Client Value Partner at Multiverse | London

Client PartnerLocation: UK - London (expected to be in London as required by team/client)Work where you thrive — fully remote or hybrid from one of our offices, the choice is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to empower our clients to advance continuously. We collaborate closely with them to foster the skills and capabilities necessary to outperform their competitors, knowing that our success is intertwined with theirs. We are a collective of inquisitive, skilled individuals dedicated to making YLD a workplace where talented people aspire to grow and flourish.As a remote-first consultancy, we specialize in software engineering, product design, and data analytics. With teams situated in London, Lisbon, and Porto, we craft digital solutions that provide enduring value long after our collaboration concludes.About the Role:Due to our impressive growth, we are thrilled to welcome a new Client Partner to our team.This full-time position involves supporting several clients, engaging with key stakeholders, and learning from our experienced consultants in Agile methodologies. A background in Engineering, Product Design, Delivery, or a related field is advantageous, but we value diverse experiences.Your primary responsibility will be to assist our clients and consultants, ensuring that our partnerships are seamless and productive. Under the guidance of our senior leadership, you will gain insights into our business's strategic direction.This role places a strong emphasis on leading Agile teams, facilitating processes, and providing delivery support to cultivate healthy, high-performing teams.Your Day-to-Day Responsibilities:Establishing partnerships with clients, building trust, and understanding their needs and concerns.Coordinating and inspiring team members while providing leadership and direction, focusing on Agile facilitation (retrospectives, team health checks, continuous improvement).Participating in regular account reviews with clients and serving as the primary contact when issues arise. Providing weekly updates to the broader YLD team.Supporting profitability and performance metrics throughout the engagement, ensuring timely billing and payment processes.Enhancing YLD's reputation within client organizations, contributing ideas for potential improvements.

Senior Client PartnerLocation: UK - London (expected presence in London as required by team/client)Choose your ideal work environment — fully remote or hybrid from one of our offices, the decision is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to propel our clients forward. We partner with them to develop the skills and capabilities necessary to stay ahead in a competitive landscape, knowing that our success is intrinsically linked to theirs. Our team comprises inquisitive and talented individuals, dedicated to cultivating an environment where exceptional professionals thrive and evolve.As a remote-first consultancy, we specialize in software engineering, product design, and data. Our teams operate across London, Lisbon, and Porto, creating digital solutions that provide lasting value well beyond our engagement.About the role:YLD has experienced significant growth, and we are eager to welcome a new Client Partner to our team.This full-time position involves supporting several clients, collaborating with key stakeholders, and learning from our experienced consultants in the Agile domain. A background in Engineering, Product Design, Delivery, or similar fields is advantageous, but we value diverse experiences.Your primary responsibility will be to support our clients and consultants, ensuring that our engagements are smooth and productive. Under the guidance of our senior leadership, you will gain valuable insights into our business direction and strategy.This role emphasizes Agile team leadership, facilitation, and delivery support, focusing on fostering healthy, high-performing teams.Your day-to-day responsibilities:Manage client engagements throughout their lifecycle, collaborating with Commercial Teams during initial commitments, identifying opportunities, and working with consultant teams to meet client expectations;Develop long-term partnerships with clients and establish trust with key stakeholders to advocate for the best interests of the client;Conduct regular account assessments (weekly, monthly, quarterly) and serve as an escalation point when necessary;Oversee and manage profitability and performance across engagements, aligning with our internal financial targets.

ThoughtWorks is growing its Go-To-Market team in the Retail, Consumer, Travel, and Transportation (RCTT) sector, with a focus on the Retail industry across the UK and Ireland. This London-based role centers on leading digital transformation initiatives for clients in the retail space. Role overview The Client Partner will take charge of a significant portfolio within the Retail domain. This includes developing and maintaining strong client relationships, identifying new business opportunities, and ensuring the successful delivery of core services such as Customer Experience, Product Innovation, Enterprise Platform Modernization, Data Modernization, AI Readiness, Engineering Excellence, and Digital Application and Maintenance Operations (DAMO). What you will do Oversee the full sales cycle, from lead generation through contract negotiation and closure Manage client relationships and drive strategic account planning Collaborate with account teams and RCTT specialists to secure new accounts and expand existing ones Lead joint delivery governance and project evaluations Key responsibilities Understand the retail industry landscape and client challenges to define shared value Develop and execute strategic account plans and go-to-market strategies Build and nurture high-level relationships with clients Meet or exceed revenue and profitability targets Work closely with the account leadership team, including the account tech director and delivery director Contribute to refining go-to-market strategies for both individual accounts and the broader RCTT sector Report on account activities and opportunity status to RCTT leadership

Who We AreAt The Economist Group (TEG), our mission is to catalyze progress. This commitment unites everyone within our organization, where innovation, independence, and rigor are fundamental to our collective expertise. We empower individuals and organizations to confront and navigate the significant challenges shaping our world. Our analytical prowess, global insights, and evidence-based perspectives equip our clients to understand these transitions and strategically respond.We provide analysis and insights in various formats to subscribers and clients across 170 countries through our four primary businesses: The Economist, Economist Impact, Economist Intelligence, and Economist Education. Each upholds our esteemed global reputation for excellence and integrity.The Economist Group is a premier source of insight and analysis at the intersection of international markets, policy, technology, and society. Within TEG, Economist Impact serves as a thought leader addressing critical global themes, merging our unique capabilities in policy consulting, marketing services, and amplification.Our Global Health practice within Economist Impact delivers independent, specialized evidence synthesis, policy assessment, and strategic analysis for organizations across the healthcare ecosystem. With a rich history of examining the intersection of healthcare and local markets, we empower key decision-makers in industry, government, and NGOs to drive effective engagement and informed decision-making.We are currently seeking a highly motivated Senior Client Partner to join our dedicated health practice. Reporting to the VP Head of Partnerships in Health, this pivotal role will support the ongoing growth of our practice by managing key accounts and nurturing new healthcare clients. This individual will be an essential part of our global team, providing a range of policy, research, and marketing solutions that align with client strategies and promote value in future health systems. Additionally, this role will serve as a trusted advisor to both our clients and internal teams in developing strategic, impactful programs.

Senior Client PartnerJoin Us in Shaping the Future of AI & DataAt Datatonic, recognized as Google Cloud's premier AI partner, we are at the forefront of driving transformation for leading enterprises. Our expertise in machine learning, data engineering, and analytics on Google Cloud Platform (GCP) empowers businesses to future-proof their operations, unlock actionable insights, and maintain a competitive edge in a rapidly changing landscape. Mission: Propel Enterprise TransformationWe are a rapidly expanding Data & AI consultancy seeking a Senior Client Partner to join our dynamic team. This is more than an account management position; we are in search of a strategic leader who excels in forging long-term, transformative relationships with enterprise clients, delivering multi-million-pound projects that redefine their operations through data and AI.In this pivotal role, you will be the commercial and strategic cornerstone of our key client partnerships. It requires a wealth of experience in navigating complex corporate environments and an eagerness to thrive in a fast-paced, high-growth scale-up setting. If you thrive in dynamic situations and have a proven history of managing and expanding substantial technical projects, we would love to speak with you. ResponsibilitiesAs a Senior Client Partner, your primary focus will be on driving strategic revenue through deep-rooted, high-value relationships:Own the Transformation Pipeline: Proactively identify, qualify, and onboard new enterprise clients, showcasing how our Data & AI capabilities can deliver unparalleled, measurable business value.Deepen Enterprise Accounts: Develop and implement comprehensive 1-3 year account strategies for existing clients, strategically mapping their next phase of transformation and expanding our engagement through follow-on projects.Navigate the C-Suite: Build and maintain trusted relationships with C-level and SVP stakeholders across technology, product, finance, and business units, serving as the commercial lead for all Master Services Agreements (MSAs) and strategic contract negotiations.Commercial Leadership & Value Realisation: Ensure that every project (new and existing) is meticulously scoped, priced, and delivered to a standard that guarantees client success, enabling you to articulate ROI and secure ongoing investment.

Join Valtech as a Client Partner - Public Sector and be a pivotal part of our dynamic team. In this role, you will engage with key stakeholders and drive strategic initiatives that enhance our public sector offerings. We are looking for a passionate professional who thrives in a collaborative environment and is eager to make a significant impact.

Join Celonis as a Client Value Partner in the Pharmaceutical sector. In this dynamic role, you will leverage your expertise in process mining and analytics to drive impactful solutions for our clients, enhancing their operational efficiency and value delivery. We are looking for a strategic thinker who can navigate complex client landscapes and foster relationships that lead to transformative outcomes.

Jellyfish, a global digital marketing agency, brings together technology, creativity, media, and data expertise. The London-based team values diverse perspectives and inclusive collaboration. This opening is for a 12-month fixed term contract as a Client Partner, reporting to the VP of Client Management. Role overview The Client Partner plays a key role in ensuring client satisfaction and driving profitable growth. The position leads cross-functional teams to deliver tailored solutions and strong results for clients. What you will do Oversee two major international accounts in the B2B technology and fashion retail sectors. Develop and implement growth strategies to support clients in reaching annual goals. Represent Jellyfish in marketing activities, staying informed on industry trends to strengthen the agency’s profile. Lead pitches with the Growth team: prepare commercial proposals, assemble project teams, and manage the narrative, deliverables, and timelines. Provide strategic guidance to Account Directors and Client Management teams to foster collaboration and consistency. Requirements This role requires a strong background in client management. The ideal candidate can guide teams, address challenges proactively, and shape effective solutions for clients.

Join version1 as a Client Partner specializing in the banking sector. In this pivotal role, you will leverage your expertise to foster strong client relationships, drive strategic initiatives, and contribute to our mission of delivering exceptional solutions to our banking clients.

About Brillio: Brillio stands as a leading digital technology service provider, rapidly evolving as the preferred partner for numerous Fortune 1000 companies aiming to leverage disruption into a competitive edge through innovative digital solutions. Our team, known as 'Brillians', is celebrated for its exceptional talent, seamlessly blending advanced digital expertise with design thinking, all while prioritizing client satisfaction.As an employer of choice, Brillio consistently attracts top-tier talent, thanks to our commitment to modern technologies and unique digital initiatives. Our dedication to fostering a remarkable experience for our Brillians and nurturing their full potential has earned us the Great Place to Work® certification year after year.The Senior Client Partner role is pivotal within the Brillio Customer Success team in the UK, focusing on driving sales and business development strategies for Banking and Financial Services clients. This position is crucial in enhancing customer experience and promoting revenue growth.The ideal candidate will establish and nurture relationships at the CXO level, cultivating long-term strategic partnerships within their client portfolio. Supported by a team of practice managers, the Senior Client Partner will ensure excellence in customer experience and delivery.Acting as a 'trusted advisor', the Senior Client Partner will possess a blend of strategic business acumen and technology expertise. With Brillio’s strong footprint in the Digital Transformation domain and our entrepreneurial spirit, this role offers an exciting opportunity for growth and contribution within a rapidly expanding company.

Evelyn Partners seeks an IFA Client Administrator for its London office. This full-time role plays a key part in supporting Independent Financial Advisers and making sure clients receive careful, accurate service. Key responsibilities Maintain client accounts and keep records current Process financial transactions with accuracy and efficiency Offer administrative support to IFAs Contribute to a smooth, positive experience for clients What we look for Attention to detail Strong organizational skills Dedication to quality service This position is well suited to those who take pride in supporting colleagues and keeping day-to-day operations on track.

Role Overview Celonis is looking for a Client Value Partner to support public sector clients in London. This role focuses on working with government organizations to pinpoint opportunities for operational improvement and support meaningful change. The position centers on understanding client needs, applying Celonis technology, and helping clients achieve measurable results. What You Will Do Collaborate with government clients to identify process improvements Apply Celonis solutions to address operational challenges Use analytical skills to uncover insights and recommend actions Guide clients through change initiatives and track progress Work to increase client satisfaction and demonstrate value What You Bring Strong analytical skills Experience working with or for public sector organizations is helpful A client-focused mindset and the ability to build trusted relationships Interest in technology and process improvement

Role overview Endava is hiring a Senior Client Partner based in London to support its Insurance division. This senior management position centers on building and deepening relationships with important clients in the insurance sector. Success in this role relies on a strong grasp of market trends and client priorities, with the goal of fostering long-term business partnerships. What you will do Create and carry out strategies aimed at improving client satisfaction and retention Collaborate with cross-functional teams to ensure solutions meet client needs Track developments in the insurance market to keep Endava’s offerings current Oversee the delivery of high-value services to clients Collaboration and impact This position involves frequent collaboration with colleagues from various teams. By staying attuned to both client objectives and industry changes, the Senior Client Partner helps Endava remain a trusted partner in the insurance sector and supports clients as their needs evolve.

Role overview Pinterest is looking for a Lead Global Client Partner to focus on the Consumer Packaged Goods (CPG) sector from its London office. The position centers on building and managing important client relationships, steering strategic initiatives, and leading a team dedicated to delivering strong results for both clients and Pinterest. Key responsibilities Develop and sustain high-value partnerships with major CPG clients Guide and support a team working to achieve measurable outcomes for clients Shape and implement strategies that help CPG brands use Pinterest to strengthen marketing and drive business growth What makes this role unique Deep expertise in the CPG industry is essential. The Lead Global Client Partner applies sector knowledge to help brands maximize the value they get from Pinterest, supporting their marketing and growth goals through tailored partnerships and strategic leadership.

Spotify is looking for an Associate Client Partner in London to focus on Emerging & Scaled New Business. This role centers on building strong relationships with forward-thinking clients and supporting their growth through strategic partnerships. Key responsibilities Connect with new and emerging business clients to understand their objectives and challenges Create tailored solutions designed to drive client growth Collaborate with internal teams to ensure a smooth and effective client experience Promote client satisfaction and nurture long-term business partnerships

Join Our TeamAt Unity, we are revolutionizing mobile advertising technology, empowering top game developers worldwide to establish sustainable, high-performance businesses through our premier User Acquisition and Monetization solutions. As a Senior Client Partner for Ads in EMEA, you will be responsible for nurturing and expanding strategic partnerships with some of the most prominent and innovative mobile gaming companies in the region. Your expertise will shape growth strategies in User Acquisition, monetization, and within the broader Unity ecosystem, while you advocate for the voice of the customer internally. This high-impact, senior position is pivotal at the crossroads of strategy, commercial leadership, and cross-functional execution. Collaborating closely with diverse teams, you will unlock additional value for clients and fuel sustainable growth for Unity.

Client Partner, Strategic PartnershipsJoin us in our mission to revolutionize the way people shop and eat, driven by impact, innovation, and growth. Our Commercial team is at the heart of Deliveroo’s marketplace, redefining our service to restaurants, grocers, and emerging verticals across the globe. From forming pivotal partnerships to unlocking new revenue avenues and implementing data-driven growth strategies, we tackle significant challenges that propel the business forward. If you excel in dynamic commercial environments and aspire to shape the future of a global brand, this is the team for you.We’re seeking a Client Partner, FMCG Advertising to join our newly formed CPG Strategic Partnerships team. In this pivotal role, you will elevate our approach beyond high-volume campaign management, providing consultancy-style account management for our most valuable global partners.What You’ll Be DoingYou will be integrated within the Global Grocery business unit, reporting directly to the Head of Commercial. This is not your typical account management role; you will be instrumental in establishing a function from the ground up, designing the playbooks and frameworks that will guide Deliveroo's partnerships with the world’s leading CPG brands.Your daily responsibilities will include:Strategic Partner Leadership: Manage multi-market relationships with 2–3 of our premier FMCG partners (including Beverages, Snacking, Health & Beauty), turning these into long-lasting, collaborative growth engines.Joint Business Planning: Negotiate and implement 6–18 month Joint Business Plans (JBPs) that align partner objectives with Deliveroo’s commercial and advertising revenue targets.Team Leadership & Mentorship: Lead and nurture a growing team of Senior Account Managers, influencing the culture and operational model of this new function.Commercial Innovation: Develop insight-led value propositions and toolkits, including framework creation and best-practice planning processes.Consultancy-Style Support: Equip partners with comprehensive category insights, thought leadership, and expertise in on-demand commerce to foster category leadership.Cross-Functional Advocacy: Collaborate with various departments including Deliveroo Media, Marketing, and Operations to ensure cohesive strategy execution.

Role OverviewAs a pivotal commercial leader, the Client Partner is entrusted with ensuring the strategic and financial prosperity of our UK Local Government sector. This role encompasses full ownership of customer relationships, contract management, and revenue performance, with a focus on delivering excellence, safeguarding our current revenue streams, and fostering profitable growth.The Client Partner serves as the primary point of accountability, working to maximize expenditure within existing contracts while spearheading efforts to capture core opportunities and coordinating specialized teams for significant pursuits. Collaborating closely with Account Managers, the Delivery Organisation, Practice Leads, Pre-Sales, and Partner teams, the Client Partner is integral to creating value for our clients and fulfilling Version 1’s growth ambitions.Core ResponsibilitiesStrategic & Commercial LeadershipManage the commercial and contractual relationships for designated accounts, ensuring profitable revenue outcomes and long-term growth.Formulate and implement multi-year account strategies that are in sync with customer objectives and Version 1’s overarching sector goals.Lead initiatives for core opportunities (under £20M TCV) and direct specialist teams for larger, complex projects.Ensure account profitability, customer satisfaction (CSAT/NPS), and compliance with commercial targets (Revenue, TCV, Margin).Drive strategic alignment with Version 1’s partner ecosystem (AWS, Microsoft, Oracle, etc.) to create distinctive value for clients.Customer Success & Delivery ExcellenceCollaborate with Senior Delivery Partners to guarantee delivery excellence and customer advocacy, recognizing that delivery performance is a shared responsibility within the Delivery Organisation.Facilitate and monitor delivery-led sales efforts to broaden our reach within existing contracts.Establish and nurture executive-level trust, positioning Version 1 as a strategic partner for the long term.Act proactively in response to any decrease in customer satisfaction, ensuring collaborative and transparent resolution of issues.Internal Collaboration & LeadershipMaintain overall accountability for the account while ensuring collaborative ownership with delivery counterparts.When account management support is present, direct and optimize the value of that role to enhance engagement, retention, and growth.Coordinate the broader team—including Delivery Organisation, Practices, Pre-Sales, Partners, and commercial specialists—to achieve unified account outcomes.

Join Valtech, a leader in experience innovation, as a Client Partner specializing in Financial Services. In this pivotal role, you will collaborate with some of the most recognized brands in the industry, driving high-impact projects that shape customer experiences. We take pride in fostering a culture that values growth, international career opportunities, and the chance to influence the future of experience.As a Client Partner, you will be at the forefront of our efforts to provide innovative solutions tailored to our clients' needs. Your expertise will help us navigate the complexities of the financial sector, ensuring our clients receive unparalleled service and value.