Client Support Associate

Join the Boston Red Sox as a Client Services Associate in Communications, where you'll play a pivotal role in enhancing our client relationships and delivering exceptional service. This position is designed for individuals passionate about communication and customer engagement, providing an opportunity to contribute to a storied franchise.

Guidepoint seeks a Client Service Associate for the Class of 2026 cohort in Boston, Massachusetts. This position focuses on helping clients make the most of Guidepoint’s services through direct support and daily interaction. Key Responsibilities Engage with clients to understand their needs and provide assistance Coordinate communication between clients and internal teams Respond promptly and effectively to client questions Work to maintain client satisfaction with Guidepoint’s offerings Location This position is based in Boston, Massachusetts.

About Catalant:Catalant is at the forefront of the Consulting 2.0 revolution, providing premier companies with immediate access to a network of rigorously vetted independent consultants and former operators. Together, we tackle our clients' most critical challenges through adaptable and purpose-driven consulting engagements. Over the past decade, we've experienced rapid growth, with a client roster that includes over 30% of the Fortune 500, leading private equity firms, and various organizations eager for independent insights and expertise to drive their business success.We have transformed consulting for today's landscape, leveraging digital capabilities and the expertise of over 100,000 seasoned professionals from top consultancies and global organizations. Our consultants deliver a competitive advantage by providing actionable insights and hands-on support from leaders who have successfully navigated similar challenges. Our business model is streamlined, agile, and focused on delivering exceptional value in a way that changes how executives perceive consulting.Backed by top-tier venture investors, we are assembling a team poised to elevate Catalant and redefine the future of consulting.In your role as a Senior Client Partner, you will play a crucial role in driving growth within a select portfolio of Enterprise accounts in your industry vertical (e.g., Consumer, Industrials, Healthcare). You will expand the reach of Catalant’s experts across various departments, overseeing the full sales cycle from lead generation to deal closure and project extensions. Leveraging your deep knowledge of Catalant’s offerings and your industry expertise, you will act as a trusted advisor, identifying and promoting customized solutions to address your clients' most urgent business needs.As an individual contributor, your influence will be vital in ensuring smooth project delivery and nurturing long-lasting client relationships, ultimately contributing to the sustained success and growth of both your accounts and Catalant.

COMPANY OVERVIEWKKR is a premier global investment firm that specializes in alternative asset management and provides innovative capital markets and insurance solutions. Our mission is to deliver attractive investment returns through a patient and disciplined approach, powered by exceptional talent and a commitment to fostering growth in our portfolio companies and communities. Our diverse investment funds focus on private equity, credit, and real assets, while our strategic partnerships extend into hedge fund management. Additionally, our insurance subsidiaries, managed by Global Atlantic Financial Group, provide a range of retirement, life, and reinsurance products. References to KKR's investment activities may encompass our sponsored funds and insurance operations.The Global Treasury team, part of KKR's Global Markets Operations, is essential for managing treasury and cash operations, including capital calls, distributions, deal funding, bank account management, FX settlements, liquidity management, and credit oversight. As we pivot towards continuous improvement, we are in search of a dynamic professional who thrives in a fast-paced, deadline-driven environment.In this pivotal leadership role, you will shape and scale the collaborative operating model between Global Treasury and KKR Client Services across all asset classes, including credit, private equity, and co-investments. You will act as the primary liaison for high-value investor treasury matters, spearhead complex issue resolutions, and oversee global processes to ensure exceptional client service and operational excellence. This position requires strategic acumen, hands-on leadership, and the ability to partner effectively with senior stakeholders to establish a best-in-class treasury servicing function that is robust, scalable, and technology-driven.

Schedule: Monday - Friday, 8:00am - 5:00pmThe Office Services Associate plays a pivotal role in delivering exceptional back office services tailored to meet the needs of our clients and teams. Key responsibilities encompass a range of services including reprographics (copying) and mail management in both physical and digital formats, alongside support for hospitality, facilities, audio/visual, reception, and other service lines as necessary.Key Responsibilities:*Maintain accurate logs for all office services tasks.*Ensure job tickets are thoroughly completed prior to commencing work.*Execute office services tasks, focusing on reprographics, mail handling, and intake functions in accordance with established protocols.*Adhere to procedures for executing jobs in the correct sequence.*Communicate effectively with supervisors or clients regarding job-related or deadline concerns.*Consistently meet contractual deadlines for job acceptance, completion, and delivery.*Diagnose and resolve basic equipment issues.*Regularly lift items weighing up to 50 lbs.*Prioritize workload efficiently.*Conduct Quality Assurance checks on personal and team deliverables.*Load machines with various supplies including paper and toner.*Respond to phone calls, emails, and service requests as needed.*Engage with clients in person, via phone, or electronically.*Comply with Williams Lea policies as well as client site regulations.*Utilize resources and supplies economically.

Role overview destinationknot seeks an Online Client Services Coordinator based in Boston, MA. This remote position centers on supporting clients as they plan and book travel, with a focus on attentive service and careful management of details. Flexible work arrangements are available. What you will do Assist clients with questions and guide them through planning and booking travel arrangements. Communicate with clients using email, phone, and messaging platforms to provide responsive support. Gather and organize client preferences, travel dates, and experience requests. Collect and confirm information needed for itineraries, reservations, and service selections. Maintain accurate records of client communications and bookings in company systems. Uphold a professional and friendly tone throughout all interactions to help ensure smooth travel experiences. Stay current on destinations, suppliers, and available travel services. Handle follow-ups, confirmations, and related administrative tasks. Collaborate with team members to support client satisfaction and successful outcomes. Requirements Strong attention to detail and solid organizational skills. Clear, friendly communicator who enjoys assisting others. Comfortable working remotely and managing multiple tasks at once.

Overview: At Guidepoint, our Client Service teams are dedicated to enhancing our connections with both new and existing clients. We facilitate all of Guidepoint's service offerings, fostering relationships and articulating how our services empower clients to remain informed and make improved business decisions. Our teams are driven to deliver tailored solutions that maximize every client's partnership with Guidepoint. We are on the lookout for a talented individual to fill the role of Vice President, Account Executive - Client Service within our Institutional Client Service team. This key position will advocate for our subscription-based research service across various business units within our current clients, including hedge funds, mutual funds, and private equity firms, aiming to enhance overall engagement and utilization. This is a hybrid position based in our Boston office. Key Responsibilities: Manage a portfolio of client accounts that have been with us for over 2 years, ensuring their long-term retention and growth. Lead contract negotiations, pricing discussions, renewals, and high-level commercial dialogues. Drive upselling, cross-selling, and expansion of service packages within existing accounts. Proactively engage with clients both in person and virtually to reinforce executive relationships. Identify and activate new users within client organizations. Collaborate with service leadership to design account growth strategies and revenue plans. Monitor client usage trends and strategically intervene to prevent churn. Act as the senior point of contact for escalations and significant client discussions. Work closely with client service teams to ensure seamless delivery and client satisfaction.

Join Alpha Insight Inc. as a Communications Coordinator, where you will play a vital role in enhancing our communication strategies. Your creativity and expertise will help us shape our brand voice and engage with our audiences effectively. You will be responsible for developing communication materials, managing social media platforms, and collaborating with cross-functional teams to ensure our messaging aligns with our strategic goals. If you are passionate about communication and eager to make an impact, we want to hear from you!

Alpha Insight Inc. seeks a Communications Coordinator based in Boston. This position plays a key role in shaping both internal and external messaging, collaborating with teams across the company to support brand visibility and communication efforts. Key responsibilities Write and edit content for a range of communication channels, focusing on clarity and consistency Coordinate communication campaigns, handling tasks from initial planning to final execution Collaborate with colleagues in different departments to collect information and share company updates Support efforts to maintain and strengthen Alpha Insight Inc.'s brand presence Requirements Strong storytelling abilities with close attention to detail Proactive and collaborative work style Interest in communications and building brand identity

Join stage as the Vice President of Internal Communications, where you will play a pivotal role in shaping the internal narrative and fostering a culture of transparency and engagement within our organization. You will lead strategic communication initiatives that align with our company’s vision and values, ensuring that all employees are informed, engaged, and motivated.

At WHOOP, we are dedicated to revolutionizing human performance and extending healthspan. We empower our users to reach their peak potential through an enhanced understanding of their bodies and daily routines. We are in search of a dynamic and visionary Vice President of Communications to spearhead our global communications strategy, encompassing public relations, media engagement, executive communications, policy communications, and internal messaging. In this pivotal role, you will be instrumental in shaping and amplifying the WHOOP narrative both externally and internally. Your key responsibilities will include crafting compelling stories that resonate with the media, our community, and our dedicated global team. As WHOOP continues to expand its influence at the intersection of AI and healthcare, your leadership will be crucial in narrating our journey while reinforcing WHOOP's status as a trailblazer in human performance and healthspan. This position requires a master storyteller capable of influencing public perception and dialogue, forging meaningful connections with our members, navigating potential crises with grace, and developing integrated communication strategies that enhance our brand image and drive business success. You’ll work collaboratively with the Brand, Marketing, Product, Finance, and People & Culture teams to ensure consistent and impactful messaging aligned with our overarching vision and mission.

Join our dynamic team as a Client Service Specialist (Legal Secretary) at CCG Business Solutions LLC in Boston. In this pivotal role, you will provide exceptional administrative support to both internal and external clients, fostering an environment of collaboration and efficiency.Your responsibilities will include:Maintaining a consistent physical presence to facilitate an interactive and collaborative environment, ensuring optimal support through assignments, cross-training, and peer-level assistance;Coordinating legal practice tasks and projects effectively;Managing administrative functions and ensuring timely completion of tasks, including finance and billing-related duties, time and expense entry, opening new matters, client presentations, meetings, and other assigned projects;Collaborating with and delegating tasks to various company resources, including DPS, Williams Lea, and the Client Service Center, as well as international offices;Preparing and filing complex legal documents and correspondence with the appropriate court or agency while applying your subject matter expertise;Coordinating support with the Finance Department, including editing and reviewing client bills, correcting time entry, and promoting best practices;Reviewing and supporting the client billing process, including proofreading, applying task codes, managing matters, and ensuring accuracy in rates and expense reporting;Managing the legal and administrative practices of attorneys while maintaining service levels that meet client requirements;Working overtime as needed.

Alpha Insight Inc. seeks a Client Experience Coordinator in Boston to support client relationships and ensure prompt, attentive service. This role centers on serving as the main point of contact for clients, handling their questions and requests, and keeping projects moving smoothly by partnering with internal teams. Key responsibilities Act as the primary contact for all client inquiries and requests Coordinate communication between clients and Alpha Insight Inc. teams Work with colleagues to address client needs and keep collaboration on track Maintain high service standards through careful attention to detail and a proactive mindset Role focus This position emphasizes clear communication, reliability, and a client-first approach. Success in this role means anticipating client needs and working closely with both clients and teammates to deliver consistent, high-quality service.

Alpha Insight Inc. seeks a Communications Assistant based in Boston. This position plays a key part in supporting communication activities across the company and shaping how messages reach both internal teams and the public. Main responsibilities Coordinate communication projects in partnership with various departments Assist with writing, editing, and preparing content for both internal and external channels Review materials to help maintain clear and consistent messaging across platforms This role offers the chance to contribute to company communication strategies and see your work shared with a wide audience.

At Real Chemistry, we don’t just aspire to make the world healthier; it’s our daily mission. Our commitment to transforming healthcare is fueled by a unique combination of scientific expertise, human-centered creativity, and AI-driven insights, creating an innovative environment where our teams thrive and are deeply committed to making an impact. As a global agency, we offer a comprehensive range of healthcare communications and marketing services to our clients, including leading organizations in the pharmaceutical and biotech sectors.Our culture, encapsulated in #LifeatRealChem, emphasizes the value of collaboration. We believe that together we can achieve excellence for both our clients and colleagues. Whether you are an experienced professional or just embarking on your career, if you share our passion for healthcare and building connections, we encourage you to explore our opportunities.Join us in discovering your purpose. Embrace innovation and experience #LifeatRealChem.RC Resolve operates as a strategic communications advisory firm at the crossroads of finance, corporate reputation, public affairs, and branding for healthcare companies, drawing upon the extensive capabilities and expertise of Real Chemistry.We collaborate with boards and management teams during both routine and transformative phases to develop communication strategies that help organizations achieve their business objectives, cultivate trust, and capitalize on timely market opportunities. We provide counsel to executives and boards during critical moments, including M&A, IPOs, restructuring, shareholder activism, crises, and significant corporate transformations.We are looking for a senior leader to establish and oversee our Financial and Transaction Communications practice, partnering with clients across various sectors and regions.This is a hybrid role, based in any of our U.S. offices—such as New York City, Boston, Chicago, Carmel, or San Francisco—or can be performed remotely within the U.S., depending on team and business needs.

memglobal is looking for a Northeast Community Manager to support and expand its presence across the Northeastern United States. This position is remote, with a focus on candidates based in or near Boston, MA. Role overview The Northeast Community Manager will focus on building strong relationships within local communities and fostering engagement throughout the region. The role centers on connecting people, encouraging participation, and supporting the growth of active networks. What you will do Develop and maintain connections within communities across the Northeast. Lead efforts that promote collaboration and boost involvement. Identify opportunities for community growth and share insights with the wider team. Location This is a remote role for individuals located in or near Boston, MA.

As the Senior Manager of Employee Communications at Cielo Projects, you will play a pivotal role in shaping and delivering internal communication strategies that drive employee engagement and foster a positive workplace culture. You will work closely with leadership to craft compelling messages that resonate with our diverse workforce.Your responsibilities will include developing communication plans, managing organizational announcements, and ensuring alignment with our company values. You will lead a team in creating high-quality content for various internal channels, including newsletters, intranet, and town hall meetings.

Role overview Alpha Insight Inc. seeks a Client Account Representative based in Boston. This position centers on developing and maintaining strong client relationships within the marketing sector. The focus is on account management and delivering attentive, dependable customer service. What you will do Serve as a primary contact for client accounts, supporting and nurturing relationships Handle daily client requests and manage ongoing needs Work to provide timely, effective solutions for clients Contribute to client satisfaction and support company growth through reliable service Requirements This role is well suited to those starting their careers and interested in learning and growing within marketing. Alpha Insight Inc. encourages new ideas and supports individuals looking to develop their professional skills in a collaborative environment.

Join our dynamic team as a Sales Strategy Analyst/Associate within our Global Client Solutions division. In this pivotal role, you will be responsible for analyzing market trends, supporting strategic initiatives, and collaborating with cross-functional teams to drive sales performance. Your analytical skills will be essential in crafting data-driven insights that inform our sales strategies and enhance client engagement.