Client Success Manager - Remote (Toronto-based)

About From Day One:At the forefront of navigating the evolving business landscape, From Day One is a dynamic media outlet and conference series dedicated to fostering people-centric approaches in business. Since our establishment in 2018, we have successfully engaged over 150,000 attendees, hosted more than a thousand speakers, and produced impactful conferences across 20 major cities in the U.S. and beyond. Our unique cross-disciplinary approach brings together leaders from CSR, HR, marketing, and communications, alongside civic leaders, authors, and journalists, to collaborate on business strategies that uplift workers, customers, and communities. Our editorial team, led by veteran journalist Stephen Koepp, also provides insightful reporting and opinion pieces that resonate with our audience.We are on the lookout for proactive, self-motivated individuals who exemplify leadership qualities. We refer to these team members as 'drivers'. If you thrive in a collaborative environment and embody the following characteristics, we encourage you to apply:You inspire and energize your peers, rather than waiting for motivation.You are resourceful, taking ownership and finding solutions instead of making excuses.You strive for excellence and continuously seek to improve processes.You are passionate about your work and approach your mission with urgency.You tackle challenges with enthusiasm and a positive mindset.Our mission is centered around enhancing the relationship between business and society, and our efforts are aimed at building a brighter future. By maintaining this optimistic perspective, we not only uplift ourselves but also inspire those around us.About This Role:We are currently seeking a Senior Technical Project Manager to drive the development of next-generation digital products for our conference and media operations. You will collaborate closely with the founder and an agile team of developers to define, plan, and launch innovative tools, including AI-driven registration analytics and user-friendly digital experiences.Your responsibilities will include: defining product requirements, managing sprints, drafting specifications, and ensuring that our solutions effectively address the intended challenges. Additionally, you will serve as a vital resource for our globally distributed team, providing support for technical integrations, software evaluations, and implementation processes.The ideal candidate will possess exceptional organizational skills, a keen technical curiosity, and the ability to transform ambiguity into actionable strategies.

About the Role enable is looking for a Senior Technical Project Manager in Toronto, ON. This role drives the planning, execution, and delivery of complex technical projects from start to finish. The Senior Technical Project Manager keeps projects aligned with business goals, meeting deadlines and budget targets. What You Will Do Lead cross-functional teams through all phases of technical projects Coordinate efforts and maintain clear communication between stakeholders Track progress, identify risks, and implement mitigation plans Promote collaboration to keep projects moving efficiently What We Look For Extensive experience managing technical projects Strong leadership skills in guiding teams and facilitating stakeholder communication Ability to identify project risks and develop effective solutions Comfort working in a changing environment with shifting priorities

Embrace a Rewarding Career with Long View. At Long View, we are dedicated to enhancing your professional life while ensuring you can enjoy life to the fullest. Our reputation as one of North America’s most innovative IT service providers is matched only by our commitment to fostering a vibrant workplace culture. Here, collaboration, innovation, and inclusivity are not just buzzwords; they are central to our mission. Join us and discover why 89% of our team members rate Long View as a great place to work!Are you a seasoned project or program manager with a zeal for technology? Do you thrive on managing intricate projects?Long View is on the lookout for a dedicated and skilled Senior Project Manager to join our Toronto office. In this pivotal role, you will spearhead large-scale IT infrastructure projects, leveraging your exceptional leadership and facilitation skills to build strong relationships with colleagues, stakeholders, and project teams. You will collaborate closely with the project team, client executives, and functional management to successfully lead ServiceNow projects.

As a Senior Project Manager, you will spearhead intricate, multi-channel delivery across various concurrent initiatives. This role demands a balance between strategic execution, financial stewardship, and robust partnership-building to guarantee that projects are completed with transparency, quality, and confidence. The Senior Project Manager is expected to provide insightful leadership, operational excellence, and a proactive approach in supporting both teams and clients.Key Responsibilities:Oversee project delivery across multiple initiatives while managing scope, schedule, budget, risk, and quality.Manage revenue between $1.75M and $3M across Agency of Record (AOR)/Digital Agency of Record (DAOR) and multi-channel digital work.Act as the primary daily client liaison, nurturing trusted and transparent partnerships.Lead financial processes including estimates, Statements of Work (SOWs), reconciliations, and tracking profitability.Mentor and support Project Managers and Coordinators, while driving continuous improvement in delivery practices.

Role OverviewJoin a prestigious global consulting firm as a Senior Project Manager, where you will spearhead transformative, business-critical projects across Finance, Human Resources, and Workplace Services. Collaborate closely with executive leadership to drive strategic initiatives, manage intricate dependencies, and facilitate organizational change on a large scale.This role requires exceptional stakeholder management skills, a keen commercial insight, and the ability to convert business objectives into actionable delivery plans. You will thrive in dynamic environments where adaptability is essential.What will your typical day look like?Collaborate with C-suite executives and senior leadership to define project scope, establish success metrics, and implement governance frameworks.Craft detailed project plans that encompass timelines, budgets, resource allocation, and inter-departmental dependencies.Lead executive steering committees and deliver succinct status updates to senior stakeholders.Transform business requirements into executable plans, balancing commercial goals with operational realities.Identify potential risks, manage escalations effectively, and make informed trade-offs.Support technology-driven initiatives by collaborating with teams on system implementations and digital transformations.Foster readiness for adoption and lead change management efforts to ensure successful outcomes.Engage within a collaborative team environment where your expertise will help shape enterprise-wide strategies.Role Specific ResponsibilitiesStrategic Project Leadership: Oversee the complete delivery of complex business initiatives, ensuring alignment with enterprise transformation goals and corporate strategies.Stakeholder Engagement: Collaborate with senior leaders from Finance, HR, Corporate Services, and technology sectors to define project outcomes, manage expectations, and ensure executive visibility.Planning & Delivery: Create integrated project plans that address timelines, budgets, resource needs, and inter-project dependencies.Business Change Management: Actively drive initiatives that enable organizational transformation and operational efficiency.

We are seeking a skilled Technical Project Manager with expertise in HOST (Mainframe) systems. The ideal candidate will efficiently manage multiple projects while demonstrating excellent oral and written communication skills. You will be responsible for fostering collaboration across various teams and managing both onsite and offshore teams when required.

At Relay, we empower self-made entrepreneurs through our innovative digital banking platform, equipping them with the tools and insights needed to master their finances. Our mission is to transform financial ambiguity into transparency, enabling business owners to manage their cash flow effectively and achieve long-term success.We invite a Senior Technical Writer to join our dynamic Product Marketing team. This pivotal role bridges the realms of marketing, product development, and design, ensuring that our in-product messaging resonates with customers and aligns with our overall positioning. Your contributions will directly impact how users perceive, adopt, and derive value from Relay’s suite of products.This position is perfect for a strategic, customer-centric technical writer who is passionate about making a difference. You will collaborate with Product Design to enhance in-product experiences and with Product Marketing to convert value propositions into user-friendly language. Engaging directly with customers, your aim will be to reduce friction, streamline onboarding, and increase product engagement through exceptional in-product communication.Initially, you will conduct a thorough audit of our product lines' copy, establishing a consistent and scalable voice for Relay’s in-product communication. Over time, you will develop standards and processes that enhance clarity, promote adoption, and facilitate multi-product growth.Key ResponsibilitiesIn-Product Writing & UX Content Ownership: Refine and advance the voice and tone within the Relay product. Craft, edit, and enhance UI copy, including onboarding flows, tooltips, error messages, and feature explanations to bolster clarity and usability.Customer Understanding & Voice of the Customer: Engage in customer interviews and collaborate with Product Marketing to gain deep insights into user needs and mental models. Use these insights to design clear and intuitive product experiences.Adoption & Onboarding Optimization: Identify user journey friction points and enhance onboarding, activation, and feature discovery through clearer in-product communication.Product & Design Partnership: Work closely with Product Management and Design to refine product experiences based on user feedback.

Artificial Intelligence. Real Impact.At Docebo, we are revolutionizing workplace learning through the power of AI. Our innovative learning platform empowers organizations to create, deliver, and manage training seamlessly. Our mission extends beyond technology; we are dedicated to enhancing team productivity, fostering intelligent workflows, and transforming training into a powerful asset. The outcome? Superior learning experiences and tangible business results.Join us in shaping the future of learning with a team that embraces innovation and challenges the status quo. If you are passionate about leveraging AI to enhance the work-life of individuals, you will thrive in our culture. Our values, known as the Docebo Heart, emphasize trust, positive intent, and inclusivity.So, what are you waiting for? Become part of our global community of over 900 Docebians and help us redefine the learning experience. The Adventure AheadAs a Technical Deployment Manager, you will serve as a crucial link between intricate technical systems and exceptional learner experiences. Acting as the primary technical consultant for our clients worldwide, you will transform complex API workflows and SSO configurations into impactful solutions. By merging project management skills with in-depth technical knowledge, you will help our clients not only launch a platform but also initiate a transformative journey for their teams. The Day-to-DayArchitect the Solution: Collaborate with clients to identify success metrics and create detailed implementation schedules that align with their strategic goals.Master the API: Define sophisticated workflows and assess API requirements to enable clients to confidently begin their development initiatives.Build the Bridge: Establish seamless integrations with third-party platforms and automate data workflows using Docebo Connect.Decode the Data: Develop tailored SQL queries to facilitate actionable insights through customized reporting.

About Air-tekAir-tek is a leading Canadian software company known for its innovative suite of products that has captured a substantial share of the global market. Our unique offerings resonate well with customers, driving demand and interest. While we have established a strong presence among global clients, we are currently operating in stealth mode to focus on our growth phase.Our diverse and passionate team is dedicated to tackling complex challenges within the travel industry, striving to create a passenger-centric experience. Based in Toronto, we foster an inclusive culture grounded in trust, collaboration, exceptional product delivery, and continuous personal growth. We are committed to supporting each other and thriving in our work.Position OverviewIn the role of Senior Implementation Project Manager, you will play a pivotal role in ensuring the successful delivery of intricate, customer-facing enterprise SaaS implementations for prestigious airlines. You will oversee the complete implementation lifecycle, guaranteeing that projects are executed on schedule, within scope, and achieve high levels of customer satisfaction.This position necessitates strong, proactive project management skills, particularly in critical-path management and scope control. You will collaborate closely with both customer and internal teams to plan, execute, and monitor implementations, while nurturing robust, trustworthy client relationships. The scale and impact of our enterprise B2B (and B2B2C) software means that your contributions will directly influence customer success and foster long-term partnerships.This is a fast-paced and demanding position. To excel, you must be adept at leading without direct authority, managing competing priorities, and aligning diverse teams towards common goals.

Join our dynamic team at oliverusa as a Senior Project Manager, where you will lead and manage high-impact projects that drive our business forward. In this role, you will collaborate with cross-functional teams to ensure successful project delivery, maintain timelines, and meet budget requirements while ensuring quality standards are upheld.

About the Role Cohere is hiring a Manager of Technical Staff in Toronto. This role leads a team of skilled technical professionals, guiding projects that advance AI technology. The manager sets direction, supports team growth, and ensures projects meet Cohere’s standards. What You Will Do Lead and mentor a group of technical staff members Oversee project delivery, ensuring quality and timely completion Promote collaboration and a supportive team culture Help shape the direction of AI-focused projects at Cohere Location This position is based in Toronto.

Who We Are At Konrad Group, we are a progressive digital consultancy committed to addressing complex business challenges for clients worldwide with innovative solutions. Our team thrives in a culture of creativity and dedication, crafting top-tier digital products used by hundreds of millions globally. We seek out intelligent, analytical, and diligent individuals who are eager to learn and grow. About The Role This position is part of our consulting team, where your title will be Consultant, primarily focusing on project management across various client engagements. In this role, you will lead cross-functional teams to deliver outstanding digital products and experiences, contributing to the structuring of problems and the delivery of solutions for our clients. You will demonstrate exceptional organizational skills, attention to detail, and the ability to thrive in fast-paced environments. Your capacity to prioritize competing tasks and drive projects to completion while ensuring high-quality outcomes will be essential. You will engage directly with clients and be motivated to enhance your project management and consulting capabilities. In this dynamic role, you will work alongside internal teams and clients to oversee projects from discovery to delivery, gaining insights into broader aspects of digital consulting, including strategy, product development, and user experience. What You'll Do Lead and manage digital projects of varying scales, from small rapid initiatives to extensive digital transformations. Develop and manage comprehensive project plans, including timelines, resources, scopes, and budgets. Oversee daily execution across cross-functional teams (Strategy, UX Design, Technology). Ensure timely and high-quality completion of deliverables through active management of project activities. Serve as the primary client contact, maintaining clear communication and alignment throughout the project lifecycle. Identify potential risks, proactively collaborating with teams to address obstacles and ensure projects remain on schedule, while fostering continuous improvement. Assist in crafting digital solutions for a diverse range of clients and industries. Collaborate with teams to analyze client business challenges and translate them into actionable plans. Facilitate and participate in workshops, including discovery, design thinking, and project planning sessions. Structure presentations, documentation, and other client-facing deliverables.

Join Us as a Technical Project Manager in Trading OperationsAt Nascent, we are pioneering the future of AI-driven trading strategies. The speed at which we can launch new trading venues is critical to capturing opportunities in the market. As a Technical Project Manager for Trading Operations, you will spearhead the execution of exchange onboarding, brokerage integration, and vendor coordination — pivotal tasks that determine our trading capabilities.This role transcends traditional project management; you will be at the helm of intricate projects, collaborating across engineering, operations, and external partners to achieve operational readiness within essential timelines.Positioned at the crossroads of technical systems and external relationships, you will adeptly manage the complexities of exchange connectivity, including KYC/KYB workflows, API integrations, and prime brokerage alliances. You will leverage AI and build custom tools to streamline coordination processes. With a small team, you will enjoy significant autonomy and accountability for results, rather than just adherence to processes.If you thrive in dynamic environments and seek to make a tangible impact on a trading firm's capital deployment capabilities, this is the opportunity for you. If you have experience in trade operations and envision how to enhance workflows using AI and innovative tools without bureaucratic constraints, this role is designed for you.This position is fully remote, with a flexible working schedule that accommodates +/- 3 hours of EST.

Join Adyen, the leading financial technology platform. At Adyen, we provide a robust solution for payments, data, and financial products to esteemed clients including Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to thrive by offering innovative and ethical solutions that accelerate their ambitions. We foster a culture of growth and support, creating an environment where our team members can excel and take ownership of their careers. Our passionate teams tackle unique technical challenges collaboratively, driving the success of our clients through seamless service deployment. Project Operations Manager As a Project Operations Manager based in Toronto, Ontario, you will play a crucial role in overseeing the delivery and execution of intricate global projects for our diverse clientele. Your responsibilities will encompass various projects, including Point of Sale (POS) systems, marketplace e-commerce solutions, and card issuing program rollouts. With your expertise in managing complex technical and operational implementations, you will collaborate with internal teams and external stakeholders to ensure a smooth deployment experience for clients transitioning to our platform. This hands-on role will require you to engage in discussions about project strategy while also verifying accurate configurations.

We are seeking a dynamic and experienced Senior Project Manager to lead our project initiatives within a fast-paced environment. In this pivotal role, you will oversee project planning, execution, and delivery to ensure alignment with our strategic objectives while fostering collaboration across various teams.Your responsibilities will include defining project scope, setting timelines, managing resources, and mitigating risks. Your strong leadership skills will be crucial in motivating team members and engaging stakeholders throughout the project lifecycle.

As a Senior Project Manager at Financeit, you will lead and oversee critical projects that drive our mission of providing innovative financial technology solutions. You'll collaborate with cross-functional teams to ensure project delivery aligns with our strategic goals. Your expertise will be instrumental in optimizing processes and enhancing team performance.

As a Senior Superintendent, you will be at the forefront of ensuring project success, adeptly managing all site-specific construction activities with expertise, responsibility, and strong leadership. Your role is crucial in upholding a safe, clean, and organized work environment while promoting high morale and a robust safety management culture.Key ResponsibilitiesOversee and direct all site operations, including managing Chandos' Production System, project design, budget, schedule, performance metrics, subtrades, and overall profitability.Provide leadership, mentorship, and guidance to fellow Superintendents and field personnel, promoting a culture of teamwork and accountability.Act as a safety champion, prioritizing the well-being of all team members through regular inspections and prompt risk mitigation.Plan and schedule tasks, meet milestones, and allocate resources effectively to achieve project objectives.Identify and eliminate obstacles, manage potential risks, and supervise project setup, execution, and completion.Ensure adherence to project drawings, specifications, and quality benchmarks while driving excellence in workmanship.Monitor project finances and forecasts at detailed levels to pinpoint opportunities for improvement and mitigate potential losses.Facilitate third-party monitoring/testing as per contract requirements.Serve as the owner interface champion, nurturing strong client relationships and ensuring seamless communication with project managers and stakeholders.Recognize training needs, support apprenticeship initiatives, and cultivate high-performing teams.Maintain organization, effective work methods, scheduling discipline, cost control practices, and lean construction principles.You operate as a conductor, ensuring every team member contributes effectively and on schedule. You hold individuals accountable, drive outcomes, and embed safety into all aspects of site operations. You ensure that everyone is aligned with the plan and committed to meeting objectives. With resilience, collaboration, and a thorough grasp of lean principles, you set a standard for excellence, delivering projects that not only meet but exceed expectations.

Join ShyftLabs: Pioneering Data-Driven SolutionsAt ShyftLabs, we are passionate about harnessing the power of data. Since 2020, we have empowered Fortune 500 companies to achieve remarkable growth through innovative digital solutions that redefine industries and deliver quantifiable business outcomes. As we continue to expand rapidly, we are on the lookout for enthusiastic problem-solvers eager to transform ambitious concepts into tangible results.Your Role: Technical Product ManagerAs a dynamic startup, we are revolutionizing how automation, AI, and modern data architecture influence business strategies. We seek a proficient Technical Product Manager (TPM) to oversee the entire lifecycle of intricate AI and data projects, focusing on data management, system orchestration, and assessment frameworks.In this pivotal position, you will establish the technical strategy for our data platforms and AI products, drive the execution of agent-based systems from inception to completion, and guarantee scalable, governed, and measurable outcomes. You will work at the convergence of data architecture, AI orchestration, and product strategy, collaborating closely with engineering teams to create systems that are resilient, observable, and consistently evolving.

About Clutch:Clutch stands as Canada’s premier online retailer for used vehicles, providing customers with an effortless and convenient car-buying experience. Shoppers can explore a wide range of vehicles from the comfort of their own homes, have their chosen car delivered directly to their doorsteps, and benefit from our 10-Day Money-Back Guarantee. This is just the beginning of what we offer!Recognized as one of Canada’s fastest-growing companies for two consecutive years and featured on LinkedIn’s Top Canadian Startups list, we are eager to welcome passionate, diligent, and ambitious individuals to our expanding team.Founded in 2017 and headquartered in Toronto, Clutch is supported by distinguished investors such as Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To discover more about us, please visit clutch.ca.About the Role:Clutch is in search of a Senior Technical Recruiter to enhance our People team! Your expertise in sourcing exceptional Engineering, Product, Design, and Data talent is essential as you embark on your next professional journey with a thriving company!Your Responsibilities:Collaborate with Engineering, Data, Design, and Product leaders to devise and refine recruitment strategies that facilitate team growth.Oversee the entire recruitment lifecycle while ensuring an exceptional candidate experience.Lead initiatives to continually enhance and optimize our hiring and onboarding processes, data strategies, and other vital talent programs.Effectively organize and manage talent outreach to consistently attract high-performing candidates.Conduct preliminary phone screenings and maintain effective communication with prospective candidates.What We Seek:Ability to cultivate meaningful relationships with both hiring managers and candidates.A passion for technology and innovation, with a proactive approach to recruitment.Strong organizational skills and attention to detail.