Qualifications
Proven experience in client management, preferably in a technology or software environment. Strong communication and interpersonal skills, with the ability to build rapport with clients. Analytical mindset to assess client needs and deliver tailored solutions. Ability to work independently and as part of a dynamic team. Fluency in English; additional languages are a plus.
About the job
As a Client Success Manager for the EMEA region at instanda, the focus is on helping clients reach their goals using the instanda platform. This role centers on building strong client relationships, offering strategic advice, and encouraging effective use of the product.
What You Will Do
- Support clients throughout the EMEA region as they work with the instanda platform
- Develop and maintain trusted partnerships with client teams
- Offer strategic guidance to help clients achieve their business objectives
- Promote adoption and effective use of instanda’s technology
- Work to ensure client satisfaction and long-term engagement
Location
London, England, United Kingdom
About instanda
instanda is at the forefront of digital transformation in the insurance industry. Our platform enables businesses to innovate and deliver exceptional customer experiences. We are committed to empowering our clients with cutting-edge technology, and we pride ourselves on fostering a culture of collaboration and continuous improvement.