Client Solutions Manager

The City of New York is hiring a Program Officer to support and improve community programs across the city. This position plays a key part in developing and guiding projects that reach diverse neighborhoods and residents. Key responsibilities Plan new projects and community-focused initiatives Oversee the implementation of programs throughout New York City Assess the effectiveness of ongoing projects and recommend improvements Location This position is based in New York City.

The Agency You’ll Join:The New York City Mayor’s Office plays a pivotal role in managing city services across the five boroughs, coordinating public agencies and departments, and overseeing public assets. Our administration is committed to enhancing the city's affordability, combating inequality, bolstering public safety, and ensuring the efficient delivery of city services, all while striving to strengthen New York City's economy. We prioritize leadership, transparency, equity, and efficiency, and actively seek diverse talents from various sectors to join our dedicated team. For current job opportunities, visit our careers page.The Team You’ll Work With:NYC Service, a division of the Mayor’s Office, strives to provide meaningful access, opportunities, and resources for communities to unite and respond to the call to serve New York City. We envision a city where New Yorkers are united by service, collaboratively fostering a culture that uplifts one another and takes collective responsibility for our city's success. To learn more about NYC Service, visit nyc.gov/service.The Problems You’ll Solve:The National Service Program Coordinator will collaborate with four other program coordinators, each responsible for leading and supporting essential components of NYC Service’s national service NYC Civic Corps AmeriCorps program, reporting directly to the National Service Program Support Director.Key Responsibilities:- Manage approximately 30 AmeriCorps members serving at various host sites throughout the city, providing support throughout their service terms.- Conduct in-person site visits to ensure compliance with AmeriCorps procedures and processes.- Foster relationships with host site supervisors and NYC Service AmeriCorps members.- Oversee aspects of the NYC Service AmeriCorps program compliance, including timesheet approvals and bi-weekly payroll submissions.- Coordinate the monthly collection, reporting, and validation of metrics from AmeriCorps members and organizational partners.- Contribute to funding mid-term and final reports and provide program information support for grant funding requests, including gathering member testimonials.- Update and create content for member and supervisor handbooks, program manuals, and NYC Service operations manuals.- Manage program development and logistics for NYC Service AmeriCorps training and events, including facilitating training for members.- Support supervisor orientation and training throughout the program year.- Facilitate monthly cohort calls and bi-weekly office hours for the AmeriCorps members you oversee.- Lead the selection process for members to join a member committee.- Coordinate and facilitate committee meetings to aid in executing committee projects.- Design and execute National Days of Service for members.

Role Overview The City of New York is hiring Special Officers / Peace Officers to help keep New York City communities safe. This position plays a key part in supporting public safety and improving daily life for residents. What You Will Do Patrol assigned areas to deter and detect unlawful activity Engage with the public to build trust and provide assistance Enforce city laws and regulations as authorized Respond to incidents and support other city agencies as needed Location This role is based in New York City.

Role overview The City of New York is hiring a Program Counselor to support community programs throughout New York City. The position centers on assisting residents as they participate in city initiatives designed to enhance daily life. What you will do Guide and support individuals taking part in municipal programs Connect participants with helpful resources and relevant information Coordinate with various stakeholders to keep programs responsive and effective Contribute to a positive experience for everyone involved Collaboration Regular collaboration with community members, city staff, and partner organizations is a key part of this role. The Program Counselor works to address participant needs and uphold strong standards for program delivery.

Role Overview Anthropic is hiring a Head of Customer Programs to guide key initiatives that improve customer experience and strengthen long-term relationships. This role shapes programs that reflect Anthropic’s mission and values, ensuring customers consistently receive high-quality service and support. What You Will Do Design and lead customer programs that promote engagement and satisfaction Work with teams across the company to incorporate customer feedback into products and services Champion continuous improvement in customer support and experience Location This position is based in San Francisco, CA or New York City, NY.

About UsAt Office Hours, we are a leading on-demand expert network that connects top-tier organizations with trusted experts across various fields of knowledge. Our experts benefit from monetizing their expertise through advisory roles, projects, and AI model training. We take care of the complex processes behind the scenes—such as screening, compliance, scheduling, and payment—allowing knowledge sharing to focus on delivering impactful insights.As a rapidly growing and profitable company, we are expanding our expert network and launching innovative products and offices, with our headquarters in San Francisco and additional locations in Brooklyn and Bangalore. Our clientele includes some of the fastest-growing names in digital health, technology, investment, consulting, and AI Labs, all supported by leading marketplace investors and operators from companies like DoorDash, Airbnb, and Affirm.Our VisionWe believe that human knowledge is the world’s most valuable asset. Despite our interconnectedness, much of this knowledge remains untapped and underutilized. Our mission is to make human knowledge easily accessible and scalable by crafting tools for the knowledge economy of the future.Role OverviewAs a Client Solutions Associate, you will be at the forefront of connecting our clients with the right experts. You will play a crucial role in expanding our network and enhancing our impact by facilitating qualitative interviews between clients and subject matter experts.This dynamic role demands a proactive approach and adaptability, with each day presenting new challenges. Strong client communication skills are essential as you work to refine processes that improve our service quality. Collaborating closely with our product and engineering teams, you will help translate client feedback into actionable product enhancements.We seek individuals who are eager to embrace the challenges and rewards of business growth while fostering a loyal user base.Key ResponsibilitiesAs a Client Solutions Associate, you can expect to engage in the following:Client-Expert Connections: Identify and match experts to clients for research interviews, maintaining ongoing communication to ensure successful connections and high client satisfaction.Project Management: Oversee your clients' research projects, ensuring they meet deadlines and quality standards.

Join the New York City Mayor's Office:The Mayor’s Office oversees essential city services across all five boroughs, coordinating public agencies and managing public property. Our administration is committed to enhancing affordability, tackling inequality, improving public safety, and driving effective service delivery to strengthen New York City’s economy. We are dedicated to leadership, transparency, fairness, and efficiency, and we actively welcome diverse talents from various sectors to join our mission. For current job opportunities, visit our careers page.Collaborate with a Dynamic Team:The Office of the First Deputy Mayor ensures the efficient operation of City government, focusing on top priorities like creating opportunities for youth and fortifying civic infrastructure. This office collaborates with stakeholders both within and outside of city government to develop, coordinate, and implement policies and operations that are equitable and sustainable.The Strategic Coordination and Operations team, part of the First Deputy Mayor’s portfolio, advances a coordinated government approach to Mayoral priorities. The team aids agency partners by identifying solutions to programmatic challenges, conducting research and analysis to support innovative approaches, and formulating policy and operational recommendations. Team members engage in research, project management, data analysis, and collaboration with key city partners including the Law Department and the Office of Mass Engagement to drive a multi-faceted strategy in support of city agencies.This team plays a crucial role in executing Executive Order 12 and in managing budgetary savings goals. Additionally, the team supports the First Deputy Mayor in overseeing the Interagency Response Committee (IRC) established by Executive Order 13. This involves tracking federal actions that may affect the well-being of New York City and its residents. Collaborative efforts across agencies are essential to address challenges and propose effective solutions.Your Role as a Senior Program Advisor:As a Senior Program Advisor, you will be responsible for:- Creating systems to effectively track and coordinate with IRC lead agencies on pivotal impacts across policy, operational, and financial domains.- Collaborating with agencies to identify recommendations and solutions through research, proposal drafting, and operational support.- Implementing strategies with agency leaders to monitor data and identify key trends.

We are seeking a visionary and strategic Director of Programs to lead our initiatives and enhance our impact in New York City. This role is pivotal in driving program development, execution, and evaluation that aligns with our organizational goals. The ideal candidate will have a proven track record in program management, excellent leadership skills, and a passion for public service.

Role overview The Program Manager at the City of New York oversees municipal programs that center on community engagement and service delivery. This position plays a key part in making sure these programs stay on schedule and support the city’s broader goals. Key responsibilities Coordinate and monitor programs that serve New York City communities. Work directly with city officials, stakeholders, and residents to ensure effective program delivery. Align program activities with the city’s strategic objectives. Collaboration This role involves frequent communication with a range of partners across city government and the public. Expect to build relationships that help keep initiatives moving forward and responsive to community needs.

Join the City of New York as the Director of CASA Programs, where you will lead impactful initiatives that support community engagement and service delivery. In this pivotal role, you will oversee program development, manage a dedicated team, and ensure effective implementation of services tailored to the needs of our communities.

About UsTwitch is the largest live streaming platform globally, fostering vibrant communities around gaming, entertainment, music, sports, cooking, and more. Every day, thousands of communities unite to share their passions.We are dedicated to community collaboration. Our team members are enthusiastic about teamwork, innovation, and problem-solving. If you’re passionate about empowering live communities, we invite you to explore our initiatives on LinkedIn, X, and our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.

6sense is seeking an Associate Office Manager to support the team in New York City. This position centers on keeping daily office operations running smoothly and maintaining an organized, productive workspace. Role overview The Associate Office Manager will coordinate administrative tasks and help foster a welcoming environment for colleagues. Attention to detail and a proactive approach are important in this role. What you will do Oversee daily office operations to ensure everything runs efficiently Coordinate various administrative duties as needed Support efforts to create a positive and organized workplace Who succeeds here This role suits someone who enjoys a busy setting and takes pride in supporting others. A passion for organization and a collaborative spirit are valued in this position.

The City of New York seeks a Program Manager to lead the COMPASS initiative. This role centers on managing and advancing programs designed to improve quality of life throughout New York City. What you will do Direct COMPASS program operations, guiding activities from initial planning through to execution Work with city agencies and community organizations to help deliver services effectively Track program outcomes and identify ways to increase the positive impact for New Yorkers Working with others The Program Manager builds strong relationships with stakeholders and partners. Collaboration is key to ensuring services reach the people who need them and to strengthening program results across the city.

The City of New York seeks a Program Manager to support the Summer Rising initiative. This seasonal position centers on organizing and supervising activities that make summer meaningful for children and youth throughout New York City. Key responsibilities Manage daily operations for the Summer Rising program Supervise and coordinate activities that encourage learning, engagement, and enjoyment for participants Collaborate with staff and partners to ensure a safe and memorable summer experience Work location This role is based in New York City.

Fastly is seeking a Senior Program Manager for Executive Planning & Operations. This position is available in Denver, CO, New York City, NY, or San Francisco, CA. The Senior Program Manager will play a central role in driving product development and engineering programs, working with leaders across Program Management, Product, Engineering, Marketing, Customer Success, Sales, and other departments to support business objectives. Key Responsibilities Lead the execution of major product and engineering initiatives that shape Fastly's edge cloud platform. Collaborate with cross-functional teams to develop project plans and guide them toward successful outcomes. Support teams in building strategies, coordinating workflows, and meeting commitments. Oversee multiple projects simultaneously, maintaining transparency and providing progress updates to management. Apply data to inform prioritization and identify risks or obstacles early. Enable teams to enhance Fastly’s products, platform, and tools to deliver greater value for customers. Ensure that project outcomes clearly benefit customers and contribute to business results. Collaboration and Reporting This role involves close coordination with a range of teams and reports directly to the Director of Program Management. Team Environment Fastly supports a global, distributed team culture that values learning, growth, and humility. Team members are encouraged to collaborate openly and focus on building services that meet high industry standards for customers. Application Timeline Posting Open Date: 3/9/26 Anticipated Posting Close Date: 6/9/26 The job posting may close early if applicant volume is high.

Anthropic is seeking a Technical Program Manager for Research Initiatives to coordinate and deliver advanced projects in artificial intelligence. This position is based in San Francisco, CA or New York City, NY. Role overview This role centers on managing research projects that push the boundaries of AI. The Technical Program Manager will oversee cross-functional teams, keeping projects on track and ensuring research goals are met. What you will do Lead and organize research initiatives focused on artificial intelligence Coordinate teams from different disciplines to achieve project objectives Track project timelines and deliverables, ensuring milestones are reached Requirements Experience managing technical or research-focused projects Ability to work with cross-functional teams Strong organizational and communication skills

We are seeking a dynamic and organized Office Manager to join our team at range. In this role, you will be responsible for overseeing daily office operations, managing administrative tasks, and ensuring a productive work environment for all employees. Your exceptional organizational skills and ability to multitask will contribute to our company’s success.

Role Overview The Customer Programs Manager for Advisory Boards at Anthropic works closely with key clients, helping to guide strategic conversations and strengthen partnerships. This role focuses on organizing and running Customer Advisory Board meetings, preparing supporting materials, and ensuring productive exchanges between clients and Anthropic’s internal teams. What You Will Do Plan and coordinate Customer Advisory Board meetings, including logistics and agenda setting Develop and prepare materials that support discussion and decision-making Facilitate conversations between clients and Anthropic teams to gather meaningful feedback Help translate client input into actionable recommendations for Anthropic’s products and services What We’re Looking For Experience managing customer programs or advisory boards Strong relationship-building skills with clients and internal stakeholders Ability to turn client feedback into clear, actionable insights Interest in customer engagement and collaborative problem-solving Location This position is based in San Francisco, CA or New York City, NY.

About the Role Sent is looking for an Office Administrator in New York City to help keep daily operations on track. This role handles a range of administrative duties that support the whole team. What You Will Do Manage schedules and calendars for staff Organize meetings and coordinate logistics Handle general office tasks and documentation Support team members with administrative needs What Matters Here Strong organizational skills Attention to detail Ability to keep office operations running smoothly