About the job
Join Luminance, the leader in Legal-Grade™ AI technology for enterprises. With backing from esteemed venture capitalists and recognition in prestigious lists like Forbes AI 50 and Inc. 5000, Luminance is revolutionizing the legal industry on a global scale.
The Client Solutions Engineer position presents an exciting chance to collaborate across Sales, Product, and Customer Success teams, enhancing our clients’ technical capabilities and maximizing the value they derive from Luminance. This role is essential in delivering an exceptional technical experience for enterprise customers, facilitating quicker and smoother integration with our platform. The ideal candidate will combine customer-centric skills with a solution-oriented approach, guiding customers in understanding how to best leverage our offerings to achieve their goals. Additionally, the role requires the creation of scalable resources such as reusable toolkits, SDKs, and thorough documentation to support developers effectively.
A successful Client Solutions Engineer will gain a comprehensive understanding of our AI platform and its integration into diverse customer systems. The role involves close collaboration with both prospective and current clients to offer expert guidance and ensure a seamless integration experience. Working alongside Account Executives, Product Specialists, and Customer Success Managers, the Client Solutions Engineer will be pivotal in transforming prospects into loyal, satisfied customers.

