Client Services Representative

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Client Services Specialist. In this role, you will be pivotal in managing client relationships, ensuring exceptional service delivery, and addressing client needs to enhance their overall experience. If you are passionate about client satisfaction and thrive in a fast-paced environment, we want to hear from you!

As a Client Service Manager at necsws, you will play a pivotal role in ensuring the highest level of client satisfaction. You will be responsible for managing client relationships, understanding their needs, and providing tailored solutions to meet their objectives. Your expertise will guide our team in delivering exceptional service and support to our clients.

Role overview The Client Servicing Manager at weekday-1 plays a central role in shaping client experiences. Based in Mumbai, this position manages the full client journey, acting as the main point of contact from initial inquiry through ongoing support. The focus is on delivering high service standards, building trust, and maintaining open lines of communication between clients and internal teams. Main responsibilities Develop and implement strategies that enhance client service and satisfaction Lead and mentor a team of client service representatives Respond to client questions and resolve issues quickly Facilitate clear communication between clients and internal departments Collaborate with sales and operations teams to align on goals Promote continuous improvement in service quality Collaboration This role works closely with sales and operations, aiming to strengthen client satisfaction and support effective teamwork across departments.

The Client Servicing Manager at weekdayworks plays a central role in maintaining strong client relationships and ensuring that service standards remain high. This position is based in Mumbai and focuses on supporting clients, coordinating with internal teams, and helping to improve overall service delivery. Role overview This role centers on managing client queries, resolving issues, and acting as a key point of contact. The Client Servicing Manager works closely with different teams to meet client expectations and seeks ways to enhance the company's offerings based on client needs. What you will do Serve as the main contact for client communications and inquiries Coordinate with internal teams to deliver on client requirements Address client concerns and provide effective solutions Identify opportunities to improve and expand service offerings Requirements Experience working in a client-facing or account management role Strong communication and problem-solving skills Ability to work effectively with cross-functional teams Comfortable managing multiple priorities in a busy setting

We are excited to announce an opening for the position of Associate Client Service Manager (ACSM) at NEC Software Solutions.Experience Required: 8-10 years in IT Client Service Management.Location: Mumbai, IndiaWorking Hours: UK Business Hours; On-Call Support.The Associate Client Services Manager plays a pivotal role in supporting the Senior Client Service Manager in the daily management of contracted services for designated customer accounts. This involves collaboration across various departments to ensure all services are delivered according to contractual Service Level Agreements (SLAs) and aligned with customer expectations. The Associate will serve as a primary contact for all service delivery escalations.Key Responsibilities:● Facilitate the transition of significant clients into Business As Usual (BAU) Service Operations.● Ensure that end-to-end services provided to customers function effectively and meet contracted service levels and quality benchmarks.● Develop and nurture customer and third-party relationships at all levels under the guidance of the Senior Client Service Manager to enhance customer satisfaction and align services with clients' IT/IS business strategies.● Assist in the preparation of monthly reports, including but not limited to Service Performance Reports and Service Credit calculations.● Participate in service establishment, contributing to the creation of deliverable documents.● Collaborate with the Senior Client Service Manager to document, monitor, measure, and enhance services delivered to customers through Service Improvement Plans.● Support the Senior CSM during escalations for service teams, collaborating with the Senior CSM and the customer to achieve optimal outcomes in line with contracted services.● Maintain excellent communication with customers, third parties, and internal service teams.● Aid the Senior CSM in ensuring acceptance of new or modified services into operation while managing ongoing service levels as per contract.● Comply with corporate policies, processes, procedures, and guidelines.● Engage in activities to minimize Service Credit liabilities through Service Improvement or Risk Management initiatives.● Serve as a deputy for the Senior CSM when necessary.Additional Information:The successful candidate must undergo security clearance. Continuation in this role is contingent upon successfully obtaining and maintaining the required clearance.

Overview: The Client Service team at Guidepoint plays an essential role in connecting our clients with industry experts to enhance their business strategies. Our dedicated professionals take time to thoroughly understand each client's unique research requirements, delivering the most relevant experts promptly, often within hours. Join us and be a crucial part of Guidepoint's success!

Join Third Bridge as a Client Services Intern in Mumbai starting in 2026! This is an exciting opportunity for aspiring professionals to gain hands-on experience in a dynamic environment. As an intern, you will collaborate with our dedicated Client Services team, assisting in delivering exceptional support to our clients and contributing to various projects.Ideal candidates will possess a strong analytical mindset, excellent communication skills, and a passion for delivering outstanding client service. You will have the chance to learn from industry experts and develop your professional skills while making a real impact on our clients’ success.

Role overview weekdayworks is seeking a Client Operations Associate based in Mumbai. This role centers on supporting daily client service activities and ensuring operations run smoothly. The position involves coordinating communications, tracking service requests, and contributing to process improvements. What you will do Coordinate with clients to maintain clear and timely communication Manage and follow up on service requests from start to finish Assist in identifying areas for operational improvement and support their implementation Requirements Strong communication skills Proactive problem-solving mindset Dedication to providing excellent customer support

Join Third Bridge as an Associate in our Global Client Services team, operating during US hours. This role offers the opportunity to be at the forefront of our client interactions, providing high-quality service and support to our diverse clientele.

Role Overview WPP Media is looking for a Client Partner in Mumbai. This role focuses on building and maintaining strong client relationships. The Client Partner works with teams across the company to deliver solutions that fit each client's goals and challenges. What You Will Do Develop and strengthen partnerships with clients Work closely with cross-functional teams to address client needs Help drive the growth and success of client brands through tailored strategies

Role overview WPP Media seeks a Client Lead in Mumbai, India to manage client relationships and oversee service delivery. This position involves guiding strategic projects and working with multiple teams to help clients reach their objectives. What you will do Develop and maintain strong client relationships Lead strategic initiatives tailored to each client Collaborate with internal teams to ensure high-quality service Make sure client expectations are consistently met or exceeded Requirements Background in managing client accounts or partnerships Skill in coordinating across teams and departments Clear communication and solid organizational abilities Commitment to achieving results for clients

Join Interactive Brokers as a Client Services Representative, where fresh graduates with a finance background can thrive in a dynamic environment. Engage with our diverse clientele by responding to inquiries, assisting with account setups, and providing support for our advanced trading platforms. Your role will involve explaining complex financial concepts, investigating trade issues, and offering technology-based solutions to enhance client experiences. This is a unique opportunity to be part of a global leader in financial services, contributing to our mission of simplifying investment opportunities.

Join our dynamic team as a Client Services Representative in Mumbai, where you will play a vital role in supporting our clients with their asset and cash transfer inquiries. You will handle client communications through calls, chats, and emails, ensuring timely resolution of queries related to securities and global custody transactions. Collaborating closely with our back office, you will manage client requests and follow up on pending transfers and settlements, contributing to our commitment to exceptional client service.

Join our vibrant team at Interactive Brokers Group as a Client Services Representative, where you'll be at the forefront of delivering exceptional support to our international clientele. In this role, you will utilize your strong communication skills to assist retail and institutional customers across various financial products, including stocks, options, futures, and more. Your expertise will help clients navigate our innovative trading platform, ensuring they have a seamless experience as they invest globally.

Join Interactive Brokers as a Client Services Representative, where you will play a crucial role in assisting our clients with diverse inquiries related to trading and investment services. In this dynamic position, you'll leverage your analytical skills to resolve issues involving margin analysis, account management, and various trading products. Your ability to deliver exceptional client service will be paramount in enhancing our clients' experience and fostering long-lasting relationships.

About WPPWPP stands as a trusted growth partner for the world's premier brands, seamlessly integrating cutting-edge media intelligence, data solutions, world-class creativity, next-gen production, transformative enterprise solutions, and expert strategic counsel under one roof. Powered by exceptional talent and our innovative marketing platform, WPP Open, we empower our clients to navigate change, seize opportunities, and achieve transformational growth. For more information, visit WPP.com. About WPP MediaAt WPP Media, we are committed to creative transformation, leveraging the power of creativity to foster a better future for our people, planet, clients, and communities. As WPP's global media collective, we unite the best platforms, talent, and partners to create limitless growth opportunities. Visit wppmedia.com for more details.We take pride in our culture and our people, which allows us to deliver exceptional experiences for our clients and each other. In this role, embracing WPP and WPP Media's core values will be vital:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About WPPWPP serves as the trusted growth partner for some of the world’s most influential brands. We integrate cutting-edge media intelligence, innovative data solutions, world-class creativity, next-generation production, transformative enterprise strategies, and expert strategic guidance into a cohesive entity. Our exceptional talent leverages the WPP Open marketing platform to assist clients in navigating change, seizing opportunities, and achieving transformational growth. For more details, visit WPP.com.About WPP MediaWPP Media stands as the global media collective of WPP. In a landscape where media permeates every aspect of life, we unite the best platforms, talent, and partners to create limitless opportunities for growth. For more information, visit wppmedia.com.At WPP Media, we value our culture and our people. This commitment empowers us to deliver exceptional experiences for our clients and each other. In this role, embracing WPP and WPP Media’s shared core values will be essential:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.Life at WPP Media & BenefitsOur dedication to shaping the next era of media involves investing in our employees, ensuring they can produce their best work. We are equally invested in employee growth and responsible media investment. WPP Media employees have access to the global networks of WPP Media and WPP, allowing them to pursue passions, expand networks, and learn at the forefront of marketing and advertising. We offer various employee resource groups and frequently host in-office events to celebrate team achievements, share insights, and commemorate holidays and significant milestones.

About WPP MediaWPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.For more information, visit wppmedia.com.About WPP MediaWPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Position Overview:Gerson Lehrman Group (GLG) is seeking a highly skilled Manager to enhance our Asia Client Solutions team in Mumbai. As a Client Solutions Manager, you will play a pivotal role in addressing and managing project inquiries from our corporate clients in the region.Your primary responsibilities will include coordinating and executing both short-term and mid-term client projects, ensuring that the team meets or surpasses its commercial, developmental, compliance, and personnel objectives. You will also support the Sales team in expanding our client base in the region and collaborate with leadership to develop and implement initiatives aimed at improving business performance.Key Responsibilities:Leadership: Manage and guide a team of junior to mid-level professionals. Uphold best-in-class client service standards through effective coaching, and support the professional development of your direct reports while actively managing team performance.Culture & Leadership: Exemplify GLG's leadership principles and culture within the team and in external engagements.Facilitation: Enhance educational interactions between GLG experts (including industry executives, independent consultants, academics, and former policymakers) and our clients. Support clients in due diligence research, internal studies, or other strategic and operational engagements through various interaction formats, primarily 1:1 consultations, but also including surveys, in-person meetings, panels, and custom engagements.Sales Support: Assist the Sales team in nurturing GLG client relationships within India, targeting both new clients and existing senior stakeholders through proactive outreach, project execution, post-project feedback, and occasional in-person meetings.Strategic Development: Collaborate closely with leadership, sales, and other GLG stakeholders to develop and implement effective strategies.Performance Tracking: Monitor team performance and devise plans to accelerate growth and revenue in both the short and long term.Event Programming: Organize live in-country meetings or teleconferences on relevant topics and current events for our clients in collaboration with the Sales team.