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Client Services Engineer at Talos Trading | London

TalosLondon
Hybrid Full-time

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Key ResponsibilitiesProvide real-time support for live trading systems, collaborating with clients and internal teams. Troubleshoot production challenges related to order flow, market data, and exchange connectivity. Diagnose FIX and API integrations (REST/WebSocket) through log analysis and protocol investigation. Work within Linux environments to address and resolve incidents effectively. Collaborate with engineering teams to identify root causes and implement long-term solutions. Develop lightweight scripts and tools to enhance monitoring and operational efficiency. QualificationsMinimum of 3 years of experience supporting trading systems in capital markets or digital assets. Strong grasp of the order lifecycle, execution workflows, and market data. Proficient in FIX and API-based integrations with the ability to debug session/message issues. Demonstrated experience in Linux environments. Excellent problem-solving skills and attention to detail.

About the job

Join the Digital Asset Revolution

Founded in 2018, Talos is at the forefront of institutional-grade trading technology for the global digital asset market, enabling many prominent players within the crypto ecosystem. Our mission is to facilitate the widespread acceptance of digital assets by connecting institutions to this evolving landscape seamlessly. We are dedicated to creating the most innovative and reliable platform in the industry, supporting the entire trading lifecycle.

At Talos, we promote a culture of kindness, respect, and inclusivity, valuing diverse perspectives that contribute to our collective success. Each team member brings unique insights and skills that propel Talos forward, fostering a collaborative environment built on trust, integrity, and mutual growth.

As part of our globally distributed team of seasoned engineers and business professionals, you will find a hybrid-friendly workplace that encourages your unique talents and contributions to help us build something extraordinary.

Client Services Engineer Role

We are seeking a skilled Client Services Engineer to support our clients in a dynamic, round-the-clock global digital asset trading environment. This pivotal role will ensure ongoing client success and the overall integrity of our trading systems.

About Talos

Talos is a pioneering technology company dedicated to empowering institutional investors in the digital asset market. With a mission to facilitate the mass adoption of digital assets, Talos strives to build the most reliable and innovative trading platform, enhancing the trading lifecycle for all participants.

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