Client Services Associate at TransPerfect | Rochester, NY

Overview:The Client Service team at Guidepoint plays a pivotal role in connecting our clients with industry-leading subject-matter experts, enabling them to make informed business decisions. We invest time to thoroughly understand each client's specific research needs and deliver the most relevant experts, often within hours.Contribute to Guidepoint’s success.As a Client Service Associate, you will delve into your client’s unique business inquiries and identify the experts who can provide insightful answers. You will actively recruit and onboard new experts into our expansive network of over 1,750,000 Guidepoint Advisors, selecting those best suited to engage with clients. This role is particularly well-suited for recent graduates, offering an exceptional opportunity to apply essential business skills and gain exposure across various industries and disciplines.

Join our dynamic team at Alpha Insight Inc. as a Client Service Associate. In this role, you will play a pivotal part in ensuring exceptional client experience through effective communication and problem-solving. Your responsibilities will include managing client inquiries, assisting with account management, and liaising with internal teams to provide seamless service.We are looking for proactive individuals who thrive in a fast-paced environment and are eager to contribute to client satisfaction and retention.

JOB SUMMARY:Join our dynamic team at Omnicom Health Group as an Associate Account Executive. In this pivotal role, you will support various teams in delivering exceptional Client Services while developing your skills in the process. You will work closely under the guidance of experienced account team members, diligently following briefs and proactively asking clarifying questions as necessary.JOB DUTIES / RESPONSIBILITIES:Project ManagementMonitor and report on project status, including the development and updates of project timelines.Coordinate meetings and calendar invitations (both internal and client-facing) and assist in organizing external meeting logistics.Participate in internal and client status meetings, documenting actions and key decisions.Handle email correspondence with clients, authors, and third-party stakeholders.Establish and maintain administrative files for the account, such as SharePoint folders and client contact details.Distribute documents for external review, collect feedback, and relay comments to the relevant account team members.Conduct informal research related to journals or conference submission requirements.Support meeting deliverables by liaising with the Studio for print production and shipping.Facilitate external expert logistics, including arrangements for poster presenters and advisory board attendees.

Role overview The Client Service Associate at SPS North America plays a key part in supporting client satisfaction and building strong relationships. Based in New York, this position centers on managing client inquiries and ensuring requests are handled promptly and professionally. The work directly contributes to a positive client experience and ongoing loyalty. What you will do Respond to client inquiries and service requests with attention and care Provide timely and accurate information to clients Collaborate with internal teams to resolve client issues and improve service quality Assist in efforts to strengthen and maintain client relationships

Start Dates Available: Immediate Start and Summer 2026 Are you eager to kickstart your career in a dynamic commercial environment? Do you want to make an immediate impact while charting a clear career trajectory? If so, our Associate Program is the perfect fit for you. About AlphaSights At AlphaSights, we unite some of the most driven individuals from around the world to collaborate with leading investment funds, strategy consultancies, and Fortune 500 companies. Our mission is to empower our clients by connecting them with niche experts, enhancing their decision-making capabilities and propelling progress. Founded in 2008, AlphaSights has experienced remarkable growth, employing over 1,500 professionals across nine cities globally. As a recognized market leader and one of the fastest-growing companies, we maintain a relentless pursuit of excellence, hiring only the brightest graduates to help us reach new heights. Jumpstart your career with us if: You excel in a fast-paced, results-driven environment. You possess a client-focused mindset. You thrive under pressure and enjoy meeting tight deadlines. You are determined, resilient, and ready to take initiative. A day in the life of an Associate As an Associate within the Client Service team, you will serve as the crucial link between our clients and the expert knowledge they require. Your day will involve managing multiple projects for investors, strategists, and dealmakers from top-tier organizations seeking expert insights to guide their decision-making. This role demands excellent communication skills and the ability to multitask across various workstreams. Your key responsibilities will include: Recruiting experts: Engaging with experts who are the best matches for client projects, often under pressing deadlines. Understanding project and market context: Grasping the legal and regulatory frameworks in which clients and experts operate. Owning project management: Managing all aspects of client-expert communications and ensuring smooth scheduling of meetings.

Role Overview Guidepoint seeks a Senior Account Manager - Client Service to join the Institutional Healthcare Client Service team in New York City. This hybrid role centers on strengthening relationships with established clients in the healthcare sector, including hedge funds, mutual funds, and private equity firms. The position focuses on promoting Guidepoint’s subscription-based research services, driving usage, and expanding partnerships within existing accounts. What You Will Do Manage a portfolio of long-standing client accounts, emphasizing retention and growth. Lead contract negotiations, pricing discussions, renewals, and other commercial matters. Drive upselling, cross-selling, and expansion of service packages within current accounts. Engage proactively with clients, both in-person and virtually, to strengthen executive relationships. Identify and onboard new users within client organizations. Collaborate with leadership to develop and execute strategic account growth and revenue plans. Monitor account usage trends and intervene to reduce client churn. Serve as the senior contact for escalations and high-level client discussions. Work closely with client service teams to ensure seamless delivery and strong client satisfaction. Qualifications 3-5 years of experience in account management, relationship management, or consultative sales. Demonstrated success managing renewals and negotiating contracts. Proven ability to drive upsell and cross-sell revenue. Experience managing mid-sized to large B2B client portfolios. Strong executive presence and skill in building relationships with C-level leaders. Comfortable leading in-person client meetings. Commercially focused, proactive, and highly accountable. Compensation Base salary ranges from $100,000 to $120,000 annually. This position is also eligible for an annual performance bonus. Location This is a hybrid position based in Guidepoint’s New York City office.

Overview: At Guidepoint, we pride ourselves on our Client Service teams, who are dedicated to enhancing our connections with both new and established clients. Our mission is to support all of Guidepoint's service offerings, fostering strong relationships while effectively communicating how our services empower clients to make informed, strategic business decisions. We are driven to create tailored offerings that enable every prospective client to maximize their partnership with Guidepoint. We are currently looking for a talented individual to join our Institutional Healthcare Client Service team as a Vice President, Account Manager - Client Service. In this role, you will advocate for our subscription-based research services across various business units within existing clients, such as hedge funds, mutual funds, and private equity firms, with the aim of increasing overall service usage. This is a hybrid position based in our New York City office.

Role overview The Associate, Client Services position at Third Bridge in New York is an entry-level role aimed at those beginning their careers. This job centers on building relationships with clients from various industries and providing direct support as part of the Client Services team. What you will do Respond to client inquiries and requests, ensuring clear and prompt communication Engage with clients from different backgrounds to understand their goals and challenges Provide timely and effective solutions to client questions Start date This position is set to begin in June.

About UsAre you eager to join a pioneering leader in the language services and technology sector? Do you aspire to assist global brands and organizations in discovering and executing solutions that enhance their communication, operations, and sales? If you thrive in a dynamic and innovative environment, then TransPerfect is the perfect fit for you!At TransPerfect, we go beyond being merely a "translation agency." Our extensive service offerings encompass business support such as interpretation, multicultural and digital marketing, SEO, website globalization, multimedia production, e-learning, training, and legal support services, all powered by cutting-edge software platforms designed to optimize business processes.Your RoleWe seek individuals who are proactive and ready to engage! We provide a pathway for rapid professional growth and comprehensive training in our service offerings, technology solutions, and workflows. The essential skills we value include strong communication and relationship-building capabilities, the ability to remain composed in stressful situations, and a genuine commitment to your role and the success of your clients.Your Future at TransPerfectAt TransPerfect, you'll discover numerous opportunities for advancement. Each department offers pathways for career development that align with your skills, interests, and experiences. We encourage a continuous dialogue with management regarding growth opportunities throughout your tenure.Why Choose TransPerfect?For over 25 years, we have cultivated a culture where diverse ideas are welcomed, and new initiatives are not only supported but encouraged. Join us and experience a vibrant work culture where innovation thrives.

Overview:The Client Service team at Guidepoint plays a crucial role in connecting our clients with industry experts to enhance their business decisions. By understanding the unique research needs of each client, our team swiftly delivers the right experts, often within hours, to provide valuable insights.Your Impact: As a Client Service Associate, you will be instrumental in identifying expert solutions for your clients' specific business inquiries. You will actively recruit new specialists into our extensive network of over 1,750,000 Guidepoint Advisors, ensuring that you match the right expert to the client’s needs. This position serves as an excellent entry point into the professional world for many recent graduates, offering a unique blend of challenges and learning opportunities.

Start your professional journey with us at AlphaSights as an Associate in the Client Service team, where your contributions will make an immediate impact. We are currently looking for Mandarin-speaking candidates to join our dynamic environment with opportunities for immediate start, as well as in January and Summer 2026.About AlphaSightsFounded in 2008, AlphaSights has established itself as a global leader in connecting leading investment funds, strategy consultancies, and Fortune 500 companies with top-tier experts. With over 1,500 professionals across nine cities around the world, we pride ourselves on fostering a culture of excellence and innovation, continually striving to connect our clients with the insights they need to drive their success.Why Choose AlphaSights?Join our team if you thrive in a fast-paced, results-driven environment, possess a client-first mindset, excel under pressure, and are eager to take initiative. As an Associate, you will be at the forefront, working on multiple projects that connect clients with experts who can provide crucial insights.Key Responsibilities:Expert Recruitment: Engage with relevant experts via phone, often under tight deadlines, to match them with our clients’ needs.Market Understanding: Gain insights into the project context and the regulatory landscape affecting both clients and experts.Project Ownership: Manage all aspects of project coordination, ensuring seamless communication and collaboration between clients and experts.Join us and advance your career with a clear path for growth and development!

About UsAt Proxymity, we are redefining the landscape of investor communications. Our innovative platform facilitates real-time connections between global listed companies and their shareholders through intermediaries, ensuring a seamless, transparent, and compliant communication flow. We are dedicated to simplifying Proxy Voting and Asset Servicing processes, providing solutions that add substantial value to our clients and the broader investor ecosystem.As a rapidly expanding scale-up, Proxymity enjoys backing from leading figures in the financial industry, and we are on an ambitious journey to enhance our global presence.Your Role:We are seeking dynamic, thoughtful, and proactive individuals to join our Client Services team in New York. In this vital position, you will deliver exceptional multi-faceted client support to our growing customer and partner network.As a key player in Proxymity's growth, you will engage in essential activities, with opportunities to expand your role as our business evolves.Key Responsibilities:Serve as the primary point of contact for clients.Address and resolve client inquiries within defined service level agreements (SLAs).Foster productive relationships with clients and stakeholders to cultivate trust and collaboration.Conduct comprehensive root cause analysis to identify strategic improvements.Monitor and manage current and upcoming workloads effectively.Execute daily responsibilities with a strong client-centric approach.Collaborate with global operations, client service hubs, and internal stakeholders.Challenge existing processes and explore opportunities for enhancement.Contribute to improvement projects and operational testing as necessary.Maintain adherence to Standard Operating Procedures through ongoing review and validation.Actively pursue self-improvement and professional development opportunities.

Role Overview informagroupplc is hiring a Client Services Account Associate in New York. This position acts as the main contact for clients, handling their accounts and making sure their needs are addressed promptly and thoroughly. The role involves regular communication with clients and close coordination with internal teams to support client satisfaction. What You Will Do Manage and support assigned client accounts Respond to client inquiries and resolve issues as they arise Work with other departments to ensure client requirements are met Maintain a high standard of customer service throughout all interactions Who We’re Looking For Someone who enjoys building client relationships and is interested in developing a career in account management or client services. Strong communication skills and a focus on client needs are important for this role.

destinationknot is looking for a Remote Client Service Associate to help travelers and clients manage their journeys. This position centers on providing support throughout the travel planning process, ensuring each client receives attentive and friendly service. Key Responsibilities Answer client questions and handle requests using digital communication tools Assist with booking travel and updating reservations as needed Troubleshoot issues and work to deliver a positive client experience Remote Work Details This is a fully remote role for candidates based in New York.

At Withum, we believe that individual talent is the key to our collective success. Join us to discover a world brimming with opportunities for personal and professional growth. Here, entrepreneurial spirit and collaborative teamwork drive impactful results.Engage with a variety of industries, acquire new competencies, and collaborate with our diverse teams to shape the career path you envision. Your journey begins with you.Experience the Transformative Power of Withum Plus You - that’s the Power in the Plus!The Auditing and Attest Engagement services at Withum form the bedrock of our firm’s offerings. Our audit and advisory team possess the skills and expertise to instill confidence in financial information for stakeholders. They deliver audit services, reviews, compilations, and tailored audit procedures across diverse clients and industries.As a Senior Associate in our Healthcare Services group, you will exclusively provide audit services to healthcare organizations. Collaborate with a team of seasoned CPAs and industry leaders focused on healthcare. In this role, you will take a leading position in all facets of audit engagements, from planning through to completion, including supervising and mentoring staff while fostering strong client relationships.Withum’s brand is a testament to our people, culture, and strength. We are synonymous with teamwork and excellence in client service. The true cornerstone of our success lies in the dedicated professionals who strive every day to help our clients grow and thrive, reinforcing our commitment to the Withum Way, which promotes personal and professional growth for all team members, clients, and the communities we serve.

Key Responsibilities:Embrace and exemplify the core values of IMA.Appreciate and foster diversity, equity, and inclusion within the IMA team.Provide expert and timely support to Commercial Lines Service Teams through various communication channels including AMS, email, and phone.Efficiently manage workload while adhering to deadlines and special instructions, demonstrating meticulous attention to detail.Assist Account Managers by executing tasks assigned through Epic related to client-facing deliverables in the Center of Excellence.Responsibilities include, but are not limited to: processing Auto ID Cards, handling Claim Reporting Instructions, creating and inputting Premium & Loss Summary, processing endorsements and invoices, managing Experience Mod Ordering and E-filing, preparing renewal invoices, obtaining MVRs, ordering Loss Runs, uploading files to client-facing portals, conducting policy quick checks, compiling individual loss run data, and preparing renewal applications and audits.Participate in special projects as directed.

Join SPS North America as a Client Service Associate, where you will play a pivotal role in enhancing customer satisfaction and ensuring seamless communication between our clients and our team. You will be responsible for managing client accounts, addressing inquiries, and providing proactive support to foster strong client relationships.

Available Start Dates: Immediate and Summer 2026Are you eager to kickstart your career in a dynamic commercial environment? Do you want to make an immediate impact while having a clear trajectory for your professional growth? If yes, then our Associate Program is the perfect fit for you.About AlphaSightsAt AlphaSights, we unite ambitious professionals from various corners of the globe to collaborate with premier investment funds, strategy consultancies, and Fortune 500 companies. Together, we empower our clients by connecting them with niche experts worldwide, enhancing their decision-making capabilities and fostering progress.Since our inception in 2008, we've experienced remarkable growth, employing over 1,500 professionals across nine global cities. Our commitment to excellence drives us to recruit only the brightest graduates, helping us achieve new milestones.Why You Should Join Us:You thrive in a fast-paced, results-oriented atmosphere.You have a client-first attitude.You perform well under pressure and meet tight deadlines.You are determined, resilient, and ready to take initiative.A Day in the Life of an Associate:As a Client Service Associate, you will serve as the critical link between our clients and the expertise they require. Your daily tasks will involve managing multiple projects for investors, strategists, and dealmakers at top-tier organizations who seek expert insights to guide their decisions. This role demands effective communication and multitasking across various workstreams.Your Key Responsibilities Include:Recruiting Experts: Spend a significant portion of your day speaking with experts who are ideal matches for your clients' projects, often under strict deadlines.Project Understanding: Grasp the project and market context, including the legal and regulatory frameworks in which your clients and experts operate.Ownership: Take charge of every facet of your projects, from initiating and managing client-expert communications to scheduling calls for seamless collaboration.

Join GLG as a Healthcare Associate and immerse yourself in a dynamic environment where exceptional client service drives our success. We are looking for individuals who are eager to learn and thrive in a results-oriented, collaborative team setting. As an Associate, you will play a pivotal role in our Insight Network, the largest and most diverse source of expert knowledge in the world. This fast-paced position allows you to engage directly with top professionals across industries such as finance, consulting, and corporate sectors, enabling them to access the insights they need to excel. We seek candidates with a natural curiosity, strong analytical skills, and a competitive mindset dedicated to client success. With our comprehensive onboarding and training initiatives, you'll develop essential skills in project management, client relations, and expert engagement. You will take ownership of the project lifecycle, frequently interacting with leading clients and experts while benefiting from ongoing mentorship from your team to sharpen your communication and project management abilities.