About the job
About Veterinary Emergency & Referral Group (VERG)
VERG Brooklyn delivers 24/7 emergency and specialty veterinary care in Brooklyn, NY. Our team includes board-certified specialists and experienced staff who work together to provide advanced medical services and compassionate care for pets and their families.
Why Work With Us?
- Growth and Development: VERG supports ongoing training and career advancement, helping team members build skills and knowledge over time.
- Supportive Colleagues: Join a community that values teamwork, encouragement, and shared success, even during challenging moments.
- Work-Life Balance: Our benefits are designed to support your well-being and recognize the dedication you bring to patient care.
Benefits
- Competitive salary
- Flexible scheduling
- Medical, dental, vision, and life insurance
- FSA and HSA options with company contributions
- Interest-free health and veterinary payment account
- 401k with company match
- Paid time off and floating holidays
- Uniform allowance
- Discounts on pet care and veterinary services
- And more
Role Overview: Client Service Representative
The Client Service Representative (CSR) serves as a key connection between clients and the veterinary team. This role manages financial interactions with clients and supports the daily flow of the practice. Responsibilities include:
- Checking patients in and out
- Handling phone calls and client communications
- Scheduling appointments
- Delivering attentive customer service
- Facilitating clear communication between clients and the veterinary staff
Location: Brooklyn, NY

