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Client Service Representative - Veterinary

On-site Full-time $21/hr - $27/hr

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Experience Level

Entry Level

Qualifications

Qualifications include strong communication skills, a passion for animal care, and the ability to thrive in a fast-paced environment. Previous experience in customer service or veterinary settings is preferred but not mandatory.

About the job

About Veterinary Emergency & Referral Group (VERG)

VERG Brooklyn delivers 24/7 emergency and specialty veterinary care in Brooklyn, NY. Our team includes board-certified specialists and experienced staff who work together to provide advanced medical services and compassionate care for pets and their families.

Why Work With Us?

  • Growth and Development: VERG supports ongoing training and career advancement, helping team members build skills and knowledge over time.
  • Supportive Colleagues: Join a community that values teamwork, encouragement, and shared success, even during challenging moments.
  • Work-Life Balance: Our benefits are designed to support your well-being and recognize the dedication you bring to patient care.

Benefits

  • Competitive salary
  • Flexible scheduling
  • Medical, dental, vision, and life insurance
  • FSA and HSA options with company contributions
  • Interest-free health and veterinary payment account
  • 401k with company match
  • Paid time off and floating holidays
  • Uniform allowance
  • Discounts on pet care and veterinary services
  • And more

Role Overview: Client Service Representative

The Client Service Representative (CSR) serves as a key connection between clients and the veterinary team. This role manages financial interactions with clients and supports the daily flow of the practice. Responsibilities include:

  • Checking patients in and out
  • Handling phone calls and client communications
  • Scheduling appointments
  • Delivering attentive customer service
  • Facilitating clear communication between clients and the veterinary staff

Location: Brooklyn, NY

About Veterinary Emergency & Referral Group (VERG)

Veterinary Emergency & Referral Group (VERG) is a premier provider of emergency and specialty care in the veterinary field. Our state-of-the-art facilities are staffed by experienced professionals who are dedicated to providing the highest quality of care to pets and their owners.

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