Client Service Manager (Spanish Speaker) - Based in Madrid

Ebury empowers ambitious organizations to achieve global growth. Our approach extends to our employees as well, fostering innovation, collaboration, and problem-solving within an inclusive environment where everyone feels valued and supported.If you are a team player eager to revolutionize global business operations, we would love to connect with you. Discover how Ebury can accelerate your career and enable you to shape the future.Client Portfolio ManagerEbury Madrid - Office based*Exceptional on-target earnings potential*We are seeking a Client Portfolio Manager for our Madrid office with a solid background in dealing, trading, and account management. The ideal candidate will oversee a portfolio of clients, handling trading account setups, relationship management, and deal execution.As a CPM, you will provide tailored advice and strategies to help clients address their FX risk challenges. You will plan, structure, and execute deals, ensuring clients receive the best value while contributing to Ebury's growth.Our top CPMs often advance to lead and mentor teams, inspiring the next generation to excel in their roles.Your Responsibilities as a Client Portfolio ManagerOversee a portfolio of corporate clients, implementing various products such as FX hedging, lending, payments, and cash management. You’ll promote Ebury’s extensive product offerings, ensuring a premier client experience.Collaborate with a successful sales team to drive business origination. Understand clients' industries, strategies, and business environments to deliver optimal solutions using Ebury’s comprehensive product suite.Analyze competitors' capabilities and gaps to effectively position Ebury’s banking solutions.Achieve specific KPIs, including generating repeat and new business revenues, minimizing client churn, upselling, and cross-selling multiple relevant products to increase wallet share.Build and maintain robust client relationships through meetings and professional presentations of ideas, proposals, and updates.Expand existing business and provide valuable feedback to technology and product managers.Generate new business through networking with existing clients for referrals.

Ebury empowers dynamic businesses to achieve global expansion while adopting the same philosophy for our employees. We promote creativity and initiative, teamwork and problem-solving, creating a workplace where everyone feels included, valued, supported, and inspired to thrive.If you are a team player eager to revolutionize global business operations, reach out to us. We’re excited to explore how Ebury can fast-track your career and enable you to shape the future.Client Portfolio Manager - MifidEbury Madrid - Office based*Exceptional earning potential on target!* We are on the lookout for a Client Portfolio Manager for our Madrid office, possessing a solid background in dealing, trading, and account management. The ideal candidate will play a vital role in developing, expanding, and managing our Institutional client base, overseeing trading account setup, relationship management, and deal execution.As a CPM, you will provide tailored advice and strategies to clients, helping them navigate FX risk challenges effectively. You will plan, structure, and execute transactions, ensuring clients receive optimal value while contributing to Ebury’s growth.Our top CPMs often advance to lead and mentor teams, inspiring the next generation to excel in their roles.This comprehensive role demands demonstrated expertise in dealing and FX trading, outstanding sales skills, and a genuine passion for acquiring new clients while nurturing existing relationships.Key Responsibilities as a Client Portfolio ManagerDrive New Business Acquisition: Actively identify, engage, and onboard new corporate clients through independent research, strategic outreach, and networking. Generate new business by leveraging existing client relationships for referrals.Establish and maintain robust relationships with institutional clients and the fund ecosystem (investment managers, corporate service providers, and fund administrators), comprehending their investment goals, risk tolerance, and FX needs.Manage a diverse portfolio of corporate clients, executing a range of products, including FX hedging, lending, payments, and cash management. Promote Ebury’s extensive product offerings, ensuring clients receive a premier service experience.Collaborate with a successful sales team to support business origination. Understand clients' business landscapes, strategies, and industries to provide tailored solutions using Ebury's services.

Ebury supports businesses as they grow internationally and brings that same mindset to its teams. The company values innovation, collaboration, and practical problem-solving. Ebury aims to create an inclusive workplace where everyone feels valued and supported. Location and Work Model This position is based in Madrid. The schedule includes four days in the office and one day working from home each week. Role Overview The AI Commercial Enablement Lead - Client Management will lead the development and improvement of Ebury’s Internal AI Copilot for the Client Portfolio Management (CPM) team. This role plays a key part in the "Bottom of Funnel" strategy, focusing on AI-driven solutions that help Account Managers retain clients and support business growth. The Copilot analyzes client transaction histories, market trends, and risk factors. Its purpose is to help CPMs reduce client churn, spot upselling opportunities (such as cross-border payment flows or FX hedging), and increase the lifetime value of each client. Key Responsibilities Develop and implement AI-driven strategies to improve client management processes.

As a Client Relationship Representative at viva, you will play a crucial role in nurturing and enhancing our client relationships. Your primary responsibilities will include engaging with clients to understand their needs, providing tailored solutions, and ensuring a high level of customer satisfaction. You will work closely with different teams to ensure that our clients receive the best possible service and support.

Join Audemars Piguet as a Client Experience Coordinator, where your primary focus will be to enhance our clients' experience and ensure their needs are met with the utmost care and professionalism.Your responsibilities will include managing client interactions, coordinating events and appointments, and collaborating with various departments to streamline processes. You will play a crucial role in representing Audemars Piguet's commitment to excellence and luxury.

Role Overview Adyen is looking for an Account Manager in Madrid to manage important client relationships and support business growth. This role works closely with internal teams to ensure clients receive strong service and solutions tailored to their needs.

Ebury empowers ambitious enterprises to tap into global growth, mirroring our commitment to our team members. We promote innovation, collaboration, and problem-solving, nurturing an environment where everyone feels valued, included, and equipped for success.If you're a collaborative thinker eager to redefine global business operations, reach out to us. We’re excited to explore how Ebury can fast-track your career and allow you to shape the future.Senior Backend Engineer - JavaScript/TypeScriptEbury (Madrid/Málaga) Office - Hybrid: 4 days in the office, 1 day working from home per weekEbury is a rapidly growing FinTech company on a mission to transform international trade. Our Client Operations Automation squad is at the forefront of this transformation, working on the "Internal Engine" of our global delivery organization.We're advancing beyond conventional automation into the realm of Agentic Orchestration. Your role will extend beyond scripting; you'll design high-performance distributed systems and AI-driven processes that facilitate real-time compliance, client lifecycle management (CLM), and sophisticated RFI workflows.Technical Leadership & Team ContextIn this pivotal role, you will serve as the primary technical leader of your squad, collaborating with three mid-level engineers and one Associate Engineer. You will be the lead architect and mentor, establishing engineering standards and guiding the technical roadmap for enhanced operational efficiency at Ebury.Your ImpactArchitect Intelligent Systems: Spearhead the design and implementation of intricate state machines and workflow orchestration utilizing Temporal and Node.js/TypeScript.Production-Grade AI: Implement and enhance Gemini in production to automate non-deterministic operational tasks, converting manual reviews into streamlined, automated processes.Drive Strategic KPIs: Take ownership of technical objectives that lower our Manual Intervention Rate and enhance Average Handling Time (AHT) for global client operations.Engineering Excellence: Set best practices for observability, "exactly-once" execution, and resilience within distributed systems.Mentorship: Contribute to the team's development through RFC reviews, technical workshops, and collaborative coding sessions with mid-level and associate engineers.

We are seeking a dynamic and results-oriented Infrastructure and Software Account Manager to join our team at inetum2. In this role, you will be responsible for managing client relationships, driving sales initiatives, and ensuring that our infrastructure and software solutions meet the unique needs of our customers. Your expertise will help us enhance client satisfaction and expand our market presence.

Join our dynamic team at alan as a Customer Success Manager in vibrant Spain! In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving customer engagement. As a key player in our organization, you will work closely with cross-functional teams to deliver exceptional service and support, helping our clients achieve their goals.

Location: MadridContract: Permanent, full-time.Hours: Mon-Thurs 09:00 to 18:30 (17:30 in July), Fri 09:00 to 15:00 / Special summer hours.Work Mode: HybridAt MeMe, a socially-driven creative agency, we are on the lookout for a Project Manager who not only understands algorithms but also people; someone who can orchestrate complex digital projects by transforming client feedback into creative fuel.At JUNGLE, you will discover a vibrant ecosystem of independent creative companies, currently home to over 400 creative and technological minds. As a certified BCorp, we are committed to responsible innovation and making a genuine impact.Your Daily Routine?360º Client Management: Leading daily presentations, managing proposals, and channeling feedback to ensure service excellence.Team Coordination: Facilitating smooth communication between strategy, creativity, social media, and production departments to bring projects to life.Operational and Financial Oversight: Overseeing budgets, invoicing, contracts, and monitoring the SOW (Statement of Work) to ensure profitability and timelines.Strategic Business Insight: Proactively identifying growth opportunities within the account and recognizing new client needs.Partner and Ecosystem Management: Negotiating and coordinating with external suppliers, influencer agencies, and other strategic partners of the client.Execution Guardian: Strict control of always-on projects and special actions, ensuring everything happens on time, within budget, and to the agreed standards.How Do We Envision You?Experience: At least 3 years in team management within social media.Digital Native: A genuine passion for social media, emerging trends, and new content formats.Diplomacy Expert: With a lot of “soft skills”, patience, and flexibility to manage expectations and constructively resolve conflicts.Hybrid Profile: With a blend of management and strategic insight to navigate the complexities of digital project execution.

Role overview The Global Key Account Manager at SGS S.A. in Madrid focuses on building and maintaining strong partnerships with major clients worldwide. This position requires experience in managing complex client relationships and supporting the company’s growth through strategic collaboration. What you will do Oversee and nurture relationships with top global clients Spot and pursue opportunities to grow business with key accounts Collaborate with internal teams to address client requirements Help shape strategies that drive customer satisfaction and retention

About WPP MediaWPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.For more information, visit wppmedia.com.Nuestra cultura y nuestras personas son el motor de WPP Media, y nos impulsan a ofrecer experiencias excepcionales. En este rol, tu contribución será clave para vivir y promover nuestros valores:Ser Extraordinario: Liderando colectivamente para inspirar una creatividad transformadora.Ser Abierto: Equilibrando las experiencias de las personas y los clientes, cultivando la confianza.Ser Optimista: Impulsando el crecimiento y el desarrollo para movilizar a toda la empresa.Tu rol y contribuciónActualmente, desde nuestro equipo de Client Services buscamos un/a Digital Account Manager que impulse la gestión de cuentas clave, asegurando la excelencia en la ejecución de campañas y fortaleciendo la relación con nuestros clientes para impulsar su crecimiento.En este rol, tendrás la oportunidad de:Supervisar campañas digitales (con foco en Display, Social y Programatica) y offline, asegurando que la táctica responde a los objetivos del cliente.Gestionar la relación con clientes clave, entendiendo sus necesidades para garantizar su satisfacción y fidelización.Transformar los briefings de cliente en planes de acción tácticos y claros para los equipos internos.Controlar los presupuestos de las cuentas, gestionando desviaciones y preparando reportes para equipos internacionales.Participar en el desarrollo de la estrategia de cliente y mejorar la coordinación entre los departamentos.¿Qué buscamos en ti?A partir de 4 años de experiencia en gestión de cuentas en agencias de publicidad.

Join Us at Alan: Elevate Your Career!At Alan, we are pioneering a holistic health partner model that merges insurance with innovative healthcare delivery, creating a seamless experience for our members. Our vision is to redefine healthcare by making prevention an integral part of the standard care process.Our mission: To empower individuals to maintain good health until the age of 100, while enabling employers to transform health benefits from a burden into their most valued asset.By integrating all facets of care (private, public, and direct-to-consumer), we provide the most member-centric healthcare experience, minimizing claims costs and creating new revenue opportunities.We proudly collaborate with thousands of companies throughout France , Spain , Belgium , and Canada , serving over a million satisfied members.Our Leadership PrinciplesMission is the Boss — We are strategic visionaries who prioritize our mission, embracing risks to ensure success.Distributed Ownership — Empowered decision-makers: everyone is responsible for their choices and outcomes.Radical Transparency — All information is readily available, fostering the ability to make informed decisions collaboratively.Continuous Growth — We promote direct, constructive feedback, encouraging self-development and personal accountability.⭐ Join Our Key Account Management Team ⭐Our Account Management team is dedicated to nurturing and expanding our key accounts. We are seeking a dynamic individual to maintain our growing pipeline and enhance client satisfaction. As a Key Account Manager at Alan, you will be part of a passionate team of skilled professionals from diverse backgrounds, united in our mission to tackle significant challenges with speed and ownership.⭐ Key Responsibilities ⭐In your role as a Key Account Manager, you will:Manage a portfolio of strategic accounts and flagship companies.Foster client loyalty: Develop and sustain robust relationships with key stakeholders, employing a customer-focused approach to help clients achieve their objectives through Alan. Quickly detect potential dissatisfaction signals and implement effective solutions.Enhance customer engagement: Ensure a smooth onboarding process and ongoing support to maximize client satisfaction.

Role overview Delivery Hero is looking for an Account Manager to join its Global HQ in Madrid. This position centers on managing important client accounts and developing strong, long-term relationships. The Account Manager will work directly with clients to help ensure satisfaction and contribute to the company’s ongoing growth. What you will do Oversee a portfolio of key client accounts Build and maintain strong client relationships Monitor client satisfaction and respond to concerns quickly Assist in driving revenue growth within assigned accounts Location This position is based in Madrid at Delivery Hero’s Global Headquarters.

Role Overview Viseven is hiring an Account Director based in Madrid, focused on the Pharma and MarTech sector. This position leads client relationships and shapes strategic initiatives to support business growth. The Account Director works closely with cross-functional teams to deliver solutions tailored to each client’s needs. What You Will Do Lead and manage client engagements from initial contact through delivery Develop and implement strategies to support clients’ business objectives Identify opportunities to expand existing accounts and drive growth Collaborate with internal teams to ensure solutions align with client requirements Location This role is based in Madrid.

Ebury is committed to empowering ambitious businesses to unlock their potential for global growth. We extend this dedication to our people by fostering an innovative, collaborative, and problem-solving environment where every team member feels valued, supported, and empowered to succeed.If you are a collaborative individual eager to revolutionize the way businesses operate on a global scale, we invite you to connect with us—we would love to discuss how Ebury can help accelerate your career and empower you to shape the future.KYC Systems AdministratorEbury Madrid Office - Hybrid: 4 days in the office, 1 day remote per weekIn this role, you will play a crucial part in the design and implementation of Ebury's Client Lifecycle Management (CLM) solutions, specifically focusing on configuring the FenX platform. Your contributions will enhance the compliance and robustness of our applications, ultimately facilitating seamless global business operations for our clients. You will be integral to Ebury's core services and processes, including Anti-Money Laundering (AML), Customer Risk Rating, Identity Verification (ID&V), and Ongoing Due Diligence.

Role overview Omnicom Health Group is looking for an Account Executive to join the team in Madrid. This position focuses on supporting healthcare clients by helping deliver effective marketing solutions. Collaboration with internal teams is central to managing client accounts and ensuring projects align with client objectives. What you will do Coordinate with colleagues from different departments to move client projects forward Support daily account management and maintain clear communication with clients Contribute to the planning and execution of marketing strategies tailored for healthcare clients Location This role is based in Madrid, Spain.

Join inetum2 as a Manager or Senior Manager in our Energy & Utilities division, where you will lead innovative projects that drive sustainability and efficiency. This role involves managing a talented team, developing strategic initiatives, and collaborating with key stakeholders to deliver cutting-edge solutions in the energy sector.

Role overview OneTrust seeks a Senior Manager, Order Management based in Madrid, Spain. This leadership position centers on refining order processes to meet customer needs and support business objectives. The Senior Manager oversees the order management team and directs daily activities tied to order fulfillment. What you will do Supervise and mentor the order management team Coordinate and execute strategies for efficient order fulfillment Identify areas for process improvement and drive related initiatives Implement and share effective practices across the organization Impact This role helps ensure smooth order operations and supports ongoing improvements that benefit customers and internal teams alike.