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Client Partner, Strategic Partnerships at Deliveroo | London

DeliverooLondon - The River Building HQ
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications: A proven background in strategic partnerships or account management within the FMCG or advertising sectors, showcasing your ability to build and sustain high-level relationships. Strong analytical and negotiation skills are essential, alongside a deep understanding of category dynamics and market trends.

About the job

Client Partner, Strategic Partnerships

Join us in our mission to revolutionize the way people shop and eat, driven by impact, innovation, and growth. Our Commercial team is at the heart of Deliveroo’s marketplace, redefining our service to restaurants, grocers, and emerging verticals across the globe. From forming pivotal partnerships to unlocking new revenue avenues and implementing data-driven growth strategies, we tackle significant challenges that propel the business forward. If you excel in dynamic commercial environments and aspire to shape the future of a global brand, this is the team for you.

We’re seeking a Client Partner, FMCG Advertising to join our newly formed CPG Strategic Partnerships team. In this pivotal role, you will elevate our approach beyond high-volume campaign management, providing consultancy-style account management for our most valuable global partners.

What You’ll Be Doing

You will be integrated within the Global Grocery business unit, reporting directly to the Head of Commercial. This is not your typical account management role; you will be instrumental in establishing a function from the ground up, designing the playbooks and frameworks that will guide Deliveroo's partnerships with the world’s leading CPG brands.

Your daily responsibilities will include:

  • Strategic Partner Leadership: Manage multi-market relationships with 2–3 of our premier FMCG partners (including Beverages, Snacking, Health & Beauty), turning these into long-lasting, collaborative growth engines.

  • Joint Business Planning: Negotiate and implement 6–18 month Joint Business Plans (JBPs) that align partner objectives with Deliveroo’s commercial and advertising revenue targets.

  • Team Leadership & Mentorship: Lead and nurture a growing team of Senior Account Managers, influencing the culture and operational model of this new function.

  • Commercial Innovation: Develop insight-led value propositions and toolkits, including framework creation and best-practice planning processes.

  • Consultancy-Style Support: Equip partners with comprehensive category insights, thought leadership, and expertise in on-demand commerce to foster category leadership.

  • Cross-Functional Advocacy: Collaborate with various departments including Deliveroo Media, Marketing, and Operations to ensure cohesive strategy execution.

About Deliveroo

Deliveroo is committed to transforming the food delivery industry through innovative solutions and unparalleled service. As a leader in our field, we strive to create a marketplace that not only connects customers with the best restaurants but also empowers our partners to thrive in a competitive landscape.

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