Client Onboarding Team Manager

Join Synthesia as an Onboarding & Employee Enablement Manager, where you will lead initiatives to ensure a seamless onboarding experience for new employees. You'll be responsible for designing and implementing comprehensive training programs that empower staff with the skills and knowledge they need to excel in their roles.As a key member of our team, you will collaborate across departments to foster a culture of continuous learning and development. You will also evaluate the effectiveness of onboarding processes and make necessary adjustments to enhance employee engagement and retention.

About the RoleWe are on the lookout for a dedicated Customer Enablement Manager to help our clients unlock the full potential of our platform. In this dynamic role, you will develop in-product resources, illustrative examples, and templates that will empower customers to understand the possibilities available to them. Additionally, you'll spearhead onboarding programs, craft training materials, host workshops, and create self-service resources to ensure a swift transition to successful usage. You will report directly to the CTO and collaborate closely with Product, Customer Success, and Sales teams. If you are passionate about helping users maximize their software experience, this role is tailored for you.Why ThreatAware?At ThreatAware, we provide security teams with a unified source of truth for every device and tool within their organization. With over 150 integrations, our platform can be deployed in under 30 minutes, offering real-time visibility across entire IT estates. Sectors including finance, legal, energy, and healthcare rely on us to illuminate what is protected and what requires attention.We are now embarking on a larger mission. After six years of delivering accurate cyber asset data, we are integrating AI capabilities to offer innovative methods for security teams to analyze their data, automate workflows, and proactively manage risks before they escalate. Your role will be crucial in ensuring that every customer maximizes the value of our offerings.Key ResponsibilitiesDevelop and enhance the enablement framework to support our expanding customer base.Produce in-product resources, illustrative cases, and templates that clearly demonstrate the platform's capabilities, enabling customers to envision their potential before they even inquire.Design and implement structured onboarding programs that guide users from their initial login to advanced functionalities, with defined success metrics and rapid time-to-value.Generate engaging enablement content such as video tutorials, comprehensive documentation, interactive guides, and use-case walkthroughs that showcase our platform and AI-enhanced features.Conduct live training sessions and workshops tailored to diverse audiences including security engineers and CISOs, adapting your approach to meet their unique needs and objectives.Establish and maintain a self-service knowledge base that alleviates support demands and provides readily available answers for customers.Feedback customer insights to Product teams; understanding customer inquiries and challenges will guide our future developments.QualificationsExtensive experience in customer enablement, technical training, or customer success within a B2B SaaS environment, preferably in a platform or product-led organization.A skilled communicator. You can distill complex technical concepts into clear and engaging content suitable for various audiences.A solid understanding of cybersecurity principles and practices.

Join us at neko-health as a Talent Enablement Program Manager, where you will play a pivotal role in shaping our talent development initiatives. Your mission will be to enhance the onboarding, training, and continuous learning experiences for our team members, ensuring they have the tools and knowledge necessary to thrive in their roles.The ideal candidate is passionate about employee development and possesses excellent communication and organizational skills. You will collaborate closely with various departments to design and implement comprehensive training programs that align with our company’s strategic objectives.

Join gbg as an Enablement Manager, where you will play a pivotal role in equipping our teams with the necessary tools and resources to excel in their roles. You will collaborate with various departments to create and implement effective enablement strategies that enhance productivity and drive success.

enable is hiring a Project Manager in London to lead projects from initiation through completion. This role involves guiding teams, tracking progress, and ensuring that objectives are met across different sectors. Key responsibilities Direct project execution and ensure successful delivery Coordinate team members and allocate resources as needed Monitor timelines and track key milestones Address challenges and resolve issues as they come up Maintain clear communication with all stakeholders Requirements Ability to think strategically and plan effectively Strong communication skills Background in managing projects Comfort working with teams across a range of sectors

About Perk Perk (formerly TravelPerk) offers a platform that simplifies travel and spend management for businesses. By automating tasks like travel bookings, expense tracking, and invoice handling, Perk helps teams save time and work more efficiently. More than 10,000 companies, including Wise, On Running, Breitling, and Fabletics, use Perk to address productivity challenges. The platform targets a $1.7 trillion problem linked to productivity loss across industries. Since its founding in 2015, Perk has grown to over 1,800 employees in 12 locations, with main offices in London and Boston. The company focuses on innovation, control, and ease of use, aiming to improve both business operations and employee satisfaction. Our Values and Team Perk’s culture centers on ownership, striving for excellence, and collaboration. Curiosity and a purposeful approach are highly valued. The team brings together professionals from the travel and SaaS sectors, representing more than 70 countries. Learn more about Perk at www.perk.com.

Join Harvey as the GTM Enablement Manager for the EMEA region, where you will play a pivotal role in driving our go-to-market strategy and enabling teams across various markets. This is a unique opportunity to leverage your expertise in market dynamics and sales enablement to enhance our operational effectiveness and revenue growth.

Legal & General seeks a Client Onboarding Manager based in London. This position centers on guiding new clients through each step of the onboarding journey, ensuring they have the support needed to begin using Legal & General’s services effectively. Role overview The Client Onboarding Manager plays a key part in welcoming new clients and helping them transition smoothly into the company’s processes. The goal is to make sure clients understand how to use available services and feel confident from the start. What you will do Support clients as they move through onboarding Help clients get started with Legal & General’s services Work to ensure a smooth and positive introduction for each new client

hawk seeks a Sales Enablement Manager to support its sales teams in London. The main focus is to equip sales staff with the skills, resources, and guidance needed to reach their goals and improve performance. Key responsibilities Design and deliver training programs tailored for sales staff Supply resources and tools that help teams close deals more effectively Collaborate with sales leadership to shape strategy and assist with execution Maintain up-to-date materials and ensure teams have easy access to the latest information Location This role is based in London.

Field Sales Enablement Manager Location: London Reports to: Senior Manager, Sales Enablement Role Overview Regional Enablement Implementation The Field Sales Enablement Manager plays a pivotal role in crafting, implementing, and refining enablement programs that boost the performance, productivity, and uniformity of Field Sales Teams across the specified region. This position collaborates closely with Field Sales Leadership & Operations, cross-functional team members, and subject matter experts to ensure that Field Account Executives possess the necessary skills, resources, and insights to drive revenue expansion and execute efficiently in their designated territories. Note: This position demands significant regional travel (50-75%), necessitating substantial presence in the field to observe customer interactions, conduct ride-alongs, and deliver timely, actionable feedback. Fluency in the local language is essential for effective communication and cultural understanding. Regional Enablement Partnership Act as the Enablement Business Partner for your region, leveraging on-the-ground insights and a profound understanding of the business environment to identify gaps, prioritize opportunities, and develop actionable solutions. You will proactively suggest recommendations to the regional sales leadership while advocating for your region to secure necessary resources and support, ensuring alignment with the Enablement team. Key Responsibilities Enablement Strategy & Program Development Work alongside the Enablement Team Manager to devise and implement comprehensive enablement strategies focusing on prospecting, territory management, solution selling, and deal closure. Training Design & Delivery Design and conduct onboarding programs specifically catered to the needs of Field Sales Account Executives, along with skill-development workshops that transform knowledge into practical skills through flipped classroom methodologies, roleplays, simulations, and field-based learning, such as ride-alongs and in-territory coaching sessions. Content & Tools Creation Produce high-impact enablement materials, including playbooks, territory planning frameworks, and other resources that drive success in the field.

Join Capco, a global management and technology consultancy dedicated to the financial services industry, as a Sales Enablement Manager. In this pivotal role, you will drive sales productivity and enhance the effectiveness of our sales team by developing and implementing innovative enablement strategies.As a Sales Enablement Manager, your responsibilities will include analyzing sales processes, providing training and resources, and collaborating closely with various teams to align sales strategies with business objectives. Your expertise will help empower our sales professionals to achieve their targets and foster client relationships.

Apollo.io stands as the premier go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users worldwide, ranging from rapidly growing startups to some of the largest enterprises. Established in 2015, Apollo.io has rapidly ascended to become one of the fastest-growing companies in the SaaS sector, having raised roughly $250 million to date and boasting a valuation of $1.6 billion. Apollo.io equips sales and marketing teams with seamless access to verified contact data for over 210 million B2B contacts and 35 million companies globally, along with tools designed to engage and convert these contacts within a single, unified platform. By assisting revenue professionals in obtaining the most accurate contact information and automating their outreach processes, Apollo.io transforms prospects into valued customers. In 2023, Apollo secured a Series D funding round and is supported by top-tier investors such as Sequoia Capital and Bain Capital Ventures, with JD Sherman, the former President and COO of HubSpot, serving on its board of directors.High-Touch Onboarding Manager (Individual Contributor)Enhance Value Realization for Apollo’s UK CustomersApollo.io is experiencing rapid growth across the EMEA region, necessitating structured, high-touch onboarding to ensure our sales-led SMB and Mid-Market customers activate swiftly and derive value from our platform.We are seeking a High-Touch Onboarding Manager (Individual Contributor) to oversee the onboarding journey for a select portfolio of UK customers acquired through our Sales team. In this pivotal role, you will guide customers through comprehensive onboarding programs, aligning activation with their unique commercial objectives, while ensuring sustained, meaningful adoption.This position requires a high degree of ownership and is customer-facing, ideal for individuals who thrive in dynamic SaaS environments, possess a knack for solving intricate customer challenges, and take pride in delivering measurable outcomes.

Role Overview WPP Media is looking for an AI Enablement Manager based in London. This role focuses on integrating artificial intelligence into daily operations to improve efficiency and support innovation across the company. What You Will Do Work with teams from different departments to develop and refine strategies for adopting AI technologies. Spot areas where AI can improve workflows or processes. Train colleagues on AI best practices and help them adapt to new tools. Track and report on the business impact of AI solutions. Who Succeeds Here Comfort working with technology and AI concepts. Strong strategic thinking and problem-solving skills. Experience collaborating with cross-functional teams. Location This position is based in London, United Kingdom.

Join Synthesia, the premier AI video platform revolutionizing business communications, utilized by over 90% of Fortune 100 companies. Established in 2017, our headquarters are in London, with a vibrant presence across Europe and the US.As artificial intelligence continuously transforms the workplace, we are dedicated to creating innovative products that enhance visual communication and cultivate enterprise skill development, empowering individuals to excel within thriving organizations.In light of our recent Series E funding round, where we secured $200 million, Synthesia is now valued at $4 billion, with total funding exceeding $530 million from top-tier investors like Accel, NVentures (Nvidia's venture capital arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.Role OverviewAs the Revenue Enablement Manager for Services, you will spearhead the strategy, implementation, and ongoing enhancement of enablement programs tailored for our Customer Success, Support, and Services teams. Your mission is to equip customer-facing teams with the necessary skills, processes, and tools required to speed up time-to-value, foster adoption, elevate retention rates, and ensure a consistent and exceptional customer experience.Reporting directly to the Head of Revenue Enablement, this strategic role demands proficiency in aligning enablement initiatives with overarching company growth strategies, influencing senior leadership, and driving tangible revenue results. You will engage at both the strategic and executional levels, guaranteeing effective integration of enablement programs in the field.Collaboration with Services & CS leadership, RevOps, Product, and Executive stakeholders will be vital as you implement best practices, optimize workflows, and assess impact throughout the post-sales customer journey. This position starts as an individual contributor role but has the potential to evolve into a leadership position as our company expands.

Join Thirdbridge as a Commercial Enablement Manager, where you will play a pivotal role in driving our revenue operations. You will be responsible for developing and implementing strategies to enhance our commercial capabilities, ensuring our teams are equipped with the necessary tools, resources, and training to succeed. This role is ideal for an individual passionate about fostering a high-performing culture and maximizing revenue through effective enablement initiatives.

Join Databricks as a Staff Enablement Program Manager, where you will play a pivotal role in enhancing our training and development initiatives. You will collaborate with cross-functional teams to design, implement, and monitor comprehensive enablement programs that empower our staff to achieve excellence in their roles.

Join Wise as a Principal Product Manager specializing in Consumer Onboarding, where you'll lead our efforts to refine and enhance user experiences. You will play a critical role in shaping the product vision and strategy, ensuring our onboarding processes are seamless and user-focused. This is an exciting opportunity to make a significant impact on our global user base.

Smarsh helps organizations manage risk and gain insights from their digital communications. Serving over 6,500 clients in regulated industries, Smarsh supports compliance and risk management across more than 80 communication channels. The company has earned recognition from industry analysts and has appeared on the Inc. 5000 list of fastest-growing American companies every year since 2008. Role overview The Channel Partner Enablement Manager focuses on strengthening partner capabilities so that Smarsh partners can confidently sell, position, and deliver Smarsh solutions. This position does not carry direct revenue or renewal targets, but instead aims to build partner skills and knowledge at scale. What you will do Design and implement structured enablement programs for channel partners Move partner training from ad hoc sessions to repeatable and measurable frameworks Work closely with Channel Account Managers and Partner Success Managers to support partners throughout their lifecycle Focus on enhancing partner productivity and supporting revenue growth through capability-building Collaboration This role works alongside Channel Account Managers (CAMs) and Partner Success Managers (PSMs) to ensure partners receive the resources and support needed at every stage of their engagement with Smarsh.

At Synthesia, we are revolutionizing the way businesses communicate through our cutting-edge AI video platform, which is currently utilized by over 90% of Fortune 100 companies. Established in 2017 and headquartered in London, we proudly operate with teams across Europe and the US, dedicated to enhancing visual communication and fostering enterprise skill development.As AI continues to redefine our professional landscape, we are committed to developing innovative products that empower individuals and organizations to excel. Following our recent Series E funding round, which raised $200 million, our company is now valued at $4 billion, with total funding surpassing $530 million from esteemed investors such as Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside founders and operators from Stripe, Datadog, Miro, and Webflow.Role OverviewWe are seeking an experienced Senior Manager of Revenue Enablement to spearhead the strategy, execution, and continuous enhancement of enablement programs for our Customer Success, Support, and Services teams. This pivotal role ensures that our customer-facing teams are equipped with the skills, processes, and tools necessary to accelerate time-to-value, enhance adoption, improve customer retention, and deliver consistent, high-quality experiences.Reporting directly to the Head of Revenue Enablement, this highly strategic position requires an individual who can align enablement initiatives with overarching company growth strategies, influence senior leadership, and drive measurable revenue outcomes. You will operate at both strategic and executional levels, ensuring that enablement programs are effectively designed and integrated into day-to-day operations.In this role, you will collaborate closely with leadership in Services & Customer Success, RevOps, Product, and Executive stakeholders to implement best practices, optimize workflows, and assess the impact throughout the post-sales customer journey. While initially an individual contributor, this position is designed to evolve into a leadership role as our company expands.