Client Experience Associate

OVERVIEWAs a Visitor Experience Facilitator at the New York Transit Museum, you will play a vital role in delivering outstanding customer service to our visitors. Your responsibilities will include staffing exhibitions, assisting with wayfinding, monitoring safety protocols, addressing visitor inquiries, and managing ticket sales.We are seeking enthusiastic individuals who have a passion for public engagement and possess a strong customer service orientation. As an ambassador for the Museum, you will be eager to learn about museum engagement, the history of transit, and New York City. Your warm and welcoming presence will help foster a safe and engaging environment for all visitors.WORK SCHEDULE:This is a part-time position, requiring approximately 16-22 hours per week, primarily from Thursday to Sunday.SALARY:$20 per hourHOLIDAY AVAILABILITY:Availability is required during major holidays and NYC Department of Education break periods. Staff are expected to work during the week of Midwinter Recess, Spring Break, the weekend following Thanksgiving, and the week between Christmas and New Year’s, including both weekends.The Museum will be closed on Thanksgiving Day, Christmas Day, and New Year’s Day.RESPONSIBILITIES:Contribute to a welcoming atmosphere by greeting and orienting Museum visitors while ensuring a safe environment.Manage ticket sales and check-in processes.Provide clear information and assist visitors with wayfinding throughout the Museum.Promote safety by communicating Museum policies in a friendly and clear manner.Distribute self-guided activities to visitors using age-appropriate strategies.Assist in leading birthday parties for diverse groups as they return.Participate in meetings and training sessions regarding policies and best practices.Develop knowledge about the Museum's mission, exhibits, and collections to engage visitors of all ages.Provide support for onsite and offsite public programs, events, and festivals when necessary.Operate the Museum’s accessible lifts.Assist the Operations Department with event setup, maintenance of common spaces, and staffing for film and photo shoots.Support the Museum’s Diversity, Equity, Accessibility, and Inclusion initiatives through ongoing training and collaboration.

Become a key player in the most vibrant store in the mall! BoxLunch is on the lookout for passionate music and pop culture aficionados to elevate our customers' shopping experience. As a Sales Associate, you will play a pivotal role in our success by delivering exceptional customer service and ensuring fellow fans have access to their favorite merchandise. Your expertise in fandom will shine as you assist with stocking and replenishing products, while also creating visually stunning merchandise displays. Your focus will always remain on enhancing the in-store experience for all visitors.

Join Our Mission at SandstoneAt Sandstone, we are committed to transforming in-house legal departments from mere support functions into strategic partners that add significant business value. Our innovative platform empowers legal teams to leverage AI effectively, enhancing their workflows and unifying legal data. By integrating seamlessly with existing tools, we create an environment where legal teams can thrive. With the trust of Fortune 500 companies and dynamic innovators, we are dedicated to rapid iteration and intentional scaling. Become a part of our elite team that values collaboration, problem-solving, and meticulous attention to detail. Our engineers are top-notch, and our legal experts are integrated into the development process to create an unparalleled product experience for in-house legal teams.About the PositionWe are looking for a Client Enablement Lead who will be the primary contact for our in-house legal teams after a sale is completed. This role focuses on fostering strong relationships from onboarding to adoption, renewal, and expansion. It's essential to note that this is a systems and outcomes role, emphasizing how client readiness translates into effective adoption and retention strategies. You will be responsible for designing programs and establishing standards to guarantee early success and long-term scalability.Key ResponsibilitiesManage a portfolio of accounts, laying the groundwork for sustained adoption and measurable client success from the outset.Facilitate ongoing product adoption through structured enablement initiatives, tailored success plans, consistent engagement, and proactive usage enhancements.Serve as a trusted advisor to legal and operational leaders, aligning Sandstone with client objectives, identifying new use cases, and assisting teams in rethinking legal processes.Identify and pursue commercial opportunities, collaborating across departments to support renewals and expansion efforts.Track customer health using both quantitative and qualitative metrics to proactively address churn risks and promote retention.Work closely with Product, Engineering, Legal Engineering, and Marketing teams to ensure alignment and success.

The City of New York seeks a Client Services Representative for its Brooklyn location. This role centers on public service, ensuring that each interaction upholds the city’s commitment to helpful and respectful support. Key responsibilities Interact with citizens face-to-face, over the phone, and through additional communication channels Answer questions and deliver clear, accurate information Maintain professionalism and courtesy in every exchange This position supports the city’s goal of providing reliable information and a positive experience for every member of the public.

About Veterinary Emergency & Referral Group (VERG) VERG Brooklyn delivers 24/7 emergency and specialty veterinary care in Brooklyn, NY. Our team includes board-certified specialists and experienced staff who work together to provide advanced medical services and compassionate care for pets and their families. Why Work With Us? Growth and Development: VERG supports ongoing training and career advancement, helping team members build skills and knowledge over time. Supportive Colleagues: Join a community that values teamwork, encouragement, and shared success, even during challenging moments. Work-Life Balance: Our benefits are designed to support your well-being and recognize the dedication you bring to patient care. Benefits Competitive salary Flexible scheduling Medical, dental, vision, and life insurance FSA and HSA options with company contributions Interest-free health and veterinary payment account 401k with company match Paid time off and floating holidays Uniform allowance Discounts on pet care and veterinary services And more Role Overview: Client Service Representative The Client Service Representative (CSR) serves as a key connection between clients and the veterinary team. This role manages financial interactions with clients and supports the daily flow of the practice. Responsibilities include: Checking patients in and out Handling phone calls and client communications Scheduling appointments Delivering attentive customer service Facilitating clear communication between clients and the veterinary staff Location: Brooklyn, NY

About Us: Rent the Runway (RTR) is revolutionizing the fashion industry with its innovative Closet in the Cloud concept. Established in 2009, RTR has disrupted the $2.4 trillion fashion market by offering women a more joyful, sustainable, and economically savvy means to enhance their daily attire. As a premier destination for circular fashion, RTR provides unlimited access to its shared closet through customizable subscription options, one-time rentals, or direct purchases. With designer apparel and accessories from a myriad of brand partners, RTR leverages proprietary technology and a unique reverse logistics operation. Under the guidance of CEO and Co-Founder Jennifer Hyman, RTR has earned a spot on CNBC’s “Disruptor 50” list five times in a decade and has frequently appeared on Fast Company’s Most Innovative Companies list. Hyman herself has been recognized in the “TIME 100” as one of the world’s most influential people and hailed as one of People magazine’s “Women Changing the World.” About the Job: In the role of Manager, CX BPO, WFM & Programs, you will play a pivotal part in maintaining exceptional service standards across both our onshore Customer Experience team and our offshore partners. Your responsibilities will encompass overseeing workforce management (WFM) for these teams, ensuring optimal scheduling and efficiency in delivering top-notch customer service. This position requires working four weekdays and one weekend day, to be determined during the interview process. While fully remote options are available, a hybrid model with at least one office visit per week to our Brooklyn, NY location is preferred. What You’ll Do: Lead our BPO program as the primary contact, ensuring cohesive integration between internal and outsourced teams. Uphold service excellence by tracking and reporting on key performance indicators (KPIs) such as SLAs, contacts per hour, quality scores, and CSAT. Collaborate with stakeholders and cross-functional teams to drive performance enhancements and implement process improvements. Serve as a subject matter expert on all aspects of RTR. Utilize operational insights, best practices, and analytics to identify gaps and trends, fostering continuous improvement throughout our operations. Travel to outsourcing sites as required, approximately 2-3 times per year. Collaborate with Customer Success Managers (CSMs) and BPO leadership to implement improvements. Participate in weekly, monthly, and quarterly business reviews and workforce management discussions. Facilitate workforce management (WFM) for both onshore and offshore teams to ensure...

Join our dynamic team as the Marketing & Partnerships Associate for North America at Lomography! In this role, you will play a pivotal part in enhancing our marketing efforts, focusing on community engagement, partnerships, and collaborative projects. You will collaborate closely with our vibrant team in Brooklyn and maintain strong ties with our headquarters in Austria. This position offers a fantastic opportunity to expand your marketing expertise while connecting with a diverse community of creative individuals.Key Responsibilities:Collaborate in brainstorming and conceptualizing innovative marketing initiatives to boost the Lomography brand's visibility and outreach.Research and pinpoint potential partnerships across various sectors including media, fashion, lifestyle, luxury, hospitality, and music.Establish connections with potential partners for collaboration opportunities.Create high-quality written content such as presentations, briefings, and summaries for both internal and external stakeholders.Plan and execute engaging events in partnership with collaborators throughout the United States and Canada.Assist the team in developing brand strategies and presentations specific to the North American market.Support the North America Marketing Manager with online marketing initiatives.

At Morgan & Morgan, our mission is clear: we stand as the last line of defense for millions of Americans against insurance firms, large corporations, and defective products. Every member of our team, from attorneys across all 50 states to our dedicated support staff, marketing creatives, and operations teams, plays an essential role in championing consumer rights. With over 6,000 employees, we are united by one purpose: For the People.About the RoleWe are seeking a passionate Senior Full-Stack Software Engineer who thrives on developing high-quality software. In this role, you will collaborate closely with fellow engineers to tackle complex challenges. You will make significant contributions to our Client Portal team, which focuses on enhancing our mobile application...

Alliance Animal Health in Brooklyn is looking for an Associate Veterinarian to provide care to animal patients and support their owners. This position involves both medical treatment and client interaction, working as part of a collaborative veterinary team. Role overview Provide medical care and treatment for a range of animal patients Collaborate with veterinarians, technicians, and support staff to deliver consistent service Maintain a safe and welcoming environment for clients and their pets Communicate with pet owners about diagnoses, treatment plans, and ongoing care Requirements Background and skills in veterinary medicine Demonstrated care for animal health and well-being Ability to work effectively within a veterinary team Dedication to supporting both pets and their owners

Join our dynamic team at Vuori, Inc. as a Retail Sales Associate in Williamsburg, where you will play a crucial role in delivering an exceptional customer experience. We are looking for passionate individuals who are eager to assist customers, ensure the store is visually appealing, and contribute to a positive shopping environment. If you thrive in a fast-paced retail setting and enjoy working with people, this is the perfect opportunity for you!

Join our dynamic team as a Strategy and Operations Associate where you will play a crucial role in enhancing our operational efficiency and strategic initiatives. In this position, you will collaborate closely with various departments to streamline processes and implement innovative solutions that drive organizational success.

Join the dynamic team at solidcore as a Front Desk & Sales Associate! We are seeking a vibrant, customer-focused individual who excels in providing exceptional front desk service, administrative assistance, and sales support to our Head Coach and Community Manager. This part-time position offers flexible hours based on the studio's schedule and needs. As a Core Crew member, you'll play a vital role in driving sales, promoting our studio, and ensuring every client has a positive and professional experience.

Associate Editor - NewsJoin Hyperallergic, a premier online publication dedicated to offering contemporary insights on art, culture, and beyond. Established in 2009, we serve as a platform for diverse and thought-provoking perspectives on the role of art in society, attracting over one million engaged readers monthly.We are looking for an enthusiastic Associate Editor to enhance our Brooklyn team. The ideal candidate will possess 3-5 years of newsroom experience and a proven history of delivering compelling stories within the visual culture domain.In the role of Associate Editor, you will play a crucial part in both editing and crafting daily news articles, ranging from breaking news to in-depth explainers related to current events.The successful candidate will have well-established connections within the art community and a comprehensive understanding of the industry. Familiarity with visual artists, museums, the art market, digital culture, and the interplay of art and politics is essential.We seek a quick-thinking, adaptable journalist capable of seamlessly adjusting to the fast-paced news environment, producing 3-5 stories daily through a combination of editing and writing. Typical weekly activities include strategizing daily coverage, assigning and refining submitted stories, and authoring news reports as required.Additionally, you will contribute innovative ideas, actively pursue stories, and assist in nurturing Hyperallergic’s expanding network of sources and contributors.We prefer candidates who are passionate readers of Hyperallergic and are already acquainted with our News desk. Our newsroom covers a vast array of topics, including activism, protest art, labor movements, museum controversies, art fairs, auctions, memes, and archaeological findings, among others. We are searching for an editor who is equally excited about and comfortable navigating these diverse areas of coverage.The Associate Editor will lead a team of staff writers and freelancers while collaborating closely with the Senior Editor and Editor-in-Chief.This is a full-time position with benefits, requiring attendance at our Brooklyn office four days a week, with the flexibility to work remotely on Fridays.

Role Overview Tend is reshaping dental care by focusing on quality and consistency. The Traveling Associate Dentist supports multiple studios across the Brooklyn, NY area, stepping in where clinical skills are needed most. Assignments may include covering for colleagues on paid time off, assisting during leaves, or helping bridge gaps when roles are open. This approach helps maintain steady, high-quality care for patients throughout the Tend network. What You Will Do Deliver comprehensive dental care across several Tend studios in Brooklyn Adapt quickly to different teams and studio environments Manage a full range of cases, from routine exams to more complex procedures Collaborate with experienced clinical and operational staff Who Thrives in This Role Dentists who enjoy variety and can adjust to new settings with ease Professionals looking to expand their clinical experience across multiple teams Individuals who value a predictable schedule and strong earning potential Work Environment Studios are well-equipped and supported by skilled teams. The workplace emphasizes collaboration and provides resources to help deliver excellent patient care in a lively, supportive atmosphere.

Inventory Manager (Part-time or Full-time)Location: Sheepshead Bay Veterinary Hospital - Brooklyn, New YorkAbout The Role:Join the dynamic team at Sheepshead Bay Veterinary Group, a proud member of Associated Veterinary Partners (AVP). We are looking for a meticulous and proactive Inventory Manager to enhance our high-volume veterinary hospital operations. Our facility operates every day of the week, necessitating a robust inventory management system to support uninterrupted patient care and meet weekend demands. This role is hands-on and requires close collaboration with veterinarians, technicians, and management to ensure seamless inventory flow.In addition to inventory management tasks, the successful candidate will serve as a lead team member on the hospital floor, assisting the Practice Manager with daily operations as needed. Schedule flexibility is required, with additional hours allocated based on hospital needs, and may involve roles such as Customer Service Representative, Veterinary Assistant, or Veterinary Technician.Responsibilities Include:Conducting weekly inventory counts and managing stock levels effectively.Placing and tracking inventory orders aligned with hospital demands.Receiving, unpacking, and verifying deliveries against packing slips.Organizing inventory storage using FIFO methods and maintaining order in pharmacy areas.Monitoring expiration dates to minimize waste and identify inventory trends.Managing backordered items and communicating alternative solutions to veterinary staff.Keeping accurate logs for controlled substances and ensuring compliance.Conducting quarterly inventory counts and supporting additional counts as necessary.Assisting with special orders and vendor communications.Acting as a lead team member on the hospital floor, supporting operations alongside the Practice Manager.Qualifications:Proven experience in inventory management is required.Experience in a veterinary hospital setting is preferred.Exceptional organizational and time management skills.High level of attention to detail and accountability.Able to multitask effectively in a fast-paced environment.Strong communication and teamwork abilities.Compensation and Benefits:Competitive pay range: $28–$31 per hour, depending on experience.Flexible opportunity for part-time or full-time positions.Minimum of 25 hours per week for part-time roles.This is an in-hospital position, not remote.Comprehensive benefits package including health, vision, and dental insurance.401(k) plan and paid time off (PTO).

About UsWilliamsburg Charter High School (WCHS) is a distinguished public charter high school in Brooklyn, New York, founded in August 2004 as the first Chancellor-authorized charter high school in the city. Initially serving 267 students in the ninth grade, WCHS has expanded to accommodate approximately 963 students across grades nine through twelve. Our mission is to empower youth, families, staff, and the community by equipping young individuals with essential tools to navigate the world, fostering their development as skilled professionals and informed citizens. Students engage in a rigorous liberal arts education encompassing language, literature, science, history, mathematics, and the arts, while cultivating values of fairness, justice, and respect.We pride ourselves on delivering a tailored academic program for the high-school population of North Brooklyn, ensuring that our offerings are personalized to meet the unique developmental needs of each student, including English Language Learners and those requiring Special Education Services. Our school prioritizes supportive relationships between faculty and students, extended instructional periods, and additional academic support opportunities after school and on weekends. We also provide social and emotional support to address non-academic needs. Admission to WCHS is conducted through a random lottery system, with no minimum requirements, tests, or auditions, and tuition is free as a public charter school.

Pilot Company seeks a Janitorial Maintenance Associate for its Brooklyn location. This part-time position plays a key role in keeping the facility clean and inviting for customers and staff. Main responsibilities Carry out routine cleaning tasks across the facility Keep restrooms, common areas, and other assigned spaces tidy Adhere to health and safety guidelines during all tasks Schedule This role offers flexible part-time hours, allowing for a schedule that can fit your availability.

Join the dynamic team at gopuff as an Operations Associate - Starbucks Barista! In this multifaceted role, you will combine operational efficiency with the art of food and beverage preparation, ensuring that our customers consistently receive precise and top-notch orders. Your responsibilities will vary from crafting exquisite Starbucks beverages to managing inventory and maintaining an orderly workspace. Each day presents new challenges, whether it involves restocking shelves, preparing food items to exact specifications, packing orders, or assisting with incoming deliveries. If you possess a keen eye for detail, are adaptable, and flourish in a fast-paced environment, this position is an ideal fit for you.

Join our dedicated team at allears-vet as an Associate Veterinarian focusing on exotic animals. We are committed to providing the highest quality of care and compassion for our patients, ensuring a positive experience for both pets and their owners. You will play a vital role in diagnosing and treating a diverse range of exotic species, collaborating with our skilled staff to promote animal health and welfare.