About the job
Key Responsibilities:
- Embrace and exemplify the core values of IMA.
- Appreciate and foster diversity, equity, and inclusion within the IMA team.
- Provide expert and timely support to Commercial Lines Service Teams through various communication channels including AMS, email, and phone.
- Efficiently manage workload while adhering to deadlines and special instructions, demonstrating meticulous attention to detail.
- Assist Account Managers by executing tasks assigned through Epic related to client-facing deliverables in the Center of Excellence.
- Responsibilities include, but are not limited to: processing Auto ID Cards, handling Claim Reporting Instructions, creating and inputting Premium & Loss Summary, processing endorsements and invoices, managing Experience Mod Ordering and E-filing, preparing renewal invoices, obtaining MVRs, ordering Loss Runs, uploading files to client-facing portals, conducting policy quick checks, compiling individual loss run data, and preparing renewal applications and audits.
- Participate in special projects as directed.

