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Claims Quality Assurance Manager

talSydney
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in quality assurance within claims or insurance sectors. Strong analytical skills with attention to detail. Excellent communication and leadership abilities. Ability to work collaboratively and drive continuous improvement. Relevant certifications in quality management or assurance are a plus.

About the job

About the Role

tal is seeking a Claims Quality Assurance Manager to join the Claims Shared Services & Governance team in Sydney. This role leads the quality assurance processes for claims operations, focusing on maintaining high standards of quality and compliance across the department.

What You Will Do

  • Develop and implement quality assurance strategies for claims operations
  • Conduct audits and assessments to monitor compliance and quality standards
  • Work closely with teams across the business to improve operational efficiency

Who Will Thrive

This position suits those with a strong interest in quality management who want to grow their careers in a collaborative and supportive environment.

About tal

tal is a leading organization committed to delivering high-quality claims management services. With a focus on innovation and excellence, we strive to empower our employees and provide them with the tools they need to succeed. Our inclusive work environment encourages creativity and collaboration, making tal an exciting place to grow your career.

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