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Case Management Sales and Product Owner

plinthLondon
On-site Full-time

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Key ResponsibilitiesSecure case management contracts with medium to large charities: You will oversee the entire sales process, from identifying charities that provide essential frontline services (such as youth work, homelessness support, family services, mental health, domestic abuse support, and advice services) to finalizing contracts. Understanding their workflows and effectively communicating how improved case management can enhance outcomes is crucial. Deliver engaging demos: You will present our case management platform to service managers, operations directors, and frontline teams, ensuring that the software is tailored to their specific needs, whether in safeguarding workflows, outcome tracking, or funder reporting. Conduct thorough discovery sessions: When charities express the need for improved reporting, you will delve into what that truly means for their funders, commissioners, and service delivery, mapping their challenges to our solutions to make a convincing case for transition. Navigate charity procurement processes: Your understanding of how charities approach purchasing decisions—often slowly and with multiple stakeholders—will allow you to manage their timelines, address concerns from IT, finance, and service delivery teams, and keep the sales process moving forward.

About the job

About Us

At Plinth, we are a rapidly expanding tech startup dedicated to empowering charities, foundations, and local governments. We focus on amplifying the efforts of small and local charities that operate effectively yet remain largely unnoticed. These organizations often lack both time and financial resources. Our mission is to create the essential tools they need while highlighting their impactful work. Explore more on our blog.

We are experiencing rapid growth. With a projected increase of 3-4 times this year, we are securing over 7 new sales monthly and deploying new features every few days. This dynamic environment means your contributions will significantly influence our scaling process, giving you substantial responsibility from the outset.

Your work will have a real impact. Our clientele consists of charities and grassroots organizations throughout the UK, and we are poised to expand internationally. Winning and executing contracts allows you to directly enable these organizations to enhance their service to beneficiaries.

Collaborate with exceptional individuals. Our team is not only talented and collaborative but also has a unique character. We value impact, speed, and transparency. We work together in our Old Street office because we genuinely enjoy each other’s company. This is a high-trust, creative environment where your innovative ideas can come to life.

About plinth

Plinth is a pioneering technology startup committed to enhancing the operational capabilities of charities and community organizations. We focus on delivering innovative solutions that not only streamline processes but also elevate the visibility of impactful work done by these organizations, ensuring they receive the recognition and support they deserve.

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