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Card Operations Specialist at Rain | New York, NY

RainNew York, NY
On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess a keen attention to detail, strong organizational skills, and the ability to work collaboratively across diverse teams. Familiarity with compliance requirements in card operations is advantageous. A proactive approach to problem-solving and effective communication skills are essential.

About the job

About Rain

Rain is at the forefront of revolutionizing payment systems globally. We are a dynamic team of dedicated innovators and seasoned founders committed to making stablecoins practical for everyday use. Our robust infrastructure powers card transactions, cross-border payments, B2B purchases, remittances, and more. By collaborating with fintech companies, neobanks, and various institutions, we pave the way for solutions that are global, inclusive, and efficient. Joining us means you’ll have the chance to make a significant impact in a rapidly growing company backed by prominent investors in fintech, crypto, and SaaS.

If you are curious, daring, and eager to contribute to a borderless financial future, we would love to hear from you.

Our Culture

We advocate for an open, egalitarian work environment where you can grow in a direction that aligns with your aspirations. Every team member, regardless of seniority, has the opportunity to explore innovative ideas and influence our company's vision and roadmap.

Position Overview

We are seeking a detail-oriented and operationally driven Card Operations Specialist to oversee workflows and compliance related to custom card issuance. This role requires collaboration with internal teams, card networks (such as Visa), and manufacturing partners to manage the submission, approval, and production of custom card designs. Your contributions will be vital in ensuring that every card carrying a partner's brand adheres to network standards and is delivered punctually.

Key Responsibilities

Card Design Management

  • Engage directly with clients to facilitate ongoing projects.

  • Evaluate custom card design requests for thoroughness and accuracy.

  • Verify design files for proper format, resolution, and color specifications.

  • Maintain organized and updated card design files.

  • Monitor approval statuses and provide updates to the team.

Visa Virtual Card Submission

  • Submit designs to Visa via their online portal.

  • Keep track of approval timelines and follow up as necessary.

  • Coordinate any revisions if feedback from Visa necessitates changes.

  • Document all Visa communications and approval processes.

About Rain

Rain is pioneering the next wave of payment solutions worldwide. Our mission is to facilitate the use of stablecoins in everyday transactions through an innovative payment infrastructure. We foster partnerships with fintechs and financial institutions to create inclusive and efficient financial solutions.

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