About the job
About Rain
Rain is at the forefront of revolutionizing payment systems globally. We are a dynamic team of dedicated innovators and seasoned founders committed to making stablecoins practical for everyday use. Our robust infrastructure powers card transactions, cross-border payments, B2B purchases, remittances, and more. By collaborating with fintech companies, neobanks, and various institutions, we pave the way for solutions that are global, inclusive, and efficient. Joining us means you’ll have the chance to make a significant impact in a rapidly growing company backed by prominent investors in fintech, crypto, and SaaS.
If you are curious, daring, and eager to contribute to a borderless financial future, we would love to hear from you.
Our Culture
We advocate for an open, egalitarian work environment where you can grow in a direction that aligns with your aspirations. Every team member, regardless of seniority, has the opportunity to explore innovative ideas and influence our company's vision and roadmap.
Position Overview
We are seeking a detail-oriented and operationally driven Card Operations Specialist to oversee workflows and compliance related to custom card issuance. This role requires collaboration with internal teams, card networks (such as Visa), and manufacturing partners to manage the submission, approval, and production of custom card designs. Your contributions will be vital in ensuring that every card carrying a partner's brand adheres to network standards and is delivered punctually.
Key Responsibilities
Card Design Management
Engage directly with clients to facilitate ongoing projects.
Evaluate custom card design requests for thoroughness and accuracy.
Verify design files for proper format, resolution, and color specifications.
Maintain organized and updated card design files.
Monitor approval statuses and provide updates to the team.
Visa Virtual Card Submission
Submit designs to Visa via their online portal.
Keep track of approval timelines and follow up as necessary.
Coordinate any revisions if feedback from Visa necessitates changes.
Document all Visa communications and approval processes.

