About the job
Join the innovative team at OdorZX Inc., where we are committed to delivering exceptional car wash and detailing services. We are currently searching for an Operations Supervisor with a robust background in the car wash/detailing sector. In this key role, you will oversee our operations, ensuring that our team functions smoothly while delivering outstanding customer experiences. If you have a knack for leadership, a passion for quality service, and the ability to manage a diverse workforce, we want to hear from you!
Key Responsibilities:
- Manage daily operations at the client site, ensuring smooth workflows and compliance with standard operating procedures.
- Lead, mentor, and train a team of car wash and detailing technicians to achieve high-quality outcomes.
- Maintain optimal inventory levels of cleaning supplies and detailing products for efficient operation.
- Conduct regular quality audits to ensure thorough vehicle cleaning and detailing, exceeding client expectations.
- Implement and uphold safety protocols to ensure a secure work environment.
- Partner with management to devise strategies that enhance customer satisfaction, boost revenue, and streamline operational efficiency.
- Address client inquiries and concerns promptly and professionally to ensure high levels of client retention.
- Keep accurate records of daily operations, employee performance, and attendance.
