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California Lifeline Customer Care Representative

Bellko LLCRiverside
On-site Full-time $14/hr - $14/hr

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Experience Level

Entry Level

Qualifications

Qualifications:- High School Diploma or GED is preferred.- Ability to multitask and prioritize effectively.- Strong face-to-face communication skills.- Basic computer knowledge required.- Successful completion of a background check is mandatory.

About the job

Join Our Team as a California Lifeline Customer Care Representative!

We are seeking dedicated individuals for both full-time and part-time roles in Riverside. This position offers flexible hours, Monday through Friday, from 8 AM to 5 PM, with competitive pay starting at $14 per hour plus opportunities for bonuses. As a vital part of our outreach program, you will assist in distributing telecommunication devices to those in need within the community.

Key Responsibilities:
- Serve as the primary point of contact for customers, ensuring timely and professional support.
- Maintain effective communication with all stakeholders regarding ongoing issues.
- Proactively resolve customer inquiries and problems, providing exceptional service through phone and chat support.
- Document activities and maintain accurate records in our systems.

Ideal Candidate:
You should be a self-motivated professional with excellent communication skills and a strong ability to multitask. The role requires reliability, problem-solving skills, and the ability to adapt in a fast-paced environment. Bilingual candidates are encouraged to apply.

Location:
This role is primarily outdoors at our kiosk locations in Riverside, Redlands, Corona, Moreno Valley, Perris, Hemet, and San Jacinto. Candidates must be able to reliably commute to Riverside for office meetings, paycheck collection, and product pick-up.

About Bellko LLC

About Bellko LLC:At Bellko LLC, we are committed to bridging the digital divide through our partnership with the California Lifeline program. Our mission is to empower underprivileged communities by providing access to essential telecommunication services. We believe that technology is a fundamental tool for connection and strive to create a more connected future for everyone.

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