Business Systems Analyst at inetum2 | Katowice

Position: Power Platform AnalystLocation: Warsaw or Katowice, Poland (Hybrid) About the RoleWe are on the lookout for a talented Power Platform Analyst to become a vital member of our Global IT Team in Warsaw, Poland. In this pivotal position, you will design and execute projects within the Microsoft Power Platform ecosystem (including Power Apps and Power Automate) to innovate and enhance digital experiences for users of Flora Food Group.Collaborating with our external vendors, you will provide exceptional IT services and digital automation solutions across more than 60 markets globally. Your contributions will significantly influence our IT project pipeline, ensuring that business requirements are transformed into innovative, practical, and secure technological solutions.As part of the Digital Automation Team, you will work in close partnership with IT functional teams and Global Process Owners (GPOs) to exceed business expectations. Implementing stringent security and privacy measures to protect data confidentiality and integrity will be a key aspect of your responsibilities.What We Are Looking ForWe seek a proactive, inquisitive problem-solver who excels in a dynamic global IT environment. The ideal candidate will possess:A minimum of 1 year of experience with Microsoft Power Platform or other low-code platforms.Project management experience and familiarity with delivering IT solutions in complex organizational settings.Solid understanding of software development life cycle (SDLC) methodologies and processes.Exceptional analytical and problem-solving capabilities, with the ability to effectively identify, communicate, and resolve technical challenges.Strong interpersonal and collaborative skills, enabling effective cross-functional and international teamwork.A Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).Fluency in English and proficiency in Polish (required); additional languages are advantageous. What We OfferAttractive salary and benefits package including medical coverage, group life insurance, pension plan, Multisport card, and social fund.Flexible hybrid work model.Comprehensive onboarding program along with all necessary support during the initial period.

Join Eurofins as an IT Purchasing Analyst under the prestigious V.I.E Programme. In this pivotal role, you will be responsible for managing procurement processes and ensuring the efficient acquisition of IT resources. Your analytical skills will contribute to cost-effective purchasing decisions, supporting our dynamic IT department in achieving its goals.

Flora Food Group is seeking a Senior Customer Service Analyst in Katowice, Poland. This position centers on improving both customer satisfaction and internal processes by turning data into actionable insights. Role overview The Senior Customer Service Analyst examines customer feedback, tracks patterns, and suggests ways to enhance service quality. The role involves close collaboration with multiple departments to ensure responses to customer needs are timely and effective. What you will do Analyze customer feedback and service data to spot trends and recurring issues Recommend process improvements based on findings Work with teams across the company to address customer concerns and streamline operations Requirements Strong analytical skills Experience working with customer data or service metrics Ability to collaborate with colleagues from different departments

Join Eurofins, a global leader in laboratory services, as a Technical & Reporting Analyst. In this role, you will play a critical part in analyzing data and generating insightful reports that support our operations in Katowice.We are looking for a proactive individual who excels in data management and possesses strong analytical skills. You will be responsible for developing, maintaining, and optimizing reporting tools, ensuring data accuracy, and collaborating with cross-functional teams to drive efficiency.

Join our dynamic team at Inetum as a Senior Business Systems Analyst, where you will play a pivotal role in bridging the gap between business needs and technology solutions. You will be instrumental in analyzing and optimizing our business processes, ensuring that our systems are aligned with strategic goals. Collaborate with cross-functional teams to drive innovation and enhance operational efficiency.

Join Sopra Steria as an AML/KYC Analyst in our Infrastructure & Cloud Services department. This is a fantastic opportunity for someone looking to start their career in compliance and financial regulation. You will be responsible for performing due diligence checks, analyzing customer data, and ensuring compliance with AML and KYC regulations.

Are you passionate about technology and customer service? Join us as a Junior Service Analyst at Sopra Steria in Katowice! In this role, you will be the first point of contact for our clients, providing exceptional support and solutions tailored to their needs. If you are a proactive problem-solver with proficiency in German and a desire to grow in the tech industry, we want to hear from you!

Join Eurofins Scientific as a Clinical Diagnostics Purchasing Analyst through our V.I.E Programme. We are seeking a motivated and detail-oriented individual to support our procurement processes in the clinical diagnostics field. This role offers a unique opportunity to enhance your skills while working in a dynamic and innovative environment.

Join Sopra Steria as an AML Analyst and leverage your expertise in anti-money laundering while using your French language skills. You will be responsible for monitoring transactions, conducting investigations, and ensuring compliance with regulatory requirements. If you are detail-oriented and passionate about financial crime prevention, this is the perfect opportunity for you!

Join Shiji Group as a Senior Business Analyst in Katowice and contribute to our mission of transforming the hospitality industry through cutting-edge technology and data solutions. In this pivotal role, you will leverage your analytical expertise to drive strategic initiatives and enhance our data-driven decision-making processes.

At Keywords Studios, our passion for gaming, technology, and media fuels our ambition to create a premier global services platform for video games and beyond. Our mission is to be the preferred provider of technical services in the industry.We empower leading content creators and publishers by leveraging our extensive expertise and capacity throughout the entire lifecycle of interactive content. This approach allows our clients to maintain agility and focus on delivering the most captivating experiences.Trusted by many of the foremost video game companies worldwide, Keywords Studios collaborates closely with clients during the concept, development, and live operations phases, ensuring we deliver industry-leading service at every stage. www.keywordsstudios.comWe are currently looking for a technically adept Junior Support Bar Analyst to join our team on a six-month fixed-term contract.The successful candidate will oversee the delivery of IT support and service desk operations for our local branch, ensuring that our team provides efficient and effective services to our internal users. This role involves managing first- and second-line support across Poland.This position presents an excellent opportunity for individuals eager to make an impact in a fast-paced, dynamic environment. Reporting directly to the Head of Local Support, the role requires close collaboration with colleagues from other offices to ensure a seamless service experience.Scope of Responsibilities:Serve as front-line support for local and/or time zone-based employees.Act as the primary point of contact for customers via email, walk-ups, and chat support.Respond swiftly and professionally to customer inquiries and troubleshoot issues related to our products and services.Utilize relevant software and databases to effectively diagnose, track, and resolve customer issues, ensuring complaints are addressed promptly.Maintain accurate records, including call logs and ticketing systems, to monitor customer interactions and issue resolutions.Collaborate with team members to identify and resolve technical challenges.Stay informed about industry trends and contribute ideas for continuous improvement in Helpdesk and customer service workflows.Identify and escalate urgent issues to the appropriate parties.Ensure Service Level Agreements (SLAs) are met while providing a high-quality user experience for our internal users.Manage and maintain all IT assets in the local office to agreed standards.Ensure compliance with relevant regulations and legislation related to workplace services, health and safety, and environmental management.