Business Systems Analyst / Administrator

Pinterest’s Revenue Tech & Innovation team is looking for a Business Systems Analyst II, Sales Systems. This position is based in either San Francisco, CA or New York, NY. The role focuses on strengthening the sales organization by improving systems, streamlining workflows, and driving operational upgrades. This analyst leads core technology projects with minimal supervision and collaborates with partners across the business. The work involves defining, designing, testing, and launching enhancements that help sellers work more efficiently. Projects often require balancing both business and technical considerations, especially within Salesforce and related sales technologies. What You Will Do Gather and analyze business requirements, design solutions, support testing, and manage the rollout of system projects and enhancements across Salesforce and tools such as Highspot, Gong, and LinkedIn Sales Navigator. Support initiatives that improve seller workflows, streamline internal processes, and increase efficiency across the sales organization, with a focus on integrating AI tools into every project. Work with stakeholders to identify operational challenges, evaluate trade-offs, and recommend system or process changes that address business needs. Requirements Strong analytical skills and sound judgment when addressing business and technical challenges of moderate complexity. Experience working with Salesforce and related sales technology. Ability to work independently while collaborating with cross-functional partners. Pinterest values innovation, growth, and unique experiences. The team benefits from flexible work options and a collaborative approach to AI. For details on Pinterest’s approach to AI in hiring, visit this page.

Pinterest is searching for a Lead Business Systems Analyst, Sales Systems to join the Revenue Tech & Innovation team. This position is based in San Francisco, CA or New York, NY and plays a key role in shaping scalable processes and system solutions for the company’s sales systems landscape. Role overview This analyst leads initiatives that improve business growth and seller productivity worldwide. The role manages a broad portfolio of process areas and technologies, with a strong focus on Salesforce and its related sales tools. Collaboration with cross-functional partners is central, as is defining roadmaps, solving complex business challenges, and translating business strategies into real-world execution, especially in ambiguous or evolving situations. What you will do Lead and deliver high-impact initiatives from problem definition through rollout, ensuring quality and operational effectiveness. Oversee a diverse set of process areas and sales technologies, focusing on Salesforce and its ecosystem. Work closely with stakeholders to map roadmaps, address business challenges, and support global sales teams. Translate business strategy into practical execution, even when situations are complex or unclear. Help shape how Pinterest evaluates and integrates new capabilities, including AI, across the sales technology stack. Requirements Comfort working in ambiguous, complex business and technical environments, making sound decisions independently. Proven experience driving projects from strategy through execution. Strong collaboration and communication skills, able to clearly explain approaches and reasoning. Dedication to high standards for solution quality, scalability, and operational efficiency.

Figma, Inc. seeks a Business Systems Analyst to review and enhance key business processes. This position collaborates with teams throughout the company to identify where improvements can be made and to help implement practical changes. Responsibilities Evaluate current business systems and workflows to pinpoint areas for improvement Partner with colleagues from various departments to collect feedback and coordinate on proposed changes Assist in introducing new processes and tools that boost day-to-day efficiency Apply data analysis to support decision-making and track the results of implemented solutions Location This role can be based in San Francisco, CA, New York, NY, or performed remotely from anywhere in the United States.

Join our dynamic team at 360 IT Professionals as a Business Systems Analyst. In this role, you will be pivotal in bridging the gap between stakeholders and IT, ensuring that business requirements are effectively translated into technical solutions. Your analytical skills will help drive our projects to success, enabling us to deliver high-quality IT services.As a Business Systems Analyst, you will assess business processes, identify opportunities for improvement, and collaborate with cross-functional teams to implement innovative solutions. If you are passionate about technology and helping businesses optimize their operations, we want to hear from you!

Role overview Figma is hiring a Business Systems Analyst to help improve and streamline business processes. This role works with teams across the company to analyze current systems, spot inefficiencies, and recommend practical solutions. The analyst will also help troubleshoot issues as they arise and support teams in adopting new or improved workflows. Location San Francisco, CA • New York, NY • United States

Jobs for Humanity seeks a Business Systems Analyst based in San Francisco. This role centers on bridging business needs with effective technology solutions. Role overview The Business Systems Analyst works closely with stakeholders to understand organizational requirements. By analyzing current processes and identifying areas for improvement, the analyst helps shape solutions that support company objectives. What you will do Gather and clarify business requirements from different teams Analyze existing workflows and identify opportunities to streamline operations Design and help implement new processes or systems that align with business goals Location This position is based in San Francisco.

Join Cloudflare as a Business Systems Analyst, where your analytical skills will help drive our mission of building a better internet. In this role, you will collaborate with cross-functional teams to enhance and optimize our business processes using data-driven insights.

We are seeking a motivated and detail-oriented Business Systems Analyst with a focus on SharePoint to join our dynamic team at 360itprofessionals1. In this role, you will play a critical part in analyzing business needs, improving processes, and providing innovative solutions that enhance the efficiency of our systems. As a candidate, you will have the opportunity to work in a supportive environment where your contributions are valued, and your professional growth is encouraged. If you are passionate about technology and eager to make a difference, we would love to hear from you!

Join our dynamic team at dstaff as a Lead Systems Analyst specializing in Oracle Financial Systems. In this pivotal role, you will leverage your expertise to enhance our financial systems and processes, driving efficiency and optimizing performance across the organization.

Become a Part of Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering exceptional value and results for our clients. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Join us in a vibrant and fulfilling work environment where your contributions will drive significant impact and professional growth.Role OverviewThe Retail Support Specialist (RSS) is essential in providing hands-on, frontline assistance to AT&T customers in bustling national retail locations. In this pivotal role, you will interact directly with customers and retail partners to address account, billing, device, and service inquiries, especially in high-volume scenarios. Success in this position requires outstanding communication abilities, emotional resilience, technological proficiency, and the capacity to maintain professionalism and accuracy in a fast-paced retail environment.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail settings.Address inquiries surrounding billing, account modifications, plan adjustments, device assistance, and service issues.Troubleshoot wireless devices and network problems, ensuring optimal feature functionality.Perform efficiently in high-traffic retail environments, sustaining focus, professionalism, and service quality during peak periods and escalated situations.Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T liaison for these partners, leading in-store support for escalated retail issues.Proactively collaborate with store management to resolve customer concerns, reinforcing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position operates in a retail setting, necessitating standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility in schedule is required, including availability for evenings, weekends, and holidays as dictated by business needs.Comfort in busy, customer-facing environments with frequent interaction and problem-solving responsibilities is essential.Operational ExcellenceEffectively navigate multiple systems simultaneously while engaging with customers in real-time.Thoroughly document all customer interactions.Adhere to company policies, compliance regulations, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile device displays and signage.Maintain inventory accuracy and assist in stock replenishment as needed.

Join Zip as a Senior Business Systems Manager, where you will play a pivotal role in driving the effectiveness of our business systems. You will collaborate with cross-functional teams to implement innovative solutions, streamline processes, and enhance our operational capabilities. Your expertise will guide the development and optimization of business systems, ensuring they meet the evolving needs of our organization and customers.

Join 360IT Professionals as a Business Systems Analyst and play a pivotal role in bridging the gap between business needs and technology solutions. In this exciting position, you will analyze and improve business processes, gather requirements, and ensure that IT solutions align with organizational goals.

CoreWeave is The Essential Cloud for AI™. Designed by innovators for innovators, CoreWeave provides a robust platform of advanced technology and exceptional teams, empowering organizations to confidently build and scale AI solutions. As a trusted partner for leading AI labs, startups, and global enterprises, CoreWeave integrates unmatched infrastructure performance with extensive technical expertise, driving innovation and transforming compute capabilities into actionable results. Since its inception in 2017, CoreWeave has rapidly advanced, becoming a publicly traded company (Nasdaq: CRWV) in March 2025. Explore more at www.coreweave.com.What You’ll Do:Description of the TeamThe IT Business Systems (GTM) team at CoreWeave is responsible for the application stack that facilitates the entire customer journey—from lead generation to quoting and cash collection. This team designs and manages systems that underpin a rapidly growing AI cloud business, collaborating closely with Revenue Operations, Marketing Operations, Finance, Billing, and Customer Experience to deliver scalable, compliant, and automated workflows.About the role:As a Senior Salesforce Engineer, you will take on a pivotal role as a hands-on technical leader, tasked with designing, building, and operating Salesforce solutions across Sales Cloud, Revenue Cloud/CPQ, and GTM integrations. You will tackle high-impact projects including post-acquisition system integrations, the implementation of a new usage-based billing platform, and enhancements within quoting, forecasting, and revenue operations. This role demands deep expertise in CPQ workflows while also overseeing broader platform architecture and integrations with finance and GTM systems. You will work cross-functionally with GTM, Finance, and IT leadership to create scalable, dependable solutions that position CoreWeave for continued success.

About the Role:Hex Technologies is seeking a talented individual to join our Revenue Systems team, where you will play a key role in designing and implementing the operating framework for our rapidly growing Revenue organization. As a vital part of our team, you will be responsible for the entire tech stack, ensuring that the systems integral to our business operate smoothly and scale effectively as we expand. You'll serve as the primary technical collaborator for the Revenue organization, engaging in projects that include lead routing, data management, quote to cash processes, and automation.In this dynamic role, you will work closely with stakeholders across Revenue, Marketing, Finance, and Data to establish a robust CRM infrastructure that promotes growth, enhances seller productivity, and facilitates automation—all while maintaining the integrity of our data.You will report directly to the Head of Revenue Systems.

Harvey is building a new category in legal and professional services with advanced AI and a robust enterprise platform. With headquarters in San Francisco, Harvey serves over 1,000 clients across 60+ countries and continues to expand rapidly. The team values energy, ownership, and high standards, working closely with customers to deliver practical solutions. Role overview The Senior People Systems Analyst will join the Corporate IT team as a Workday specialist, with a primary focus on Compensation configuration. This role involves hands-on configuration, maintenance, and optimization of Workday Compensation modules. Responsibilities include supporting annual compensation review cycles, compensation planning, equity grant administration, and compensation statement delivery. Collaboration with teams across Harvey is essential to ensure people systems scale effectively as the company grows globally. This analyst safeguards compensation data integrity, develops scalable processes, and provides accurate, compliant, and user-friendly experiences for employees, managers, and stakeholders worldwide. What you will do Configure and maintain Workday Compensation plans, including base pay, bonus targets, one-time payments, equity grants, and compensation grade profiles for multiple countries. Support annual and mid-year compensation review cycles from start to finish. Requirements Extensive experience configuring Workday Compensation. Expertise in at least one other Workday area, such as reporting, security roles, integrations, or benefits. Comfort working in high-growth environments. Ability to balance tactical system work with strategic planning.

About the Role The Director of Business Systems will play a crucial role in establishing a robust framework across Finance, GTM, Operations, and People systems, seamlessly integrating these capabilities into a dynamic, AI-enhanced infrastructure. As a builder-first leader, you will merge enterprise architecture with advanced AI automation. Your mission is to eradicate fragmentation and empower every function to accelerate operations by implementing internal AI agents that minimize manual tasks and highlight actionable insights. You will spearhead the effort to refine our internal processes to match the sophistication of the external products we deliver. Key Responsibilities Enterprise Application Strategy: Oversee the complete lifecycle of our application ecosystem, including ERP (Finance), CRM (GTM), HRIS (People), and specialized AI tools. Ensure these systems integrate into a secure, scalable backbone. AI Agent Deployment: Discover opportunities to replace manual workflows with AI/LLM-powered agents. Develop and manage “internal agents” that automate forecasting, revenue capture, and employee self-service. Cross-Functional Partnership: Act as the primary technology partner for the leadership team. Align system roadmaps with departmental objectives to ensure a seamless flow of data from production to back office. Operational Excellence: Enhance our core systems by instituting disciplined change management, clear data governance, and measurable SLAs. Stabilize environments to meet audit and regulatory demands. Team Leadership: Direct a high-impact team that cultivates a culture of curiosity, speed, and user-centricity.

About UsAt Sierra, we are on a mission to revolutionize how businesses interact with their customers by leveraging the power of AI to create authentic experiences. Our headquarters is in the vibrant city of San Francisco, with expanding offices in key global locations such as Atlanta, New York, London, France, Singapore, and Japan.Our culture is rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These guiding principles inform our decision-making and shape our collaborative environment, ensuring that we consistently deliver excellence.Founded by industry leaders Bret Taylor and Clay Bavor, our vision is supported by a wealth of experience. Bret, who previously served as co-CEO of Salesforce and CTO of Facebook, is currently the Board Chair of OpenAI. Clay brings 18 years of innovation from Google, where he spearheaded projects like Google Lens and Google’s AR/VR initiatives.Your RoleDesign and implement comprehensive Go-to-Market and billing systems that facilitate intricate pricing models and usage-based monetization.Architect robust, scalable integrations between Salesforce and various financial systems, including CPQ, billing, invoicing, ERP, and data platforms.Develop and manage ETL pipelines to efficiently transfer raw and rated usage data across data warehouses, billing platforms, and financial systems, ensuring support for complex billing scenarios.Create and maintain automated billing workflows, encompassing usage ingestion, rating, invoicing, and revenue data synchronization.Assess, implement, and oversee integration architectures (such as event-driven, ETL, and iPaaS-based) to bolster scalable billing and revenue operations.Take ownership of the overall health of billing and revenue systems, monitoring data accuracy, synchronization, and operational performance across platforms.Lead the rollout of new billing capabilities as our business models evolve, ensuring systems can adapt to increasing pricing and usage complexities.Act as a liaison between Engineering, Finance, RevOps, and GTM teams, translating product usage and monetization requirements into actionable insights.

We are seeking a talented and driven Systems Analyst with proficiency in AppDynamics to join our dynamic team. This is a fantastic opportunity to work in a fast-paced environment where your analytical skills will contribute to optimizing performance and enhancing user experience.The successful candidate will be responsible for monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure systems run efficiently and effectively. Your expertise will be crucial in analyzing data and making informed decisions that drive business success.

At Laurel, our mission is to reclaim valuable time for professionals. As the premier AI Time platform for professional services firms, we revolutionize the way organizations capture, analyze, and optimize their most precious resource: time. Through our innovative machine learning technology, we automate work time capture and link time data to business outcomes, allowing firms to enhance profitability, elevate client service, and make strategic, data-driven decisions. We proudly serve some of the largest accounting and law firms globally, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, processing over 1 billion work activities annually that have never been systematically collected before.Our team consists of exceptional talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals dedicated to redefining productivity in the knowledge economy. We are creating solutions that enable workers to deliver twice the value in half the time, freeing up more time for creativity and impact. If you are enthusiastic about transforming work dynamics and contributing to a company that explores the very essence of time, we would love to connect with you.About the Role:We are seeking a GTM Systems Analyst to manage the daily administration, configuration, and optimization of our go-to-market tech stack. You will be the hands-on administrator for Salesforce and the critical link across our broader tool ecosystem, ensuring seamless data flow, reliable integrations, and robust infrastructure for our teams to thrive.This position is part of the RevOps team and collaborates closely with both the RevOps and AI Operations teams to implement our systems roadmap. The ideal candidate is passionate about refining systems and excels at solving technical challenges. You will take ownership of the data and tools that our GTM teams rely on daily. The foundation you establish will empower Laurel to integrate AI intelligence and automation directly into our go-to-market strategies. If you find joy in witnessing a perfectly automated workflow or a dashboard that accurately reflects data, this is the role for you.Key Responsibilities:Establish the data foundation (clean records, consistent field hygiene, reliable integrations) that will support Laurel's AI intelligence across the GTM organization.Administer Salesforce as the primary system of record for GTM data, overseeing users, permissions, data integrity, custom objects, workflows, and reporting from issue identification to resolution.Configure, maintain, and optimize integrations across our GTM stack (Hubspot, Clay, Gong, Outreach, Nooks, Spiff, Exportly, Ironclad, etc.) to...