Business Support Officer

Role Overview Montu is seeking a Quality Assurance Officer focused on product and supplier quality. This position is based in Melbourne and centers on maintaining high standards for products throughout the supply chain. What You Will Do Work with internal teams to implement and uphold quality assurance protocols. Conduct audits to verify products meet both internal guidelines and external regulations. Build and maintain relationships with suppliers to support consistent product reliability and compliance. About Montu Montu operates at the intersection of healthcare and product quality, emphasizing strong partnerships and rigorous standards across its supplier network.

About Future Secure AI Future Secure AI develops advanced artificial intelligence solutions for global enterprises. The company partners with major financial institutions and leading firms across multiple industries. The team values bravery, diligence, and curiosity, and leadership maintains an open-door approach. Professional growth is a priority, with support for learning and development at every stage. Role Overview Senior Quality Assurance Engineers play a central role in ensuring the quality and performance of AI products at Future Secure AI. This position is open in Sydney, Melbourne, and Brisbane. The role calls for deep experience in both manual and automated testing, along with strong skills in managing User Acceptance Testing (UAT). What You Will Do Work closely with development teams to understand product requirements and translate them into thorough test plans. Carry out a range of testing activities on software applications, including functional, regression, performance, and security testing. Identify, document, and track bugs, following up until each issue is resolved and verified. Mentor junior QA engineers and help build a culture focused on quality and ongoing improvement. What We Look For Extensive experience in manual and automated software testing. Strong attention to detail and a commitment to delivering high-quality results. Interest and experience in managing UAT processes. Ability to guide and support less experienced QA team members.

Who Are We at Heidi?At Heidi, we believe healthcare deserves a better rhythm—one that fosters continuous and compassionate care. We are pioneering an AI Care Partner designed to work alongside healthcare professionals to facilitate this vision.Our diverse team comprises doctors, engineers, designers, researchers, and creatives dedicated to developing tools that empower clinicians to focus on their most important task: caring for their patients.In just 18 months, Heidi has contributed over 18 million hours back to healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, more than two million patient visits per week are supported by Heidi globally.With nearly $100 million in backing, we are expanding our presence in the US, UK, Canada, and Europe, collaborating with leading health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.About the RoleWe are seeking a Senior QA Engineer to address our existing testing bottleneck and elevate the overall product quality. This role encompasses both manual and automated testing, ensuring comprehensive coverage of our applications.While our engineering team currently manages test automation, your expertise will be crucial in resolving manual testing constraints. Once these are addressed, you will play a pivotal role in driving and enhancing our automation initiatives in close collaboration with our engineers.Your ResponsibilitiesCollaborate with Product Managers and Engineers to identify requirement gaps, clarify acceptance criteria, and challenge vague assumptions.Take charge of testing processes to eliminate bottlenecks, ensuring thorough feature testing prior to release.Craft and execute robust test scenarios (functional, regression, exploratory, and end-to-end), with particular attention to edge cases and risk factors.Develop test cases using BDD principles (Given / When / Then) to prepare for future automation.Act as a champion for quality, overseeing test execution, bug reporting, and effectively communicating risks and test results.Validate fixes, engage with engineers on root cause analysis, and ensure thorough resolution of issues.Contribute to refining QA processes, test strategies, and quality standards for releases.

Join 360biolabs, Australia's premier quality-accredited specialty laboratory services organization, as a Quality Assurance Associate. Being part of BioAgilytix, we are a leader in the global contract research organization (CRO) sector, dedicated to advancing innovative medicines within a rigorously controlled environment. At 360biolabs, we specialize in developing and conducting pharmacokinetics (PK) and pharmacodynamic (PD) assays across a diverse range of therapeutic areas, ensuring the success of our clients' clinical trials and preclinical studies. Working at 360biolabs means collaborating with top professionals and utilizing cutting-edge technology in the field. We prioritize your development by providing access to both local and international career opportunities, as well as a range of wellbeing and connection initiatives, reflecting our commitment to our people. In this role, you will play a crucial part in supporting and maintaining the Quality Systems at 360biolabs, ensuring compliance with NATA accreditation and other regulatory requirements. Your key responsibilities will encompass document control, internal audits, client report and data transfer inspections, management of deviations, nonconformities, and CAPA investigations and reporting. Additionally, you will aid in staff training and competency programs, proficiency testing, and equipment maintenance, among other tasks related to the Quality System.

Who is Heidi?At Heidi Health, we believe healthcare deserves a more harmonious rhythm—one that ensures continuous and deeply human care. Our vision is to create an AI Care Partner that collaborates with clinicians to realize this goal.Our diverse team consists of doctors, engineers, designers, researchers, and creatives, all dedicated to building tools that enable clinicians to focus on what matters most: their patients.In just 18 months, Heidi has returned over 18 million hours to healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, we power more than two million patient visits each week globally.With nearly $100 million in funding, we are expanding in the US, UK, Canada, and Europe, partnering with leading healthcare systems such as the NHS, Beth Israel Lahey Health, and Monash Health.The QA Internship ProgramOur QA Internship is tailored for inquisitive, detail-oriented individuals eager to learn the intricacies of real-world software testing, validation, and release processes.This internship initially emphasizes manual testing, focusing on ensuring the quality of features in production. You will collaborate closely with engineers and product managers to identify edge cases, critically analyze feature behavior, and ensure stable and reliable releases.As you gain experience and confidence, there may be opportunities to delve into test automation and contribute to streamlining our QA processes.You'll be integrated directly within an engineering team, playing a vital role in testing actual product features utilized in production daily.Your ResponsibilitiesAs a QA Intern, your tasks will include:Conducting manual tests on product features prior to their release to production.Critically analyzing product behavior to identify potential edge cases and failure scenarios.Designing and executing test scenarios based on requirements, even in their incomplete state.Early identification of risks and bugs to help prevent issues from reaching production.Close collaboration with engineers, product managers, and designers throughout feature development.

CCG Business Solutions is seeking an experienced Quality Engineer III to drive process, product, and component excellence. In this pivotal role, you will develop and implement quality plans, oversee supplier performance, and support procedural development and change order analysis, reporting directly to the Quality Manager.Key Responsibilities:Approve and validate inspection procedures for production circuit cards and complete system assemblies.Assist in incoming inspections to guarantee compliance of components and suppliers for inventory acceptance.Generate and maintain performance reports and analysis for internal quality metrics (DPMO, first pass yield, etc.).Evaluate performance data to identify and pursue continuous improvement opportunities.Create and manage customer-specific Quality Plans.Deliver weekly reports and insights on quality data to management.Act as a technical leader in interactions with customers and suppliers.Provide technical support on customer product specifications, including labels and assembly requirements.Implement and monitor statistical process controls.Establish controls in accordance with ISO 13485/9001, AS9100, and customer standards.Lead teams in generating corrective and preventative actions utilizing CAPA, 8D, and 5-Why methodologies.Offer quality support to product processes and related personnel.Conduct training for QA Technicians, Operations, and junior engineers.Engage in quality teams to enhance product quality and customer satisfaction.Manage and publish Quality Assurance Performance Reports, detailing process yield and defect analyses.Review data for compliance with specifications.Conduct Internal Quality Audits and prepare for external audits.Create and manage procedural and process documentation.Participate in Material Review Board (MRB) processes.Recommend Design for Manufacturing (DFM) or Design for Test (DFT) analyses for improvements.Facilitate the implementation of Engineering Change Orders (ECO).Provide New Production Introduction (NPI) support to product teams, suppliers, and customers.Occasional travel to customer or supplier locations may be required.Ensure ESD integrity in the production environment.Maintain cleanliness and accuracy in the work area.Train technicians and operators in system and procedural functions.Engage in ongoing training to further enhance expertise.Assume additional responsibilities as required by the business.

Join the Future of Wealth ManagementAt Netwealth, we are not merely a company; we are pioneers in redefining wealth management in Australia. Our award-winning platform, coupled with NextGen technology, empowers both advisers and investors to achieve unprecedented results. We take pride in being recognized among Australia’s most innovative FinTech firms.Since our inception in 1999, we have consistently challenged the status quo, embracing rapid growth, and fostering a culture of agility and forward-thinking. We eliminate bureaucratic barriers, enabling us to devise smarter solutions that create a tangible impact for our clients.What truly differentiates us is our team. Comprising curious, optimistic, and courageous individuals, we collaborate to enhance the lives of Australians. We cherish authenticity and agility, fostering an environment where you can excel, grow your career, and contribute to something meaningful.If you seek a place where your ideas are valued, innovation is celebrated, and you can help shape a brighter financial future, we invite you to join Netwealth.Your RoleAs a Senior Quality Engineer, your passion for technology and user experience will drive you to ensure that our software is not only functional but also reliable and enjoyable to use. Quality extends beyond testing; it involves instilling confidence in every release. If you thrive on problem-solving through code, collaborating with dedicated teammates, and making a significant impact, we would love to welcome you to our dynamic team!Responsibilities:Lead quality initiatives and continuously enhance our software development and delivery processes. You will design and implement automated tests using tools such as C#, Cypress, and Playwright, while also supporting manual and non-functional testing, including performance, resilience, and security.Develop comprehensive test cases leveraging your strong expertise in automated testing methodologies including unit, integration, system, and end-to-end testing.Engage in manual testing and execute non-functional testing activities such as performance, resilience, and security assessments.Actively participate in sprint planning and Agile ceremonies, providing valuable insights and guidance on quality and testing progress.Research and evaluate new technologies to continually improve our quality assurance practices.

We are seeking a dynamic and experienced Director of Commercial, Contract, and Financial Assurance to lead our strategy in delivering exceptional results for our clients. In this pivotal role, you will oversee financial assurance practices, ensuring compliance and enhancing contract management processes across various projects.Your expertise will drive innovation and strategic initiatives within our company, aligning with our commitment to excellence and quality service delivery.

Role overview Navitas Limited is seeking a Schools Engagement Officer based in Melbourne. This role focuses on building and maintaining connections between schools and the community. The position works directly with educational institutions to encourage student participation, highlight educational programs, and contribute to academic achievement. What you will do Work with schools to strengthen student engagement Promote a range of educational programs Support initiatives that help students succeed academically Collaborate with school staff and community partners What we look for Clear and confident communication skills Genuine interest in education and student development Ability to build positive relationships with school communities

The Compliance and Security Officer at Kordamentha helps protect the organization’s integrity and ensures that regulatory requirements are met. This position is based in Melbourne and focuses on both compliance and security responsibilities. Role overview This role involves creating, updating, and maintaining compliance policies and procedures. Regular monitoring of these policies is essential to confirm their effectiveness and to identify areas for improvement. Key responsibilities Develop and implement compliance policies tailored to regulatory standards Maintain up-to-date procedures to support ongoing compliance Monitor the effectiveness of existing policies and recommend adjustments as needed Support efforts to mitigate organizational risks and strengthen security practices Impact By taking on these responsibilities, the Compliance and Security Officer helps Kordamentha reduce risk and maintain a strong security posture across the business.

About the Role Accor Hotels is hiring a Finance and Payroll Officer in Melbourne. This position handles day-to-day financial operations and payroll processing. Accuracy and attention to detail matter in this work, as the role supports smooth business operations and reliable payroll for staff. What You Will Do Manage payroll processes for employees Support financial operations, including data entry and reconciliations Help maintain accurate financial records Work closely with the finance team to ensure timely payments and compliance Who We’re Looking For Strong attention to detail Experience in finance or payroll (preferred) Comfortable working with numbers and deadlines Organized and able to prioritize tasks

Are you passionate about environmental, social, and governance (ESG) assurance? Join us as a Manager in our ESG department at KPMG Australia, where you will play a pivotal role in guiding organizations through their sustainability journeys.In this dynamic position, you will lead teams to deliver high-quality ESG assurance services, ensuring that our clients meet their reporting and compliance obligations. You will engage with senior stakeholders, providing expert insights and solutions that drive sustainable practices and enhance corporate accountability.

About the Role Kraken123 is looking for an Office Manager to keep our Melbourne office running smoothly. This role handles daily operations and helps maintain an efficient, organized workspace. What You Will Do Oversee day-to-day office activities Manage administrative tasks Support the operational team as needed Location This position is based in Melbourne.

About the Role AccorHotels is looking for an Accounts Officer based in Melbourne. This position handles daily financial transactions, keeps accurate records, and assists the finance team with budget work and financial reports. The Accounts Officer works closely with colleagues across departments to help maintain the financial stability of hotel operations. Main Responsibilities Process and record financial transactions Maintain up-to-date and accurate financial records Support the finance team in preparing budgets and reports Collaborate with other departments on finance-related matters

About the Role Accor Hotels in Melbourne is looking for a Maintenance Officer to help keep facilities running smoothly and safely. This position supports the guest experience by maintaining equipment, handling repairs, and ensuring all areas meet our quality standards. Main Responsibilities Conduct routine maintenance checks throughout the property Repair equipment and address facility issues as they arise Work with other departments to resolve maintenance needs quickly Help create a comfortable, welcoming environment for guests Who Succeeds Here People who take initiative and care about their work thrive in this role. A proactive approach and attention to detail make a real difference for our guests and team.

The Role and ResponsibilitiesJoin our dedicated Cyber Assurance team as a Senior Associate, where you will add significant value by:Collaborating with a team of consultants across a diverse range of projects focused on Risk Management, Strategy, Governance & Culture, and Cyber Transformation.Utilizing your expertise in assurance and audit to produce exceptional results for our clients, while mentoring junior team members through hands-on delivery.Taking full responsibility for achieving a variety of outcomes on client projects, effectively leveraging the wider team as needed to ensure success.Assisting in the creation of new capabilities, products, and services in response to market demands.

About the Role Eurofins Scientific is hiring a Quality Control Microbiology Analyst in Melbourne. This position plays a central part in laboratory operations, focusing on microbiological testing to uphold strict quality and compliance standards. Main Responsibilities Perform microbiological tests according to established protocols and regulatory requirements Monitor laboratory procedures to ensure accuracy and reliability of results Support the Testing & Laboratory department by applying current technologies and methodologies Contribute to continuous improvement in laboratory quality and compliance What Matters Here Strong attention to detail in every aspect of laboratory work Commitment to maintaining high standards in testing and documentation Dedication to supporting Eurofins Scientific’s reputation for reliable, compliant laboratory services

Role Overview Summerset1 is hiring an Office Manager & Executive Assistant in Melbourne. This position keeps the office running smoothly and supports executives with a range of administrative tasks. The role balances day-to-day operations with direct executive support, helping maintain a productive workplace. What You Will Do Oversee daily office operations Manage office supplies and inventory Coordinate meetings and schedules Handle correspondence for executives Assist with project management tasks as needed What We Look For Strong organizational skills Clear and effective communication Keen attention to detail Ability to manage multiple tasks at once Proactive approach to problem solving

Role Overview KPMG Australia is seeking a Senior Consultant for Project Assurance, focused on Commercial and Finance projects. This position is based in Melbourne. What You Will Do Conduct thorough assessments of client projects in the commercial and finance sectors Identify risks that could impact project delivery or financial outcomes Recommend practical solutions to address issues and improve project results Share strategic insights to help clients strengthen project performance and financial management