Business Operations Manager

Join Deliveroo as an Operations Associate in Grocery!At Deliveroo, we're revolutionizing how people enjoy food and grocery shopping. We strive to be the go-to platform for all things food-related, continually innovating and expanding our services. Despite the competitive landscape, we've achieved remarkable growth across various segments, including HOP, Grocery, Editions, Signature, and Plus.This is an exciting opportunity to be part of a forward-thinking company that's just getting started on its journey. As we expand our offerings, we are devoted to building teams that will help us launch innovative products that meet our mission.About Deliveroo ODGOur On-Demand Grocery (ODG) business collaborates closely with premier grocery partners across the UAE to provide ultra-fast delivery through a network of picker-operated stores. These locations are essential to our grocery operations, leveraging technology, streamlined processes, and robust partnerships to guarantee timely and accurate order fulfillment.Your RoleAs an Operations Associate, you will play a pivotal role in enhancing daily operations within Deliveroo’s grocery and retail partner network. This hands-on position focuses on driving operational excellence, optimizing picker performance, and upholding high service standards across multiple locations.The ideal candidate will be proactive, detail-oriented, and thrive in fast-paced retail or dark-store environments. You will collaborate closely with pickers, site teams, and the central operations team to ensure flawless execution on the ground.Key ResponsibilitiesPerformance Monitoring: Regularly evaluate site performance by tracking key metrics such as B10s, rejections, missing items, and cancellations. Identify challenges impacting accuracy and fulfillment efficiency.Root Cause Analysis: Investigate performance challenges, document findings, and implement corrective actions to prevent future occurrences.On-Site Training: Train and elevate the skills of pickers on Deliveroo’s Standard Operating Procedures (SOPs), emphasizing substitution management, order prioritization, picking accuracy, and a customer-first approach.Action Plan Development: Develop site-specific action plans to enhance store KPIs, outlining findings, proposed solutions, and support required from stakeholders.

Grocery Operations ManagerJoin our New Verticals team in the UAE!About DeliverooAt Deliveroo, we are dedicated to revolutionizing the shopping and dining experience. As the go-to platform for food and groceries, our New Verticals division is rapidly expanding, partnering with top-tier grocery brands to ensure speedy, precise, and exceptional customer service.About the TeamThe Grocery Operations team in the UAE collaborates with premier grocery retailers to offer a seamless on-demand grocery experience. We manage a network of picker locations where our skilled pickers quickly fulfill and package Deliveroo orders. Our goal is to ensure every order is accurate and efficiently delivered.As the Grocery Operations Manager, you will oversee the entire operational landscape in the market. You will directly manage Site Leads, Team Leads, and Fulfilment Associates, being the key accountability point for performance, quality execution, and operational consistency across all picker sites.The RoleIn this pivotal position, you will manage all operations at picker sites within our grocery partner network in the UAE. Your responsibilities will encompass the complete operational lifecycle, including site execution, picker performance monitoring, data reporting, agency management, and project delivery. You are a data-centric leader who thrives on the shop floor as well as in performance analysis meetings.Key ResponsibilitiesSite & Team OperationsOversee daily operations at all active picker sites in the UAE, ensuring compliance with SLAs and partner standards.Directly manage Site Leads, offering clear guidance, feedback, and development support, while indirectly supervising Team Leads and Fulfilment Associates through Site Leads.Perform regular site visits to assess execution quality, picker conduct, and partner compliance.Manage the entire order lifecycle at picker sites, including accuracy in picking, quality in packing, readiness timing, and handoff to riders.Ensure operational preparedness for new site openings through pre-launch audits, SOP briefings, and post-launch performance evaluations.Lead the resolution of any SLA breaches, operational failures, or partner incidents at the site level.

Role OverviewJoin our dynamic team as a Category Manager, where you will play a crucial role in expanding our innovative Grocery Store concept, "tMart". This pioneering cloud store initiative offers 30-minute delivery of groceries at competitive hypermarket prices, and we are rapidly growing across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman, and Iraq!Key ResponsibilitiesAssume full responsibility for category management, including assortment, pricing, promotional offers, and supply chain efficiency.Monitor and analyze the economic performance of assigned categories, ensuring alignment with the company's commercial strategies.Implement commercial strategies effectively, overseeing category planning and pricing methodologies.Collaborate with the Operations team to optimize logistics, tools, and store fixtures.Address and resolve issues with local suppliers proactively.Own the Profit & Loss (P&L) for your categories, ensuring that sales, margin, and inventory targets are consistently achieved or surpassed.Lead strategic sourcing initiatives and contract negotiations to secure advantageous vendor agreements and foster long-term partnerships.Design and execute impactful marketing campaigns, collaborating across teams to ensure comprehensive implementation.Negotiate promotional deals, investments, and rebates aggressively to maximize profitability.Manage the entire product lifecycle from supply chain logistics to ensuring products are shelf-ready.Optimize assortment strategies to align with consumer needs and preferences.Maintain pricing based on established guidelines and conduct market price audits to ensure competitiveness.Curate promotional product selections and manage the country promotion calendar for effective execution.

As a Senior Associate in the CDD Operations team at OKX, you will play a vital role in enhancing our customer due diligence processes. Your expertise will contribute to compliance with regulatory requirements while ensuring an efficient operational flow.

Join Bitgo as an Operations Associate and become part of a dynamic team that is redefining the future of digital asset management. In this role, you will support various operational processes, ensuring efficiency and effectiveness in our operations. You will collaborate closely with cross-functional teams to enhance our service offerings and provide exceptional support to our clients.

Join Animoca Brands, recognized as a Deloitte Tech Fast winner and a member of the Fortune Crypto 40, as we redefine the landscape of digital property rights and the open metaverse. At the forefront of the Web3 revolution, Animoca Brands develops and publishes a diverse range of products, including popular titles such as Anichess, The Sandbox, PHANTOM GALAXIES™, and Crazy Defense Heroes, alongside projects leveraging iconic intellectual properties like The Walking Dead and Power Rangers. Our innovative platform, Mocaverse, empowers users by providing a single entry point to maximize their Web3 experiences and rewards. With a robust investment portfolio exceeding 540 Web3 projects, including names like Yuga Labs, Axie Infinity, and OpenSea, Animoca Brands is committed to shaping the future of gaming and digital interaction. To learn more, visit www.animocabrands.com or follow us on X (Twitter), YouTube, Instagram, LinkedIn, Facebook, and TikTok.

Key Responsibilities:Lead and manage all aspects of datacentre operations, ensuring optimal performance of all equipment and systems.Formulate and execute strategies to enhance datacentre efficiency and effectiveness.Oversee a team of datacentre professionals, including technicians and engineers, to maintain high operational standards.Collaborate with IT and business leaders to align datacentre goals with the organization’s strategic objectives.Implement robust security protocols to safeguard data and physical assets within the datacentre.Monitor and analyze datacentre performance metrics, identifying opportunities for improvement and initiating corrective actions.Ensure adherence to datacentre regulations and industry best practices.Manage budgeting and fiscal responsibilities related to datacentre operations, including procurement and cost management.

Join OKX as an Overseas Operations Manager (P2P) and lead our international operations with innovative strategies and exceptional leadership. In this pivotal role, you will oversee the end-to-end processes of our peer-to-peer operations, ensuring efficiency and effectiveness in all aspects. Collaborate with cross-functional teams to enhance operational workflows and drive growth in global markets.

Are you passionate about creating unforgettable experiences through events? Do you want to make a significant impact by shaping the way people connect and celebrate?Join a dynamic team that thrives on innovation and is dedicated to redefining the events landscape.webook.com is a premier destination for event ticketing and experiences, renowned for its agility and innovation. With over 2 billion SAR in ticket sales, we have successfully powered some of the largest events in the region and are on a mission to expand globally.Position Overview: We are seeking an enthusiastic and skilled Events Operations Manager with 1-3 years of demonstrable experience in managing diverse events, from large-scale gatherings to intimate celebrations, along with a strong background in ticketing management. Our ideal candidate is a Saudi national who is not only passionate about the events industry but also eager to contribute to impactful projects across the region.The Events Operations Manager will be a crucial member of the Operations Team, responsible for ensuring that all event activities are meticulously recorded, consolidated, and reported, enabling precise KPI tracking and reporting.Key ResponsibilitiesLead the planning, coordination, and execution of both large and small events, ensuring flawless delivery and exceptional client satisfaction.Apply your ticketing management expertise to enhance ticketing processes and operations as a vital component of event execution.Collaborate effectively with internal teams and external partners to manage ticket sales, distribution, and tracking, ensuring an optimal ticketing experience for attendees.Utilize your experience in managing various event sizes to refine processes and allocate resources efficiently based on event requirements.Engage with vendors, contractors, and partners to negotiate contracts and maintain strong relationships, focusing on cost efficiency and high-quality service delivery.Provide strategic insights to align event strategies with company objectives, enhancing overall event experiences.Conduct thorough post-event evaluations to assess success, gather feedback, and generate actionable insights for future events.

Join Egis Group as a Shovel Operator in Dubai, where your expertise in operating heavy machinery can make a significant impact on our projects. You will be responsible for operating shovel equipment, ensuring safety protocols are followed, and maintaining the machinery in optimal condition.

Role OverviewJoin Capitex as a Director of Operational Resilience and play a pivotal role in driving operational risk management in our dynamic financial services firm based in Dubai. This strategic position will primarily focus on navigating the complexities of regulatory-driven operational risk management, ensuring compliance with the latest directives from the UAE Central Bank over the next 12-24 months. You will spearhead initiatives to expand our footprint in the GCC through targeted business development efforts.Key Responsibilities Regulatory Implementation: Take charge of executing operational resilience programs that align with the new operational risk management regulations set forth by the UAE Central Bank. Leadership & Strategy: Cultivate and lead a high-performing team, beginning with 2-3 members and scaling as required. Establish the strategic direction for operational resilience initiatives. Client Engagement & Delivery: Act as the subject matter expert (SME) in operational resilience across client engagements, providing leadership in risk assessments, continuity planning, and resilience frameworks. Business Development: Collaborate with the Regional Director to identify and secure new business opportunities within the GCC, particularly in the banking and financial services sectors. Market Coverage: Operate from Dubai, with regional responsibilities that extend to Qatar, Riyadh, Bahrain, and Kuwait, with occasional travel required. Collaboration: Partner closely with consulting firms (both Big Four and boutique) and financial institutions to design and implement effective resilience solutions.

Join us at Fever, the premier tech platform revolutionizing access to culture and live entertainment globally.Our goal is to democratize cultural experiences through innovative technology and data-centric strategies. Every month, we inspire over 300 million people across more than 40 countries to explore remarkable events, while empowering event creators with tools to scale and innovate their offerings.We've partnered with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally recognized experiences and supported by top-tier global investors.If you are a proactive individual with a vision for the future of entertainment, we invite you to be part of our journey!Now, let’s delve into the details of this exciting role and how you can contribute to Fever’s mission.About the Role:We are in search of a Senior Onsite Operations Lead to ensure the flawless execution of our most significant events. This role emphasizes operational excellence in live environments. You will guarantee smooth event operations, high team performance, and partner confidence throughout the execution.Working closely with Strategic Event Managers on intricate projects, you will convert operational plans into exceptional onsite execution. This position is ideal for someone with substantial experience in live operations who can effectively lead teams, uphold standards, and manage situations as they arise.

Role overview deliveryhero is hiring an Assistant Manager of Operations in Dubai. This position focuses on overseeing daily operations to keep service delivery running smoothly and efficiently. The role involves managing a team, fine-tuning processes, and tracking key performance indicators to support the company’s goals. What you will do Supervise and guide team members to maintain high performance Monitor and improve operational workflows Ensure daily activities meet service standards and targets Analyze performance data to identify areas for improvement Who we’re looking for This role suits someone who takes initiative, enjoys problem-solving, and works well under pressure. Experience in operations or a related field is important. A focus on process improvement and team leadership will help drive success in this position.

Help AG is seeking a dynamic and skilled Strategy & Innovation Associate (UAE National) to assist the Director with comprehensive research, analysis, and the coordination of high-level strategic and innovation projects. The ideal candidate will possess strong analytical skills and a keen intellectual curiosity, with substantial exposure to corporate strategy, market positioning, and growth initiatives in a technology-centric environment. This role is designed as a growth trajectory towards future leadership positions in strategy and growth within the company, offering valuable insights into enterprise-level strategic initiatives and cross-functional collaboration.

Caxton Associates, established in 1983, stands as a premier global trading and investment firm with a network of offices spanning across London, New York, Monaco, Singapore, and Dubai. Our core mission involves expertly managing both client and proprietary capital through a diverse range of hedge fund strategies, encompassing discretionary macro, systematic macro, emerging markets macro, systematic trading, equity long-short, and event-driven approaches. We are committed to alpha generation for our clients by navigating various global markets and instruments.About the Associate Portfolio Manager ProgramAt Caxton Associates, we take pride in our legacy of cultivating exceptional investment talent. Our dedication to professional growth has led to the establishment of the immersive two-year Associate Portfolio Manager (APM) Program, designed specifically for high-potential buy-side investors, stellar sell-side trading professionals, and world-class quantitative analysts. This program provides substantial exposure to hedge fund disciplines such as discretionary macro, systematic macro, emerging markets macro, systematic trading, equity long-short, and event-driven strategies.The APM Program focuses on intensive training that sharpens participants' investment acumen, ultimately paving the way for advancement to a senior Portfolio Manager role within Caxton. Over a quarter of our current Portfolio Managers have successfully transitioned into their positions through this very program, highlighting its effectiveness and success.Candidate ProfileWe are in search of candidates with 3 to 10 years of experience in asset management, hedge funds, or market making. Ideal candidates will have a deep understanding of their investment strategies and relevant markets, complemented by a track record of entrepreneurial risk-taking and an eagerness to develop their investment strategies further. Strong capabilities to work independently and collaboratively with various stakeholders, as well as a commitment to ongoing personal and professional development, are essential.If you possess a relentless passion for the financial markets, a solid work ethic, and meet the outlined criteria, we encourage you to apply. Kindly submit your CV, an investment track record (if available), and a comprehensive outline of your proposed investment strategy, as this will be a crucial part of your application.We look forward to the possibility of exploring your potential and welcoming you into the esteemed legacy of Caxton Associates.

Join Rentokil Initial as an Operations Officer and play a pivotal role in ensuring the seamless delivery of pest control services. You will be responsible for maintaining the highest standards of quality and customer satisfaction while effectively managing service teams. Your key duties will involve overseeing daily operations, coordinating schedules, and ensuring adherence to safety regulations and company policies.Key Responsibilities:Plan and organize daily service schedules for technicians, optimizing time management and resource allocation.Supervise field teams during service delivery, ensuring treatments align with company protocols.Promptly address customer inquiries and complaints to uphold high levels of satisfaction.Conduct regular audits and evaluations of service quality and team performance.Maintain accurate records of service deliveries, customer interactions, and inventory levels.Collaborate with sales and marketing teams to meet client needs and enhance service offerings.Implement training and development initiatives to foster team skill enhancement and service excellence.Analyze operational data to identify trends and areas for improvement, ensuring continuous service process enhancement.

We are seeking a dynamic and experienced Manager of CDD Operations to join our team at OKX in Dubai. In this role, you will be responsible for overseeing the Customer Due Diligence (CDD) operations, ensuring compliance with regulatory requirements, and implementing strategies to enhance operational efficiency. You will lead a team of professionals, manage daily operations, and drive initiatives to improve customer experience while minimizing risk.

Join Trendyol, a leading e-commerce platform, as a Seller Operations Professional where you will be a key player in enhancing the seller experience. You will be responsible for managing seller operations, optimizing processes, and ensuring seamless communication between sellers and our platform. Your role will involve analyzing seller performance metrics and implementing strategies to improve overall satisfaction and efficiency.

Greetings!We are Fever, the world's foremost technology platform dedicated to culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. Utilizing our innovative technology and data-driven approach, we are transforming how audiences engage with live experiences.Each month, we inspire over 300 million individuals across more than 40 countries to discover unforgettable events while also equipping event creators with our insights and technology, enabling them to innovate, scale, and attract new audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound; hosting internationally acclaimed events, and gaining support from prominent global investors! Impressive, right?To fulfill our mission, we are seeking proactive, hands-on individuals eager to shape the future of entertainment!Are you ready to be part of this exciting journey?Now, let’s delve into the specifics of this role and your contributions to Fever’s mission.About the Role:We are in search of a Senior Onsite Operations Lead to spearhead the execution of our key events on-site. This role emphasizes operational excellence in live settings. Your primary responsibility will be ensuring seamless operations, high team performance, and partner satisfaction throughout event execution.You will collaborate closely with Strategic Event Managers on intricate projects, converting operational plans into impeccable on-site delivery. This is a hands-on position ideal for someone seasoned in live operations, capable of leading teams, upholding standards, and managing situations effectively.Key Responsibilities1. Onsite Leadership & Execution:Direct the on-site execution of medium to large-scale eventsServe as the primary operational point of contact during live eventsGuarantee that all operations proceed smoothly, efficiently, and punctually2. Team Management (Onsite Staff):Organize and lead onsite staff (coordinators, temporary workers, suppliers)Clarify roles and responsibilities to ensure effective collaboration