Business Intelligence & Analytics Engineer

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable outcomes. We specialize in seamless work management and innovative, scalable solutions that promote efficiency and creativity. Our goal is to provide tools that enable teams to automate tedious tasks, gain valuable insights, and operate at a higher level. More than just tools, we create an environment where big ideas flourish, actions are taken, and meaningful work is accomplished. When challenge meets passion, it sparks progress, and that’s the essence of what we strive for every day.We are on the lookout for a talented Senior Video Producer & Editor to join our dynamic Brand Studio. If you are passionate about storytelling, visual aesthetics, and the role of empathy in the creative process, we want to hear from you!You will report to the Video Production Lead based in Seattle and may need to travel internationally up to 10% of the time (an active passport and valid US Visa are required). This position is eligible for remote work within Costa Rica, and candidates must reside in the country.Your Responsibilities:Utilize motion graphics, animation, and live-action footage to vividly represent the Smartsheet brand.Oversee and coordinate projects that involve internal teams, clients, and agency partners, ensuring all milestones are met from concept to final delivery.Collaborate with stakeholders to create scripts and storyboards, effectively translating feedback for animators, editors, and vendors.Maintain high standards of quality and attention to detail, ensuring that all marketing materials (campaigns, social media, events, sales collateral) are aligned with brand messaging and push creative boundaries.Engage in planning and objective-setting to ensure video assets meet audience needs and adhere to brand guidelines.Seek clarification when needed and assist with additional tasks to support studio success.

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable outcomes. Our innovative work management tools and scalable solutions are designed to streamline processes, automate tasks, and provide critical insights. We are dedicated to creating an environment that fosters creativity and meaningful action, enabling our users to unlock their full potential. At Smartsheet, we believe that when challenges are met with purpose, and passion fuels progress, true magic happens.As a forward-thinking tech company, we strive to revolutionize the way teams collaborate and manage projects. Our intuitive no-code tools allow users to automate workflows and securely develop new solutions quickly.When was the last time you had the chance to work at a pioneering company that helps people turn ideas into impactful results swiftly? At Smartsheet, our mission is to enhance the way everyone works.We are seeking experienced professionals in SaaS application configuration, customization, and implementation to join our team as Senior Implementation Specialists. In this role, you will guide our launch customers through their engagement and product adoption journey. Working closely with Sales, Customer Success, Training, and Consulting teams, you will facilitate successful implementations, shorten adoption timelines, and ensure our customers enjoy the best possible experience from the start, leading to improved retention and expansion opportunities for Smartsheet.This full-time position reports to the Manager of Solution Services and is based in Costa Rica. You must reside in Costa Rica to be eligible for remote work.

For over two decades, Smartsheet has been at the forefront of enabling individuals and teams to achieve their goals. From efficient work management to innovative, scalable solutions, we have consistently embraced the flow of productivity. Our mission is to craft tools that empower teams to automate mundane tasks, reveal insights, and scale operations intelligently. More than just tools, we strive to create an environment that fosters big thinking, decisive action, and meaningful work. When challenges meet purpose and passion transforms into progress, that's the essence of magic at work— the reason we show up every day.We are on the lookout for a talented Senior Visual Designer, a visionary and conceptual expert, to join our dynamic brand studio. As Smartsheet expands in multiple directions, we require an 'idea engine' capable of conceptualizing across narratives, experiences, and systems. You are not just proficient in your craft; you have an unquenchable curiosity for human insights and the ability to execute flawlessly from start to finish.Reporting to the Creative Director in Costa Rica, this role is eligible for remote work within the country. Candidates must be residents of Costa Rica.You will:Advance the Brand: Deliver every piece of work with the deliberate intention of enhancing and evolving the Smartsheet brand identity.Lead and Develop: Oversee project execution, mentoring junior designers and contractors to ensure exceptional quality and professional growth.Master Design Systems: Contribute to the definition and development of flexible, coherent design systems and component libraries, creating mood boards, comps, sketches, presentation decks, style guides, and storyboards.Drive Full-Cycle Projects: Take ownership of projects from initial concept to completion, determining the most impactful way to present work to stakeholders.Manage with Precision: Oversee large-scale projects and deadlines while assisting less senior designers in managing their time and resources effectively.Guide the Vision: Clearly articulate design decisions and facilitate stakeholder feedback to ensure all work remains aligned with strategic objectives.Collaborate Across Functions: Partner with technology and project management teams to guarantee designs meet creative, strategic, and technical goals.Commission Excellence: Identify and engage specialists (artists, photographers, etc.) to bring unique projects to fruition.Perform additional job duties as assigned.

For over two decades, Smartsheet has empowered individuals and teams to accomplish remarkable feats. From streamlined work management to intelligent, scalable solutions, our focus has always been on creating fluidity in work processes. We are developing tools that enable teams to automate tedious tasks, reveal valuable insights, and grow smarter. More importantly, we are establishing an environment that encourages expansive thinking, proactive action, and the realization of impactful work. When challenges align with purpose, and enthusiasm translates into progress, that’s where the magic happens, and that’s what we strive for every day.Our Brand Studio is on the lookout for a talented Web Designer to craft visually stunning, on-brand web pages and assets for our marketing initiatives. This position will operate within our established web design framework, concentrating on visual execution — from high-converting landing pages and campaign hubs to dynamic visual assets and lightweight animations. Your primary focus will be on delivering top-notch visual experiences, utilizing existing tools and guidelines, rather than modifying system-level components or templates overseen by the Web UX team.You will report to the Design Director based in Costa Rica. This role is eligible for remote work, but you must reside within Costa Rica.

For more than two decades, Smartsheet has been at the forefront of helping individuals and teams achieve their goals—whatever they may be. Our innovative work management solutions empower teams to automate tedious tasks, derive meaningful insights, and scale intelligently. At Smartsheet, we cultivate an environment that encourages big thinking and decisive action, unlocking the potential for impactful work. When purpose meets passion, it creates the magic of progress, and that’s what drives us every single day.Our Brand Studio is on the lookout for a Lead Web Designer who excels in design thinking to craft captivating and intuitive user experiences for our Marketing Operations team. This position requires a deep understanding of user needs and a commitment to human-centered design. We seek a designer with an unquenchable thirst for user insights, capable of conceptualizing narratives, experiences, and systems while executing flawlessly. This role seamlessly combines exceptional design, technical implementation, and marketing strategy, utilizing motion and cutting-edge web tools to drive user acquisition and bring the Smartsheet SaaS brand to life.You will report directly to the Design Director based in Costa Rica. Please note that this position is eligible for remote work but candidates must reside in Costa Rica.

Role overview Smartsheet is hiring a Senior Analyst, Third Party Risk Management (TPRM) to join its Risk team. This role focuses on managing vendor risk and supporting the growth of the TPRM program for Smartsheet’s global SaaS platform. The position is open to candidates based in Costa Rica and offers the flexibility to work remotely. What you will do Act as a main point of contact for vendor risk topics, working closely with Legal, Procurement, Privacy, Information Security, and system owners. Manage a portfolio of vendor risk assessments, ensuring each third-party is thoroughly evaluated and documented. Help advance and strengthen the TPRM program, recognizing risk management as fundamental to building trust with customers and partners. Take visible ownership of third-party risk activities, supporting Smartsheet’s commitment to secure and scalable operations. Reporting structure This position reports to the Third Party Risk Integration Manager, who is located in the United States. Location requirements Remote work is available within Costa Rica. Applicants must reside in Costa Rica.

For more than two decades, Smartsheet has empowered individuals and teams to achieve remarkable outcomes. From streamlined work management to intelligent, scalable solutions, we have always embraced the flow of work. Our mission is to develop tools that enable teams to automate repetitive tasks, uncover valuable insights, and scale intelligently. More importantly, we cultivate an environment that encourages bold thinking, decisive action, and the pursuit of meaningful work. When challenges align with purpose, and passion transforms into progress, that’s where the magic happens—and it’s what drives us each day.We are on the lookout for a seasoned Senior Technical Writer to design, create, and manage customer-oriented documentation for the Smartsheet Help Center, as well as internal product documentation. In this role, you will collaborate with cross-functional teams to gain insights into new product features and translate that knowledge into clear, concise, and engaging technical content that meets established style guidelines and deadlines. You will work closely with the product team to produce and update documentation that supports the creation of other content across the company. Given our rapid development cycle, your ability to deliver timely content is essential. Your responsibilities will also encompass site improvement projects, reporting, internal process enhancements, and Drupal integration.You will report directly to the Manager of Customer Experience Enablement and Knowledge Experiences based in the United States. This position is eligible for remote work within Costa Rica, and you must be a resident of Costa Rica.Your Responsibilities:Deeply engage with Smartsheet's product suite to understand the technologies and features necessary for precise documentation.Synthesize specification documents and internal technical specifications to create targeted, high-quality, customer-facing content, including but not limited to:Technical articles for the Smartsheet Help website (how-to guides, reference materials, FAQs, troubleshooting) and/or API documentation on the developer website.Content for eLearning modules or instructional videos.Internal documentation.Visual aids for Help content (screenshots, gifs, etc.).Collaborate with Subject Matter Experts (SMEs) to ensure technical accuracy in your writing.Review and mentor other writers to enhance their technical writing skills.Utilize AI tools to expedite content creation, enhance quality, and scale documentation output—while modeling best practices for AI-assisted writing workflows throughout the team.Monitor and report on your project assignments and timelines, maintaining adherence to strict deadlines.Define and develop templates and processes to standardize documentation practices across the team.

Join Atmosera, a leading Microsoft Partner, as we empower businesses to explore new horizons through innovative technology and expert guidance. Our vast expertise in Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform equips organizations to speed up innovation, bolster security, and enhance operational efficiency. With accolades such as seven Microsoft specializations, GitHub AI Partner of the Year, and recognition as a member of the Microsoft Intelligent Security Association (MISA), we deliver state-of-the-art, integrated solutions that drive tangible business success.In your role as a Senior Client Executive, based in Costa Rica, you will champion our premier Azure Operations Services, security applications, DevOps, and Data/AI offerings across the LATAM market. Your passion for cultivating opportunities will be instrumental in converting them into profitable partnerships, all while ensuring that long-lasting client value is achieved.The ideal candidate is an inquisitive storyteller who respects urgency and is committed to delivering exceptional client outcomes.

With over two decades of experience, Smartsheet empowers teams to achieve remarkable outcomes through innovative work management solutions. Our tools are designed to streamline processes, automate tasks, and provide valuable insights, fostering an environment where creativity thrives and meaningful work flourishes. We believe in the power of purpose-driven progress, and we are dedicated to creating opportunities for our employees to think big and make impactful contributions.We are looking for a passionate Learning Experience Designer to enhance our internal learning and development initiatives. In this role, you will prioritize the knowledge and growth of our employees, working collaboratively within a supportive team that values your insights and creativity. A strong background in graphic design and human-computer interaction is crucial, along with a commitment to becoming a certified Smartsheet user to excel in your position.Reporting to the Manager of Learning Experience, this is a remote position available to candidates residing in Costa Rica.

For over two decades, Smartsheet has empowered individuals and teams to achieve their goals—whatever they may be. From efficient work management to innovative, scalable solutions, we’ve consistently embraced a flow-driven approach. Our tools are designed to help teams automate tedious tasks, reveal valuable insights, and scale operations intelligently. More than just tools, we’re creating an environment where creativity thrives, enabling you to think big, take decisive action, and unlock work that truly matters. It’s at the intersection of challenge and purpose, where passion evolves into progress, that we experience the magic of meaningful work every day.Smartsheet is looking for a Services Operations Analyst to take ownership of specific aspects of Professional Services Operations while assisting with broader initiatives guided by senior team members. This position operates with a moderate level of autonomy, manages intricate operational tasks, and acts as a primary resource for standard to semi-complex inquiries, while directing highly complex or unconventional issues to the Sr. Services Operations Analyst or Manager.This position reports to the Sr. Manager of Services Operations (US). This role is open for remote work within Costa Rica. Candidates must be residents of Costa Rica.

For over two decades, Smartsheet has been at the forefront of helping individuals and teams accomplish remarkable feats. Our innovative work management solutions empower teams to automate tasks, derive insights, and scale efficiently. We are committed to fostering an environment that encourages creativity, action, and meaningful work. Our philosophy is simple: when challenges meet purpose and passion fuels progress, that's when true magic happens—and it's what drives us every single day.We are on the lookout for a talented Lead Visual Designer to join our dynamic brand studio. As Smartsheet expands rapidly, we need a creative visionary who can conceptualize across narratives, experiences, and systems. You will not only excel in your craft but also possess a relentless curiosity for understanding human insights and the discipline to execute with precision throughout the design process.Reporting directly to the Creative Director in Costa Rica, you will play a crucial role in defining how the world perceives our brand. This position allows for remote work within Costa Rica, and candidates must reside in the country.Your Responsibilities:Drive Brand Evolution: Develop new directions aimed at enhancing the Smartsheet brand, ensuring all work is clear, on-brand, and engaging for users.Master & Maintain Systems: Collaborate in establishing and maintaining flexible design systems, component libraries, and brand guidelines.Lead & Mentor: Support fellow designers in their daily tasks, reviewing their work to ensure high-quality output and fostering their professional development.Own the Lifecycle: Take charge of projects from inception to completion with minimal guidance, managing the 'how' and 'when' effectively.Manage with Precision: Skillfully oversee multiple medium-to-large projects concurrently, meeting deadlines while assisting junior designers with their time and resource management.Collaborate as a Partner: Treat projects as your own, with a vested interest in achieving successful business outcomes beyond just visual results.Present & Persuade: Effectively present your work across various teams, facilitating clear communication that guides leadership feedback and keeps projects aligned with objectives.Commission Excellence: Identify and engage specialists (artists, photographers, etc.) to realize unique, impactful projects.

Role overview Varicent seeks an Associate Technical Account Manager to assist clients with SQL and data management solutions. This position is fully remote and available exclusively to candidates residing in Costa Rica. In this role, you will support customers as they work with SQL databases and related data tools. Collaboration with a knowledgeable team is part of the day-to-day, even as you work from home. Requirements Based in Costa Rica Experience or interest in SQL and data management Comfort working remotely and collaborating online

At Atmosera, we empower organizations to transform their potential through innovative technology and expert insights. With our extensive capabilities in Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform, we help businesses drive innovation, bolster security, and enhance operational efficiency. As a recognized Microsoft Partner with seven specializations and accolades such as GitHub AI Partner of the Year, we are committed to delivering state-of-the-art integrated solutions that create significant business value.In this role as Client Executive based in Costa Rica, you will champion our expert solutions and market our premier Azure Operations Services, security applications, DevOps, and Data/AI offerings across the LATAM region. Your passion for cultivating opportunities will be vital in converting leads into profitable partnerships while ensuring long-lasting value for our clients.We seek a proactive and inquisitive storyteller who understands the importance of urgency in achieving business objectives.

About Epic!Epic is the premier digital reading platform for children, trusted by millions of families, educators, and kids around the globe. With an extensive library of high-quality books and educational resources, Epic inspires children to delve into their interests, enhance their literacy skills, and cultivate a lifelong passion for reading. As we aim for the future, Epic is innovating reading to be more personalized, interactive, and accessible than ever before. By merging technology, storytelling, and education, we are paving the way for the next generation of readers.Position OverviewWe are on the lookout for a seasoned Editor with a fervor for children’s literature, including comics, graphic novels, picture books, chapter books, and nonfiction. This position is perfect for a publishing expert with a robust commercial instinct, a strong history in acquisitions, and solid relationships with authors and agents.In this role, you will manage a varied selection of titles and oversee the editorial process from start to finish, covering everything from acquisition to publication. You will work closely with cross-functional teams and play an instrumental role in identifying trends and unearthing fresh creative voices—utilizing both traditional publishing channels and innovative, non-traditional avenues.Key ResponsibilitiesEdit and manage 20–25 titles each year across various children's book formats for ages 3–12.Oversee all phases of the editorial process from acquisition through publication, including:Reviewing manuscript submissions and addressing copyediting queries.Collaborating with Design throughout development.

Location: Costa RicaWork Mode: Hybrid Role overview The Senior Oracle Transportation Management (OTM) Consultant will design, develop, and maintain software solutions focused on transportation systems. This position involves close collaboration with cross-functional teams to gather business requirements and turn them into scalable applications. The role includes leading technical projects, mentoring junior engineers, and improving software development practices to deliver reliable results. Key responsibilities Gather business requirements and design transportation solutions using Oracle Transportation Management (OTM), covering modules such as Order Management, Planning, Execution, and Visibility. Lead and manage implementation work packages, ensuring delivery meets project scope, timelines, quality standards, and DevOps practices. Work with business stakeholders, project teams, and external partners to guide solution design, lead workshops, and participate in customer-facing activities throughout the project lifecycle. Support testing, deployment, and post-go-live activities, including user acceptance testing, issue resolution, and ongoing improvements to transportation solutions. What you bring Extensive experience with Oracle Transportation Management (OTM). Ability to lead technical projects and mentor junior engineers. Strong skills in gathering requirements and translating them into effective software solutions. Experience collaborating with stakeholders and managing project delivery.

Join Us in Revolutionizing TV Streaming! About RokuAs the premier TV streaming platform in the U.S., Canada, and Mexico, Roku is on a mission to transform the way the world experiences television. We are committed to connecting consumers with their favorite content, empowering content creators to reach wider audiences, and providing advertisers with innovative tools to engage viewers. At Roku, every team member plays a crucial role in shaping the future of TV streaming.From day one, you’ll contribute to meaningful projects that impact millions of viewers globally. We’re not just a fast-growing public company; we’re a vibrant community where every voice matters and every idea counts. About the TeamYou will join the Roku Video Platform Engineering team, tasked with developing cutting-edge video services for our Cloud TV Platform. As pioneers in TV streaming, we are committed to continuous innovation and leadership in the industry, especially with initiatives like The Roku Channel. Our future success hinges on our investment in the Roku Cloud TV Platform, enabling us to deliver unparalleled streaming experiences worldwide. About the RoleIn your role as a Video Encoding Engineer, you will design, optimize, and maintain high-performance video processing workflows. You will manage our comprehensive encoding toolchain—from initial experimentation and profile tuning to automated packaging processes—ensuring the highest quality, reliability, and efficiency in our content delivery.Your collaboration will extend to key video services projects, focusing on video ingestion, encoding, VoD/live-linear, Server-Side Ads Insertion, and Video Quality of Service (QoS). Your contributions will directly influence the streaming experience for millions of Roku users. Along the way, you will engage with pivotal product engineering stakeholders across Roku and lead the design of our video services platform.The ideal candidate will possess an insatiable curiosity and a global perspective, coupled with a knack for locally relevant solutions. You should be an innovative problem solver and a proactive self-starter, capable of driving initiatives in collaboration with both internal and external partners. Successful candidates will demonstrate...

Join our dynamic team at Integrated Resources Inc. as a Video Technician. In this role, you will play a crucial part in ensuring the smooth operation of our video production processes. Your expertise will help us deliver high-quality content that meets our clients' needs. Ideal candidates are detail-oriented, technically skilled, and passionate about video technology.

Job Type: Full-Time (30-40 hours per week)Location: San Jose, CAIntended Start Date: ASAPAbout Us:Think Academy US (www.TheThinkAcademy.com) is a subsidiary of TAL Education Group (NYSE: TAL) focused on delivering innovative K-12 educational services through science and technology. Our mission is to empower children to think critically and enhance their logic skills through engaging educational methods. With over 6 million students enrolled weekly, we are committed to making education better through the fusion of love and technology.Role Overview:As the Video Production Director, you will lead the entire video production process for both educational and marketing content. This includes concept development, scriptwriting, production, and final delivery. Your work will be crucial in communicating our course offerings effectively and building trust with parents. Strong content planning and foundational video production skills are essential for success in this role.

Join Integrated Resources Inc. as a Video Operations Technician, where you will play a key role in the management and execution of video projects. You'll be responsible for overseeing video production processes, ensuring quality control, and assisting in post-production editing. This position is ideal for individuals who are passionate about video technology and thrive in a collaborative environment.