About the job
**Please note: This position is based in the Charlotte, NC area with a hybrid work schedule of three days per week in office (Tues, Wed, Thurs) and two days WFH. Additionally, this position does not offer visa sponsorship.
We invite you to apply for the position of Business Development Technical Account Manager if you are detail-oriented, proactive, an effective communicator, and possess robust analytical and creative thinking skills. In this pivotal role, you'll translate partner requirements into actionable product development requests, nurture both internal and external relationships based on trust, and facilitate business growth from onboarding through to future developments.
Primary Role:
We are in search of a highly skilled Business Development Technical Account Manager (TAM) who will act as the strategic technical advisor for a portfolio of partners, ensuring the overall success, growth, and technical adoption of LendingTree products. You will influence internal teams to meet both customer and business outcomes. This role requires a fusion of deep technical expertise and exceptional relationship-building abilities to guarantee that customers derive maximum value from our products and services. As the primary technical contact, you will advocate for customer needs and guide solution adoption, collaborating closely with GMs, Analytics, Product, Engineering, and Support to drive ongoing success.
Job Responsibilities:
Engage actively with multiple partners simultaneously (Full lifecycle engagement).
Customer Onboarding:
- Manage the entire onboarding strategy for partner accounts, ensuring a seamless transition from sale to technical implementation and launch.
- Collaborate with Sales and GMs to finalize deal structures, aligning pricing, performance expectations, and partner requirements with business objectives.
- Lead technical onboarding and implementation, guiding partners through integration, compliance, product adoption, and go-live readiness.
- Establish clear onboarding plans, timelines, and accountability across internal and external stakeholders to ensure efficient and scalable execution.
Customer Engagement and Success:
- Oversee the overall success and performance of a portfolio of partner accounts, ensuring robust adoption, retention, and growth.
- Develop a comprehensive understanding of each partner’s business goals, technical ecosystem, and success metrics to shape account strategy.
- Lead ongoing partner engagement through regular business reviews, performance insights, and proactive communication.

