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Business Development Representative

SienaNew York
On-site Full-time

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Experience Level

Entry Level

Qualifications

QualificationsStrong communication and interpersonal skills. Proven ability to engage and build relationships with prospective clients. Familiarity with sales techniques and strategies in the eCommerce space. Ability to thrive in a fast-paced, dynamic environment. Desire to learn about AI technology and its applications in customer engagement.

About the job

Join the Siena Team

Siena is pioneering the first intelligence layer for customer experience. Our innovative operating system of AI agents learns, remembers, and interacts across all customer touchpoints, from support dialogues to shopping encounters and social media engagements.

We don’t just automate support; we empower shopping agents, create lasting customer memories, provide actionable business insights, and foster empathetic interactions that reflect human understanding.

Our mission is to revolutionize how businesses comprehend and engage with their customers, transforming every interaction into intelligence that enhances future engagements.

About Our Team

We are a dynamic, distributed team that excels beyond our size. Every individual here plays a crucial role, as we have embedded leverage into our processes, making us more efficient and enjoyable to collaborate with.

If you are passionate about building innovative solutions that haven’t existed before, keep reading. Our goal is to develop agents that not only respond to customers but also remember them, learn from every interaction, and connect experiences across multiple channels.

Your Role

As our first Business Development Representative (BDR), you will be at the forefront of engaging eCommerce leaders who need to understand the capabilities of autonomous AI agents. Your mission is to penetrate accounts, secure meetings with key decision-makers, and build a pipeline that generates six and seven-figure deals for our Account Executive (AE) team.

The opportunity: excel in this role for 12-18 months, and you will be promoted to AE, significantly increasing your on-target earnings (OTE) as you transition from booking meetings to closing substantial deals.

Reality check: prospecting is challenging. You may send numerous emails that go unanswered, face hang-ups, and experience ghosted meetings. However, you will also break into challenging accounts, secure meetings that lead to major deals, and learn AI-driven sales techniques from day one. If you are competitive, driven, and eager to demonstrate your hunting abilities, this is your chance.

Key Responsibilities

  • Pipeline Development: Identify and prospect target e-commerce accounts with the aim of generating qualified meetings that convert into substantial deals.

  • Multi-Channel Outreach: Utilize email, LinkedIn, phone calls, events, and creative approaches to penetrate accounts.

  • Account Research: Gain a deep understanding of the companies you contact, including their technology stack, challenges, and key buyers before outreach.

  • Organizational Navigation: Identify key stakeholders and decision-makers within organizations.

About Siena

Siena is at the forefront of transforming customer experience through cutting-edge AI technology. Our mission is to create intelligent systems that enhance interactions and provide businesses with valuable insights, positioning us as leaders in the customer experience landscape.

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