About the job
Intercom is a pioneering company in AI-driven customer service, with a mission to empower businesses to deliver exceptional customer experiences.
Our advanced AI agent, Fin, is at the forefront of customer service technology, enabling businesses to provide seamless, 24/7 support that enhances their customer interactions. Fin integrates beautifully with our Helpdesk to create the comprehensive Intercom Customer Service Suite, designed to assist with complex inquiries that require a human touch.
Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, setting new benchmarks in customer service. Guided by our core values, we continuously strive to innovate, operate with agility, and deliver unparalleled value to our clients.
What is the Opportunity?
In the role of Business Development Representative, you will be essential in driving revenue growth within the Intercom Sales team through effective pipeline generation. Your mission will be to engage with prospects and customers, demonstrating the value of Intercom through creative and compelling outreach strategies.
We are committed to the growth and development of our BDRs. We believe in empowering our team members to step outside their comfort zones, achieve ambitious goals, and grow within Intercom. Joining our Business Development team means becoming part of a community that prioritizes internal development and promotion. We seek individuals who are enthusiastic about working in a dynamic environment and eager to make a significant impact while accelerating their careers in sales.
As part of the BDR team, you will support each other in achieving goals, surpassing expectations, and driving meaningful business results. We are looking for a collaborative teammate who shares this vision!
What Will I Be Doing?
- Strategic Account Targeting: Collaborate with Enterprise Account Executives to identify and prioritize strategic target accounts. This involves detailed analysis of firmographics, technographics, and intent data to pinpoint prime opportunities.
- Expert Enterprise Prospecting: Build a robust business pipeline through effective cold calling, personalized email outreach, and targeted LinkedIn engagement. You will attract large-scale customers by crafting tailored messaging for C-level executives and orchestrating multi-threaded outreach campaigns, utilizing sales intelligence tools to uncover vital insights and pain points.
- Exceptional Prospect Experience: Provide a remarkable and customized experience for every prospect you engage with.

