Business Analyst (Fluent in French) at tinqin | Sofia

Join our dynamic team at devexperts as a Business Analyst, where your analytical skills will drive impactful solutions in our client projects. You'll collaborate with cross-functional teams to gather requirements, analyze data, and recommend enhancements to optimize business processes. If you are passionate about utilizing data to inform strategic decisions and eager to work in a fast-paced environment, we would love to hear from you!

TINQIN has been a pioneer in delivering cutting-edge software solutions for the insurance sector for over a decade, earning the trust of numerous long-term clients and partners.As a proud member of the Be Ys Group, TINQIN has broadened its expertise into the realm of digital trust and identity technologies. This rapidly expanding product line has now evolved into a dedicated entity known as KIPMI Software. We are actively seeking a Java Principal Engineer to join our innovative team dedicated to developing next-generation digital trust products.Be part of our mission to shape the future of technology!

Join tinqin as a Manual Quality Assurance Engineer and play a crucial role in ensuring the quality and performance of our software products. You will collaborate with our development teams to identify and resolve defects, ensuring that our solutions meet the highest standards of quality and user satisfaction.

With over a decade of experience, TINQIN has consistently provided cutting-edge software solutions specifically tailored for the insurance sector, earning the trust of numerous long-standing clients and partners.As a proud member of the Be Ys Group, TINQIN has extended its expertise into the emerging domains of digital trust and identity technologies. This rapidly expanding product line is now developing into a dedicated company, KIPMI Software. We are currently in search of a Senior Java Software Engineer to join our dynamic team dedicated to advancing these next-generation digital trust products.Be a part of our journey to shape the future of technology!

Join Mercier Consultancy MD as a French Customer Support Specialist and immerse yourself in a vibrant work culture in Sofia. This role comes with a fully funded relocation package, providing an excellent opportunity for dynamic French-speaking professionals eager to thrive in a fast-paced environment. You will play a pivotal role in delivering outstanding customer support to our French-speaking clientele, effectively addressing their inquiries and concerns.Key Responsibilities Deliver exceptional customer support to French-speaking clients via phone, email, and chat. Assist customers with inquiries, complaints, and technical challenges, ensuring quick and efficient resolutions. Accurately document and monitor customer interactions and feedback. Collaborate with internal teams to escalate and effectively resolve complex issues. Stay informed about product knowledge, company policies, and industry trends. Engage in continuous training to enhance skills and improve service delivery.

Mercier Consultancy Group is on the lookout for a motivated and detail-oriented French-Speaking Fraud Investigator to enhance our team based in Sofia, Bulgaria. This exciting position offers a unique chance to immerse yourself in an international work environment, complete with a fully funded relocation package to facilitate your transition. In this role, you will be instrumental in detecting and preventing fraudulent activities for our varied clientele.Key Responsibilities:Thoroughly investigate suspicious transactions and activities utilizing a range of tools and methodologies.Conduct data analysis to uncover potential fraud patterns.Collaborate effectively with internal teams and external partners to gather necessary evidence.Draft comprehensive reports and documentation for each investigation undertaken.Engage with clients in French to clarify cases and communicate findings effectively.Stay informed about the latest trends in fraud and prevention techniques.

Join Yotpo, a trailblazer in fostering trust and loyalty in the eCommerce sector. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual visitors into dedicated customers and advocates. With robust integrations across the eCommerce landscape and the endorsement of over 30,000 global brands, Yotpo crafts seamless omnichannel experiences that boost conversion rates, fortify customer relationships, and propel sustainable growth.As a Customer Success Manager at Yotpo, your mission will be to forge strong partnerships with our premium clientele, ensuring value and a solid return on investment. You will nurture long-lasting professional relationships by delivering exceptional service and leveraging the full capabilities of the Yotpo platform. Be the catalyst for customer satisfaction, guiding clients through their journey and helping them maximize their experience with our services!

With over a decade of experience, TINQIN has been at the forefront of delivering state-of-the-art software solutions tailored for the insurance sector, earning the trust of many long-standing clients and partners.As a proud member of the Be Ys Group, TINQIN has broadened its horizons to encompass cutting-edge digital trust and identity technologies. This rapidly advancing division is now transitioning into a standalone entity, KIPMI Software. We are excited to announce that we are seeking a Principal DevOps Engineer to join our dedicated team focused on developing next-generation digital trust products.Join us in shaping the future of technology!

Join Mercier Consultancy as a French-Speaking Customer Service Agent in the vibrant city of Sofia, Bulgaria! We are looking for enthusiastic individuals who are dedicated to delivering exceptional support to our French-speaking clients.In this pivotal role, you will be the primary point of contact for our customers, adeptly handling inquiries, resolving issues, and ensuring a positive overall experience. Your proficiency in French will play a crucial role in facilitating clear communication and building strong relationships with our clients.Key Responsibilities Assist customers in French via phone, email, and chat Provide comprehensive information and support regarding our products and services Meticulously document all customer interactions in our CRM system Work collaboratively with team members to address complex customer inquiries Guide clients in optimizing their experience with our offerings Collect and analyze customer feedback for service improvement Engage in training sessions to stay informed about product offerings and industry best practices

Join KIPMI Software, a pioneering company born from TINQIN, which has been at the forefront of innovative software solutions for the insurance sector for over a decade. As part of the Be Ys Group, we are venturing into the realms of digital trust and identity technologies. We invite you to be a part of our dynamic team focused on developing next-generation digital trust products.Let's build the future of technology together!Key Responsibilities:Design, build, and deploy web services and applications utilizing Docker and Kubernetes in both Azure and on-premises environments.Develop and manage CI/CD pipelines using GitLab and Azure DevOps.Implement Infrastructure as Code practices with Terraform and Ansible.Ensure high availability and performance for SQL/NoSQL databases, APIs, and front-end services.Set up monitoring and alerting systems using Prometheus, Grafana, Loki, and ELK stack.Automate operational workflows and runbooks with tools such as Rundeck, Ansible, or custom scripts.Collaborate closely with product and development teams, leading troubleshooting efforts and providing technical support.Qualifications:Bachelor's degree in Computer Science, Engineering, or a related field.Robust experience in technical roles involving engineering, development, or operations.Proficient in Kubernetes and Docker with strong hands-on experience.Experienced in Linux system administration.Familiarity with at least one scripting language (e.g., Bash, Python).Experience with CI/CD tools such as GitLab CI or Azure Pipelines.Practical knowledge of Infrastructure as Code using Terraform and Ansible.Preferred Skills:Knowledge of the Java ecosystem (Java, Spring Boot, JDBC, Maven).Experience with Azure Cloud or OpenStack environments.Familiarity with GitOps workflows and identity management.Understanding of Agile methodologies and collaboration with developers and product teams.What We Offer:Competitive salary package.A stimulating and engaging work environment.Opportunity to work with cutting-edge technologies on real projects.Collaboration with a team of skilled and friendly professionals.Continuous learning and professional development opportunities.Corporate training and tech conference participation.Annual performance reviews and evaluations.Fun team-building events.

Join Mercier Consultancy MD for an exciting opportunity to work in vibrant Sofia, Bulgaria, with complete relocation support provided! We are seeking passionate French speakers who are ready to enhance their careers in a dynamic and multicultural work environment. Be part of our ever-expanding team dedicated to excellence and unparalleled customer satisfaction.Key Responsibilities Interact with French-speaking clients through various communication channels, ensuring exceptional service and support. Assist customers by addressing inquiries, resolving issues, and providing guidance on products and services. Handle administrative duties related to customer accounts with precision and promptness. Work collaboratively with diverse teams to deliver a seamless customer experience and effective follow-up. Maintain comprehensive and organized records of all client interactions and transactions. Stay informed about company products, policies, and industry trends to offer knowledgeable assistance.

We are seeking a dynamic and driven Business Development Executive to join our team in Sofia. In this role, you will be instrumental in identifying new business opportunities, building relationships with potential clients, and contributing to our growth strategy. Your ability to analyze market trends and customer needs will be crucial in driving our sales efforts.The ideal candidate will possess strong communication skills, a proactive approach to problem-solving, and a passion for delivering exceptional service. If you are ready to take your career to the next level and make a significant impact in a fast-paced environment, we want to hear from you!

Join our dynamic team at Fresha as a Business Development Manager. In this pivotal role, you will spearhead our efforts to expand our client base and enhance our market presence in Sofia. You will cultivate relationships with prospective partners and strategize to drive growth and profitability.

At TINQIN, we pride ourselves on our technology expertise, industry knowledge, commitment to quality, and innovative spirit!Specializing in the development and delivery of cutting-edge solutions for the insurance sector, TINQIN collaborates with some of the largest insurance firms in Europe. Our services range from software development to web design, business analysis, prototyping, product testing, and maintenance. Our aim is to consistently leverage the latest technologies to provide exceptional value to our clients.We are currently seeking a dynamic Sales Specialist to drive new client acquisitions and expand our portfolio of managed cybersecurity services. This role entails identifying, engaging, and securing new customers with a specific focus on our Security Operations Center (SOC) services and Penetration Testing offerings. The ideal candidate will oversee the entire sales lifecycle, from initial prospecting to contract execution, while collaborating closely with our technical and leadership teams to align our services with customer needs.Key ResponsibilitiesBusiness Development & Sales· Identify and qualify new business opportunities within targeted markets.· Actively engage potential clients through outbound sales strategies.· Manage the entire sales cycle: from discovery and solution positioning to proposal development, negotiation, and closing.· Build and nurture a sustainable pipeline of new clients.· Present and advocate for our cybersecurity services to both technical and executive stakeholders.Customer Engagement· Conduct thorough needs assessments to understand client security challenges and business objectives.· Clearly articulate the business value of SOC, penetration testing, and related services.· Collaborate with technical teams to develop customized service proposals.· Maintain precise sales records, forecasts, and opportunity tracking.Market Awareness· Keep abreast of market trends, customer needs, and competitive landscape.· Provide structured feedback to inform service improvements and go-to-market strategies.

Xometry (NASDAQ: XMTR) is at the forefront of transforming industries by connecting visionary thinkers with the manufacturers who can actualize their ideas. Our innovative digital marketplace equips manufacturers with essential resources to expand their businesses while providing Fortune 1000 buyers with seamless access to global manufacturing capabilities.Join Our Financial Planning and Analysis TeamKey Responsibilities:Develop and maintain comprehensive Excel-based financial models for accurate forecasting, budgeting, and scenario planning.Analyze extensive datasets to uncover trends, variances, and key business drivers.Prepare regular reporting packages (monthly and quarterly) along with ad-hoc management analyses.Assist in forecasting for cost centers, including payroll, operating expenses, and headcount monitoring.Conduct variance analysis comparing actuals against forecasts, summarizing critical drivers.Support cash flow forecasting and monitor working capital.Aggregate inputs from various stakeholders to ensure data accuracy and consistency.Enhance reporting efficiency through automation and structured data processes.

Join Experian as a PMO Analyst and play a crucial role in managing our project portfolio. You will be responsible for tracking project progress, ensuring alignment with strategic goals, and providing insights to enhance project performance. This is an exciting opportunity to work with a dynamic team in a fast-paced environment.

Mercier Consultancy MD is excited to offer a rewarding opportunity for a French Speaking Customer Service Agent to become an integral part of our dynamic team in Sofia, Bulgaria. In this pivotal role, you will deliver outstanding support to our French-speaking clientele, ensuring they receive unparalleled service and guidance.Key Responsibilities Interact with French-speaking customers through phone, email, and chat, addressing inquiries regarding our products and services. Provide accurate information about our offerings, assist with order management, and present customized solutions to meet customer needs. Handle customer complaints with professionalism, striving for effective resolution and enhanced customer satisfaction. Thoroughly document customer interactions in our CRM system for quality assurance and future reference. Collaborate with team members to enhance the overall customer experience and service delivery. Stay informed about product knowledge, promotions, and company policies to provide informed assistance.

Join Mercier Consultancy Group for an incredible opportunity to work in Sofia, Bulgaria! We are seeking passionate French-speaking professionals eager to immerse themselves in a dynamic and multicultural environment. This role is perfect for individuals looking to gain international work experience while utilizing their French language skills across diverse sectors. With our fully paid relocation package, you can focus on building your career without the stress of moving expenses.Key ResponsibilitiesEngage in effective communication in French with clients, customers, or colleagues as required.Execute job-specific tasks with a focus on professionalism and quality.Collaborate with team members across various departments to meet business objectives.Participate in training sessions and development programs to enhance your skills.Thrive in a fast-paced, multicultural environment while maintaining a positive attitude.

Join Mercier Consultancy as we partner with Riot Games to present an exciting opportunity for a French-Speaking Player Support Specialist based in Sofia, Bulgaria. This role offers fully paid relocation, allowing you to immerse yourself in a key position with a globally recognized gaming company dedicated to enhancing player experiences.As a French-Speaking Player Support Specialist, you will offer exceptional assistance to French-speaking players, ensuring their inquiries are addressed swiftly and their gaming experience remains enjoyable. Your enthusiasm for gaming, combined with stellar communication skills, will contribute to a thriving and inclusive gaming community.ResponsibilitiesDeliver prompt and professional support to French-speaking players via email, chat, and social media.Investigate and efficiently resolve account, gameplay, and technical issues.Maintain meticulous records of player interactions and support tickets.Collaborate with cross-functional teams to address complex player issues and enhance overall satisfaction.Gather and relay player feedback to Riot Games' development teams to improve the gaming experience.Foster a welcoming and supportive community through empathetic communication.Keep abreast of the latest game updates, trends, and Riot Games products.This position includes fully paid relocation to Sofia, Bulgaria.