Business Analyst - Customer Operations

Trexquant, a systematic fund manager in Stamford, Connecticut, brings together technologists who focus on building reliable and efficient trading systems. The team is looking for a Data Operations Engineer to strengthen operational processes and support the daily flow of trading and research activities. Role overview This position centers on maintaining smooth trading operations and supporting the infrastructure that powers research and production. The Data Operations Engineer will play a key role in monitoring, troubleshooting, and improving workflows that keep trading and research systems running efficiently. What you will do Monitor and troubleshoot operations: Work with teams to build and maintain monitoring and alert systems for real-time tracking of trading processes. Respond quickly to identify and resolve issues, aiming to minimize downtime. Develop and manage deployment pipelines: Create and refine continuous integration and deployment workflows for data, alpha, and strategy generation. Help ensure research outputs move smoothly into production applications. Maintain quality standards: Apply quality control practices to keep scripts and applications consistent and reliable. Conduct regular audits to catch and address quality issues. Drive process improvements: Use data analysis to find opportunities for operational enhancement. Lead projects that increase efficiency and output across production processes. Document and report: Maintain thorough records of production metrics and quality control checks. Share insights and regular performance reports with management, highlighting trends and areas for improvement. Location This role is based in Stamford, Connecticut, United States.

Speechify builds tools that turn written content into audio, helping millions of people read and learn in new ways. With over 50 million users, our text-to-speech products support formats like PDFs, books, Google Docs, news articles, and websites. Our lineup spans iOS, Android, Mac, a Chrome Extension, and a web app. Google named us Chrome Extension of the Year, and Apple recognized our work with the 2025 Design Award for Inclusivity. Our team is fully remote and includes nearly 200 professionals around the world. Engineers, AI researchers, and specialists from companies like Amazon, Microsoft, and Google work alongside alumni from top universities, including Stanford. Role overview Speechify is hiring a Software Engineer for the AI team, with a focus on data infrastructure and acquisition. This role centers on building and maintaining systems that collect and process large-scale datasets for model training. The work involves integrating data pipelines and infrastructure to keep data quality high while controlling costs.

Become an integral part of TrackMan Baseball’s Data Operations team as a paid intern for the 2026 baseball season. In this dynamic internship, you will play a crucial role within a rapidly growing, innovative company that is pioneering advancements in sports technology. Your primary responsibility will involve reviewing and validating TrackMan data collected from numerous major and minor league baseball, NCAA, international, and amateur stadiums throughout the 2026 baseball season.The internship is set to commence in May and will conclude at the end of the major league baseball season. Interns are required to work 8 hours per day, 5 days a week, at our Stamford, CT office, with availability on weekends. The hourly compensation for this position is $17-$18.About TrackMan, Inc.TrackMan, Inc. is a subsidiary of TrackMan A/S, located in Stamford, Connecticut, approximately 30 miles north of New York City. TrackMan A/S has a renowned reputation for its products in the golf industry, establishing the gold standard for measuring ball flight and swing path. Our golf technology is utilized by elite touring professionals, instructors, broadcasters, and regulatory organizations. In baseball, TrackMan has introduced cutting-edge 3D Doppler radar technology, which is now a staple for all major league teams and integral to MLB’s StatCast system. We are transforming the landscape of baseball data and have been spotlighted in prestigious publications such as the New York Times, Sports Illustrated, FanGraphs, and ESPN.

Trexquant seeks a Trading Systems Operations Engineer based in Stamford, Connecticut. This position centers on maintaining and enhancing the production systems infrastructure that underpins the firm's trading operations. As Trexquant continues to grow, this role plays a key part in ensuring trading systems remain stable and efficient. Main responsibilities Monitor trading systems to confirm continuous and reliable operation Respond promptly to incidents and troubleshoot production issues as they occur Work on tuning and optimizing the performance of trading infrastructure Collaborate with traders, developers, quantitative analysts, and business colleagues to support projects and operational initiatives Collaboration and team environment This role works closely with a team of experienced technologists and maintains regular interaction with trading, development, quantitative research, and business operations teams.

We are searching for a passionate Event Specialist to join our vibrant team. In this exciting role, you will be responsible for planning, executing, and overseeing various events that captivate our audience and enhance brand visibility. You will work closely with our marketing team to ensure seamless execution and create memorable experiences for our clients.

Are you passionate about retail and merchandising? Join us as a Retail Merchandiser at Crossmark in Stamford, Connecticut! We are looking for motivated individuals to enhance our brand presence at various retail locations.As a Retail Merchandiser, you will be responsible for maintaining product displays, ensuring shelves are stocked, and optimizing the customer shopping experience. This is a fantastic opportunity for those looking to start their career in merchandising with a dynamic company.

Join gopuff as an Operations Associate and become a key player in our dynamic operations team. Reporting directly to a Site Leader, you will embody the spirit of drive, perseverance, positivity, and enthusiasm that defines our culture. In this role, you will engage in a range of operational tasks, including picking and packing orders, receiving products, and collaborating with our partner drivers to ensure customer satisfaction.At gopuff, we are dedicated to delivering everyday essentials to our customers, regardless of the time or weather. We are building a team of innovative thinkers and adventurers who are eager to transform the retail landscape at an unprecedented pace. And if you have a passion for snacks, you'll fit right in!Key Responsibilities:- Efficiently pick and pack items for customer delivery- Receive and inspect product pallets from vendors, ensuring inventory accuracy- Manage inventory and handle returns effectively- Maintain cleanliness and organization in the sales area and facility- Minimize waste by adhering to FIFO practices- Communicate with customers regarding product substitutions or out-of-stock items- Safely handle and move products utilizing equipment like pallet jacks- Work in freezer locations as required- Prepare quality food and beverage items according to standards- Ensure compliance with health and safety regulations regarding all products- Organize kitchen facilities to optimize resource accessibility and minimize waste

About the Role iCapital Network is seeking a dynamic Vice President of Client Delivery to lead our Data Solutions team. In this pivotal role, you will manage multiple team leads across various locations, guiding them through intricate client challenges while overseeing special projects. Your leadership will be essential in ensuring that our teams consistently provide exceptional, top-tier service to our clients. The ideal candidate thrives in a fast-paced, performance-driven environment and possesses a strong understanding of wealth management products and technological applications, enabling you to effectively manage and cultivate talent within these domains. Responsibilities Oversee the client delivery function for a designated client segment. Mentor and coach a group of team leads, collaborating with senior management to prioritize tasks and ensure timely project completion. Ensure compliance with standard operating procedures and promote leading best practices. Build and enhance client relationships, acting as the senior escalation point for complex issues. Drive operational effectiveness by developing and implementing policies, procedures, and controls. Identify service gaps within our offerings and facilitate cross-team solutions. Participate in the bi-annual performance review process for your teams.

Role overview Roku, Inc. seeks a Technical Operations Manager based in Stamford, Connecticut. Roku is recognized as a leader in TV streaming platforms across the U.S., Canada, and Mexico, connecting viewers, content publishers, and advertisers on a unified platform. The company’s mission centers on improving the streaming experience for millions and expanding its reach to every television worldwide. Technical Operations at Roku The Technical Operations team is responsible for maintaining the stability and performance of the Roku platform. This global group works around the clock to support The Roku Channel (TRC), manage live and on-demand content workflows, oversee ad delivery, and ensure a seamless experience for users. Collaboration with Engineering, Content, Live Operations, and Advertising is central to the team’s approach, especially when responding to incidents, executing major launches, and developing automation tools for scalable operations. What you will do Lead a team of engineers dedicated to monitoring, triaging, and resolving platform issues at all hours. Investigate production incidents and coordinate cross-functional launch war rooms as needed. Oversee service level agreements (SLAs) and ensure readiness for high-profile launches and events. Drive automation initiatives to enhance operational efficiency. Serve as a point of escalation for Engineering, Content Operations, Live Operations, Advertising, and Rights Management teams. Compensation and benefits For Connecticut Only: The estimated annual salary for this position is $112,200 to $140,000. Compensation is tailored to each candidate and considers skills, certifications, and location. Benefits include health insurance, equity awards, life and disability insurance, parental leave, wellness programs, and paid time off.

Join Integrated Resources Inc. as a Marketing Data Analyst and play a pivotal role in our data-driven decision-making process. In this position, you will analyze marketing data, generate insights, and support strategies that drive business growth. Collaborate with cross-functional teams to enhance marketing performance and ensure we reach our target audience effectively.

Global Elite Careers is seeking team members for a remote financial services position based in Stamford, Connecticut. This group works to help families secure their financial future and peace of mind. The company values individuals who want to make a real difference and are interested in growing their careers from a home office. What makes this role unique Meaningful work: Guide families through uncertain times by offering essential financial services. Remote setup: Work from home with a schedule that supports balance between your personal and professional life. Career growth: Access professional development and advancement opportunities within financial services. Supportive colleagues: Join a team that shares a commitment to helping families make important financial decisions. Integrity at the core: Every client interaction is rooted in honesty, transparency, and trust. What we look for A sincere interest in helping others and making a positive impact Clear communication and strong interpersonal skills Ability to work independently and contribute to a team Dedication to ethical conduct and integrity in all professional interactions Application process Candidates interested in advancing their careers with a company that values compassion and integrity are encouraged to apply. All interviews are held via Zoom video conferencing.

Join Our Team as a Driver and Data Collector!Service Measure (SM), established in 2013 in New York, is a pioneering field data collection firm dedicated to capturing critical information where automation falls short. Our mission is to provide detailed insights through counting features, taking photographs, recording videos, and documenting speech, all aimed at empowering our clients to make well-informed decisions.Project OverviewWe are embarking on an exciting project across the United States, focused on collecting images of streets, notable landmarks, and public spaces. Utilizing vehicles equipped with 360-degree cameras, our data collectors will document the environment surrounding the car, storing the images for future enhancement of one of the most widely used online maps globally.As a driver, you will navigate designated routes through public streets and areas, concentrating on commercial hubs and historical sites. Given that weather conditions may affect our operations, you may revisit certain locations to ensure we capture the highest quality images. This project is anticipated to last between 3 to 6 months, covering various data collection sites.We seek candidates who have a passion for driving, possess an in-depth knowledge of local areas and traffic patterns, and demonstrate reliability and accountability.The expected work schedule is Monday to Friday, 8 hours a day, totaling 40 hours per week. Flexibility may be required to work weekends depending on weather disruptions.

About the Role iCapital Network is actively seeking an Alternative Data Management Analyst to enhance our Data Solutions team. This role is ideal for individuals who thrive in a dynamic, performance-oriented, and fast-paced environment. You will be responsible for delivering high-quality, accurate products within tight deadlines. Your daily tasks will encompass a variety of activities, from establishing and managing software applications to assisting with data feed management and executing ad hoc projects. This position blends finance and technology seamlessly. Key Responsibilities Alternative Data Management Oversee data acquisition, sourcing, and maintenance related to alternative investment products. Enhance unstructured data to integrate it into our existing data infrastructure. Ensure the completeness, timeliness, and accuracy of investment data through rigorous validation and control processes. Adhere to best practices in data governance. Collaborate with cross-functional teams to extract insights from alternative investment data across various reporting platforms and systems. Continuously seek opportunities for automation and process improvement. Maintain and disseminate standard operating procedures to promote knowledge sharing.

As the Manager of HR Data & Reporting Analytics at dev2, you will play a pivotal role in harnessing data to drive strategic decisions within our HR department. Your expertise in analytics will help us transform complex data sets into actionable insights, enhancing our talent management and employee engagement strategies. You will lead a team of data analysts, ensuring that our reporting capabilities are not only robust but also aligned with the overall business objectives.

The Assistant Bakery Operations Manager (ABOM) serves as a vital leadership role, aiming to cultivate the future leaders of our bakery operations. This position requires individuals to operate with the urgency, precision, and accountability expected of a Bakery Operations Manager (BOM), while simultaneously honing the leadership skills necessary for independent bakery management.In this dynamic role, you will blend hands-on operational excellence with talent development, administrative oversight, and effective team leadership. As an ABOM, you will be a crucial extension of the BOM, capable of assuming full bakery ownership when necessary.KEY RESPONSIBILITIES:Operational Execution• Oversee all core bakery operations, including inventory rotation, scheduling support, staffing coordination, and administrative tasks.• Ensure strict compliance with product quality, cleanliness, food safety, and customer service standards.• Assist in managing orders, maintaining inventory accuracy, and controlling shrinkage.• Help create schedules and effectively execute labor to achieve operational goals.Talent & Team Development• Facilitate the recruitment, interviewing, onboarding, and training processes for new staff members.• Provide consistent coaching and immediate performance feedback to team members.• Hold team members accountable to high standards while fostering a culture of growth and development.• Ensure onboarding and training programs are executed in accordance with company standards.Leadership & Ownership• Independently manage bakery operations in the absence of the BOM.• Exemplify urgency, accountability, and operational discipline.• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.• Maintain operational continuity during leadership transitions or staffing shortfalls.• Perform other duties as assigned.WHAT SUCCESS LOOKS LIKE:• Ability to independently execute all BOM-level administrative and operational tasks.• Bakery is fully staffed, well-trained, and meeting high operational standards.• Strong culture of accountability and consistency within the team.• Acts as a dependable operational leader during coverage scenarios.• Displays clear readiness for advancement to a BOM role.QUALIFICATIONS & EXPERIENCE:• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality environments.• Strong operational discipline and attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Ability to perform all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

About the Role In this pivotal role, you will lead a dynamic team of client-facing reporting analysts and associates. Your expertise will be crucial in coaching your team through intricate client challenges, managing special projects, and ensuring the delivery of high-quality, best-in-class service to our clients consistently. The ideal candidate thrives in a fast-paced, performance-driven environment and possesses a strong understanding of wealth management products and technology applications, essential for effective talent management and development in these areas. Responsibilities Direct a team while collaborating with Senior Management to prioritize both individual and collective tasks, ensuring timely completion of all projects with detailed specifications. Utilize financial reporting and data aggregation tools to: Analyze and interpret portfolio performance results. Conduct account-level reconciliations, including the research and resolution of discrepancies. Examine private equity and hedge fund statements for system input. Collaborate with clients and partners to troubleshoot data issues. Enhance and nurture client relationships through onboarding, account setup and training, daily support, and issue resolution. Oversee software maintenance and setup, including system configuration, new client onboarding, and asset classification and management. Create tailored reports based on specific client needs and coordinate with vendor partners for system enhancements and data issues. Establish operational efficiency by developing and implementing policies, procedures, and controls.

Collaborate to Elevate the Streaming Experience. Join Roku in Transforming Television Viewing.Roku stands as the leading TV streaming platform across the U.S., Canada, and Mexico, with ambitions to revolutionize viewing experiences worldwide. As pioneers of TV streaming technology, our mission is to connect the entire TV ecosystem, linking viewers to beloved content, empowering publishers to grow and monetize their audiences, and offering advertisers unparalleled engagement options.At Roku, your contributions from day one will be recognized and valued. As a rapidly growing public company, we foster an environment where everyone plays a pivotal role. Join us to delight millions of TV streamers globally while gaining hands-on experience across diverse disciplines. About Our TeamThe Live Operations team at Roku is dedicated to supporting prominent live and linear streaming events viewed by millions. Collaborating with both internal and external stakeholders, we ensure the seamless, high-quality delivery of live sports and events on a grand scale.This position is ideal for individuals who excel in fast-paced, real-time settings, possess meticulous attention to detail under pressure, and have a passion for live sports and streaming technology.The estimated annual salary for this role ranges from $70,000 to $72,000. Compensation packages are tailored to each candidate's unique attributes, including skills, certifications, and geographic location. This position offers access to health insurance, life insurance, disability coverage, parental leave, wellness benefits, and paid time off.Your ResponsibilitiesOversee scheduling and operational readiness for upcoming live sporting events in collaboration with internal teams and content partners.Provide real-time operational support for multiple simultaneous live streaming events.Take ownership of Tier-1 live events from start to finish, ensuring an exceptional viewer experience.Coordinate task execution among production teams, service partners, and supporting engineers during live events.Collaborate with senior engineers to address and resolve high-severity incidents and perform root-cause analyses.Compile post-event reports and operational summaries for Live Operations leadership.Assist in the development, testing, and implementation of operational guidelines and protocols.

Insomnia Cookies is growing in Stamford, CT and seeking a Store Operations Manager to lead daily operations. This role centers on building a strong team, maintaining high standards for food quality and customer service, and driving store performance. Comprehensive training and mentorship are provided, with opportunities for career growth. Key Responsibilities Recruit, coach, and develop part-time staff, including Shift Leaders, Cookie Crew, and Delivery Drivers. Oversee all service aspects: ensure food quality, deliver exceptional customer experiences, and maintain a friendly, clean store environment. Promote a culture focused on cookie quality, customer service, sales performance, and personal development for team members. Manage inventory and maintain proper controls. Plan and execute local marketing initiatives to engage the Stamford community. Compensation and Benefits Competitive base salary with a quarterly bonus structure. $50 monthly cellphone data plan stipend. Medical, dental, vision, and pet insurance options. 401K plan with employer matching. Paid time off: two weeks of vacation, Insomnia Personal Days, and paid sick leave. Access to the Cookie College training platform. Free cookies, company swag, and additional perks.

Global Elite Careers is hiring for a remote position based in Stamford, Connecticut. This team delivers financial services designed to help protect families and children. The company emphasizes integrity and aims to create a meaningful impact in clients' lives. What Sets This Role Apart Purpose-driven work: Contribute to a mission focused on safeguarding families and providing peace of mind through essential financial solutions. Remote flexibility: Manage work from home, balancing personal and professional commitments. Room to grow: Advancement and ongoing development are supported for those who show initiative and dedication. Direct client impact: Guide families as they plan for a secure financial future. Integrity first: Build trust by practicing honesty and transparency in every client interaction. Requirements Sincere interest in helping others and making a positive difference. Clear communication and strong interpersonal skills. Comfort working independently and within a team. High ethical standards and a commitment to integrity. Interview Process All interviews for this role will take place via Zoom video conferencing. Those who value empathy and integrity and want to support families while working remotely are encouraged to apply. This team is dedicated to making a difference in financial services.