About the role
Join Apna as a Business Analyst!
As a pioneering force in professional networking, Apna is dedicated to empowering India’s workforce by providing unparalleled networking and skill development opportunities. Established in 2019, we are the leading platform in India, connecting over 16 million users and 100,000 employers across more than 60 cities. Our rapid growth has been fueled by significant investments from top-tier firms such as Tiger Global, Lightspeed, and Sequoia, with funding exceeding $190 million.
We are currently looking for a talented Business Analyst to enhance our Operations team. The ideal candidate will play a crucial role in analyzing operational data, overseeing product functionality, and managing accounts to ensure our Support team's success.
Key Responsibilities:
- Operational Data Analysis: Analyze daily operational data, deriving insights that promote efficiency and elevate customer satisfaction.
- Data Pipelines and Queries: Construct and maintain effective data pipelines, while writing and optimizing SQL queries for seamless data management.
- Dashboard Creation: Create dynamic dashboards to visualize essential performance metrics and collaborate with stakeholders to fulfill reporting needs.
- CRM Tool Oversight: Manage and scrutinize data within our CRM, ensuring accuracy and supporting effective account management.

