Bilingual QA Analyst - French & English Proficiency

At TTEC Digital, we empower our clients to create an environment where employees feel appreciated and supported, because an exceptional customer experience starts with an engaged workforce. We envision a workplace where every employee can excel.We are currently on the lookout for a passionate CCaaS Architect to join our rapidly growing Google Practice team. If you have a zeal for cutting-edge technology, a commitment to continuous learning, and a desire to lead in the AI domain, we encourage you to apply. In the role of Architect, you will develop technical solutions tailored to meet the diverse requirements of our clients. You will take the lead in our Google delivery practice and collaborate closely with a team of dedicated professionals to implement solutions and achieve tangible results. You will be actively involved in the complete lifecycle of implementation projects while maintaining close communication with clients to address their specific needs throughout the process.

Join NielsenIQ as a Bilingual Sales Development Representative, where you will play a critical role in driving business growth by identifying and connecting with potential clients. You will leverage your English and French language skills to engage with diverse markets, ensuring effective communication and relationship building.

Maple, a Toronto-based health technology company, works to make healthcare more accessible for patients, providers, and organizations throughout Canada. Since 2015, Maple’s virtual healthcare services have reached nearly 4 million Canadians, supported by a network of over 2,000 healthcare professionals. The company has earned recognition from LinkedIn, Deloitte Canada, Globe & Mail, and Inspiring Workplaces for its growth and commitment to well-being. The team values entrepreneurship and a focus on health. Maple partners with consumers, employers, insurers, and public sector institutions to deliver seamless virtual care. Role overview The Bilingual Customer Support Coordinator (French/English) role is based in Toronto, Ontario, with a start date in June 2026. As the first point of contact for patients, healthcare providers, and prospective customers, coordinators handle a steady flow of live chat and email inquiries. The position centers on guiding users through the Maple platform, resolving questions, and making sure each person receives clear, helpful support. Coordinators balance speed, accuracy, and empathy in every interaction. The job involves following established workflows, using internal tools to troubleshoot, and escalating complex concerns to other teams as needed. Over time, the role develops strong prioritization skills and a consistent approach to high-quality support. Key responsibilities Provide prompt, accurate support to patients and providers via live chat and email. Troubleshoot platform issues by following set protocols and guiding users through solutions. Escalate complex issues to the appropriate internal teams when necessary. Handle a high volume of inquiries while maintaining attention to detail and quality. Ensure all interactions are professional, empathetic, and consistent. Adapt quickly to changes in workflows, tools, and processes as the company evolves. What success looks like Within the first 9 months, strong performance includes mastering support workflows, delivering clear and effective assistance, and contributing to a positive experience for every user.

Join our dynamic team at System Canada Technologies as a Bilingual Financial Customer Care Professional, where you'll provide exceptional support to our French and English-speaking clients. This role involves assisting customers with inquiries and resolving issues related to financial services, ensuring a high level of customer satisfaction.

EQ Bank is looking for a Bilingual Customer Care Representative based in Toronto. This position serves clients in both French and English, responding to questions and helping them find clear answers. What you will do Assist customers by phone, email, or chat in both French and English Address questions and explain solutions clearly Support a positive experience with each interaction Requirements Fluency in French and English Strong communication skills Ability to guide clients through questions and solutions

Join EntireHire and be part of an exciting team as we look for dedicated Bilingual Customer Service/Sales Specialists fluent in both French and English. In this dynamic role, you will engage with customers, providing exceptional service and support while driving sales. Your ability to communicate effectively in both languages will be crucial in ensuring customer satisfaction and achieving sales targets.

About Maple Maple, founded in 2015, is a health technology company focused on making healthcare more accessible and effective for patients and providers. The company’s virtual care platform reaches nearly 4 million Canadians and connects them with a network of over 2,000 healthcare professionals. Maple works across several channels: direct-to-consumer (B2C), employers and private insurers (B2B), and public sector institutions (B2I). Maple has been recognized among Canada’s fastest-growing virtual care companies, earning spots on LinkedIn’s Top 10 Startups, Deloitte Canada’s Technology Fast 50, and Globe & Mail’s Top Growing Companies. The culture values entrepreneurship, health, and well-being, with a focus on improving the healthcare system. Role Overview: Bilingual Client Success Associate – Channel Partnerships This role sits on the Channel Partnerships team in Toronto, Ontario. The team manages major commercial distribution channels, working closely with insurance providers and benefits brokers to deliver Maple’s virtual care services to their members. The Bilingual Client Success Associate (French/English) takes ownership of a partner portfolio, acting as the main point of contact. The position involves guiding partners from the moment a program is signed through to launch and ongoing support. Responsibilities include leading bilingual meetings, handling renewals, and troubleshooting issues independently. This position suits someone who enjoys building relationships, managing complex workflows, and growing as a client success professional. Key Responsibilities Act as the main day-to-day contact for a portfolio of channel partners, driving engagement and responsiveness. Oversee program launches, ensuring all technical and administrative steps are completed so members can access care without obstacles. Lead business reviews and maintain daily communications in both French and English, serving as a trusted contact for partners across Canada, including Quebec. Manage renewals: track timelines, prepare renewal materials, and coordinate pricing, contract, and eligibility details in an organized, proactive manner. Handle operational aspects of partnerships, such as eligibility management and billing cycles.

The Bilingual (French/English) Patient Observation Technician position at University Health Network is based in Toronto and focuses on patient safety within the hospital setting. This is a full-time role where attention to detail and clear communication are essential. Role overview Patient Observation Technicians play a key part in supporting the well-being of patients. The main responsibility is to monitor patients closely and help maintain a safe care environment. When concerns arise, technicians promptly alert clinical staff to ensure timely intervention. Requirements Fluency in both French and English Strong observational skills Ability to communicate effectively with clinical teams Location This position is located onsite in Toronto at University Health Network.

Join Sangoma Technologies Corporation as an Engineering Manager to lead our CX/CCaaS Platform team! In this pivotal role, you will drive the development and delivery of innovative customer experience solutions that empower businesses globally. Collaborate with cross-functional teams to enhance product offerings and ensure the highest quality standards.

At TTEC Digital, our mission is to empower clients by ensuring their employees feel valued and supported, as exceptional customer experiences begin with a committed workforce. We envision a workplace where employees can truly thrive.In collaboration with Five9, we deliver cutting-edge, AI-driven contact center solutions. While Five9 provides the cloud-native CCaaS technology, TTEC contributes extensive expertise in customer experience consulting, integration, deployment, and optimization. We are seeking a skilled Senior Implementation Engineer specializing in Five9 solutions to join our Professional Services team. This remote position, based in the US, will report directly to the Executive Director of Technology Consulting. In this role, you will be responsible for configuring the Five9 Intelligent CX Platform, developing integrations with third-party applications like CRM and ITSM systems, and conducting thorough end-to-end testing to ensure seamless functionality. This hands-on position demands experience in Five9 configuration along with development skills for building API integrations and customizing JavaScript/HTML scripts. You will engage with various components of the Five9 product suite, including VCC, IVR/IVA, WFA, QM/WEM, digital channels, and CRM/partner integrations, delivering high-quality configurations and successful deployments for TTEC’s enterprise clients.

Join Coface as a Senior Business Information Solutions Consultant where your bilingual skills in French and English will make a significant impact. You will be responsible for delivering innovative information solutions that enhance our clients’ business operations. Your expertise will help drive our strategic initiatives forward.

AbbVie Inc. is seeking a National Partnership Manager for Oncology and Hematology, based in Toronto. This position calls for someone fluent in both English and French, with a focus on building strong connections with healthcare providers throughout Canada. Role focus The National Partnership Manager will work to establish and nurture relationships with key healthcare professionals and organizations. Managing these partnerships supports AbbVie’s oncology and hematology portfolio and helps advance access to important therapies for patients. Key responsibilities Develop and oversee strategic partnerships with healthcare providers and organizations nationwide Manage key accounts related to oncology and hematology Lead projects that enhance patient access to AbbVie’s therapies Requirements Fluency in English and French Background working with healthcare providers or in partnership management Strong skills in communication and relationship management

Join a Leading Global SaaS Company | $28M Series B Funding Enjoy Tailored 1:1 CoachingToronto | Hybrid Work Model (3+ Days On-site)About CloudTalkCloudTalk, fueled by a significant $28 million Series B investment from esteemed investors such as KPN Ventures, Lead Ventures, Point 9, and HenQ, presents an innovative AI-driven business communication platform. We empower over 4,000 sales and support teams to leverage customer experience as their key competitive advantage, ultimately driving increased revenue.Our platform is adaptable for businesses of all sizes, from dynamic scale-ups like Deel to industry giants like Nokia, Glovo, and Revolut. Companies worldwide can facilitate impactful conversations, managing calls and messages seamlessly from a single interface.At CloudTalk, we strive to cultivate a unified ecosystem for sales and customer service communication, enabling professionals to engage in more productive and meaningful conversations.What Awaits You? Be part of one of Europe's fastest-growing SaaS companies Collaborate with state-of-the-art AI solutions in a rapidly expanding market Work within a diverse global team – connect with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check us out on Instagram Play a pivotal role in our journey towards achieving $100M ARRYour ResponsibilitiesAs an Account Manager at CloudTalk, you will be instrumental in driving client retention and expanding our portfolio. Your primary aim will be to enhance Net Revenue Retention (NRR) through strategic renewals, upselling, and fostering strong client relationships. You will act as a crucial liaison between our clients and internal teams, ensuring clients maximize their ROI from our platform while contributing to CloudTalk's overall business growth.To excel in this role, you will need to thoroughly understand your clients' unique operational challenges across various industries. By positioning yourself as a trusted advisor, you will align client objectives with tailored CloudTalk solutions.Drive Account Growth: Identify opportunities for organic growth, enhance platform usage, and introduce premium features to your existing client base.Be the Client Advocate: Represent your clients internally while effectively communicating CloudTalk's vision and value proposition.Collaborate for Success: Partner closely with our Product, Support, and Customer Engineering teams to ensure a seamless client experience.Build Long-term Relationships: Develop durable, strategic partnerships with key stakeholders.

Join the LRDG Language Research Development Group, a leading Canadian organization based in Montreal, specializing in online language education. With over 20 years of partnership with the Canadian government, we provide a unique blend of tutoring expertise and community support aimed at delivering quick and proven results.Are you passionate about teaching French? Looking for a steady source of income that fits your schedule? At LRDG, we offer the flexibility to create your own working hours from the comfort of your own home, eliminating commuting time and granting you more free time.We provide remote tutoring services to federal officials to enhance their French language skills, particularly in oral communication. Our educational materials are available to you, allowing you to customize your teaching approach to suit your learners' needs.

About Us:At Exiger, we empower businesses by transforming supply chains into strategic advantages. Our mission is to enhance safety and transparency across the globe. Through our state-of-the-art AI platform, 1Exiger, we provide immediate insights into complex supplier ecosystems, utilizing proprietary data and advanced AI technology to identify risks, automate compliance, and uncover efficiencies that lead to significant cost savings and long-term resilience. With over 550 global clients, including Fortune 500 companies and U.S. government entities, Exiger stands as an award-winning leader in supply chain AI solutions and is a FedRAMP® authorized provider.Role Overview:As an Associate in Research & Delivery, you will gain proficiency in a variety of research tools, including Exiger’s premier AI software, DDIQ. You will collect risk and compliance intelligence on individual and corporate entities, analyze the gathered data, and compile comprehensive narrative reports, all while receiving continuous feedback and training from our knowledgeable team.We invite you to submit your resume for consideration for the Associate, Research & Delivery position!Key Responsibilities:Generate and curate report content using a mix of web-based compliance tools, open-source resources, client data, and Exiger’s case management system.Craft clear, concise, and well-researched reports for clients utilizing a range of public records, databases, and web-based resources.Employ sound judgment and established best practices to conduct research, write, and edit cases across various products, scopes, jurisdictions, and complexities.Identify and escalate risk factors to the case manager as necessary.Effectively manage the lifecycle of cases, personal workload, and project pipeline.Communicate proficiently with colleagues and stakeholders, both verbally and in writing.Collaborate within a diverse multinational team to achieve intended outcomes.

Nelson Education Ltd. has shaped educational experiences for children and youth in Canada for over a century. As the country’s largest K-12 education content provider, Nelson focuses on accessible, engaging learning for all students. Solutions like Edwin, the company’s digital learning platform, deliver curriculum-aligned materials that support a range of learning styles and encourage critical thinking and creativity. The team listens to educators, students, and administrators, adapting offerings to fit their needs. Nelson values team members who care deeply about education and want to make a positive difference in communities. Role Overview The Freelance French Translator & Editor works remotely, reporting to the Content Producer (French) within the Content & Curriculum team. This role involves translating, adapting, and refining educational content for French Immersion and Core French students in K-12. Subjects include language arts, social studies, science, and mathematics. Projects are often high-profile and fast-moving, requiring a flexible approach and strong collaboration with team members to meet deadlines. Main Responsibilities French Content Development and Translation (65%) Translate, write, research, edit, storyboard, and develop materials for students and teachers using Edwin, aiming to boost engagement and retention. Clearly communicate requirements, delegate tasks, and review work from both Nelson staff and freelancers to manage competing priorities. Use agile workflows to create app-ready content for the Edwin platform. Respond quickly to content requests, including new development, licensing, or repackaging needs. Editorial Leadership (25%) Use customer feedback and usage data to help prioritize and plan content updates for the Edwin library with Content & Curriculum Leads and Specialists. Set up an editorial calendar for featured Edwin content in partnership with Content & Curriculum Leads and the Commercial team. Work closely with Content & Curriculum, Content Services, and Design teams to improve content quality.

Join our dynamic team at Turner Townsend as a Bilingual Recruiter! In this role, you will leverage your linguistic skills to connect with top talent across various sectors. We are seeking an enthusiastic professional who is passionate about recruitment and thrives in a fast-paced environment. Your ability to communicate effectively in both English and another language will be essential as you engage with candidates and clients alike.

Veeva Systems is an innovative, mission-driven company at the forefront of industry cloud solutions, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue in our last fiscal year and continue to present vast growth opportunities.Our core values drive us: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere company, we empower you to choose the work environment that suits you best, whether from home or in the office. We believe in fostering an atmosphere where you can excel.Join us in transforming the life sciences industry, making a lasting impact on our customers, employees, and the communities we serve.The RoleVeeva’s Vault Platform facilitates the swift development of enterprise applications for our Life Sciences clientele. These Vault applications enable our customers to conduct and manage clinical trials, maintain regulatory compliance, manufacture life-saving medications, and more. The Cloud Infrastructure team harnesses a variety of cloud and open-source technologies to deliver a platform that is massively scalable, robust, and highly available. We are looking for an Architect who is enthusiastic about creating and implementing a highly available, distributed, and secure system on a cloud platform. Your contributions will ensure the integrity of application and storage layers, including the development of replication strategies and the containerization of backend services.You will leverage a diverse range of cloud and open-source technologies to construct a highly available, robust, and immutable platform that powers all applications built on Veeva Vault.

Role overview The Menu Onboarding Consultant I at Toast, Inc. plays a key part in helping restaurant partners in Toronto set up and improve their online menus. This work supports restaurants as they enhance customer engagement and the dining experience. The position requires frequent interaction with both internal teams and external partners, focusing on a smooth and effective onboarding process. What you will do Guide restaurant partners step by step through the menu onboarding process Work closely with internal teams and external stakeholders to ensure each menu setup runs smoothly Support clients as they learn to use menu tools and features Communicate with French-speaking partners, using professional French language skills in all interactions Requirements Professional proficiency in French Clear communication and strong collaboration skills Experience working with both restaurant partners and internal teams Located in Toronto, Canada