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Bilingual English and Spanish Member Loyalty Representative

OportunOakland, CA
On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications include strong communication skills in both English and Spanish, a passion for customer service, and the ability to engage effectively with members. Candidates should demonstrate a commitment to helping others and possess the skills to thrive in a fast-paced environment.

About the job

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a purpose-driven financial services firm dedicated to making financial well-being accessible for all. Through innovative borrowing, saving, and budgeting options, Oportun equips its members to confidently pursue a brighter financial future. Since our inception, we have disbursed over $21.3 billion in responsible credit, saving our members more than $2.5 billion in interest and fees, and enabling them to save an average of over $1,800 each year.

WORKING AT OPORTUN


Joining Oportun means being part of a collaborative team that embraces diversity, equity, and inclusivity, where every voice is valued and encouraged. Our inclusive culture is fundamental to our performance and to achieving our mission of providing affordable credit to those underserved by traditional financial systems. We actively promote this culture through various employee resource groups.

POSITION OVERVIEW

Oportun is seeking enthusiastic candidates with backgrounds in customer service, sales, cashier roles, or hospitality to join us as Full-Time Member Loyalty Representatives. We view our customers as members, and our primary aim is to create an exceptional member service experience. Our representatives are dedicated to listening, assisting, and connecting with members across all touchpoints, including our physical stores and the communities surrounding them.

About Oportun

Oportun is a mission-driven financial services provider focused on making financial well-being accessible for everyone. With a commitment to responsible lending and a dedication to serving communities that are often overlooked by conventional financial institutions, Oportun empowers individuals to achieve their financial goals.

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