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Bilingual Customer Service Representative at HealthCare Support Staffing | Long Beach

On-site Full-time

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Experience Level

Entry Level

Qualifications

Required Qualifications:High School Diploma or GED. Fluency in Spanish is required. Previous experience in a call center or customer service environment. Demonstrated experience assisting members with inquiries and helping them enroll in marketplace coverage, along with health plan or managed care experience.

About the job

Key Responsibilities:

  • Handle incoming calls and efficiently process premium payments.
  • Manage a high volume of incoming calls, averaging 50-60 per day from members and providers.
  • Meet individual performance targets aligned with call center objectives.
  • Conduct eligibility verification for members.

About HealthCare Support Staffing, Inc.

HealthCare Support Staffing, Inc. (HSS) is a premier national healthcare recruiting and staffing firm with a strong track record of connecting skilled healthcare professionals with top clinical and non-clinical roles across the nation. We pride ourselves on our extensive relationships with leading healthcare providers, ensuring rapid access to outstanding career opportunities tailored to your expertise. Reach out to one of our Professional Recruiting Consultants today to discover how we can help you achieve a fulfilling and lasting career in healthcare.

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