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Bilingual Associate, Client Success – Remote (Contract)

WealthsimpleToronto Headquarters
Remote Contract

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Experience Level

Entry Level

Qualifications

To succeed in this role, you should possess:Fluency in both English and French, with excellent verbal and written communication skills. Strong problem-solving abilities and a client-focused mindset. Experience in customer service or a related field is preferred. A proactive approach to learning and adapting in a fast-paced environment.

About the job

Wealthsimple is hiring a Bilingual Associate, Client Success for a remote contract role based out of the Toronto headquarters. This position focuses on supporting clients as they manage their financial goals.

What You Will Do

  • Assist clients in both English and French, ensuring clear and effective communication
  • Provide responsive customer service, answering questions and resolving concerns
  • Help clients understand and use Wealthsimple’s products and services
  • Build positive relationships that contribute to client satisfaction

What You Bring

  • Fluency in English and French
  • Strong communication skills with a focus on clarity and empathy
  • Commitment to delivering helpful, timely support

About Wealthsimple

Wealthsimple is a leading financial services company dedicated to making investing easy and accessible for everyone. Our mission is to help people achieve their financial goals while providing exceptional service. As a remote-first company, we value flexibility and strive to create an inclusive culture that empowers our team members.

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