Backend / API Engineer, Privacy Products

We are seeking a talented and detail-oriented Technical Writer for an urgent 3-month contract role. The successful candidate will be responsible for creating high-quality documentation for our Product, API, and SDK, specifically for Android and iOS platforms. If you are passionate about technical communication and possess a strong ability to convey complex information clearly and effectively, we want to hear from you!

About Vapi:At Vapi, we are pioneering a transition to voice as the primary interface for human interaction.Our platform stands out as the most adaptable solution for deploying voice agents.In just two years, our community has grown to over 600,000 developers, with an addition of over 2,000 daily.Experience Vapi now!Role Overview:We are searching for a Senior Technical Writer who excels in managing product information, not just writing technical documents.Our rapid development cycles mean documentation can quickly become outdated—treating documentation drift as a critical issue is essential.Our support team relies on accurate documentation to assist customers. When documents are flawed, it slows down support, frustrates users, and requires engineers to clarify what should be documented.We handle intricate concepts, and the clarity of our documentation can directly impact developer satisfaction and retention.This position reports to the VP of Product, emphasizing the importance of documentation in our product experience.While we utilize AI for documentation, it cannot validate content. We require a human expert to ensure accuracy and relevance.Key Responsibilities:First 30 Days:Become proficient with the Vapi platform by creating and testing features.Review and critically evaluate existing documentation.Identify the top three questions developers frequently ask and provide comprehensive answers.Collaborate with the support team to understand common pitfalls.Draft and publish your first technical document, gather feedback, and refine it.Next 60 Days:Take full ownership of developer-facing documentation: API references, quickstarts, guides, tutorials, knowledge base, and FAQs.

About Vapi:At Vapi, we are revolutionizing the way humans interact with technology by making voice the primary interface.Our platform is the most adaptable solution for deploying voice agents.In just two years, we've grown our community to over 600,000 developers, adding more than 2,000 new members daily.Explore Vapi's capabilities now!Why We’re Hiring:We’re seeking a Technical Writer who can take charge of product information and ensure its accuracy.Given our rapid pace of development, we need someone who can keep documentation up-to-date, treating any discrepancies as critical issues.Our support team relies on accurate documentation to assist customers, and our AI functionalities depend on this information as well. Misinformation leads to delays and frustration.We deal with complex concepts that require clarity. A well-informed developer can create exceptional solutions, while confusion can lead to churn.This position reports directly to the VP of Product, highlighting the importance of documentation in our overall product experience.While AI can generate content, it lacks the ability to verify its accuracy. Your expertise will be essential to ensure that all materials are reliable.What You'll Do:First 30 Days:Gain hands-on experience with the Vapi platform. Create and break components to understand functionality.Review all existing documentation critically to assess its quality.Identify the top three questions developers frequently ask and provide comprehensive answers.Collaborate with the support team to uncover common pain points.Draft and publish your first documentation piece, gather feedback, and refine it accordingly.Next 60 Days:Take ownership of the developer-facing documentation lifecycle: API references, quickstart guides, tutorials, knowledge bases, FAQs, and more.

About UsAt Sierra, we are on a mission to transform how businesses interact with their customers through cutting-edge AI technology. Based in the vibrant city of San Francisco, we also have offices expanding in Atlanta, New York, London, France, Singapore, and Japan, fostering a global presence.Our core values - Trust, Customer Obsession, Craftsmanship, Intensity, and Family - are the bedrock of our culture and drive our commitment to excellence in everything we do.Our visionary co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from their leadership roles at Salesforce, Google, and Facebook, ensuring we are at the forefront of AI innovation.What You'll DoDrive the Future of AI Agents: Lead the charge in revolutionizing customer-business interactions by guiding companies in the development of AI agents that embody their unique brand identity.Prioritize Customer Needs: Address the diverse requirements of our users, including customers seeking support, CX managers optimizing processes, and developers extending our platform's capabilities.Innovate Relentlessly: Explore and implement new tools and processes that define the future of AI agents, paving the way for the next generation of business solutions.Collaborate Effectively: Work hand-in-hand with engineering, design, and leadership teams to create a seamless and integrated product experience.Provide Strategic Guidance: Become a trusted advisor to our customers in collaboration with sales and other operational teams to ensure their success.Own the Product Lifecycle: Manage the product from conception through execution, ensuring high standards are met at every stage.

Giga, an AI startup based in San Francisco’s Dogpatch neighborhood, partners with Fortune 500 companies to build AI agents that understand emotions, resolve issues efficiently, and scale across complex organizations. Backed by a $61M Series A, Giga supports companies like DoorDash with solutions for regulated environments, handling voice, chat, and email channels where accuracy and compliance are essential. The team is growing quickly and focuses on voice intelligence, aiming to become the leading AI platform for enterprise automation. Giga’s technology reaches millions daily, and team members have genuine autonomy to drive change alongside experienced founders. For more about Giga’s growth and partnerships, see this Fortune article and the DoorDash partnership update. Role overview The Founding Technical Writer will shape how Giga’s engineering work is communicated to the world. This role focuses on creating technical blog posts, detailed teardowns, and stories that showcase Giga’s engineering culture and breakthroughs. The emphasis is on quality and clarity, with a standard similar to Anthropic’s engineering blog or Ramp’s Builders blog. The marketing team handles distribution, allowing the writer to concentrate on content and craft. What you will do Produce two flagship technical posts per month (1,500–3,000 words each). These are in-depth, interview-driven pieces published with your byline and designed to be shared among engineering teams. Create two shorter pieces per month, such as tactical teardowns, customer engineering stories, or technical point-of-view articles. Develop editorial and source material for major product launches, collaborating closely with Giga’s engineering team. Requirements Writers who have experience with high-standard engineering blogs and can bring a thoughtful, narrative approach to technical storytelling will thrive in this role.

About UsParallel is a leading web infrastructure company empowering businesses across sales, marketing, insurance, and software development to create state-of-the-art AI agents. Our innovative products provide flexible and robust programmatic access to the web.With a successful funding round of $130 million from prestigious investors including Kleiner Perkins, Index Ventures, Spark Capital, Khosla Ventures, First Round, and Terrain, we are assembling a stellar team of engineers, designers, marketers, and operational experts to revolutionize web technology for AI.Role Overview: As a key member of our technical staff, you will be responsible for developing and maintaining our backend infrastructure, which currently manages millions of requests daily. Your focus will be on ensuring high reliability and performance while exceeding customer expectations as we expand our services. You will also play a crucial role in maintaining our API, making it user-friendly and easy for developers to integrate.What We Seek: You possess a profound understanding of distributed systems, database management, and maintainable code architecture. Your ability to evaluate trade-offs between speed, scalability, and developer experience is essential. You are passionate about creating products and APIs that have significant real-world impact and are beloved by developers.Life at ParallelOur team operates fully in-person between our headquarters in Palo Alto and our San Francisco office. We pride ourselves on being a flat organization with a dense talent pool dedicated to tackling complex technical and creative challenges.We are looking for individuals who share our enthusiasm for applying science, creativity, and consistency to solve large, intricate problems that yield substantial outcomes. Our core values include:Customer Impact: We take ownership of delivering tangible results for our clients.Craftsmanship: We obsess over every detail, as quality compounds.Change Acceleration: We prioritize rapid shipping and swift adaptation, bringing innovative ideas to production.Win-Win Solutions: We creatively turn challenges into opportunities.High-Conviction Decisions: We embrace experimentation; we learn from failures and celebrate our successes.Compensation & BenefitsCompetitive salaryGenerous equity optionsVisa sponsorship available401K retirement plansDaily lunch and office snacks

Join Hive as a Technical Content Writer and be part of a dynamic Marketing Team. In this role, you will craft engaging and informative content across various platforms, including our Hive Engineering blog, newsletters, white papers, and opinion pieces. You will juggle multiple projects daily and work closely with our design team based in India. We are seeking a meticulous individual who thrives under deadlines and possesses a knack for storytelling. Your creativity and technical insight will enable you to produce data-driven content that resonates with our audience. A strong writing portfolio and a solid grasp of technical concepts are highly favored. This is an exceptional opportunity to witness the inner workings of a rapidly growing startup in the AI sector.

About the Team:Join the OpenAI API team, where we empower developers to leverage OpenAI’s models in a secure, reliable, and scalable manner. Our objective is to simplify the process for developers to create groundbreaking products using our AI models. We manage the foundational infrastructure and product layers that facilitate millions of developers in integrating our models, fine-tuning behaviors, managing data, and providing exceptional user experiences. Collaborative efforts across product, research, and engineering teams fuel our drive for innovation and translate directly into customer value.About the Role:As the API Agents Product Manager, you will play a pivotal role in shaping the future of agent applications built on our AI models. You will prioritize initiatives and spearhead enhancements to model capabilities, skillfully balancing user requirements, safety protocols, and technical advancements. This position is ideal for a proactive, tech-savvy PM who enjoys tackling complex, ambiguous challenges through structured product strategies and close collaboration with clients, engineers, and researchers.This position is located in San Francisco, CA, and we offer relocation assistance.Your Responsibilities Include:Gain deep insights into the challenges faced by agent builders, identifying opportunities for our products and models to expedite the development of agents.Establish strategic priorities and a roadmap aimed at enhancing agentic infrastructure for API users, with a focus on user outcomes and new capabilities.Collaborate technically with research and engineering teams to translate priorities into developer products and features (SDKs, APIs, etc.).Deliver swiftly while upholding high standards for product quality and user experience.Ideal Candidate Traits:5+ years of product management or equivalent industry experience.Demonstrated success in developing for developers, with a keen sense for designing intuitive, scalable APIs and primitives from initial experimentation to production.Experience working closely with high-growth tech companies.Hands-on experience driving product initiatives in dynamic environments.

Join Anthropic as a Product Manager focused on API Growth! In this role, you will drive the development and expansion of our API products, ensuring they meet customer needs and align with our strategic goals. You will collaborate with cross-functional teams, including engineering, design, and marketing, to create innovative solutions that enhance user experience and drive engagement. Your insights will be critical in shaping the future of our API offerings.

About the RoleAs a leader in the rapidly evolving field of automated video editing, Descript is at the forefront of innovation. Our platform empowers media companies to transform thousands of podcast episodes into engaging social media clips and enables marketing teams to effortlessly produce product demos with each release. Agencies can streamline client content processes while maintaining consistent branding, all at scale.In your role as the Product Manager for this pioneering initiative, you will develop and oversee the platform that makes these capabilities a reality. You will design APIs that allow developers to programmatically import media, implement AI-driven edits, and export content. Essentially, you will be transforming Descript's robust editing functionalities into a reliable infrastructure that media enterprises can trust.

Role Overview OpenAI is looking for a Product Manager focused on API Infrastructure to help guide the direction of its API products. This position is based in San Francisco and works at the intersection of engineering, design, and business functions. What You Will Do Work with engineering, design, and business teams to set and execute the product roadmap for API infrastructure. Gather requirements and define user stories that reflect the needs of developers and businesses using OpenAI's APIs. Prioritize features by considering user feedback and business impact. Lead cross-functional teams and keep communication clear between all stakeholders to help products succeed.

About UsAt Physical Intelligence, we are revolutionizing the integration of general-purpose AI into the physical realm. Our diverse team of engineers, scientists, roboticists, and entrepreneurs is dedicated to developing foundational models and learning algorithms that will empower today's robots and tomorrow's physically-actuated devices.The TeamOur Operations department comprises three key functions: Prototyping, Process Engineering, and Production Operations. This position is situated in the Prototyping team, where innovative research transforms into actionable plans that set the stage for downstream activities.Key Responsibilities:- Validate instructional materials before they are handed over to Production Operations, ensuring precision, thoroughness, and preparedness for execution.- Convert prototyping results into organized, production-ready instructions that reflect a consistent structure and logic.- Identify optimal methods for delivering instructions to end users.- Collaborate with our international team to tailor instructional delivery for diverse audiences, including alternative language instructions and instructional videos.- Create and uphold instruction templates in collaboration with the Process Engineering team.- Oversee and assist the on-site instruction-writing team, managing review workflows and prioritization effectively.- Develop scalable documentation processes covering data collection, evaluation, scorecards, and quality assurance for instruction sets.- Work in partnership with Prototyping to enhance the quality of handoffs and minimize rework in downstream processes.- Represent instruction-writing needs in tooling, template design, and standard release protocols.- Define and monitor instruction quality and coverage metrics as our output scales.- Facilitate international rollouts by ensuring instructions are ready for localization, adaptable to regional needs, and suitable for use across distributed Production Operations teams.Equal Opportunity Statement:In compliance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

At Mercury, we are redefining the banking stack for startups, emphasizing a meticulously crafted, straightforward, and powerful product experience. We envision a future where financial software operates seamlessly on your behalf. Mercury's API serves as the conduit for our most ambitious clients to engage with us programmatically: retrieving transaction data, managing accounts, and integrating with AI-driven workflows through tools like MCP. Our goal is to create a Mercury that can converse with customers and AI agents, answering queries and facilitating actions. We are in search of a dynamic Product Manager to spearhead Mercury's API, oversee integrations with the wider AI and developer tool ecosystem, and innovate AI-powered product experiences that render Mercury both programmable and intelligent. This position is ideal for individuals with a background in API and AI development who recognize the potential of making banking programmable as one of today's most intriguing product challenges. *Mercury operates as a fintech company and is not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC. Key Responsibilities: Lead the roadmap for Mercury's API, transitioning it from niche, read-heavy usage to a robust platform that empowers customers to innovate on top of Mercury. Formulate Mercury's strategy for engagement with the broader ecosystem of AI tools and developer platforms, determining capability exposure, integration prioritization, and our standing in agentic workflows. Envision how AI can transform customer interactions with their finances within Mercury, from asking questions about their business to executing actions autonomously. Gain a comprehensive understanding of how Mercury's most technical customers currently utilize our API and identify unmet needs. Collaborate with engineering teams to make informed technical decisions regarding API design, data access, and capabilities, ensuring clear communication and understanding. Work closely with Mercury’s growth and partnerships teams to position our API and AI products as key competitive advantages in customer acquisition and retention. Thriving in a fast-paced environment where leadership is deeply invested in this domain and expects innovative thinking and rapid execution. Qualifications for Success: A genuine enthusiasm for the evolving landscape of AI and its implications for financial technology.

Join our innovative team at Braintrust as a Documentation Engineer. In this role, you will be responsible for creating, managing, and optimizing documentation for our cutting-edge technology solutions. You will work closely with cross-functional teams to ensure clarity and accuracy in all technical literature, enabling our users to leverage our products effectively.

fluidstack is hiring a Data Center Process Engineer (Technical Writer) based in San Francisco, CA. This role centers on developing and maintaining documentation to support safe and efficient data center operations. Key Responsibilities Create and update process and procedure documents for data center workflows Write technical documentation that is clear, concise, and easy for internal teams to use Support improvements in operational workflows by providing accurate and detailed documentation Location This position is located in San Francisco, CA.

Mercury is looking for a Senior Product Marketing Manager to focus on API and Agentic Banking. This role is open to candidates based in San Francisco, New York, Portland, or working remotely from Canada or the United States. Key responsibilities Develop product stories that highlight the value of Mercury’s API and Agentic Banking offerings. Design and run go-to-market strategies for both new and existing products. Collaborate with engineering, sales, and customer success teams to align product direction with what the market needs. Create messaging that drives product adoption and connects with customers. Team collaboration This position works closely with cross-functional groups to help ensure Mercury’s products meet and aim to exceed customer expectations.

Join WRITER: Revolutionizing AI in the WorkplaceAt WRITER, we empower leading enterprises to harness the potential of AI-driven work. Our mission is to enhance human capabilities through superintelligence, proving that transformative AI can connect IT and business teams for comprehensive enterprise evolution. With our cutting-edge platform, industry giants like Mars, Marriott, Uber, and Vanguard are developing AI agents grounded in their unique data, powered by WRITER’s enterprise-grade LLMs. As a $1.9 billion company, backed by top-tier investors like Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is swiftly establishing itself as a trailblazer in enterprise generative AI.Founded in 2020, with offices in San Francisco, New York City, Austin, Chicago, and London, our innovative team is eager to expand. We seek dedicated, intelligent builders to join us on our mission to redefine the future of work through AI. About the RoleWe are on the lookout for a talented Product Analyst to elevate our understanding and development of our platform. In a landscape where AI is transforming every sector, your insights will be crucial in ensuring WRITER’s products not only satisfy but anticipate the dynamic needs of our enterprise clients. This role presents an exciting chance to analyze user behavior, feature performance, and product-market fit, directly influencing our strategic direction and growth during this remarkable era of innovation.This position offers a hybrid work model across our hubs in San Francisco, New York City, Chicago, and Austin. You will report to the Director of Analytics.‍ Key ResponsibilitiesConduct detailed analyses on user adoption, engagement trends, and feature utilization across our AI platform to drive product understanding.Influence product strategy through the design, analysis, and interpretation of A/B tests, providing data-driven recommendations that shape our roadmap.Identify user journey friction points and opportunities using analytical tools like FullStory, translating findings into actionable insights for product and design teams.Develop and implement ELT-based data models with SQL and dbt, ensuring rigorous testing and validation for data accuracy and integrity.Collaborate with cross-functional teams, including product managers, engineers, and designers, to define success metrics and improve product offerings.

Join Distyl, a dynamic and innovative company at the forefront of technical content development, as a Technical Content Creator. In this role, you will craft engaging, accurate, and informative content that helps our audience understand complex technical concepts. Your creativity and expertise will be essential in producing high-quality documentation, blog posts, and other content formats that resonate with both technical and non-technical audiences.

About WRITERWRITER empowers leading enterprises to harness AI-driven productivity. Our mission is to enhance human capabilities through advanced superintelligence. We are demonstrating this potential with reliable AI solutions that integrate IT and business teams, fostering transformation across organizations. With our comprehensive platform, numerous companies, including Mars, Marriott, Uber, and Vanguard, are developing and implementing AI agents rooted in their proprietary data and powered by WRITER's enterprise-grade LLMs. With a valuation of $1.9B and support from top-tier investors such as Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is firmly establishing itself as a frontrunner in the realm of enterprise generative AI.Since our inception in 2020, with offices in San Francisco, New York City, Austin, Chicago, and London, we are driven by a vision to innovate and accelerate. We are inviting talented, dedicated builders and innovators to join us in revolutionizing the future of work through AI. About the RoleAt WRITER, our growth is intrinsically linked to empowering our users to produce superior content rapidly and at an unparalleled scale. As a Strategic Solutions Architect, you will play a crucial role in this initiative, collaborating with our most significant and strategic prospects to identify, validate, and create innovative generative AI solutions that deliver substantial business value. Your role transcends mere product sales; it involves a deep comprehension of intricate enterprise requirements and constructing a future where AI reshapes our customers' operations. You will be pivotal in determining how leading global companies adopt and scale AI, having a tangible impact on their success and WRITER’s ongoing leadership in the enterprise generative AI domain.This is a full-time, hybrid position based in our San Francisco office. You will report directly to the VP of Solutions Architecture.‍ What You'll DoLead strategic technical discovery sessions with Fortune 500 prospects and clients, translating complex business challenges into actionable, impactful technical solutions for AI-powered initiatives.Design and architect scalable, robust, and secure generative AI solutions tailored for enterprise clients, leveraging WRITER's platform, APIs, and customized applications to address critical business needs.Oversee the creation and implementation of persuasive proofs of concept (PoCs) and demonstrations, developing custom templates and integrating WRITER's capabilities to highlight transformative value.