About the job
Position: AV Technical Operations Manager
Contract Type: Permanent & Full-time
Working Hours: 08:30-17:30 with flexibility for live events
Salary: £60,000 - £68,000 based on experience, inclusive of company benefits.
Interview Process: Two stages (Virtual and In-person)
Join Yorktel-Kinly, a global leader in collaborative technology, systems integration, and managed services. Our mission is to revolutionize workspaces, streamline complexity, and empower our workforce. Our expertise encompasses AI-driven room monitoring, round-the-clock support, and a distinct enterprise service layer, granting us enhanced agility, efficiency, and precision.
With 27 offices spanning 11 countries, a dedicated team of 1,600 professionals, 900 specialized accreditations, over 40 years of industry experience, and a client base of 2,500, we are committed to providing scalable, secure, and sustainable solutions worldwide.
We are excited to welcome a skilled Audio Visual professional to our prestigious client site, where you will play a vital role as a best-in-class Level 3 Audio Visual Operations Manager.
In this pivotal position, you will ensure the seamless, high-quality, and efficient delivery of AV services in a dynamic, tech-driven setting. This role demands strong technical expertise, effective leadership, and exceptional organizational skills to oversee daily operations, implement governance, and foster accountability within the team.
A crucial aspect of your responsibilities will be to utilize your comprehensive understanding of Yorktel-Kinly's services and resources to proactively identify areas for enhancing the client's AV offerings.
As a key point of contact, you will support the client AV Manager in maintaining operational consistency and upholding high standards across all UK Audio Visual operational services.
Key Responsibilities:
Identify opportunities to address service gaps or improve the client’s existing AV offerings.
Assist the client AV Manager, responsible for UK Audio Visual Operations.

