Qualifications
Key Responsibilities:Oversee the safe movement of vehicles into and out of the Inspection Center for repairs, ensuring production and quality objectives are achieved or surpassed. Consistently meet or exceed inventory production targets on a daily, weekly, and monthly basis. Manage the daily operations of your team; assess team strengths and weaknesses, identify opportunities for improvement, and implement effective strategies. Engage with your team, providing coaching, development, and performance management; deliver constructive feedback and demonstrate essential skills. Foster a collaborative work environment that encourages positive communication, team unity, and alignment with Carvana's core values. Communicate proactively with team members, ensuring clarity around expectations, performance metrics, and goals. Address and resolve conflicts among team members effectively. Monitor compliance with established systems, policies, procedures, and performance standards. Evaluate and approve identified mechanical and physical defects of incoming inventory. Lead production associates and collaborate with the Inspection Center General Manager to assess inventory for repair or rejection based on estimated repair costs and overall vehicle quality.
About the job
About Carvana
At Carvana, we believe in a different kind of car buying experience. We sell vehicles, but we do not employ traditional car salesmen. Our commitment is straightforward: we will never sell a vehicle to a customer that we would not feel comfortable selling to our own family. To uphold this promise, we have established numerous Reconditioning Centers nationwide, where every vehicle undergoes thorough inspections, refinements, and professional photography before being listed on our website. Our Carvana Certified 150-point inspection process ensures that each car adheres to our high mechanical and aesthetic standards.
Our mission is to provide our customers with an exceptional, hassle-free car buying experience by offering only the finest quality vehicles. We are searching for dedicated and skilled individuals who can help us fulfill this commitment.
If you believe you have what it takes to enhance our team, read on to discover the specifics of the role!
Position Overview:
The Automotive Service Manager position is a key supervisory role that involves directly managing and nurturing a team of hourly associates within our Inspection Center to consistently meet production targets. Please note that this role is not eligible for visa sponsorship.
About Carvana
Carvana is revolutionizing the car buying experience. Our commitment to quality and customer satisfaction drives us to ensure that every vehicle is meticulously inspected and prepared for sale, making car buying as straightforward and enjoyable as possible.