About the job
Join Our Dynamic Team!
As a Parts Specialist at Carvana, you will deliver exceptional customer service by assisting customers with parts identification, fulfilling orders, and making product recommendations. Your expertise will ensure that customers receive the ideal parts along with expert guidance and outstanding service. You will also play a vital role in managing our parts inventory and delivering high-quality assistance to our internal shop team.
Pay Range: $20-$22 per hour
Your Key Responsibilities:
- Welcome customers with a friendly demeanor and professionalism.
- Precisely identify and recommend automotive parts tailored to customer and technician requirements.
- Source and order intricate automotive parts for both customers and our internal shop team.
- Handle sales transactions, including processing parts orders and returns.
- Ensure the parts counter and stockroom are clean and well-organized.
- Assist in inventory management and stock replenishment.
- Collaborate with the internal shop team and suppliers to guarantee timely parts delivery.
- Offer technical support and advice regarding parts compatibility and installation.
- Address customer inquiries and resolve concerns promptly and professionally.

