About the job
Responsibilities:
- Perform vehicle services and repairs accurately and efficiently according to Monro’s operational standards.
- Tire Services: Execute wheel removal, balancing, patch/plug repairs, tire changing, mounting, installation, and TPMS servicing.
- Vehicle Services: Conduct lubrications, oil changes, and basic maintenance such as bulb, wiper blade, and filter replacements, as well as battery testing and installations.
- Complete Monro’s Courtesy Inspection process for every vehicle, documenting and communicating any additional necessary services and repairs.
- Assist in inventory management, including pulling tires and parts, as well as unloading and stocking inventory.
- Maintain store cleanliness and organization, adhering to Monro’s standards for a guest-ready environment.
- Perform all services in compliance with Monro’s safety protocols, including Wheel Torque, Oil safety, and other procedures.
- Test drive vehicles per Monro’s Road Test policy, ensuring adherence to local traffic and safety laws.
- Understand and comply with company policies, governmental standards, and safety protocols as outlined in training materials.
- Keep technical knowledge up-to-date through the completion of all required Monro University training courses.
- Assist management in guest care, work order completion, register duties, facility maintenance, and external purchase orders.
- Act as a secondary key carrier, responsible for basic opening and closing duties.
- Effectively communicate all products and services offered by Monro to guests.
- Perform additional duties as assigned.

