About the job
About Carvana
At Carvana, we redefine the car buying experience. Unlike traditional dealerships, we don't just sell cars; we prioritize integrity and quality. Our commitment is simple: we ensure that each vehicle meets the high standards we would expect for our own families. To achieve this, we've established multiple state-of-the-art Reconditioning Centers nationwide, where every vehicle undergoes a meticulous inspection and restoration process utilizing our Carvana Certified 150-point inspection system. This thorough procedure guarantees that all vehicles meet our strict mechanical and cosmetic criteria.
We are dedicated to providing an exceptional, hassle-free car buying experience, and we're on the lookout for passionate professionals who share our commitment to quality and customer satisfaction. If you believe you have what it takes to be part of our innovative team, we encourage you to continue reading!
Position Overview:
The Automotive Detail Manager is a pivotal supervisory role, responsible for leading and developing a dedicated team of associates within our Inspection Center. You will play a crucial part in ensuring that we consistently meet production targets while maintaining our high quality standards. Please note that this role is not visa eligible.
Key Responsibilities:
- Oversee the safe movement of vehicles in and out of the Inspection Center to ensure timely repairs while consistently meeting or exceeding production and quality benchmarks.
- Achieve and surpass daily, weekly, and monthly inventory production goals.
- Supervise the daily operations of your team, identifying strengths and areas for improvement to foster a high-performing work environment.
- Engage with your team by providing coaching, performance management, and constructive feedback to enhance their skills.
- Foster a positive team culture that encourages open communication, collaboration, and alignment with Carvana’s core values.
- Effectively communicate expectations and performance standards to all team members.
- Address and resolve any conflicts that may arise among team members.
- Ensure compliance with all operational systems, policies, and performance standards.
- Review inventory for mechanical and physical defects upon arrival.
- Collaborate with the Inspection Center General Manager to determine inventory repair viability based on cost and quality assessments.
