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Audio Visual Operations Technician

KinlyLondon, England, United Kingdom
On-site Full-time £45K/yr - £50K/yr

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Experience Level

Experience

Qualifications

Key Responsibilities:Provide Level 3 incident management and resolution for all AV equipment and systems across clients' London and regional facilities, including troubleshooting and repairing audio, video, lighting, and control systems. Conduct proactive health checks and preventative maintenance for critical AV infrastructure, ensuring optimal performance.

About the job

Kinly is hiring an Audio Visual Operations Technician for a permanent, full-time role in London. This position supports a high-profile client site and centers on managing and maintaining advanced AV systems. Working hours total 40 per week, with shifts scheduled between 7:30 AM and 6 PM.

What you will do

  • Maintain, support, and optimize complex audio visual technology to keep systems reliable and available.
  • Monitor AV environments, respond promptly to incidents, and troubleshoot technical issues to reduce downtime.
  • Contribute insights on technology roadmaps and system integration, focusing on process automation and efficient service management.
  • Deliver event support and end-user assistance, including Level 2 support for colleagues.
  • Communicate effectively with both technical and non-technical stakeholders in a professional services context.

Requirements

  • Strong technical background in managing and supporting complex AV systems.
  • Experience with troubleshooting, incident response, and proactive system monitoring.
  • Ability to advise on technology integration and process improvement.
  • Excellent communication and customer service skills, especially within professional services.

Compensation and benefits

  • Salary range: £45,000 - £50,000, depending on experience
  • Company benefits package

About Kinly

Kinly is a leader in the fields of collaboration, systems integration, and managed services, dedicated to enhancing work environments and empowering teams with cutting-edge technology solutions.

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