About the job
Kinly is hiring an Audio Visual Operations Technician for a permanent, full-time role in London. This position supports a high-profile client site and centers on managing and maintaining advanced AV systems. Working hours total 40 per week, with shifts scheduled between 7:30 AM and 6 PM.
What you will do
- Maintain, support, and optimize complex audio visual technology to keep systems reliable and available.
- Monitor AV environments, respond promptly to incidents, and troubleshoot technical issues to reduce downtime.
- Contribute insights on technology roadmaps and system integration, focusing on process automation and efficient service management.
- Deliver event support and end-user assistance, including Level 2 support for colleagues.
- Communicate effectively with both technical and non-technical stakeholders in a professional services context.
Requirements
- Strong technical background in managing and supporting complex AV systems.
- Experience with troubleshooting, incident response, and proactive system monitoring.
- Ability to advise on technology integration and process improvement.
- Excellent communication and customer service skills, especially within professional services.
Compensation and benefits
- Salary range: £45,000 - £50,000, depending on experience
- Company benefits package

