Associate Technical Consultant

Miratech is seeking a Technical Solution Analyst focused on Network & Infrastructure for its Mexico City office. This position centers on analyzing and developing solutions that strengthen the company’s network and infrastructure systems. Role overview This role involves working closely with teams across the organization to support the implementation and improvement of technology solutions. The Technical Solution Analyst applies technical knowledge to address challenges and optimize network and infrastructure performance. Collaboration Expect to partner with colleagues from different departments, sharing insights and ensuring that technology initiatives align with business needs. Effective communication and teamwork are essential in this position. Location This role is based in Mexico City.

Join our dynamic team at Teltonika Networks as a Networking and IoT Technical Support Engineer in Mexico City, Mexico. In this pivotal role, you will collaborate with internal teams and clients, offering technical expertise to tackle complex networking challenges while supporting the integration of Teltonika's innovative products into customer solutions.Our networking solutions business unit specializes in manufacturing cutting-edge industrial and enterprise connectivity equipment, including routers, switches, gateways, and modems. Our devices are at the forefront of Industry 4.0, Smart City initiatives, and Green Energy projects, providing unparalleled connectivity in the most demanding environments.At Teltonika, you have the opportunity to enhance your technical skills and advance your career within a rapidly growing global IoT organization, working with state-of-the-art networking technologies.Your responsibilities will include:Engaging in pre-sales and post-sales communications with local market customers, both in-person and remotely.Independently resolving technical issues related to customer configurations, firmware/software, and other sources.Serving as a crucial link between Teltonika Networks' R&D/HQ and clients, facilitating the resolution of intricate technical challenges.Utilizing Linux-based operating systems, industrial protocols, and various networking services and protocols, including occasional interactions with third-party peripherals.Conducting training sessions for employees and clients on our products and solutions.

Flix is working to make travel more accessible, sustainable, and affordable. The company offers a workplace with competitive pay, professional growth opportunities, and a focus on innovation. Role Overview The Infrastructure Analyst will define and execute the strategic vision and day-to-day management of Flix’s infrastructure in the assigned region of Mexico. This position blends infrastructure development, stakeholder management, market analysis, and project coordination to support Flix’s expansion goals. The role is central to ensuring site accessibility, long-term planning, and collaboration with both public and private partners, as well as exploring new areas identified through fieldwork. Main Responsibilities Identify new markets and site opportunities that fit Flix’s expansion strategy. Lead exploration of potential locations in line with company growth plans. Oversee legal documentation review to assess feasibility and define property accreditation and contract execution strategies. Coordinate with property owners, developers, and legal teams to formalize contracts. Manage and track multiple infrastructure and access projects (over 10), ensuring timely execution and cross-team collaboration. Work with business partners, operations, and municipal authorities to resolve infrastructure or permit issues. Handle contract renewals and administrative processes with accuracy and legal compliance. What We’re Looking For Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Comfort working in a dynamic setting and managing multiple priorities. Experience with project management and team coordination. Location Mexico City

IndustryTechnical / Data InfrastructureWork ArrangementRemoteJob TypeFull-timeWork ScheduleStandard business hours with required overlap with US Pacific Time (PST)Locations: LATAM: Mexico City (Mexico), Bogotá (Colombia), São Paulo (Brazil), Buenos Aires (Argentina), Caracas (Venezuela), Honduras (Dominican Republic)Anywhere in LATAMAbout Pearl TalentPearl Talent connects elite candidates with leading startups in the US and EU, representing the top 1% of talent globally. Our clients have collectively raised over $5 billion, backed by industry giants such as OpenAI, a16z, and Founders Fund. We seek driven candidates who excel in their fields and can build long-term partnerships with our clients.Discover our mission and values: WATCH HEREWhy Work with Us?At Pearl, we offer more than just job placements; we provide access to exceptional opportunities that allow you to collaborate with visionary founders from the US and EU. Our focus is on your growth, ensuring you are challenged in your role and laying the foundation for a meaningful career.About the CompanyOur client operates at the forefront of technology, combining data, infrastructure, and machine learning to create large-scale datasets that drive advanced analytics and AI solutions. Their work empowers organizations to make informed decisions through real-world visual and geospatial insights, all within a dynamic and ownership-driven environment where data integrity and execution excellence are paramount.Role OverviewThe Infrastructure Analyst will analyze roadway video and imagery to identify, classify, and document infrastructure conditions, which include pavement distresses (such as cracks, potholes, rutting, and raveling), road assets (like signage, markings, and barriers), and surface conditions. This position ensures scalable, accurate, and consistent data delivery.This role is particularly suited for civil engineering graduates eager to apply their expertise in pavements, road construction, and infrastructure assessment within a technologically advanced setting. You will establish standards, resolve complex cases, and serve as the quality authority for datasets.The role involves cross-functional collaboration with Machine Learning and Customer Success teams while leading operational annotation teams. The ideal candidate is decisive, detail-oriented, and thrives in fast-paced environments where speed and accuracy are critical.

We are excited to announce the launch of our inaugural ATM network in Mexico! We are seeking a Product Analytics Lead to construct and manage the entire analytics framework for this product from the ground up.This is a unique opportunity to influence how data informs one of the most complex and impactful segments of our business, focusing on customer behavior, cash logistics, and unit economics. You will establish the analytical vision for our ATMs for years to come.Key Responsibilities:Oversee comprehensive analytics for the ATM product, facilitating data-driven decisions across product development, operations, and financial performance.Drive product and growth analytics: Analyze customer behavior and optimize ATM deployment strategies.Manage unit economics: Develop models, monitor performance, and identify areas for operational efficiency.Lead operational analytics: Ensure clarity and control over cash flows and devise optimal cash levels, timing, and logistics models.Collaborate with business stakeholders to transform ambiguous challenges into actionable insights and decisions.Establish and scale processes, conduct experiments, and enhance operational efficiency.Recruit and guide a team of analysts, cultivating a strong execution and analytical culture.

Join our dynamic team at Concord Servicing as a Cloud Infrastructure Engineer, where you will play a pivotal role in designing and managing scalable cloud solutions. Your expertise will contribute to enhancing our infrastructure's performance, reliability, and security.In this role, you will collaborate with cross-functional teams to deploy and manage cloud services, implement automation strategies, and optimize resource usage while ensuring high availability and disaster recovery.

About Nubank Nubank was established in 2013 with the vision of liberating individuals from a cumbersome, slow, and inefficient financial system. Since its inception, the company has employed innovative technology and exceptional customer service to redefine the relationship people have with their finances across Latin America. Operating in Brazil, Mexico, and Colombia, Nubank has become one of the largest digital banking platforms and a leader in technology on a global scale. Today, Nubank is a truly global entity, with offices located in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). Founded by Colombian David Vélez along with co-founders Brazilian Cristina Junqueira and American Edward Wible, Nubank continues to thrive as a pioneering force in the financial sector. For more information, please visit www.nu.com.mx. About the Role As a Regulatory Solutions Analyst focused on Attention to Authorities, you will play a critical role in ensuring Nubank's sustainable growth by adhering to regulatory requirements concerning financial secrecy and responding to requests from authorities. Your responsibilities will include: Addressing official communications from the CNBV (National Banking and Securities Commission) concerning requests for information, documentation, and account status related to Nubank customers, as required by competent fiscal, administrative, and judicial authorities. Managing and overseeing the list of individuals blocked from accessing services. We seek someone who embodies diligence, flexibility, and resilience, in alignment with Nubank's principles. The Judicial Orders team is tasked with supporting and executing all operational routines related to official communications from the CNBV. Typical Responsibilities: Assist the team in monitoring requirements received through the Inter-Institutional Information Transfer System - Attention to Authorities portal of the CNBV. Ensure timely download and management of digital requirements published for the financial institution, overseeing the complete process from analysis to final response to the regulator. Collaborate with the Judicial Orders team focusing on inquiries from Mexico, reporting directly to our Regulatory Solutions Squad. Support various judicial order processes and maintain compliance with regulatory standards.

The IT Infrastructure Project Manager is instrumental in the successful delivery of technology infrastructure for Data Centers and office environments. This pivotal position emphasizes the planning, coordination, and execution of IT connectivity infrastructure, encompassing structured cabling, communications room setups, ELV systems, and network hardware installations.Key ResponsibilitiesDesign & Technical CoordinationWork collaboratively with construction teams to establish MDF/IDF room specifications, addressing quantity, layout, cooling, and power requirements.Craft designs for passive IT infrastructure, incorporating structured cabling and ELV (extra-low-voltage) systems.Engage with network engineers to ensure comprehensive network and Wi-Fi design that aligns with deployment standards.Develop comprehensive infrastructure design packages in accordance with client guidelines and participate in design reviews prior to issuing work orders.Ensure meticulous planning for network hardware installation (switches, racks, patch panels, etc.).Project Delivery & ExecutionOversee the end-to-end delivery of IT infrastructure, coordinating with general contractors, cabling vendors, MEP teams, and network engineers.Prepare project proposals, RFPs, cost estimates, and preliminary timelines.Participate in site meetings, documenting actions and maintaining thorough project records.Monitor installation quality and progress across cabling, ELV, networking, and MEP interfaces.Utilize project management tools to keep project statuses, risks, issues, changes, and timelines updated.Manage alterations in design, change orders, and documentation for project closure.Ensure that client specifications are met efficiently and cost-effectively.Quality & ComplianceConduct field inspections and monitor compliance with cabling, MDF/IDF, and network installation standards.Maintain structured documentation throughout the project lifecycle.Communicate proactively with stakeholders regarding project milestones and challenges.

Welocalize supports global enterprises by delivering multilingual content in over 300 languages. The company combines AI, automation, and human expertise to ensure accuracy, cultural relevance, and compliance. Its proprietary Opal Platform streamlines content creation and workflow management, blending technology and human input for greater speed and control. Welocalize operates from its New York headquarters with offices worldwide and maintains seven ISO certifications. More details are available at welocalize.com. Role overview The Cloud Infrastructure Engineer II, based in Mexico City, is responsible for designing, building, and improving cloud-based infrastructure. This position develops CI/CD pipelines and integrates software for both development and production environments. Maintaining the reliability of cloud systems is central to the role. Key responsibilities Design and build cloud infrastructure to support Welocalize’s services Develop and refine CI/CD pipelines Integrate software solutions across development and production Promote DevOps practices to enhance performance, scalability, and availability Ensure cloud environments remain reliable and secure Location This role is based in Mexico City, Mexico.

Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their people and property with an integrated, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and efficiency through a unified software platform that encompasses video security, access control, air quality sensors, alarms, intercoms, and visitor management.With over 30,000 organizations globally, including more than 100 members of the Fortune 500, relying on Verkada to serve as their physical security layer, we ensure easier management, intelligent control, and scalable deployments. Established in 2016, Verkada has experienced rapid growth, boasting 15 offices and more than 2,200 full-time employees.About the RoleVerkada is on the lookout for a Global Solutions Engineer with deep expertise in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. This individual will collaborate closely with our territory account executives to extend Verkada's market presence into Fortune 500 companies across LATAM. Responsibilities include direct engagement with customers and partners throughout the sales cycle, addressing technical objections, aiding customers in designing deployments with Verkada products, and providing technical support to territory account executives. The ideal candidate will be self-driven, quick to learn, and capable of making significant contributions remotely.What You'll DoServe as the subject matter expert on the complete suite of Verkada products, effectively communicating the added value to customers during the sales process.Act as a trusted advisor for Verkada customers, overcoming objections and securing technical victories for Verkada.Present Verkada solutions effectively to all customer levels, from C-level executives to loss prevention managers and IT directors.Collaborate directly with Account Managers to develop strategic territory plans for Verkada.Design Verkada solutions, including network security recommendations, bandwidth requirements, and selecting appropriate Verkada products for physical security and deployment.Stay updated with the security and IoT industries by attending and presenting at key conferences, offering thought leadership within the market.Become a Product Technical Evangelist by training and educating partners, customers, and internal teams on the latest Verkada product offerings.Draft White Papers and Knowledge Base articles about Verkada products, features, and integrations.

As a dynamic and innovative Solutions Engineer, you will play a crucial role in addressing customer challenges through inventive technical solutions. Within the Revenue Operations Department, you will serve as a product authority, a strategic collaborator with sales teams, and an effective communicator. Your expertise in discerning customer requirements and converting them into impactful solutions will enhance product value, fuel sales success, and elevate customer satisfaction.Customer Engagement & Solution Design:Engage in both functional and technical discussions with clients to grasp their needs and pain points.Craft and present tailored solutions that showcase the product’s value, effectively addressing customer concerns.Conduct comprehensive needs assessments and solution-finding workshops for clients with diverse complexities.Sales & Customer Success Support:Act as a Subject Matter Expert for Sales and Customer Success teams, aiding them in meeting new revenue objectives.Develop and deliver compelling product demonstrations, customizing them for specific audiences, sectors, and customer needs.Contribute to proposal responses (RFIs/RFPs, tenders) by addressing both functional and technical requirements.Knowledge Sharing & Best Practices:Stay informed on best practices and product knowledge, sharing valuable insights with internal teams.Collaborate with colleagues to devise technical solutions and problem-solving methodologies.Product Representation & Travel:Represent the company as a product expert at conferences, demonstrations, and customer visits as needed.Respond to technical inquiries and follow up on outstanding issues.Continuous Development:Commit to personal and professional growth by expanding your technical skills and product knowledge.

About KavakAs the first Mexican unicorn, with operations in multiple countries and an AI-first business model, Kavak is transforming the used car market and enhancing the experience for millions of users across Latin America. We are proud to be one of the highest-rated companies in the region, recently completing a $300M investment round led by Andreessen Horowitz, marking one of the largest investments in Latin America. With this growth, we are excited to welcome new team members who will help us build the next chapter of our product, elevating our efforts in building with artificial intelligence.We are integrating AI into our core operations, from conversational commerce to generative marketing and systems that derive insights from millions of interactions. Our team is driven by imagination and innovation, thriving on disruption, proactivity, and ambition in a hyper-growth environment.Kavak Values1. Deliver Impact: You focus on what produces measurable outcomes and elevate standards through technology and data. Your record shows a consistent ability to deliver meaningful results.2. Engage Fast: You tackle challenges and seize opportunities swiftly, making timely decisions and iterating quickly while maintaining high standards.3. Engage with Purpose: You take full ownership and responsibility for the results of your work, aligning your decisions with Kavak's vision and mission.4. Play to Win Together: You prioritize team success over individual achievements.About the RoleWe are searching for a Workday Analyst who will be responsible for addressing tickets, resolving first-level functional incidents, and providing operational support in Workday for the HR Core, Compensation, Benefits, and Time Off modules.This role is essential for freeing up capacity for the People Data Architecture Lead, allowing them to focus on strategic initiatives such as implementations, integrations, data architecture, and developments on platforms like Databricks.The ideal candidate will have hands-on experience with Workday, sound judgment in diagnosing functional issues, and the ability to promptly follow up on daily operational requests, effectively escalating more complex cases as needed.

Apollo.io stands at the forefront of go-to-market solutions for revenue teams, earning the trust of over 500,000 companies and millions of users worldwide, from dynamic startups to some of the largest enterprises globally. Since its inception in 2015, Apollo.io has rapidly ascended in the SaaS industry, successfully raising around $250 million and achieving a valuation of $1.6 billion. The platform grants sales and marketing teams seamless access to verified contact data for over 210 million B2B contacts and 35 million companies across the globe, complemented by tools designed to engage and convert these contacts within a unified interface. By enabling revenue professionals to discover precise contact information and automating outreach endeavors, Apollo.io transforms prospects into loyal customers. The company secured a Series D funding round in 2023 and is supported by elite investors such as Sequoia Capital and Bain Capital Ventures, with prominent figures like JD Sherman, former President and COO of HubSpot, on its board.About the RoleWe are in search of a proactive and solutions-driven IT Support Analyst to enrich our team in Mexico City. As the primary point of contact for technical support, you will engage with team members via Slack, email, and Jira, resolving hardware, software, and access issues to maintain productivity and connectivity. Your responsibilities will include managing device onboarding and offboarding, overseeing user access through Okta, and streamlining ticket workflows while ensuring thorough documentation and continuous process improvement. Additionally, you will play a crucial role in supporting daily office operations by collaborating with People Ops and external vendors to guarantee an efficient and pleasant workplace environment.Daily Adventures & ResponsibilitiesDeliver onsite assistance for hardware, software, and connectivity challengesOversee device onboarding and offboarding utilizing MDM tools (e.g., Kandji) and Apple Business ManagerAdminister Okta for user lifecycle management and group configurationsSupport and troubleshoot core SaaS applications including Google Workspace, Slack, Zoom, Notion, and Jira ITSM

Role Overview Monks is looking for a Support Analyst in Mexico City. This role focuses on providing technical support to clients, helping them resolve issues quickly and effectively. The Support Analyst works with teams across the company to troubleshoot and address customer questions, aiming to improve every client's experience with Monks products.

Role Overview Platzi is looking for an Infrastructure Engineer in Mexico City to help design, implement, and maintain the core systems that power our platform. This role focuses on building and supporting infrastructure that keeps our technology reliable and scalable as we grow. What You Will Do Design infrastructure solutions that meet the needs of a growing user base Implement and maintain systems to ensure stability and high availability Work closely with teams across engineering, product, and operations to support platform performance Contribute to decisions that shape the technical foundation of Platzi Location This position is based in Mexico City, Mexico.

About Lab49Lab49 is a prestigious NYC-based consultancy renowned for designing tailored technology solutions in collaboration with the top financial institutions globally. Established in 2002, our mission is to infuse Silicon Valley's engineering excellence into Wall Street. Our portfolio includes a multitude of impactful projects across global investment banks and buyside firms, focusing on distributed systems, high-performance automation, enterprise UX, cloud solutions, and data-driven platforms.At Lab49, we pride ourselves on our collaborative approach, where engineers engage directly with clients to craft and implement production systems. By merging technology, design, and business acumen, we tackle real-world challenges with a commitment to quality, performance, and clarity.Role OverviewWe are currently seeking a skilled Tech Lead to oversee the comprehensive technical implementation of digital products for our esteemed clients within the finance sector. This leadership role involves mentoring engineers, collaborating with designers and product teams, and transforming interactive design concepts into scalable, production-ready applications. You will report directly to the Head of the Global Interactive Design Team.Your ResponsibilitiesAs a Tech Lead, you will be the driving force behind project direction and success. You will take ownership of the technical strategy and delivery of client projects while enhancing the productivity of your engineering team. This role is hands-on; you will design systems, write critical code, guide architectural choices, and ensure the team consistently delivers top-quality results, even in your absence.Collaboration is key, as you will work closely with client stakeholders, designers, product partners, and Lab49 leadership to ensure that our solutions are technically robust, aligned with business goals, and executed with excellence.This position offers a hybrid work model, requiring you to be in the office 1-3 days per week in central Mexico City (Insurgentes Sur).

Join our dynamic Pre-Sales organization at MongoDB, where we are on the lookout for enthusiastic technologists who are eager to contribute to our growth by aligning our advanced data platform with the unique needs of our clients.The Pre-Sales Solutions Architect role within our Scaled Growth team is pivotal in guiding customers to design and implement robust, scalable systems using our cutting-edge data solutions. Our team comprises experienced technical sales experts, software architects, entrepreneurs, and developers who are dedicated to ensuring customer success through effective software design, deployment, and operations. Collaborating closely with sales executives and the Field Solutions Architecture team, you will help clients address business challenges by leveraging our solutions, playing a crucial role in securing deals and propelling our business forward. You'll become a trusted advisor to a diverse array of enterprise organizations across the Americas.This position offers the flexibility to work remotely from either São Paulo or Mexico City.

Concord Servicing delivers loan servicing solutions for a range of clients, focusing on compliance and flexibility. The company supports loan originators and capital providers with technology-driven portfolio management across multiple asset classes. Role overview The IT Help Desk Analyst in Mexico City provides technical support for users, handling issues with hardware, software, and network systems. This position works directly with end users to resolve problems and maintain smooth daily operations. What you will do Troubleshoot and resolve problems involving workstations, printers, network connections, and software applications. Install, configure, and upgrade both software and hardware as needed. Manage user accounts on the network, including setting up Windows logins, creating email accounts, and granting access to applications while maintaining data security. Identify user training needs and recommend appropriate training opportunities based on support interactions. Take on additional tasks or projects as assigned and stay productive in changing environments.

As a Senior Network Engineer specializing in Connectivity at Nubank, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. Your expertise will help ensure seamless connectivity for our customers and enhance the overall user experience.