Associate Director of Business Optimization

About Us SharkNinja is a renowned global product design and technology firm that boasts a diverse lineup of five-star-rated lifestyle solutions, significantly enhancing the everyday lives of individuals across the globe. With the strength of our trusted brands, Shark and Ninja, we have consistently disrupted markets and redefined categories through innovative thinking and consumer-centric designs.Headquartered in Needham, Massachusetts, and employing over 4,100 associates worldwide, our products are available through key retailers, both online and offline, as well as through various distributors globally.Director, HR Business Partner – LATAM

Role Overview Ebury is looking for a Graduate Business Developer / FX Sales Associate to join the Mexico City office. This is an office-based, early-career sales role in international finance, focused on foreign exchange (FX) and global payments. The position offers a strong start in FinTech with uncapped commission potential, structured training, and mentorship from experienced professionals. What You Will Do Identify and pursue new business opportunities by connecting with decision-makers across multiple industries. Research potential clients, assess their needs, and tailor outreach to introduce Ebury’s international payment and FX solutions. Present, negotiate, and close deals, directly impacting both earnings and career growth. Work closely with internal teams to deliver a smooth onboarding experience for new clients. Build sales skills and expand your professional network with each client interaction. Development and Support Receive expert training and hands-on experience in FX sales and global payments. Benefit from structured development programs and ongoing mentorship. Gain industry knowledge that can open doors to future management or senior account roles. Collaborate in a supportive environment that values innovation, teamwork, and problem-solving. Location This role is based in Ebury’s Mexico City office.

To maintain a transparent and organized hiring process, UN/COMMON does not accept direct inquiries via messages, emails, or outreach to employees, leadership, or team members regarding job openings. All communication and applications must be routed through the official application process. Candidates who reach out to team members directly about a position will be disqualified from consideration. UN/COMMON is a leading digital experience and marketing agency dedicated to launching and nurturing some of the world’s most innovative emerging brands. We believe that the future of consumer-facing brands starts with crafting authentic narratives that prioritize the consumer experience over the brand identity. Our portfolio includes groundbreaking brands such as Selena Gomez’s Rare Beauty, Beauty Blender, Liquid Death, Lemon Perfect, and many more.Our agency is committed to employee and customer satisfaction, bringing meaningful brand stories to life that contribute positively to society and enhance people's lives. And we ensure that our work environment is filled with enjoyment and creativity.As an Ecommerce Conversion Rate Optimization (CRO) Strategist (Contractor) at UN/COMMON, you will play a crucial role in enhancing ecommerce optimization efforts for various client brands. This position emphasizes experimentation strategies, A/B test development, execution, and performance reporting within Shopify environments. Your focus will be on delivering actionable, data-driven insights that lead to improved conversion rates.This is a contractor position with a commitment of up to 20 hours per week, starting with an initial engagement of 3 months, with a potential for extension.Key ResponsibilitiesProvide A/B test recommendations based on ecommerce best practices and performance metrics.Design and implement A/B tests across various ecommerce platforms.Oversee the management of tests until completion.Analyze and report on A/B test outcomes, providing clear findings and actionable recommendations.Collaborate within Shopify environments to drive CRO initiatives.Work alongside internal stakeholders to ensure testing aligns with overarching ecommerce objectives.

Join Segula Technologies as a Value Optimization Engineer specializing in Transmissions and Driveline systems. In this pivotal role, you will leverage your engineering expertise to enhance product performance and optimize value for our clients. Your contributions will directly impact efficiency and innovation in vehicle transmission systems.

About PayJoyAt PayJoy, we are driven by a mission to empower underserved communities in emerging markets to attain financial stability and success. Our innovative secured credit technology serves as a gateway for new customers to access the credit system. Through our point-of-sale financing and credit card solutions, we enhance our customers' quality of life, allowing them to embrace opportunities as micro-entrepreneurs while also providing a safety net in challenging times. By leveraging advanced machine learning, data science, and anti-fraud AI, we have positively impacted over 18 million customers by 2025, achieving robust profitability and sustainable growth.Role OverviewAs the Optimization Project Manager, you will be pivotal in shaping the strategic vision, roadmap, and performance of our self-service tools, such as Chatbots and IVR systems. This role transcends a purely technical focus; it emphasizes understanding user needs, articulating the product strategy, and ensuring that our automated support solutions offer an exceptional experience for both customers and clerks. You will oversee the complete product lifecycle, translating business requirements into impactful automated features that enhance efficiency and customer satisfaction.

Role Overview Ebury is hiring a Graduate Business Developer / FX Sales Associate to join the Mexico City office. This role offers a strong foundation in international finance sales, with a focus on foreign exchange (FX) and global payments. The position is designed for recent graduates or early-career professionals ready to build expertise in global markets. What You Will Do Develop sales skills through daily outreach and client engagement. Grow a professional network by connecting with businesses trading internationally. Work with financial solutions that help clients operate across borders. Gain hands-on experience in FX sales and global payment products. Learn from experienced mentors and participate in structured training programs. Development and Support Comprehensive training and mentorship are provided from day one. The program includes practical experience and a clear progression path toward senior sales or account management roles. Ongoing development ensures access to the knowledge and tools needed for long-term success, whether aiming for leadership or specialist positions. Compensation This role offers a base salary with the potential for unlimited commission earnings based on performance. Location This position is based in Mexico City.

Join Segula Technologies as a Value Optimization Specialist, where you will play a vital role in enhancing the efficiency of HVAC and electrical systems. This entry-level position offers you the opportunity to work alongside experienced professionals in a dynamic environment focused on innovation and sustainability.You will be involved in analyzing current systems, proposing improvements, and working on project implementations that aim to optimize energy usage and reduce operational costs. Ideal candidates are passionate about technology and eager to learn in a hands-on setting.

Join Leona: Transforming Healthcare TogetherAt Leona, we are dedicated to empowering individuals to take charge of their health and the health of their loved ones. Our ambitious mission is to revolutionize the interaction between patients and healthcare professionals, ensuring that quality care is accessible regardless of location.Our innovative platform enhances doctor-patient communication through WhatsApp, acting as an AI-driven clinical assistant to automate routine tasks and provide patients with 24/7 access to their healthcare providers.With teams in both San Francisco and Mexico City, our diverse group boasts extensive experience from successful tech companies such as Rappi, Uber, and Modern Fertility. We are proud to be backed by top investors, including General Catalyst and Accel.If you are eager to learn and contribute to building something extraordinary in an early-stage startup, we would love to meet you!The RoleAs a Business Operations Associate based in Mexico City (preferred), you will play a crucial role in shaping our operational strategies and processes to enhance efficiency and scalability.

As a Senior Business Analyst at Sunnydata, you will play a pivotal role in driving strategic initiatives and providing critical insights to propel our business forward. Your analytical skills will be put to the test as you work with cross-functional teams to identify opportunities for improvement and develop data-driven solutions that enhance operational efficiency.

Position Objective The Regional Head of Business Operations will spearhead the launch, development, and scaling of field operations in their region, focusing on onboarding and activating new solutions for clients. This role will lead the end-to-end execution of the onboarding process, including the delivery and implementation of devices and operational tools, ensuring reliable service, high operational performance, and a quality experience for clients. In the initial phase, this position will have a strong operational and hands-on focus, directly managing field ambassadors, resolving operational incidents, and establishing the necessary processes to scale regional operations. As the operation grows, the role will evolve towards structuring leadership, operational discipline based on KPIs, and coordination with Product and Analytics teams. Main Responsibilities • Launch field operations in the region, establishing processes, operational structure, and execution standards. • Directly manage the B2B Ambassador team during the initial phase of operations, ensuring productivity, operational discipline, and consistency in the field. • Design and build the necessary structure to scale regional operations, defining roles and future layers of supervision. • Oversee the implementation of devices, tools, and solutions for clients, ensuring a professional and reliable experience. • Monitor and manage key indicators such as activation, field productivity, execution quality, and operational goal compliance. • Implement corrective actions when performance indicators require it. • Ensure the correct implementation of processes defined by the Product team in the field. • Collaborate closely with Product, Analytics, and other teams to identify opportunities for improvement in processes, tools, and operational flows. • Analyze operational metrics and generate visibility on regional performance to drive data-driven decision-making.

ALTEN México es una subsidiaria del Grupo ALTEN, un líder global en consultoría de ingeniería y tecnología con más de 30 años de trayectoria. Con operaciones en 30 países y más de 54,000 ingenieros en su equipo, ALTEN proporciona un ciclo integral de desarrollo, que abarca desde el diseño inicial hasta la implementación de productos y sistemas de producción. Buscamos un Business Manager altamente motivado para unirse a nuestro equipo. Este rol requiere una fuerte orientación comercial para la prospección de nuevos clientes, así como destrezas de negociación para asegurar nuevos proyectos. También implica la gestión estratégica y operativa de un equipo, garantizando su contratación, desarrollo y rendimiento dentro de la organización. El Business Manager será responsable de la gestión financiera de los proyectos, controlando la rentabilidad y optimizando los resultados económicos del área. El trabajo colaborativo con diferentes departamentos, incluyendo reclutamiento, desarrollo organizacional y dirección técnica, es esencial. Responsabilidades:Asegurar la apertura de nuevas cuentas.Crear un pipeline de prospección de clientes potenciales.Liderar y gestionar equipos de consultores.Presentar y vender los servicios de la empresa a los clientes.Negociar con clientes y candidatos.Dirigir proyectos y garantizar la satisfacción del cliente.Proveer los recursos necesarios para los proyectos.Elaborar un plan de acción para alcanzar los objetivos.

Role overview QIMA seeks a Business Development Executive based in Mexico City. The main focus is expanding QIMA's reach by discovering new business opportunities and strengthening connections with clients in the region. Key responsibilities Identify and pursue new business prospects to support market growth Develop and maintain long-term relationships with clients Contribute to sales initiatives that drive the company's expansion Enhance customer satisfaction by providing attentive service

Join Despegar as a Business Development Specialist and play a crucial role in driving the growth of our business. You will be responsible for identifying new opportunities, building strong relationships with partners, and executing strategies that enhance our market presence.

Join Our Team at PayJoyPayJoy is a pioneering credit provider with a mission to empower under-served customers in emerging markets, enabling them to achieve financial stability and success. Our innovative, patented technology for secured credit acts as a gateway for new customers to access the credit system. Through PayJoy’s point-of-sale financing solutions and credit cards, we provide customers the opportunity to enhance their quality of life. Our credit offerings also empower customers to become micro-entrepreneurs, offering them financial security in challenging times. With our advanced machine learning, data science, and anti-fraud AI capabilities, we have successfully served over 18 million customers as of 2025, achieving sustainable profitability for ongoing growth.Role OverviewThe Director of Technology Operations is a pivotal role focused on overseeing and optimizing the tech infrastructure that supports our global operations. This includes enhancing the utilization of our tools to improve the experiences of both customers and clerks, automate processes, and track key support metrics. The Director will also be responsible for monitoring data reliability and translating new tool features into actionable insights. Additionally, this position will lead the Quality Assurance and Training teams, enhancing the quality of interactions between our agents and customers.

Join adlook as the Director of Client Development, where you will play a pivotal role in enhancing client relationships and driving commercial growth. You will lead a dynamic team focused on developing strategies that foster client engagement and satisfaction.Your expertise will help shape our approach to client development, ensuring that we not only meet but exceed client expectations. This position offers an exciting opportunity to influence the direction of our client services and contribute to our overall success.

The Director of Distribution & Affiliates plays a central role in guiding NBCUniversal’s distribution strategy and managing affiliate relationships in CDMX. This position sets the course for expanding the company’s reach and strengthening connections with partners, always looking for new avenues to grow the business. Main responsibilities Lead projects aimed at improving and widening distribution channels across the region Develop, maintain, and grow relationships with affiliate partners Work closely with both internal teams and external stakeholders to achieve business objectives Promote and implement innovative methods for distribution and partnership management Location This role is based in CDMX.

Role overview PayJoy is hiring a Director of Fraud Operations in Mexico City. This leader will shape the company’s approach to reducing fraud risk and protecting both the business and its customers. The position focuses on designing and managing systems for fraud detection and prevention, monitoring data for suspicious patterns, and guiding a team responsible for operational integrity. What you will do Direct the development and implementation of fraud detection and prevention processes Review and interpret data trends to spot and respond to potential fraud risks Lead, mentor, and grow a team dedicated to operational security Collaborate with teams across PayJoy to strengthen fraud prevention strategies Foster a culture of vigilance and fraud awareness throughout the company Location This role is based in Mexico City.

About PayJoyAt PayJoy, we are committed to empowering underserved customers in emerging markets by providing innovative credit solutions that pave the way towards financial stability and success. Our patented technology for secured credit allows new customers to seamlessly enter the credit ecosystem. With PayJoy’s point-of-sale financing and card products, we enhance our customers' quality of life and enable them to explore entrepreneurial opportunities. Our cutting-edge machine learning, data science, and anti-fraud AI have already benefited over 18 million customers by 2025, driving sustainable growth and profitability.Role OverviewAs the Business Enablement Manager, you will be a key driver of partnership growth for PayJoy Mexico, transforming signed agreements into scaled operations. While our business development teams open doors, you will ensure that every partnership thrives by overseeing activation, enhancing same-store origination rates, increasing wallet share, and converting new accounts into our leading performance channels. You will manage relationships with retail and telecom partners post-launch, establish reporting and analytics frameworks to monitor partnership health, and proactively eliminate barriers between partners and our internal teams. This role offers high visibility and requires a dynamic individual who thrives on driving impactful results.

Join Lyft as a Business Systems Engineer, where you'll play a pivotal role in enhancing our internal systems and processes. Your expertise will help drive efficiency and innovation across our operations, ensuring that we remain a leader in the rideshare industry.