Associate Customer Service Representative

Join our dynamic team at Sutherland as an Associate Customer Service Representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service and support. You will leverage your communication skills to address inquiries, resolve issues, and ensure customer satisfaction.We are looking for motivated individuals who are eager to contribute to our mission of delivering outstanding customer experiences. If you are passionate about helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Join our dynamic team at Sutherland as a Customer Service Associate in Kochi! We are seeking enthusiastic individuals who are passionate about providing exceptional service to our customers. In this role, you will assist customers with inquiries, resolve issues, and ensure a positive experience.Key Responsibilities:Responding to customer inquiries via phone, email, or chat.Providing accurate information about products and services.Resolving customer complaints in a timely manner.Maintaining a high level of professionalism and customer service.

Accor Hotels seeks a Guest Service Associate for the Food & Beverage Services team in Kochi. This position focuses on creating a welcoming atmosphere for guests and ensuring each dining experience is smooth and enjoyable from start to finish. Key responsibilities Greet guests with warmth as they enter dining areas Guide guests to their seats and provide information about menu selections Take food and beverage orders accurately, communicating them clearly to the kitchen Serve meals and drinks with careful attention to guest needs Address guest requests and respond to feedback in a timely manner Contribute to keeping the dining area clean and inviting What we value Interest in hospitality and guest service Attention to detail in every task Clear and friendly communication Ability to collaborate effectively within a team

Role overview As a Guest Service Associate in the Front Office at Accor Hotels in Kochi, this position plays a key role in welcoming guests and shaping their first impressions. The role centers on delivering attentive, friendly service from the moment guests arrive, helping to ensure a positive experience throughout their stay. Main responsibilities Welcome guests upon arrival and create a professional, approachable first impression Handle guest inquiries and requests in person and by phone Manage reservations and keep guest records accurate and up to date Support check-in and check-out processes Uphold the hospitality standards set by Accor Hotels Location This position is based in Kochi.

Join our dynamic team at Accor Hotels as a Guest Service Associate in the Housekeeping department. In this role, you will play a vital part in creating a welcoming environment for our guests. Your attention to detail and dedication to cleanliness will ensure our guests enjoy a comfortable stay.

Job Summary: We are seeking a talented Associate Creative Director to spearhead the strategic development and management of OTT content for JioHotstar. This pivotal role demands a visionary leader with a proven history of producing engaging original content tailored for diverse audiences. If you are passionate about innovative storytelling and have successfully delivered original programming on OTT platforms, we want to hear from you! About the Team: Join a dynamic team dedicated to creating and executing captivating content that resonates with a wide array of viewers on the OTT platform. Our team plays a crucial role in shaping the identity of Hotstar through culturally relevant shows and specials, ultimately enhancing viewer engagement.

Join Rotork as a Field Service Engineer and embark on a rewarding career in the dynamic field of service engineering. In this role, you will be responsible for providing outstanding technical support and maintenance services to our clients, ensuring their systems operate at peak performance. You will have the opportunity to work with cutting-edge technologies while receiving comprehensive training to enhance your skills.

About the Role hmgroup is looking for a Sales Advisor in Kochi. This position focuses on delivering strong customer service and supporting sales growth. The work centers on helping customers, answering questions, and ensuring a positive shopping experience. What You Will Do Assist customers and respond to their needs on the sales floor Support daily sales activities and help meet store targets Maintain product displays and keep the store organized Work closely with team members to create a welcoming environment

We are seeking a motivated and dynamic Support Executive to join our team at ejobs HR Solutions. As a Support Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for assisting with inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well in a team environment.

Join EJOBS HR SOLUTIONS, a leader in tech recruitment specializing in the IT domain. We partner with top-tier IT companies located in Technopark, Infopark, and beyond. Currently, we are seeking skilled Developers for a client in Kakkanad.As a Social Engine Customization Developer, you will:Utilize your extensive knowledge of PHP, MySQL, JavaScript, jQuery, AJAX, XML, and XHTML.Demonstrate strong understanding of OOP concepts, database design, and the Software Development Life Cycle (SDLC).Engage with third-party web services like payment and shipping gateways.Execute hands-on customization and development tasks in Social Engine.

Join CXG, a leading global customer experience agency dedicated to serving premium and luxury brands. Our mission is to facilitate profitable growth for brands by transforming transactional interactions into meaningful relationships and memorable emotional experiences.With an extensive network of over 170 customer experience professionals across 70 countries, we empower brands to assess and enhance the experiences they provide. Our collaborative approach helps develop programs that foster a robust culture of exceptional customer service. Job OverviewAre you passionate about luxury brands and enjoy shopping at high-end retail stores? If so, we want to hear from you! As a Freelance Luxury Brand Evaluator, you will have the opportunity to share your insights on your experiences within assigned luxury retail environments, including sectors such as cosmetics, fashion, jewelry, watches, or automobiles. Your feedback will be invaluable in helping brands improve their customer service. Apply now to immerse yourself in the world of luxury retail and champion service excellence!

Join a Leading Client of Weekday-1 as a Key Account Director!This exciting opportunity is based in Kochi, Kerala, where you will play a pivotal role in managing strategic client partnerships specifically within the U.S. market. With a focus on driving revenue growth, you will foster strong executive-level relationships and promote account expansion through collaboration, strategic insight, and effective teamwork.Key Responsibilities:Act as the senior point of contact for key clients, managing and expanding vital relationships.Develop and execute account strategies to achieve annual revenue targets ranging from USD 3–5 million.Identify opportunities for cross-selling and up-selling that align with client needs.Work closely with Delivery Directors, project managers, and technical teams to ensure satisfaction and strategic alignment.Serve as the primary escalation contact, resolving issues promptly and efficiently.Lead Executive Business Reviews (EBRs) and perform regular client check-ins.Stay abreast of market trends and provide valuable insights to clients and InApp leadership.Negotiate contract renewals and commercial terms effectively.Report account performance, pipeline status, and forecasts to senior management.Collaborate with sales and marketing teams to enhance the company's presence within client organizations.