About the job
Empowering Hardware Innovators to Accelerate Product Development
At Fictiv, we are dedicated to supporting product innovators in their journey of creation.
Fictiv is a leading global manufacturing and supply chain entity that enables companies to scale their operations across our four manufacturing hubs located in India, Mexico, China, and the United States. Our platform provides businesses with seamless access to top-tier production capabilities, optimized supply chain logistics, and risk mitigation strategies, empowering them to transition from prototype to full-scale manufacturing with both speed and confidence. To date, we have successfully delivered over 35 million commercial and prototype components for various industries including aerospace, robotics, automotive, climate technology, and more, helping innovators accelerate their growth, conserve valuable resources, and achieve sustainable profitability.
**Work Hours:** 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**
Impact In This Role
Are you ready to revolutionize the customer service landscape? Do you excel at forging connections and crafting innovative solutions? If you possess a passion for prioritizing customer needs in a fast-paced, unconventional setting, we want YOU to join our dynamic team!
As an Associate Customer Project Manager, you will play a vital role in supporting our US-based clientele across multiple sectors, collaborating with manufacturing teams dispersed globally. Your adaptability, customer-centric mindset, and strong communication skills will be crucial in enhancing the speed and quality of product delivery for our clients. You will assist program management teams and work closely with cross-functional partners to address customer requirements, resolve challenges, and implement effective solutions. This position offers a distinctive opportunity for hands-on learning and professional advancement.

