Associate Customer Program Manager - Process, Systems & Automation

Join Sutherland as an Associate Transaction Processing Specialist and take your career to new heights! We are looking for detail-oriented individuals to support our clients by ensuring efficient transaction processing. Your attention to detail and accuracy will play a crucial role in maintaining the integrity of our operations.

Join Konovo as a Data Processing Specialist!Konovo is a leading global healthcare intelligence firm dedicated to revolutionizing research through innovative technology, enabling swift, reliable, and interconnected insights.We empower healthcare organizations with access to the world’s largest network of over 2 million healthcare professionals. With a talented workforce of over 200 employees spanning five countries—India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States—we collaborate with renowned names in the healthcare sector. Our esteemed clientele includes over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.As we shift from a service-based to a product-driven model, we are expanding our dynamic Bengaluru team. We are in search of a Data Processing Specialist who will play a crucial role in ensuring timely deliverables that meet client specifications. Your contributions will be vital in linking data to client outcomes, maintaining accuracy, speed, and consistency across all projects.

Role overview The International Voice Process Associate will join Laundryheap’s logistics operations team in Bengaluru, Karnataka. This position focuses on supporting logistics workflows while ensuring clear communication with both customers and internal teams. What you will do Respond to logistics-related voice inquiries from international customers Provide prompt and helpful customer service through various channels Work closely with team members to address issues and maintain smooth operations Assist in efforts to enhance operational efficiency and improve customer satisfaction

Join our dynamic team at HGS as an International Process Associate specializing in the Bengali language. In this entry-level position, you will have the opportunity to work with a diverse group of professionals and contribute to our global operations. Your role will involve supporting various processes that cater to our international clientele, ensuring high standards of service and communication.

Eurofins Scientific is hiring a Senior Executive / Assistant Manager for the Transactional Accounting team in Bengaluru. This position plays a key part in managing daily financial transactions and supporting accurate accounting operations. Role overview The Senior Executive / Assistant Manager will oversee transactional accounting activities, monitor the accuracy of financial records, and support the preparation of financial reports. Attention to detail and a strong grasp of accounting principles are essential in this role. Key responsibilities Supervise and review financial transactions within the accounting team Ensure accuracy and compliance in all accounting processes Assist in the preparation and review of financial reports Contribute to efficient and reliable accounting operations What we value Eurofins Scientific looks for professionals who combine technical accounting skills with a commitment to operational excellence. Experience in transactional accounting and a proactive approach to problem-solving will support success in this position.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a WebSphere Process Server Specialist. In this role, you will engage in the design, development, and maintenance of enterprise-level applications using WebSphere technologies. Your expertise will help streamline processes and enhance our clients' operational efficiency.

We are excited to announce an immediate opening for the position of BPO Process Associate with one of our esteemed clients specializing in international and domestic processes in Bangalore.The ideal candidate should possess a minimum of 6 months of experience in voice processes.This role involves working in rotational shifts, and we provide a cab facility for your convenience.Work locations are in Nagawara and Whitefield.

Join Our TeamAt Hitachi Digital Services, we are a pioneering global force in digital solutions and transformation, driven by a visionary approach to harnessing the world's potential. Our people-centric ethos empowers us to create positive change every day—whether it's future-proofing urban environments, conserving natural resources, or safeguarding vital ecosystems. We seamlessly integrate innovation, technology, and expertise to propel our clients from their current state to a brighter future.About UsWe are a diverse team of innovators united in our mission to leverage engineering excellence and passion to develop impactful solutions for complex challenges. Our goal is to transform organizations into data-driven leaders capable of making a significant difference in their industries and communities. If you share our belief that innovation can lead to a better tomorrow, we invite you to apply.Position Overview:As an APC Specialist, you will play a crucial role in the design, development, and optimization of Advanced Process Control (APC) solutions tailored to the Paper & Pulp sector. You will also facilitate IT/OT system integration, ensuring seamless connectivity and data flow across platforms.Key Responsibilities:• Develop and optimize APC algorithms and control strategies for improved performance.• Design and configure APC solutions for various operations including digester, bleaching, and drying units.• Establish a framework for rapid and standardized APC deployments across multiple plants.• Guide development teams to align APC solutions with process and operational needs.• Lead the integration of APC platforms with operational technology systems (DCS, PLC, SCADA) and enterprise systems (MES, ERP, Data Historian, Cloud).• Ensure end-to-end data flow accuracy and cybersecurity compliance, implementing secure APIs and interfaces for real-time analytics.• Collaborate with process engineers, IT teams, and OEM partners to drive digital transformation initiatives.

Job OverviewAs a Senior Analyst at Altisource, you will play a crucial role in the processing of mortgage applications. You will be responsible for managing documentation, verifying information, calculating income and credit, handling disclosures, and ensuring all steps are completed promptly.Key Responsibilities:Supervise the mortgage application processing workflow, ensuring accuracy and compliance.Stay informed on federal and state regulations to guarantee all processing activities adhere to legal standards, including TRID and RESPA.Serve as the communication bridge between clients, lenders, and internal teams, addressing any issues that arise during the closing process.Perform meticulous quality assurance checks on closing documents for accuracy and completeness before transactions are finalized.Identify and implement strategies to enhance the efficiency of the mortgage closing process, reducing turnaround times.Additional Responsibilities:Review loan files to ensure adherence to underwriting guidelines and regulatory requirements.Collaborate effectively with loan officers, underwriters, and other stakeholders to resolve issues during the closing process.Maintain accurate transaction records, ensuring compliance with record-keeping regulations.Mentor junior staff, aiding in their professional growth within the mortgage closing and processing field.Keep up-to-date with industry trends and regulatory changes, applying this knowledge to daily operations.

Join Arista Networks as a Payroll Specialist and play a vital role in managing our payroll processes with accuracy and efficiency. You will be responsible for ensuring timely payroll processing, maintaining employee records, and ensuring compliance with local regulations. This is an excellent opportunity for individuals who are detail-oriented and passionate about financial processes.

As a Process Manager at T-Systems, you will play a pivotal role in managing Configuration Items (CIs) within our standard Configuration Management Database (CMDB). Your responsibilities will include overseeing the accurate recording of CIs, maintaining data quality, and establishing process steps along with creating and updating work instructions. You will also facilitate data quality checks, identify areas for improvement, and manage ServiceNow (SNOW) ISP service requests by granting approvals and ensuring data correctness. Collaborating with various teams, you will provide consultations on Configuration Management Framework (CMF) and deliver training sessions as needed. Your participation in project audits and workshops will be essential, especially when new technologies are introduced within the Configuration Management System (CMS) infrastructure. Additionally, you will track Key Performance Indicators (KPIs), analyze trends, and devise strategies for performance enhancement. Internal KPI reporting, data exports, and validation during the transfer to ServiceNow will also fall under your purview.

About the Position:Role: Global Freight Processing ExecutiveExperience: Minimum 2 years in freight bill processing.Experience Range: 2-5 years.Location: BengaluruJob Overview:Primary Responsibilities:Oversee the seamless processing of freight invoice audits and payments, ensuring adherence to accounting policies. Aim to provide comprehensive door-to-door transportation cost visibility for the organization.Key Duties:1. Ensure proper configuration of rate tables and other back-office systems in CTSI for efficient freight invoice auditing.2. Collaborate with Regional Logistics Managers to resolve freight invoices flagged in Exception Handling (EH).3. Actively identify and resolve root causes to minimize freight invoices entering Exception Handling.4. Address inquiries from internal stakeholders and freight forwarders.5. Generate transportation cost reports to enhance financial visibility.6. Update and create training documentation as necessary.7. Provide training and guidance as required.8. Meet established Key Performance Indicators (KPIs).9. Support and contribute to Market Based Management (MBM), Six Sigma, ISO standards, and Environmental, Health and Safety Management Systems by adhering to relevant policies.10. Undertake additional responsibilities as assigned by management.11. Potential for team leadership roles in the future.Skills and Qualifications:1. Proficient in both written and spoken English is essential.2. Advanced skills in Excel and Access database management.3. Strong analytical and problem-solving abilities.4. Excellent verbal and written communication skills.

Join Eurofins as an IT Infrastructure Process Engineer, where you will play a crucial role in optimizing our IT infrastructure processes. As part of our dynamic team, your expertise will contribute to enhancing operational efficiency and ensuring the reliability of our IT systems. You will collaborate with cross-functional teams to develop and implement best practices in IT process engineering, backed by your analytical skills and innovative mindset.

We are seeking an experienced Process Manager with a strong background in IT Problem Management. The ideal candidate will have a minimum of 3 years of hands-on experience specifically with ServiceNow, particularly within the Problem Management module. A solid understanding of ITIL 4 and Lean Six Sigma principles is preferred, but certification is not mandatory. You should possess strong analytical and problem-solving skills, an understanding of process design principles, and the ability to assess risk and impact across complex IT landscapes. Effective communication and interpersonal skills are essential, as you will be facilitating cross-functional discussions and documenting policies, processes, and procedures clearly and effectively. Experience in related processes such as INM, CHM, SACM, and RFF is advantageous. We are looking for someone who is motivated to innovate and excel in teamwork. Fluency in English is required, and knowledge of German is a plus.

Join our team as a Process Manager, where you will play a pivotal role in optimizing our IT Release and Deployment Management processes. We are looking for a professional with at least 3 years of relevant experience who possesses advanced knowledge of ITIL 4, particularly in areas such as Release Management, Deployment Management, and Change Enablement. You should have hands-on experience with server patching practices, tools, and schedules within enterprise environments. Familiarity with Lean Six Sigma methodologies is a plus, though certification is not mandatory.Your expertise in ServiceNow, specifically in modules related to Release Management and Change, will be invaluable. We seek a candidate with strong analytical and problem-solving skills, a solid understanding of process design principles, and the ability to assess risks and impacts across complex IT landscapes. Excellent communication and interpersonal skills are essential, as you will facilitate cross-functional discussions and document policies, processes, and procedures effectively.If you are motivated to innovate and thrive in a teamwork-oriented environment, we encourage you to apply. Proficiency in English is required, while knowledge of German would be advantageous.

Join Aarna HR Solutions Pvt Ltd as a Process Engineer, where you will play a pivotal role in optimizing and enhancing our engineering processes. We're looking for a detail-oriented and innovative professional who is passionate about process improvement and efficiency.

Join Aarna HR Solutions Pvt Ltd as a Voice Process Executive, where you will be a vital part of our dynamic team. We are looking for enthusiastic individuals who excel in communication and customer service. You will be responsible for handling customer inquiries through voice interactions, ensuring the highest level of satisfaction and professionalism.

Join our dynamic team at Aarnahr Solutions Pvt Ltd as a Process Engineer. In this role, you will be pivotal in optimizing and enhancing our production processes to ensure efficiency and quality. You will collaborate with cross-functional teams to implement innovative solutions and drive continuous improvement initiatives.

Join us at Altisource as a Mortgage Processing Analyst and embark on an exciting journey in the mortgage industry! We are seeking an enthusiastic professional to enhance and manage client relationships under the Altisource brand. This is an excellent opportunity to become part of a dynamic and stable organization.Key Responsibilities:Maintain a comprehensive understanding of US Mortgage Originations closing processes and comply with federal and state lending regulations.Process loans and verify that all necessary documentation is included to prepare closing documents accurately.Interpret and apply state laws, federal regulations, and investor guidelines to individual loan cases.Conduct audits of closed loan disclosures and signed loan documents for accuracy.Communicate effectively with US-based Underwriters, Clients, and Subject Matter Experts to ensure high-quality outputs.