Associate Client Partner - Emerging & Scaled (New Business)

Role overview Reach plc is hiring a Key Client Business Manager - Studio to strengthen partnerships with major clients and contribute to ongoing business growth. This position is based in London and offers the chance to work within a busy media organization. What you will do This role focuses on building and maintaining strong relationships with key clients. Expect to play a central part in supporting the company’s commercial objectives and ensuring client satisfaction. Who this role is for Reach plc is looking for sales professionals who are eager to make a visible impact. Experience in media or client management will help in this environment, where collaboration and responsiveness are essential.

About Our ClientOur client stands as a premier engineering ally to technology innovators and dynamic startups, merging over two decades of product development expertise with a commitment to an AI-centric approach and a track record of dependable delivery. As a leading software development and IT consulting firm, they deliver comprehensive solutions to clients worldwide across various sectors.With offices located in New York, London, and throughout Europe, and a target revenue of $250 million, our client is on an aggressive growth trajectory. They are now in search of an outstanding Key Account Manager to cultivate and expand some of their most pivotal client relationships within the UK and Europe. Headquartered in New York City, they excel in providing high-quality digital products by harnessing the latest technologies, including AI, IoT, and cloud services.Position OverviewWe are looking for a seasoned Key Account Manager to enhance and grow our existing client portfolio within the UK market. This role entails managing a diverse range of clients across multiple industries and stages of maturity, with a focus on driving client satisfaction and nurturing long-lasting relationships with key stakeholders.In this capacity, you will be instrumental in ensuring client retention and growth while supporting the advancement of our client's offerings and market position.Key ResponsibilitiesOversee and expand a portfolio of 10-15 accounts, taking full ownership of relationship strategy and growth.Identify upselling, cross-selling, and whitespace opportunities to enhance account value and client outcomes.Act as a trusted advisor to C-level stakeholders, aligning their goals with actionable product and engineering solutions.Develop and implement strategic account plans driven by data, insights, and market trends.Proactively manage risks, handle escalations, and ensure high client satisfaction.Conduct quarterly business reviews (QBRs) and executive engagements to strengthen relationships and initiate new projects.Collaborate closely with Sales, Delivery, and Talent teams to ensure seamless execution and client retention.Monitor key performance indicators (KPIs) and report on account health to internal stakeholders and leadership.Stay informed on innovations, bringing insights on AI, GenAI, and product acceleration into discussions.Requirements3-5 years of experience in account or delivery management within the software/IT sector, preferably in IT consulting or technical recruitment.Demonstrated success managing a $5 million portfolio and 5-10+ concurrent client relationships.Proven expertise in building and nurturing client relationships, navigating complex stakeholder landscapes, enhancing retention, and expanding portfolios through upselling and cross-selling.Accountability for significant client metrics (Net Revenue Retention, contribution margins, etc.).

As a Business Development and Client Relations Manager, you will play a crucial role in supporting the firm's sponsorship team to enhance business development initiatives and ensure client retention. This position involves on-site event support, client engagement opportunities, and potential travel for conferences and client meetings.Key ResponsibilitiesPartner with the senior management team to create and execute strategic plans aimed at achieving annual revenue goals.Oversee and prioritize opportunities to strengthen client relationships and expedite decision-making processes that boost revenue through increased service utilization.Engage in strategic discussions with client account leads weekly to explore opportunities and ensure effective solution sales; provide accurate forecasts based on realistic assessments.Exhibit a comprehensive understanding of the sales process along with product and service value propositions.Maintain and update the CRM database and related applications to ensure the accuracy of all pertinent client and prospect information.Collaborate with the sponsorship sales manager to fulfill requests for proposals/information promptly, accurately, and professionally.Support client interactions on strategic accounts, including facilitating investor meetings, gathering event deliverables, and executing sponsorship agreements.Initiate investor outreach through calls and emails to secure meetings with key prospects of our clients.Schedule, manage, and execute all client and prospect engagements, including preparation and follow-up; participate in client meetings and conference calls on behalf of team managers.Organize and produce essential collateral materials for conferences.

Join Egis Group as a Senior Recruitment Business Partner for our Global Studios division, where you will play a pivotal role in shaping our talent acquisition strategy. You will collaborate with stakeholders across the organization to identify staffing needs, develop recruitment strategies, and ensure a seamless hiring process.Your expertise will guide the recruitment team in attracting top talent, while also fostering strong relationships with hiring managers to understand their requirements. We value innovation and are looking for someone who can bring fresh ideas to enhance our recruitment processes.

Are you enthusiastic about cultivating customer relationships while propelling business success? Do you aspire to be central to our most vital accounts, fostering success for both our clients and our organization? Famly is in search of a Key Account Manager to enhance retention, spur growth, and forge profound partnerships across our UK clientele.In the role of Key Account Manager at Famly, you will take comprehensive ownership of your portfolio, acting as the primary liaison and trusted consultant for your customers. You are solution-oriented and possess a positive outlook, thriving in a dynamic environment while establishing robust connections, spotting growth opportunities, and collaborating with internal teams to achieve exceptional results. ResponsibilitiesThis position transcends traditional account management; it involves strategic stewardship of your business portfolio and serving as a dependable partner for your clients.Your key responsibilities will include:Managing and expanding a portfolio of high-value accounts, cultivating strong, multi-faceted relationships with stakeholders at various levels.Developing and implementing strategic account plans that drive customer retention, adoption, and expansion initiatives.Identifying upsell and cross-sell opportunities through consultative engagement and a deep understanding of client needs.Collaborating with Product, Sales, and Customer Success teams to advocate for your accounts and fulfill customer priorities.Owning account forecasting, pipeline management, and reporting, ensuring transparency on growth and risks.Contributing to a culture of learning and knowledge-sharing among peers in the Key Account Management team.

Join StudioXAG: Where Creativity Meets ImpactAt StudioXAG, we design dynamic environments that narrate compelling stories. As a certified B Corp creative studio with locations in London and Amsterdam, we leverage business as a powerful force for good.Our team collaborates with renowned global brands, crafting experiences that resonate worldwide. Our diverse group of imaginative thinkers, creative visionaries, and curious makers is the heartbeat of our studio.We're seeking a talented Project Manager to oversee a range of creative projects from our London office, ensuring timely delivery and exceptional client service.Reporting to our Associate Project Director, you will be part of a vibrant team of 15, working in a stimulating and innovative atmosphere. This role offers the chance to collaborate with prestigious brands on exciting projects while enhancing organizational efficiency within the creative studio.

Vilgain is on an impressive growth trajectory, boasting a remarkable 100%+ increase year-over-year, fueled by our commitment to delivering the most accessible and highest-quality food and supplements.At Vilgain, every product begins with a straightforward concept: to create something clean, functional, and genuinely superior to what currently exists. Packaging plays a crucial role in this narrative. We are seeking a Packaging Manager who stands at the intersection of design and engineering—someone passionate about aesthetics, knowledgeable about manufacturing processes, and eager to transform concepts into tangible, manufacturable packaging that enhances our brand.This position is ideal for individuals who have a background in design but are eager to delve deeper into the technical aspects of packaging. You will collaborate closely with our design team to bring their visions to life using appropriate materials, construction methods, and technologies. Your input will shape how Vilgain products look, feel, function, and differentiate themselves—from initial sketches through to production.If you have a passion for developing innovative solutions, enjoy experimentation, focus on intricate details, and excel at transforming beautiful ideas into practical, scalable realities, this is the perfect environment for you to thrive.⬇Key Responsibilities:Collaborate with core project teams to ensure all product designs comply with Vilgain’s packaging standards and best practices.Incorporate manufacturing expertise into design evaluations and risk assessments (including FMEA) to ensure production-ready solutions.Develop and validate functional specifications for packaging components and systems.Establish testing plans for innovation projects and align them with network timelines.Lead comprehensive packaging changes, from feasibility assessments to trials and final rollouts across suppliers and production lines.Analyze test data to identify challenges and provide recommendations that enhance packaging performance and manufacturability.Guide lab technicians through pilot runs, line trials, and experimental testing processes.Enhance future capabilities by documenting best practices and validating design rules for forthcoming innovations.

As a Key Account Manager at Aircall, you will play a pivotal role in nurturing and expanding our relationships with our most valued clients. Your primary goal will be to ensure customer satisfaction while driving growth and profitability. You will be responsible for understanding client needs, delivering tailored solutions, and collaborating with internal teams to achieve outstanding results.

Role overview The High-End Client Development Manager at Anglo American De Beers Group will be based in London. This position centers on managing and growing relationships with the company’s most prestigious clients. The role involves shaping and executing strategies to engage clients, with a focus on exceeding expectations and delivering strong value. Key responsibilities Develop and deepen relationships with high-value clients by applying strong communication and interpersonal skills. Identify client needs and ensure that company offerings align closely with those requirements. Partner with cross-functional teams to create tailored solutions that enhance client satisfaction and encourage long-term retention. Collaboration Frequent collaboration with teams across the business is essential in this role. The goal is to deliver personalized service and maintain high standards of client care.

Join StudioXAG: Where Bold Design Meets Big StoriesAt StudioXAG, a B Corp-certified creative studio based in London, we harness the power of creativity to craft exceptional experiences for renowned brands worldwide. Our diverse team of innovative thinkers, imaginative creators, and curious makers drives us to elevate our craft and inspire one another.We invite you to be a part of this dynamic environment.Your Role:As a Freelance Senior Project Manager, you will oversee design projects from our London headquarters, ensuring their successful execution while delivering outstanding customer service to our clients. Reporting to the Lead Project Manager, you will join a vibrant design team of 15, collaborating on exciting projects that encompass window displays, permanent retail spaces, digital experiences, and pop-ups.

Join our dynamic team as an experienced Product Manager dedicated to enhancing the Sanity Studio, a pivotal part of our organization since its inception. With an exciting roadmap ahead, this role is crucial for our continuous growth.At Sanity.io, we are pioneering the future of AI-driven Content Operations. Our AI Content Operating System empowers teams to model, create, and automate content tailored to their business needs, thereby accelerating digital transformation and maximizing content operational efficiency. Esteemed companies such as SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew utilize Sanity to optimize their content workflows.In this role, you will lead the product vision for the Studio, collaborating closely with engineering teams and the wider business to ensure a seamless editing experience for our users. The Studio is central to our ecosystem, catering to thousands of daily users in a highly customizable, real-time collaborative setting. Being fully open source, the project boasts over 138 contributors. Key initiatives include advanced AI automations, enhanced editing features, and personalized user experiences, with you at the helm of the Studio's evolution.

About PitchBook PitchBook, a subsidiary of Morningstar, invests in its team and values innovation. The company encourages learning, mentorship, and curiosity, supporting employees as they discover new solutions and improve processes. Collaboration and growth are central to the culture, with an emphasis on teamwork and continuous improvement. Role Overview The Key Account Manager joins the Account Management & Customer Success team in London. This role centers on managing PitchBook's largest customer relationships. Success in this position comes from embracing change, focusing on growth, and committing to both personal development and the company's goals. What You Will Do Develop and execute a sales strategy to drive account expansion, ensure renewals, and increase customer satisfaction Identify new business opportunities within existing accounts Address ongoing client needs and provide solutions Build and maintain strong relationships with key decision-makers Collaborate closely with colleagues, clients, and partners to support customer success What Helps You Succeed Here Positive attitude and willingness to take initiative Curiosity and openness to learning new concepts People-focused approach to building trust-based relationships Comfort with change and a drive for continuous improvement Location London, England, United Kingdom

Join our dynamic sales team as a Business Development Manager at Example Corp in London, UK. In this pivotal hybrid role, you will spearhead strategic outreach initiatives aimed at acquiring new clients and enhancing our existing client relationships. You will become a recognized market expert within the high-tech mid-sized enterprise sector, engaging with clients ranging from innovative start-ups to established businesses that are poised for growth. Your efforts will directly contribute to expanding our net contract value and achieving our regional growth objectives.

Join Bunch as a Key Account Manager, where you will play a crucial role in nurturing and expanding relationships with our key clients. In this dynamic position, you will leverage your strategic mindset to drive customer satisfaction and business growth.

We are seeking a dynamic and results-driven Key Account Manager to join our growing team at Avomind. In this pivotal role, you will be responsible for managing and nurturing relationships with our key clients in the UK, ensuring their needs are met and exceeded.The ideal candidate will possess exceptional communication skills, a strategic mindset, and a proven track record in account management. You will work closely with cross-functional teams to deliver outstanding service and drive business growth.

Join Adlook as a Business Development Manager, where your primary focus will be on driving client acquisition and establishing our cutting-edge platform, Adlook SMART DSP (Self or Assisted Service Platform), within the UK market.In this pivotal role, you will adopt an entrepreneurial mindset to foster business growth, cultivate robust relationships with stakeholders, and enhance platform adoption throughout the region. Your efforts will be instrumental in shaping the trajectory of our SMART sector and championing Adlook’s core values and distinctive selling propositions.

Ebury empowers ambitious businesses to achieve global growth, and we extend the same philosophy to our team members. We champion innovation, collaboration, and problem-solving, fostering an inclusive environment where everyone feels valued, supported, and empowered to succeed.If you are a collaborative individual eager to revolutionize how businesses operate on a global scale, we invite you to connect with us. Let’s discuss how Ebury can elevate your career and enable you to shape the future.Key Account Director - Ebury InstitutionalOnsite, 5 days a week in the officeResponsibilitiesFormulate and execute dynamic sales strategies to attract new institutional clients and enhance our existing client portfolio.Build and sustain robust relationships with institutional clients and the fund ecosystem (investment managers, corporate service providers, and fund administrators), comprehending their investment goals, risk tolerance, and foreign exchange requirements.Conduct research to identify and engage various institutional clients needing cross-border payments, foreign exchange, and hedging solutions.Establish credibility and rapport with clients through networking and effectively presenting comprehensive solutions tailored to their international payment and Forex needs.Collaborate with internal teams such as FX dealing and operations to ensure the seamless execution and delivery of services to clients.Utilize Ebury's global presence to deliver services to clients in an internationally-focused manner.

At Frontify, we are dedicated to helping brands transform their ideas into impactful realities.Our innovative brand platform revolutionizes the way teams manage digital assets, collaborate on projects, and execute compelling campaigns. We empower thousands of marketers and designers, including renowned teams from Uber, Microsoft, Volkswagen, and Telefónica, to create engaging brands.With our headquarters in St. Gallen, Switzerland, and offices in London and New York City, we foster a vibrant culture rooted in creativity, collaboration, inclusion, and joy. We invite passionate individuals to join us on this exciting journey. If you're ready for a new adventure, we encourage you to explore this opportunity!Your TeamYou will collaborate with Frontify's commercial teams, which include Sales, Customer Success, and Revenue Operations. Our teams are international, motivated, and work collaboratively across Europe and New York. With a strong customer-centric focus, they are committed to onboarding new, beloved brands and helping them bring their visions to life in innovative ways.Your MissionAs a Key Account Manager, your primary mission is to be a trusted advisor and a catalyst for revenue growth among Frontify’s esteemed clients. You will oversee account renewals, identify and secure expansion opportunities, and cultivate enduring relationships with a diverse portfolio of high-potential enterprise accounts. By employing strategic account planning and your commercial acumen, you will align client objectives with Frontify’s cutting-edge solutions, enabling customers to achieve their goals while driving measurable outcomes for our organization.

Join our passionate team at Climate Action as a Client Success Manager, where you will play a crucial role in ensuring our clients achieve their sustainability goals. You will be the primary point of contact for our clients, guiding them through our services and providing exceptional support to help them maximize their impact.