Assistant Manager of Operations at deliveryhero | Dubai

Are you passionate about creating unforgettable experiences through events? Do you want to make a significant impact by shaping the way people connect and celebrate?Join a dynamic team that thrives on innovation and is dedicated to redefining the events landscape.webook.com is a premier destination for event ticketing and experiences, renowned for its agility and innovation. With over 2 billion SAR in ticket sales, we have successfully powered some of the largest events in the region and are on a mission to expand globally.Position Overview: We are seeking an enthusiastic and skilled Events Operations Manager with 1-3 years of demonstrable experience in managing diverse events, from large-scale gatherings to intimate celebrations, along with a strong background in ticketing management. Our ideal candidate is a Saudi national who is not only passionate about the events industry but also eager to contribute to impactful projects across the region.The Events Operations Manager will be a crucial member of the Operations Team, responsible for ensuring that all event activities are meticulously recorded, consolidated, and reported, enabling precise KPI tracking and reporting.Key ResponsibilitiesLead the planning, coordination, and execution of both large and small events, ensuring flawless delivery and exceptional client satisfaction.Apply your ticketing management expertise to enhance ticketing processes and operations as a vital component of event execution.Collaborate effectively with internal teams and external partners to manage ticket sales, distribution, and tracking, ensuring an optimal ticketing experience for attendees.Utilize your experience in managing various event sizes to refine processes and allocate resources efficiently based on event requirements.Engage with vendors, contractors, and partners to negotiate contracts and maintain strong relationships, focusing on cost efficiency and high-quality service delivery.Provide strategic insights to align event strategies with company objectives, enhancing overall event experiences.Conduct thorough post-event evaluations to assess success, gather feedback, and generate actionable insights for future events.

Oversee the complete operations of the events department, ensuring excellence in every aspect.Accountable for strategic operational leadership across all facets of events within the organization.Design and enforce programs, policies, and procedures that align with the company's standards and objectives.Develop and manage the events department's annual budget, aiming to optimize monthly revenue and Gross Operating Profit (GOP) targets while maintaining strict oversight of operational expenditures.Lead the planning and execution of various events, ensuring each detail is meticulously managed.Supervise the entire event production process, from initial concept development through to the final cleanup, ensuring a seamless experience.

Are you passionate about creating unforgettable experiences through events? Do you want to be part of a dynamic team that encourages innovation and redefines event management?If you answered yes, we invite you to join us at webook.com, one of the premier platforms for event ticketing and immersive experiences.With a proven track record of facilitating over 2 billion SAR in ticket sales and a commitment to global expansion, we are at the forefront of the events industry.Key ResponsibilitiesCollaborate with clients, event managers, in-house designers, and third-party vendors to ensure all event requirements are met.Obtain necessary licenses and permits from relevant authorities.Oversee on-site event setup and production, guaranteeing a top-notch experience.Work closely with team members to ensure the successful execution of events.Manage various projects ranging from small gatherings to large-scale events.Handle logistics and inventory management for all event materials and equipment.

Oversee the planning, customization, coordination, and execution of events for our esteemed clients.Manage the complete event service lifecycle by collaborating with the Sales Center, Business Development Managers, relevant Departments, and clientele.Ensure flawless execution of all entity events, transitioning smoothly from Business Development Managers to Service Managers, and conducting thorough post-event follow-ups to maintain a high standard of service for each client.

Are you passionate about your work and eager to make a meaningful impact? Do you want to be part of a dynamic team dedicated to transforming traditional norms and delivering exceptional experiences?If so, look no further! webook.com stands as Saudi Arabia's leading event ticketing and experience booking platform, celebrated for its cutting-edge technology, innovative features, and impressive agility. With over 2 billion sales, we proudly serve some of the largest mega events in the Kingdom.Role Overview:We are seeking a driven Product Operations Manager to establish our Product Operations function from the ground up. This pivotal role will shape the way our product organization operates and scales, enabling us to deliver excellent cross-functional initiatives that enhance our planning, shipping, and learning processes.Reporting to the Sr. Director of Product, you will collaborate closely with senior leaders across Product, Engineering, Design, and Commercial departments. With the function's success, you'll have the chance to recruit and lead a small Product Ops team.The Mission:The primary goal of Product Operations is to streamline our processes, reducing lead times to value by enhancing our planning, execution, launching, and learning methodologies across Product, Engineering, and Design. As the inaugural Product Ops hire, you will lay the groundwork for our operational standards, rituals, tools, and feedback loops, ensuring teams can operate swiftly and effectively with clarity.This role is hands-on; you will be responsible for designing and managing the systems.Key Responsibilities:Establish and manage the foundations of webook.com Product Operations, including planning cadence, OKR tracking, decision forums, roadmap hygiene, and collaborative work methods.Coordinate release readiness and market execution by defining launch standards, checklists, and clear ownership structures.Develop a post-launch learning loop involving performance tracking, insights synthesis, retrospectives, and follow-up actions with accountable product owners.Define and monitor cross-market experience standards and launch quality signals, identifying gaps early and assigning clear responsibilities for remediation.Lead a select number of high-impact horizontal initiatives aimed at measurably improving delivery speed, quality, and cross-team alignment.Act as a connector and force multiplier across Product, Engineering, Design, Data, and Commercial teams, working to eliminate friction and surface systemic risks proactively.Establish lightweight documentation and tooling standards to enhance clarity without introducing unnecessary bureaucracy.

Join us at Fever, the premier tech platform revolutionizing access to culture and live entertainment globally.Our goal is to democratize cultural experiences through innovative technology and data-centric strategies. Every month, we inspire over 300 million people across more than 40 countries to explore remarkable events, while empowering event creators with tools to scale and innovate their offerings.We've partnered with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally recognized experiences and supported by top-tier global investors.If you are a proactive individual with a vision for the future of entertainment, we invite you to be part of our journey!Now, let’s delve into the details of this exciting role and how you can contribute to Fever’s mission.About the Role:We are in search of a Senior Onsite Operations Lead to ensure the flawless execution of our most significant events. This role emphasizes operational excellence in live environments. You will guarantee smooth event operations, high team performance, and partner confidence throughout the execution.Working closely with Strategic Event Managers on intricate projects, you will convert operational plans into exceptional onsite execution. This position is ideal for someone with substantial experience in live operations who can effectively lead teams, uphold standards, and manage situations as they arise.

Are you a detail-oriented organization expert with a passion for event planning?In this dynamic role, you will take charge of planning and coordinating both internal and external events, ensuring seamless execution while collaborating closely with both internal teams and external partners. Embrace responsibility, work in a structured manner, and become a valuable member of a team that values reliability, clear structures, and teamwork.Your Responsibilities:Planning, organizing, and executing internal and external events.Coordinating service providers, venues, and catering.Budget planning and monitoring.Creating detailed schedules and timelines.Ensuring smooth event operations on-site.What We Offer:A strong team with clear structures.Modern digital tools for efficient work.Regular training and development programs.A structured onboarding program for a successful start.Attractive compensation and opportunities for growth.Our Values:Reliability: “We deliver on our promises – to clients and our team.”Clear Structures: “Defined processes and clear responsibilities.”Team Spirit: “Achieving success together through collaboration and support.”

Are you an organizational talent with a keen eye for detail and a passion for planning?In this role, you will orchestrate and coordinate both internal and external events, ensuring seamless operations while collaborating closely with both internal and external partners. Take on responsibilities, work systematically, and become a part of a team that values reliability, structured processes, and team spirit.Your Responsibilities:Plan, organize, and execute internal and external events.Coordinate service providers, venues, and catering.Budget planning and monitoring.Create schedules and timelines.Ensure smooth event operations on-site.What We Offer:A strong team and clear structures.Modern digital tools for efficient work.Regular training and development opportunities.A structured onboarding program for a successful start.Attractive compensation and development prospects.Our Values:Reliability: “We deliver on our promises – for both customers and the team.”Clear Structures: “Defined processes and clear responsibilities.”Team Spirit: “Achieving success together through collaboration and support.”

Greetings!We are Fever, the world's foremost technology platform dedicated to culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. Utilizing our innovative technology and data-driven approach, we are transforming how audiences engage with live experiences.Each month, we inspire over 300 million individuals across more than 40 countries to discover unforgettable events while also equipping event creators with our insights and technology, enabling them to innovate, scale, and attract new audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound; hosting internationally acclaimed events, and gaining support from prominent global investors! Impressive, right?To fulfill our mission, we are seeking proactive, hands-on individuals eager to shape the future of entertainment!Are you ready to be part of this exciting journey?Now, let’s delve into the specifics of this role and your contributions to Fever’s mission.About the Role:We are in search of a Senior Onsite Operations Lead to spearhead the execution of our key events on-site. This role emphasizes operational excellence in live settings. Your primary responsibility will be ensuring seamless operations, high team performance, and partner satisfaction throughout event execution.You will collaborate closely with Strategic Event Managers on intricate projects, converting operational plans into impeccable on-site delivery. This is a hands-on position ideal for someone seasoned in live operations, capable of leading teams, upholding standards, and managing situations effectively.Key Responsibilities1. Onsite Leadership & Execution:Direct the on-site execution of medium to large-scale eventsServe as the primary operational point of contact during live eventsGuarantee that all operations proceed smoothly, efficiently, and punctually2. Team Management (Onsite Staff):Organize and lead onsite staff (coordinators, temporary workers, suppliers)Clarify roles and responsibilities to ensure effective collaboration

SFORS, a Dubai-based trading company with over two decades in prop trading and the pre-market sector, is hiring a Sport Program & Event Manager. The team values connection and aims to strengthen company culture through well-planned activities and events. Role overview This position focuses on designing and delivering sports programs and events that bring employees together. Both planning and hands-on coordination are central to the job, with the goal of increasing participation and building a sense of community through sports and group activities. What you will do Organize a range of sports events, including internal tournaments, competitions, and company participation in public events like marathons. Create and promote sports programs to encourage employee involvement. Motivate staff to join sports initiatives and help foster an internal sports community. Collaborate with colleagues to coordinate company-wide events. Manage logistics, book venues, and maintain relationships with contractors and vendors. Oversee budgets and handle financial planning for activities and events. Prepare reports and assess the impact of each program or event. Requirements Experience organizing sports or corporate events. Understanding of how to develop corporate sports programs and strategies to engage employees. Background working with vendors, including venues, trainers, and event organizers. Strong planning, budgeting, and project management skills with the ability to handle multiple tasks. Comfort working with timelines, specifications, and documentation. Excellent communication skills and the ability to engage people at all levels. Fluency in English. This role is based in Dubai, United Arab Emirates.

Grocery Operations ManagerJoin our New Verticals team in the UAE!About DeliverooAt Deliveroo, we are dedicated to revolutionizing the shopping and dining experience. As the go-to platform for food and groceries, our New Verticals division is rapidly expanding, partnering with top-tier grocery brands to ensure speedy, precise, and exceptional customer service.About the TeamThe Grocery Operations team in the UAE collaborates with premier grocery retailers to offer a seamless on-demand grocery experience. We manage a network of picker locations where our skilled pickers quickly fulfill and package Deliveroo orders. Our goal is to ensure every order is accurate and efficiently delivered.As the Grocery Operations Manager, you will oversee the entire operational landscape in the market. You will directly manage Site Leads, Team Leads, and Fulfilment Associates, being the key accountability point for performance, quality execution, and operational consistency across all picker sites.The RoleIn this pivotal position, you will manage all operations at picker sites within our grocery partner network in the UAE. Your responsibilities will encompass the complete operational lifecycle, including site execution, picker performance monitoring, data reporting, agency management, and project delivery. You are a data-centric leader who thrives on the shop floor as well as in performance analysis meetings.Key ResponsibilitiesSite & Team OperationsOversee daily operations at all active picker sites in the UAE, ensuring compliance with SLAs and partner standards.Directly manage Site Leads, offering clear guidance, feedback, and development support, while indirectly supervising Team Leads and Fulfilment Associates through Site Leads.Perform regular site visits to assess execution quality, picker conduct, and partner compliance.Manage the entire order lifecycle at picker sites, including accuracy in picking, quality in packing, readiness timing, and handoff to riders.Ensure operational preparedness for new site openings through pre-launch audits, SOP briefings, and post-launch performance evaluations.Lead the resolution of any SLA breaches, operational failures, or partner incidents at the site level.

Join TechBiz Global, a leader in providing recruitment services to prestigious clients across various industries. We are currently in search of a talented French Speaking Project Manager to become a vital part of our client's team. This position offers an exciting opportunity to advance your career in a dynamic and innovative environment.About the Role:We are looking for a highly skilled and enthusiastic Project Manager specializing in Events to oversee and execute high-profile events for our luxury brand clients. The ideal candidate should have at least 5 years of experience in a similar capacity, successfully managing the entire scope of event projects, particularly within the luxury, fashion, or retail sectors. This role demands exceptional planning, coordination, and leadership abilities, as well as the capacity to thrive under pressure and deliver extraordinary experiences that embody the quality and prestige of the brands we represent.Project Manager – EventsLocation: Dubai, UAEIndustry: Luxury, Fashion, RetailExperience Required: Minimum 5 yearsLanguages: French (Fluent), English (Excellent)Key Responsibilities:Lead and manage the full lifecycle of event projects from client briefing and planning through to on-site execution and post-event reporting.Ensure adherence to project schedules, budgets, and resources for timely and cost-effective delivery of all event milestones.Collaborate with internal teams (design, production, logistics) and external partners (venues, suppliers, contractors) to guarantee all deliverables align with the brand’s standards.Maintain a comprehensive project checklist, monitoring progress against critical milestones.Supervise site installations, ensuring compliance with event specifications, safety standards, and luxury brand expectations.Act as the primary liaison with clients and consultants throughout the project to resolve issues, provide updates, and ensure satisfaction.Conduct site visits during pre-production and production phases for quality control and adherence to timelines.Organize and lead pre-installation and technical meetings with relevant stakeholders.Coordinate travel and logistics arrangements for internal teams and third-party vendors as needed.Ensure all necessary documentation, including permits, approvals, and completion certificates, is in order.Facilitate internal debriefs post-event with relevant teams to evaluate project outcomes and identify areas for improvement.Assess team member performance and provide constructive feedback to foster ongoing development.Develop reporting frameworks and dashboards to monitor key project metrics and performance indicators.

Join OKX as an Overseas Operations Manager (P2P) and lead our international operations with innovative strategies and exceptional leadership. In this pivotal role, you will oversee the end-to-end processes of our peer-to-peer operations, ensuring efficiency and effectiveness in all aspects. Collaborate with cross-functional teams to enhance operational workflows and drive growth in global markets.

About Bloom & Bond Bloom & Bond is a growing e-commerce brand focused on direct-to-consumer sales. The company emphasizes scalable processes and operational excellence as the foundation for long-term growth. Agility and efficiency shape daily decisions and drive the business forward. Position Details Title: Business Operations Manager Employment Type: Full-Time Compensation: $50,000 – $70,000 per year (based on experience) Location: Remote , Dubai, Dubai, United Arab Emirates (must be comfortable working across multiple time zones) Role Overview The Business Operations Manager oversees daily operations at Bloom & Bond. This role centers on building and maintaining systems, supporting team performance, and managing supply chain activities. The position requires a proactive operator who brings structure, documents procedures, manages teams, and keeps work moving efficiently. Success is measured by how smoothly the business runs, with minimal friction or bottlenecks. This role offers significant ownership and a direct impact on the company’s performance and scalability. What You Will Do Develop and maintain operational systems Ensure the team meets key performance indicators (KPIs) Oversee recruitment and onboarding processes Manage inventory, third-party logistics (3PL), and logistics operations Provide financial transparency for operational expenditures Systems & SOP Development Create, document, and maintain standard operating procedures (SOPs) for every role and process within Notion Equip team members with clear playbooks and job scorecards Review workflows and identify bottlenecks Establish systems that reduce reliance on informal knowledge Maintain operational dashboards and KPI trackers Use AI tools to automate and improve repetitive tasks People Management & Accountability Serve as the main point of contact for the team each day Lead weekly team meetings and structured one-on-one sessions Track KPIs using role-specific scorecards Conduct monthly and quarterly performance reviews Address underperformance and implement performance improvement plans (PIPs) as needed Ensure accurate and timely processing of contractor and team payments Foster a culture of accountability and ownership Hiring & Onboarding Oversee hiring for new roles, including job postings, screening, assessments, and scheduling Manage recruitment activities if additional recruiters join the team Keep job descriptions and scorecards up to date Create structured onboarding plans for each new hire Help new team members acclimate quickly through documented systems Supply Chain & Fulfillment Oversee inventory tracking and demand forecasting Manage reorder cycles proactively Coordinate with logistics to ensure timely fulfillment

About UsKAYALI, founded in 2018 by the visionary Mona Kattan, is a brand that embodies passion and creativity in the realm of fragrances. The name 'KAYALI,' which translates to 'my imagination' in Arabic, represents our commitment to delivering a modern fragrance experience. Drawing inspiration from Mona's rich Middle Eastern heritage and the art of scent layering, we believe in making fragrance a ritual of sharing, self-love, and goodwill. Collaborating with world-renowned perfumers, we source the finest ingredients to create unique, long-lasting, and cruelty-free fragrances that tell captivating stories through their addictive notes and exquisite jeweled bottles.Our MissionAt KAYALI, our mission is to empower everyone to feel like the diamond they are. We aim to build a global community of fragrance enthusiasts by harnessing the power of scent, delivering innovative and luxurious fragrances, and sharing Middle Eastern fragrance rituals with the world.Job SummaryWe are looking for a talented and experienced Global PR & Events Manager to spearhead our global public relations initiatives, brand experiences, corporate communications, and event strategies. The ideal candidate will create unforgettable experiences that resonate with our community and reinforce our brand identity. You will take charge of leading and executing impactful consumer and trade PR initiatives, corporate communications, CSR programs under KAYALI Cares, and proactive crisis communication planning. This role is pivotal in supporting both new and existing brand initiatives to boost awareness, enhance brand equity, and establish KAYALI as a leading authority in the fragrance category.Key Responsibilities:Enhance and elevate the public image of Mona Kattan and KAYALI through strategic PR initiatives.Implement CSR (Corporate Social Responsibility) initiatives under KAYALI Cares, ensuring strategic impact, compliance, and strong brand integration.Craft purpose-driven storytelling across PR, events, and corporate communications.Monitor media and public sentiment to proactively identify issues and prepare crisis communication strategies.Develop and execute corporate communication strategies to ensure consistent brand messaging across all platforms.Manage reputation and address sensitive issues with timely, strategic responses in collaboration with senior leadership.Plan and implement comprehensive event strategies that align with marketing objectives and brand values.

Join our dynamic team at webook as an Advertising Technology & Operations Manager. In this pivotal role, you will oversee the development and execution of advertising strategies, ensuring optimal performance across various channels. Your expertise will guide our advertising operations, leveraging cutting-edge technologies to drive efficiency and innovation.

Join Help AG as an enthusiastic Events Marketing Intern and play a vital role in crafting memorable experiences through effective event planning and execution. This dynamic position involves hands-on support in coordinating various events, working closely with internal teams and external partners to ensure seamless operations from start to finish.This position is ideal for an organized, proactive, and creative individual who thrives in fast-paced environments where adaptability is key.

Position Summary We are on the lookout for a dynamic Sales & Operations Manager specializing in Fleet Management to spearhead our sales initiatives and supervise the technical operations. This pivotal role demands a unique mix of leadership, operational management, and strategic business development, with a thorough understanding of the telematics industry within the UAE.Key Responsibilities Inspire, guide, and empower the sales team to meet and exceed targets and KPIs. Manage the technical and installation teams, ensuring high standards of quality and prompt delivery of services. Cultivate and nurture long-lasting relationships with key clients, including car rental agencies and automotive workshops. Facilitate effective communication between technical operations and sales to guarantee smooth project execution. Propel business expansion by exploring new markets and leveraging existing relationships.

The AI Operations Agent Manager plays a pivotal role in revolutionizing operational workflows by identifying, designing, building, and deploying AI and automation agents. This senior individual contributor position emphasizes hands-on engagement to foster the widespread adoption of AI-driven processes within operations teams.In this role, you will mitigate manual tasks related to document processing, data extraction, workflow routing, scheduling, and exception management while enhancing accuracy, throughput, and operational consistency. Collaborating with operations leaders, process owners, and technology teams, you will pinpoint high-value automation opportunities, prototype innovative solutions, measure their impact, and scale successful implementations across the operations function.